Line2 is a cloud-based phone system that provides assistance in calling and messaging. It is suitable for small businesses. Line2 offers standard PBX features, including a dial-by-name directory, an auto attendant, call forwarding, after-hours call handling and call blocking.

The calling module helps users to dial contacts, forward calls, port numbers and make calls using wi-fi. Users can choose a number from multiple area codes, port existing numbers, get toll free numbers and design their own vanity number. Users can also design their own IVR system with an auto attendant feature in which there is a digital receptionist which describes voice menu system so that calls are routed and answered.

Lin2’s messaging feature allows users to communicate with people one-on-one and with multiple groups via SMS, MMS and similar means.

Pricing is on a per month subscription basis. Support is offered via phone and email.

Dashboard
Dashboard

Dashboard

Mobile call screen

Mobile call screen

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8



8 Reviews of Line2 Pro

Overall rating

4.0 / 5 stars

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Showing 1 - 8 of 8 reviews

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Jose from SalesIgniter

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Amazing virtual phone

Pros

Great option when you need a virtual phone, it allows you to call/text from the same app.

Cons

When trying to call outside the US, it gives you some issues in regarding country code and area code.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Cost Effective

I have used Line2 for several yrs due to the price but if I could find something in this price range, I would change due to the down time.

Pros

The price is the reason I choose it and stay with it.

Cons

It makes you dial numbers repeatedly to get the number to connect and it is down a lot.

Review Source: Capterra

Corinne from Nonprofit Organization Management

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

August 2018

Nice option for an organization with a virtual office.

Overall, this software gets the job done for a decent price. My only complaint is that I have to click around more than I would prefer to get it set where I want for call flow.

Pros

This software is cheap and reliable. It does have several settings for customization of phone call flow. It does the job fine enough that I have go looking for a replacement.

Cons

It is a little hard to navigate. I find myself having to click around several places to end up where I want such as to change settings, etc. It doesn't work well on Chrome. Only can access some of the application.

Review Source: Capterra

Shekhar from KGI

Industry:  Healthcare

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Decent software for texting and calling

decent value for a decent price but expect some minor technical glitches

Pros

The user can get texting and calling options on a single phone. The pricing is cheap and the basic plan is good enough for small businesses especially for international calling over the internet.

Cons

The software doesn't do well if the internet speed is low and moreover it freezes abruptly which is really disappointing. There are certainly several other softwares available that work smoother.

Review Source

Delmy Zunilda from Myron

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

No voice gaps on call. Excellent connection

Makes my work easier every day

Pros

Easy to use. User friendly interfase, can store contact profiles and a great BOIP connection. Easy to run

Cons

Can t have more than three calls at the same time, and you need to hang up one to catch up another call

Review Source: Capterra
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Line2 is a cheap and effective way for recruiters to contact applicants.

Pros

Line2 allows me to call and text all my potential applicants from a local number. They have many different plans that are well priced, and allow you to choose your best fit. I enjoyed having the app on my phone to keep in touch even after work hours.

Cons

I wish there was a way to add contact info the same moment you write the message. I often lose messages in the app because I can only add in the name after the fact.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

February 2018

I use it daily for texting in the cloud

It's ok but could be better

Pros

I like to be able to use a cloud-based texting app so that my employees are always connected no matter who's managing the shift.

Cons

It takes soooo slow to load sometimes. It used to have issues with group texting but they have fixed most of the bugs by now.

Review Source: Capterra

Jay from DCRI

Industry:  Finance

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2017

Line2 Pro needs some re-work to make it more user friendly

Needs a little work, when you send bulk messages out it freezes your PC.

Pros

Stability of the software has been fairly good, some times it needs to be re-installed, and for the most part it's okay after.

Cons

You can't copy from the software, you can copy the text, and not the number you have sent the message to.

Review Source

Displaying 1 - 8 of 8 reviews