--- title: "Jitsi Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Jitsi. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Jitsi is a good fit for you!" source_url: "https://www.softwareadvice.com/voip/jitsi-meet-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / [Jitsi](https://www.softwareadvice.com/voip/jitsi-meet-profile/) / Jitsi Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/voip/jitsi-meet-profile/) Reviews [Alternatives](https://www.softwareadvice.com/voip/jitsi-meet-profile/alternatives/) # Jitsi User Reviews ## Reviews summary - Overall rating: 4.2/5 - Total reviews: 80 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.2/5 - Value for money: 4.5/5 - Functionality: 4/5 ### Rating distribution - 5 stars: 29 reviews (36%) - 4 stars: 37 reviews (46%) - 3 stars: 12 reviews (15%) - 2 stars: 1 reviews (1%) - 1 star: 1 reviews (1%) ### Most mentioned pros - Along with screen sharing, private chat while conferencing and live chat, it provides high-quality audio and video streaming. - Perfect for hosting big online meetings once in a while without having to pay big amounts of money. - I like that when i am in a group meeting, i can send a private message to a specific person ### Most mentioned cons - Sometimes voices begin to break for all of the participants if End-to-End Encryption is turned on. - Anyone can write your company name and create an open room and that's something I wouldn't like to happen. - It needs a good internet connection and sometimes the voice becomes bad ## Jitsi customer reviews Showing reviews 1-25 of 80 (page 1). ### A great alternative for your online meetings and video conferences. - Overall rating: 5/5 - Reviewer: Milton A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: June 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros A very interesting alternative to other video conferencing and team meeting platforms. Fully operational. #### Cons Self-hosting implementation may not be as intuitive, but it is still a great solution. If you want a tool like this, you need to know what you are looking for. --- ### The open-source video conferencing platform of choice - Overall rating: 5/5 - Reviewer: Clyde Eugene M. - Verified reviewer: Yes - Industry: Higher Education - Company size: 51-200 employees - Product usage: Used weekly for less than 2 years - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have been using Jitsi to conduct meetings and virtual classes for our students. Overall, we are very satisfied with the user experience. I am constantly delighted to see new features being added to the platform (e.g. virtual backgrounds), and the team even upgraded their user interface. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Jitsi is free and open source and that is the biggest Pro that I can think of. However, this does not mean that it has a subpar feature set. We have been using it consistently for conducting virtual meetings across the University since the early days of the pandemic and here are a few pros that I can highlight: - It is very user friendly, even non-techies can figure it out without much training - Jitsi integrates well with Moodle (our LMS of choice) and this allows Faculty to host virtual classrooms right from their course page - The DropBox integration allows users to record their meetings and share the recordings easily with others #### Cons Although it is difficult to fault an outstanding project like Jitsi, there are a few areas that still need to be polished up: - At certain times users join a meeting using the supplied link only to find that they are alone (although others using the same link are in the meeting room). This is usually fixed by leaving and rejoining the meeting - Jitsi often struggles with poor connectivity and this matters in not-so-well-developed settings like where some of our students stay --- ### Good meeting solution - horrible deployment and recording - Overall rating: 4/5 - Reviewer: Piotr S. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 2/5 #### Pros Transition between people during the meeting are really nice. Also quality of meetings and, obviously price. #### Cons Recording is really flaky. It needs external solution (jibri) and it's failing quite often. Deployment is a nightmare and you need skilled IT team to have it running reliably. --- ### Jitsi or not jitsi - Overall rating: 4/5 - Reviewer: Arnaud C. - Verified reviewer: Yes - Industry: Aviation & Aerospace - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is very convenient. You can set up a room send the link and start a meeting in a matter of minutes #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros It is a videoconference platform. What is great is that you do not have any software to download. You just have to create a room, send the link to the people who must attend the meeting et voila ! The communication is crypted. You can share screen and there is a chat box. It is easy to select the speakers and the microphone in use #### Cons Compare to other videoconference plateform or software, jitsi miss the possibility to organize independant rooms or a virtual whiteboard. You cannot also record it. It is better to use it on Google. Sometime you loose connection or cannot hear someone that neet to reload the browser #### Reasons for switching to Jitsi No software to dowload, very easy to set up, good video and sound quality overall --- ### Whenever you need a conference call... - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. For one-on-one calls or small groups, jitsi is our go-to meeting room, especially in lockdown-times. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros The ability to quickly create a meeting room, wich a customized name and an easily accessible URL makes it perfect for everyday use. #### Cons Stability and bandwidth issues, even on a self hosted server, seems to cause some issues with heavy usage unfortunately. --- ### Good - Overall rating: 4/5 - Reviewer: Iris H. - Verified reviewer: Yes - Industry: Entertainment - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I don't see what sets Jitsi apart from its competitors, but it has all the functions you want in a meeting app. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Does the job - sometimes have connection problems, but I use Jitsi integrated in third-party app so I do not know which app causes the connection problems. It has all the basic functionality - muting, sharing meeting link, screensharing, easy to use mobile app, ... #### Cons I would like the functionality to share the full screen instead of only individual windows. I assume this will be implemented some day. --- ### It was a revolution! - Overall rating: 4/5 - Reviewer: Carlos R. - Verified reviewer: Yes - Industry: Import and Export - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered In general, it was good, it was one of the first options that we used in the company in the 2000s and it always met our expectations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is no limit of participants! Which made things very easy, since there was no need to go around filtering people or leaving them out. It's a very simple and intuitive interface, there is no way to get lost #### Cons It got stuck in time, it has few features which makes it "boring" compared to current competition. --- ### Great Free Open Source Alternative for Video Conferences - Overall rating: 4/5 - Reviewer: Zach C. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have used Jitsi a lot, and although we will be moving soon to do most of our team meetings in Microsoft Teams, it has served us very well, and we still might use it in the future if we need to work with outside collaborators and are looking for a hassle-free setup and meeting. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros I like that this is an open source project and that it works reliably well. I especially like that it does not require the user to install any application or any browser add-on. We have never had any problems with new users connecting to a Jitsi meeting. I also really like that it allows for recording the meeting (with a connection to Dropbox). #### Cons There are a few minor UI issues that make it a bit bulky to use for newcomers, such as the extensive menu with many options. --- ### Best for online classes. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall this is good application and user friendly, easy to use. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros audio and video quality is awesome. It is suitable for online conferences,classes in the case of lockdown due to corona outbreak , which helps for classes to be continued .No registration is required , just creak a room and anyone with the link can join. best part is we can share the screen and present it to others. #### Cons There is no option to share files. Negative point is that anyone can control the meeting,anyone can mute all other participants,anyone can be admin . --- ### A good alternative for making video calls - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Banking - Company size: 10000+ employees - Product usage: Used monthly for less than 2 years - Reviewed: February 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is a good option to include users quickly, since you do not need to register, just the link of the room to enter. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros This tool is an excellent option for making audio and video calls. Just create a room and post the link for anyone to join the meeting. No registration is required, which makes access even simpler. You can share the screen and write in the message area. #### Cons I used the web version (browser) and found the audio and video quality great. The only negative point is that the messaging area (chat) has few resources. There is no option to share files. #### Reasons for switching to Jitsi My company blocked access to Discord and I had to look for other options for meetings. --- ### Aplicativo prático e eficiente - Overall rating: 4/5 - Reviewer: Ana marta S. - Verified reviewer: Yes - Industry: Higher Education - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Achei muito prático de usar, costuma dar poucos erros, o aplicativo não é pesado para carregar. Fácil de encontrar as funções de compartilhamento . Gostei muito de utilizar para reuniões e webconferências. Equivalente a outras plataformas com a mesma função. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Prático de usar, funcionalidade de compartilhamento prático de entender. Costuma dar poucos bugs de compartilhamento, acesso e compatibilidade com navegadores web. É gratuito e seguro quanto a privacidade de dados. #### Cons Não há necessidade de aparecer mensagem de incompatibilidade de navegação (recomendação de Chrome) pois funciona bem com Firefox e Edge. #### Reasons for switching to Jitsi O Teams costumava dar muitos problemas de acesso a pessoas externas a empresa (convidados), além de ser mais pesado para carregar, menos intuitivo de usar. --- ### Jitsi - Overall rating: 5/5 - Reviewer: Michael S. - Verified reviewer: Yes - Industry: Luxury Goods & Jewelry - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Jitsi wird bei uns zur Kommunikation innerhalb der Abteilung benutzt. Tägliche Standups. Dafür ist es super einfach zu handhaben #### Cons Große Meetings oder gar Videochats mit vielen Teilnehmern überfordern das System --- ### Ottimo prodotto per videoconferenze - Overall rating: 4/5 - Reviewer: Marianna P. - Verified reviewer: Yes - Industry: Performing Arts - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Lo uso da diverso tempo ed è veramente ottimo. Semplicissimo da usare anche per chi non ha dimestichezza con software di videoconferenza #### Cons L'unica pecca è che al minimo sbalzo di banda, si blocca e bisogna entrare da capo --- ### Un outil de visio peu performant - Overall rating: 2/5 - Reviewer: Jérémy G. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros C'est une solution libre, qui permet de faire quasiment tout ce qui est nécessaire : présentation, partage d'écran, visio, appel audio, chat. #### Cons Nombreux bugs, avec des utilisateurs qu'on n'entend pas, qui ne nous voient pas, des partages d'écran qui plantent, des options qui manquerait, comme pouvoir mettre en silencieux quelqu'un d'autres. --- ### Best option for big meetings if you don't want to spend a penny. - Overall rating: 4/5 - Reviewer: Carlos V. - Verified reviewer: Yes - Industry: Civic & Social Organization - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered Perfect for hosting big online meetings once in a while without having to pay big amounts of money. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros It's free and it's awesome! It falls from time to time and you cannot depend exclusively on it if it's a super-important meeting, but for big gatherings in some situations it's perfect: completely free, reliable and easy to use. #### Cons You have no control on other people when hosting a room, neither on your own room once you leave it. Anyone can write your company name and create an open room and that's something I wouldn't like to happen. We just use it in some occasions. --- ### Simple chat without account - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used other for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros The fact that you can start videochat without an account is very nice for communicating with different clients #### Cons Some connectivity issues once in a while --- ### Good simple, video conferencing system - Overall rating: 4/5 - Reviewer: Daniel S. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 10000+ employees - Product usage: Used other for less than 12 months - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Used as part of participating in Focusmate - reliable and straightforward video conferencing. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Fairly intuitive and easy to use, and so far reliable #### Cons Once or twice I had problems changing audio settings, though not clear if that was the software. --- ### Best for hold meetings and stay connected - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent tool, help us on the pandemic period and we stay using until necessary. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Its open, easy to integrate and use for another proportionals. Keep the connection stable and easy to manage the meetings and create new rooms. #### Cons Despite the internal preference to use google hangouts, this tool meets all internal demand. #### Reasons for switching to Jitsi Better management and integration. --- ### Not common - Overall rating: 4/5 - Reviewer: Paradinas M. - Verified reviewer: Yes - Industry: Newspapers - Company size: 11-50 employees - Product usage: Used daily for free trial - Reviewed: April 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We changed after a few months of testing. The rooms ended up giving failure and the number of participants was limited #### Ratings breakdown - Ease of use: 1/5 - Functionality: 2/5 #### Pros The ability to create permanent meeting rooms to which users can connect automatically and without permission without the need to send an invitation and renew #### Cons It is not a very widespread application and its use is limited to regular users within an organization, compared to more common options to meet with clients. --- ### Surpassed what Zoom Provided - Overall rating: 5/5 - Reviewer: Robert A. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered EXCELLENT. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I have only three meetings per month. They run about 70 minutes in length. The free option was not good for me, as we cannot stop and start our meeting. Zoom would not offer discounted pricing for individual very light usage. For the ten minute overage Jitsi gave me just what we needed. Have not used it live yet, but it seems very stable. #### Cons One of the TEST meeting attendes did not show up on one of the computers. I could not figure out why. We even quit both computers, then rejoined the meeting. Not sure how critical this will be. #### Reasons for choosing Jitsi Ease of use. Most of those attending are in their 80's and not very computer literate. #### Reasons for switching to Jitsi Required 70 minutes, but still needed a free account. --- ### Jitsi is a nice free tool for meetings - Overall rating: 3/5 - Reviewer: Daniel K. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered I used it first time when covid-19 stuck. It's very good, but I don't recommend it for beginners. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Functionality: 3/5 #### Pros It's free as in freedom, is very customizable and gives you a lot of features. #### Cons Sadly, you neet to know a lot for customizations to work, and free servers are not good enough. For professionals and business, you need to spend money in servers, and it's competitors solve this problem better. --- ### It just works - Overall rating: 5/5 - Reviewer: Pat D. - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This platform has made it really easy for us to hold virtual meetings and Bible studies during the COVID crisis when we've been unable to meet in person. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros This platform is used by Faithlife as the basis for their video chat function. It is easy to use and we have not experienced some of the same kinds of problems we have had with Zoom. #### Cons We did have some issues with audio quality early on that were mostly fixed by having people use headphones. --- ### A great video conference software - Overall rating: 5/5 - Reviewer: Erick C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Since the COVID-19 quarentine we've been using it to meetings and classes and it has worked fine. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really liked the function of choosing the video quality, and the usability. You don't have to download it to be a part of the conference. #### Cons I honestly had no problem with it, the video quality wasn't the best but it did no damage to the meetings. --- ### Excellent video calling app - Overall rating: 5/5 - Reviewer: Bill B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Have used Jitsi for remote training, plan to use for more meetings in the future. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Jitsi was easy to get into. There's no install, and very little set up. Setting up a conference is as easy as inventing a room name and sharing the link. As a presenter you have control over visibility, microphones, and screen sharing. As a participant it is seamless. #### Cons Video quality is not great, but I am not sure if that is due to Jitsi or the hardware I and the others on the call are using. --- ### Good tool if you run it on your servers - Overall rating: 4/5 - Reviewer: Sergio O. - Verified reviewer: Yes - Industry: International Trade and Development - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2020 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It's free and open source. It a simple tool for video calls that works well. #### Cons The free version hosted by Jitsi is working badly for large meetings because of the pandemic. They are overruling their servers. You can't rely on it for professional use. But if you host it on your server, it could be very useful. ## More reviews [Next reviews](https://www.softwareadvice.com/voip/jitsi-meet-profile/reviews/?page=2) --- Jitsi Reviews, Pros and Cons - 2026 Software Advice