[sensitive content hidden] are some of the most helpful experts in the field! We dealt with a 3-hour time difference in installation, and they made it super easy for us to get up and running on our time.

1. Ease of use2. Simplifying output and keeping everything in one place3. Unique AI technology4. Powerful data modeling and analytics

1. Limited options for selecting marketing channels in form flow

Liine has provided actual DATA that we simply did not have before. The reporting feature has helped us make business decisions like figuring out how much money to allocate towards our marketing spend each month and which employees need more phone training The access to call recordings have given us MAJOR insight as to what is happening on the phone! ( this is what initially peaked our curiosity in the first place) Our conversion rates used to be around 30% but are now 65%-70% after using the sales scripting they provide. However, in my opinion the automated lead management part has probably been the most helpful tool...before we had Liine we were not getting back to important new lead inquires in a timely manner. Customer inquires were going to multiple different places and it was very hard to keep track of it all. With the Liine platform everything is in ONE place and it's easy to track your call attempts. Just this portion alone could replace a full time job for a high volume practice like ours It makes me realize how much money we were probably leaving on the table all those years of not following up!

We have been using Liine for our Medical Spa practice for several years now and it has been a total game changer for us. The software gives us thoughtful, insightful and actionable information to help us grow as business. The interface is clear and very user friendly.

Not really! It seems that Liine is always making improvements.

What I like most about this software is that it incorporates color and is very user friendly.

Not always accurate in category of bookings.

I'll speak through the lens of a marketer. Though the software provides extremely beneficial operational opportunities (such as lead conversion guidance and training) I think I can bring a unique perspective from the marketing side. Liine has been essential to tracking marketing efforts from the deployment of ads through to the booked appointments. Liine helped fill in gaps where we were losing track of potential leads . This has allowed us more accurate attribution and a clearer picture of what ad types, procedures, and mediums are best resonating with the audience. The software has also allowed us to make the correlation between ad performance and how it affects the practice operationally. We've discovered through the software that some ads have lower conversion rates than others. So now we can see beyond the click, view, or filled out form and track an individual lead through to the appointment.

Though petty I get lost in some of the integration. Also, my brain has issues with the drop down boxes. I can't ever figure out if I'm adding or removing parameters. Many of my cons have been corrected over the last 2 years so please keep adding to the software...

I am one of the primary users of Liine at the company I work for, and since we implemented this software last summer, I have seen a huge growth in our lead conversion. It also helps with tracking our new leads and maintaining follow-up with them!

It's nice to see all new leads that need to be called on my dashboard when I come in each morning, and leads that need to be followed-up with since the first outbound call. Whenever someone submits an appointment request online through our website, I get an automatic call which calls that client right away. They are always impressed with how quick we are to reach out! I also love how easy it is to talk with someone if I need assistance with anything. Liine also integrates with our CRM (which I also use on a daily basis). Being able to use both systems at the same time drastically increases my productivity and makes it seamless to keep track of my leads.

I was hesitant when we first brought on this software because I have a very structured day. I thought this would interrupt my day-to-day tasks, but it has only improved them. I have zero complaints when it comes to Liine!