Avaya Cloud Office Reviews

Reviews Summary

4.2

(22)

(13)

(8)

(1)

Ease-of-use

3.9

Customer Support

Value for money

3.6

Functionality

"It is for the most part very reliable, has good record tracking, and integrates well into Salesforce and other apps."

"I primarily train new employees to use the software and once you get the hang of it everything is fairly intuitive."

"I liked the many stages you can enter regarding managing a call, like transfer, go on break, hold, brb, training,etc..."

"Some of the integration was taxing, and on rare occasions calls are dropped when I am out of the building."

"sometime facing problem with integration with other Vendor"

"Two and a half months later I have had enough and asked for a refund on all the phones."

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