Avaya IP Office Comparisons

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Overall Rating
4.22 / 5 (32)
Ease-of-Use
4 / 5
Value for Money
3.5 / 5
Customer Support
3.5 / 5
Functionality
4 / 5
Last Review Written
July 28, 2022
Pros/Cons
  • Pros

  • If you can afford to fork up enough money to their top tier product, it will definitely handle everything and CS support is better.
  • Price points on the cloud system are excellent, competitive to most major cloud pbx providers, while getting more features and functionality.
  • Cons

  • One can argue that this is good or bad but it depends on your nature.
  • After researching extensively it seems to be an issue with Avaya. Searching through the contacts can also be difficult.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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