iPlum

RATING:

5.00

(1)

About iPlum

iPlum is a mobile VoIP application that helps businesses receive and manage calls using the internet or phone’s voice network. It enables organizations to respond to customer queries via text or voice calls during business hours and redirect them to voicemail during non-business hours. iPlum includes a centralized dashboard, which allows administrators to add, remove and manage new users/profiles and handle permissions to provide role-based access to resources. It offers a host of features such as HIPAA and HITECH compliance, number porting, fax management, call transfer, automated text messages and more. Additionally, teams can record and store incoming and outgoing calls for future reference. iPlum supports integrations with various third-party applications via REST...

iPlum Pricing

iPlum offers the following plans - U.S. Unlimited Call, Text - $7.99 /user (paid annually) or $11.99 /user (paid monthly) Measured Plan - $4.17 /user (2,000 credits, paid annually) or $4.99 /user (200 credits, paid monthly) Canada Unlimited Call, Text - $11.99 /user (paid annually) or $14.99 /user (paid monthly) Measured Plan - $4.99 /user (2,000 credits, paid annually) or $5.99 /user (200 credits, paid monthly) Toll-free Unlimited Call, Text - $14.99 /user (paid annually) or $19.99 /user (paid monthly) Measured Plan - $9.99 /user (400 credits, paid monthly) or $4.99 /user (number only, paid monthly)

Starting price: 

$4.99 per month

Free trial: 

Not Available

Free version: 

Not Available

iPlum secure messages
Slide 1 of 5

iPlum Reviews

Overall Rating

5.00

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

5

Value for money

5

Functionality

4

Showing 1 review

User Profile

Rebecca

Verified reviewer

Company size: 1 employee

Industry: Mental Health Care

Time used: Less than 6 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2022

Great HIPAA-Compliant Option for Small Practices

Pros

I appreciate iPlum taking HIPAA-compliance and BAA's seriously. I was able to meet my need for a business number and secure text options without having a carry a second cell phone with me. It is a simple app. I was not looking for something complex and did not want to pay a lot of money. iPlum was the best option for me.

Cons

I wish I could have fax capability with this service. I also wish I could port an existing number from a competitor (FreedomVoice) because that company will not execute a BAA and I do not want to lose a number I have had for almost 20 years.

Reasons for switching to iPlum

For HIPAA compliance.