--- title: "Line2 Pro Software Reviews, Demo & Pricing - 2026" description: "Review of Line2 Pro Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/voip/line2-pro-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Business Phone Systems Software](https://www.softwareadvice.com/voip/business-phone-service-comparison/) / Line2 Pro Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/line2-pro-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/line2-pro-profile/alternatives/) # Line2 Pro Review From $9.95/month 1 plan Wondering if Line2 Pro is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Line2 Pro 3.6 [(35)](https://www.softwareadvice.com/voip/line2-pro-profile/reviews/) Pricing Starting at $9.95 per user per month ### About Line2 Pro Line2 is a cloud-based phone system that provides assistance in calling and messaging. It is suitable for small businesses. Line2 offers standard PBX features, including a dial-by-name directory, an auto attendant, call forwarding, after-hours call handling and call blocking. The calling module helps users to dial contacts, forward calls, port numbers and make calls using wi-fi. Users can choose a number from multiple area codes, port existing numbers, get toll free numbers and design their own vanity number. Users can also design their own IVR system with an auto attendant feature in which there is a digital receptionist which describes voice menu system so that calls are routed and answered. Lin2’s messaging feature allows users to communicate with people one-on-one and with multiple groups via SMS, MMS and similar means. Pricing is on a per month subscription basis. Support is offered via phone and email. Wondering if Line2 Pro is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. ## Line2 Pro User Interface ## Popular Line2 Pro Alternatives Main Product Line2 Pro 3.6 [(35)](https://www.softwareadvice.com/voip/line2-pro-profile/reviews/) Ratings Breakdown - 4.0Ease of use - 3.47Value for money - 3.23Customer support - 3.63Functionality Pricing Starting at $9.95 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1003)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(468)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [GoTo Connect](https://www.softwareadvice.com/product/2766-GoTo-Connect/) 4.5 [(671)](https://www.softwareadvice.com/product/2766-GoTo-Connect/reviews/) Ratings Breakdown - 4.43Ease of use - 4.42Value for money - 4.53Customer support - 4.46Functionality Pricing Available upon request Get Price Alternative Product [Ooma Office](https://www.softwareadvice.com/voip/ooma-office-profile/) 4.4 [(248)](https://www.softwareadvice.com/voip/ooma-office-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.52Value for money - 4.38Customer support - 4.44Functionality Pricing Starting at $19.95 per month Get Price Alternative Product [VirtualPBX](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/) 4.7 [(38)](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/#reviews) Ratings Breakdown - 4.43Ease of use - 4.53Value for money - 4.68Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price ## Line2 Pro Pricing and Plans Starting price: $9.95 per month Free Trial Free Version Basic $9.95 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Line2 Pro Features - Popular features found in Business Phone Systems Auto-Dialer Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Mobile Access PBX Virtual Call Center - More features of Line2 Pro Alerts/Notifications Audio/Video Conferencing Call Center Management Call Conferencing Caller ID Call Queues Call Screening Call Transfer Chat/Messaging Communication Management Conferencing Contact Management Employee Directory Fax Management IVR Live Chat Multi-User Collaboration Online Voice Transmission Reporting/Analytics Ring Groups SIP Trunking Third-Party Integrations Unified Communications Video Conferencing Virtual Extensions Voice Mail VoIP Connection ## Line2 Pro User Reviews ## Line2 Pro customer ratings - Overall rating: 3.6/5 - Total reviews: 35 ### Rating distribution - 5 stars: 15 reviews (43%) - 4 stars: 6 reviews (17%) - 3 stars: 5 reviews (14%) - 2 stars: 4 reviews (11%) - 1 star: 5 reviews (14%) ### Secondary ratings - Ease of use: 4/5 - Value for money: 3.5/5 - Customer support: 3.2/5 - Functionality: 3.6/5 --- ### No voice gaps on call. Excellent connection - Overall rating: 4/5 - Reviewer: Delmy Zunilda M. - Verified reviewer: Yes - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered Makes my work easier every day #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy to use. User friendly interfase, can store contact profiles and a great BOIP connection. Easy to run #### Cons Can t have more than three calls at the same time, and you need to hang up one to catch up another call --- ### Very user-friendly and effective! - Overall rating: 5/5 - Reviewer: Megan J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, this is great for what we needed. I wish there was more that we used for the business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use and the ability to text at will. #### Cons Generally our mobile access is exceptional unless something is updated or someone else is on the same phone line. When you have many people using the same line it will only work in each capacity for one person except for texting. --- ### Cost Effective - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Line2 for several yrs due to the price but if I could find something in this price range, I would change due to the down time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The price is the reason I choose it and stay with it. #### Cons It makes you dial numbers repeatedly to get the number to connect and it is down a lot. --- ### Line 2 for daily use! - Overall rating: 4/5 - Reviewer: Tracy R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered We use line 2 as a back up voip. One person on our marketing team uses line 1 daily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Line 2 is simple to use and easy to activate. Line is great for people who live in rural areas. This application doesnt require a strong internet connection. #### Cons The service can be spotty at times with lots of down times. #### Reasons for choosing Line2 Pro Price and ease if use. --- ### So far so good - Overall rating: 5/5 - Reviewer: Jacob V. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a virtual phone it's more than compatible to work with in any circumstances. You need to refresh the app on window to see updated call logs which can be considered as cons. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pretty organized, Easy to use, Works well in Ios and Android platforms too. #### Cons Connection goes ups and down If the internet connection is not stable. --- ### Best second line! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great App/software, reliable, inexpensive and allows my small business to perform professionally. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I tried Line2 after starting my own small business, which has quickly grown. Line2 allows me to receive my call anywhere and notifies me that the incoming call is for my business. Their app works wonderfully, no issues with crashing and allows for voicemail and text messages. #### Cons I have no issues to report with the app. The download and set up is easy, overall. Signing up a freeze. #### Reasons for switching to Line2 Pro Inability to know if the call was a personal call or business call. #### Vendor response Hello, Thank you for taking the time to leave this wonderful and detailed feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### Line 2 is very unreliable for business - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered Customer service has been terrible. They do not answer the support number and the mail box is always full. Filling a report on their website has not fixed anything for the past 45 day. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It was reliable in the past and the price was OK. I guess you get what you pay for. #### Cons For the past month and a half the system has a 40 seconds delay before a caller hears the first ring. Most clients hang up before that time. I have lost a lot of business due to this . #### Vendor response Hello, Thank you for taking the time to leave this feedback for us as it greatly helps us to make any needed improvements to our product. Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### POOR CUSTOMER SERVICE & BILLING - Overall rating: 1/5 - Reviewer: Ashwin s. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered POOR EXPERIENCE #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. This company scams people. I lost over $300 #### Cons I don't usually leave a review on any business. But this time I was forced to. This is company scams small businesses. A few months ago I had to move my phone number to a different company as the call reception with Line 2 was poor. It's been 5 months since I have moved to a new company but Line2 has still be charging me for the service I have not subscribed for. I do not have any phone number with them, but they still charge me for no reason. I had tried calling the customer care to get this fixed, but they seem to claim that my phone number is still active with them. This is false because I have already ported my phone number over to a different company and am calling Line2 from the new company's app. They have also declined to offer me a refund for their false charges. I am extremely dissatisfied and disappointed with my experience with Line2. I have lost over $300 and would never recommend Line2 to anyone. I am a small business owner and loosing $300 during pandemic doesn't help me. Hence I wanted to share my experience with others to avoid them from falling in to this trap. Thanks --- ### great when it works - Overall rating: 2/5 - Reviewer: lily v. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Line2 is easy to get set up and start using. Once you sign up you can choose either a toll-free number or a phone number with a local area code. With Line2 you can easily call and text customers to help keep you in touch. #### Cons It can be glitchy at times and drop calls. Also, I have noticed that sometimes texts do not appear in the order they are sent/received which can make things confusing. #### Vendor response Hello Lily, Thank you for taking the time to leave this feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### My experience with Line - Overall rating: 4/5 - Reviewer: Norma Estela R. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered In general I would not recommend it, there are better free options with more users. I would change the payment option, I would improve the quality of the calls and I would focus on making myself better known in other countries, also, I would add the option of other lines outside the United States and Canada. Also, I would like to be able to reach more users. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It is useful for making calls because it has good audio quality. It fulfills what it promises at the beginning and it is useful to have a telephone line from the United States or Canada. #### Cons Access to the full range of functions is subject to a fee, but is constantly improving. The volume of calls is sometimes very low; it is from telephone lines exclusive to the United States and Canada; sometimes calls are automatically cut off after 5 minutes and it is not always easy to cancel the subscription at the time you want. --- Showing 1 - 10 of 35 Reviews [See All Reviews](https://www.softwareadvice.com/voip/line2-pro-profile/reviews/) ## Other Top Recommended Business Phone Systems Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1206) Recently recommended **26** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (570) Recently recommended **12** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **6** times [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) **4.6** (919) Recently recommended **0** times Stuck Between Options? 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