Line2 Pro software


7 reviews(4.0/5)
7 reviews(4.0/5)

Line2 is a cloud-based phone system that provides assistance in calling and messaging. It is suitable for small businesses. Line2 offers standard PBX features, including a dial-by-name directory, an auto attendant, call forwarding, after-hours call handling and call blocking.

The calling module helps users to dial contacts, forward calls, port numbers and make calls using wi-fi. Users can choose a number from multiple area codes, port existing numbers, get toll free numbers and design their own vanity number. Users can also design their own IVR system with an auto attendant feature in which there is a digital receptionist which describes voice menu system so that calls are routed and answered.

Lin2’s messaging feature allows users to communicate with people one-on-one and with multiple groups via SMS, MMS and similar means.

Pricing is on a per month subscription basis. Support is offered via phone and email.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8

7 Reviews of Line2 Pro

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  • Verified Reviewer

    Number of employees: 1 employee

    September 2018

    Cost Effective

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have used Line2 for several yrs due to the price but if I could find something in this price range, I would change due to the down time.

    Pros

    The price is the reason I choose it and stay with it.

    Cons

    It makes you dial numbers repeatedly to get the number to connect and it is down a lot.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Corinne from Nonprofit Organization Management

    Number of employees: 11-50 employees

    August 2018

    Nice option for an organization with a virtual office.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    Overall, this software gets the job done for a decent price. My only complaint is that I have to click around more than I would prefer to get it set where I want for call flow.

    Pros

    This software is cheap and reliable. It does have several settings for customization of phone call flow. It does the job fine enough that I have go looking for a replacement.

    Cons

    It is a little hard to navigate. I find myself having to click around several places to end up where I want such as to change settings, etc. It doesn't work well on Chrome. Only can access some of the application.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shekhar from KGI

    Specialty: Healthcare

    Number of employees: 2-10 employees

    July 2018

    Decent software for texting and calling

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    decent value for a decent price but expect some minor technical glitches

    Pros

    The user can get texting and calling options on a single phone. The pricing is cheap and the basic plan is good enough for small businesses especially for international calling over the internet.

    Cons

    The software doesn't do well if the internet speed is low and moreover it freezes abruptly which is really disappointing. There are certainly several other softwares available that work smoother.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Delmy Zunilda from Myron

    Number of employees: 1,001-5,000 employees

    May 2018

    No voice gaps on call. Excellent connection

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Makes my work easier every day

    Pros

    Easy to use. User friendly interfase, can store contact profiles and a great BOIP connection. Easy to run

    Cons

    Can t have more than three calls at the same time, and you need to hang up one to catch up another call

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    March 2018

    Line2 is a cheap and effective way for recruiters to contact applicants.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Line2 allows me to call and text all my potential applicants from a local number. They have many different plans that are well priced, and allow you to choose your best fit. I enjoyed having the app on my phone to keep in touch even after work hours.

    Cons

    I wish there was a way to add contact info the same moment you write the message. I often lose messages in the app because I can only add in the name after the fact.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    February 2018

    I use it daily for texting in the cloud

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It's ok but could be better

    Pros

    I like to be able to use a cloud-based texting app so that my employees are always connected no matter who's managing the shift.

    Cons

    It takes soooo slow to load sometimes. It used to have issues with group texting but they have fixed most of the bugs by now.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jay from DCRI

    Specialty: Finance

    Number of employees: 11-50 employees

    October 2017

    Line2 Pro needs some re-work to make it more user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Needs a little work, when you send bulk messages out it freezes your PC.

    Pros

    Stability of the software has been fairly good, some times it needs to be re-installed, and for the most part it's okay after.

    Cons

    You can't copy from the software, you can copy the text, and not the number you have sent the message to.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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