--- title: "Line2 Pro Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Line2 Pro. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Line2 Pro is a good fit for you!" source_url: "https://www.softwareadvice.com/voip/line2-pro-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Business Phone Systems Software](https://www.softwareadvice.com/voip/business-phone-service-comparison/) / [Line2 Pro](https://www.softwareadvice.com/voip/line2-pro-profile/) / Line2 Pro Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/voip/line2-pro-profile/) Reviews [Alternatives](https://www.softwareadvice.com/voip/line2-pro-profile/alternatives/) # Line2 Pro User Reviews ## Reviews summary - Overall rating: 3.6/5 - Total reviews: 35 ### Secondary ratings - Ease of use: 4/5 - Customer support: 3.2/5 - Value for money: 3.5/5 - Functionality: 3.6/5 ### Rating distribution - 5 stars: 15 reviews (43%) - 4 stars: 6 reviews (17%) - 3 stars: 5 reviews (14%) - 2 stars: 4 reviews (11%) - 1 star: 5 reviews (14%) ### Most mentioned pros - I love the ease of use and the ability to text at will. - The pricing was right, and it offers a good automated assistant. ### Most mentioned cons - The volume of calls is sometimes very low; it is from telephone lines exclusive to the United States and Canada; sometimes calls are automatically cut off after 5 minutes and it is not always easy to cancel the subscription at the time you want. - They have also declined to offer me a refund for their false charges. ## Line2 Pro customer reviews Showing reviews 1-25 of 35 (page 1). ### No voice gaps on call. Excellent connection - Overall rating: 4/5 - Reviewer: Delmy Zunilda M. - Verified reviewer: Yes - Company size: 1001-5000 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2018 - Review source details: This review was submitted organically. No incentive was offered Makes my work easier every day #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Easy to use. User friendly interfase, can store contact profiles and a great BOIP connection. Easy to run #### Cons Can t have more than three calls at the same time, and you need to hang up one to catch up another call --- ### Very user-friendly and effective! - Overall rating: 5/5 - Reviewer: Megan J. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, this is great for what we needed. I wish there was more that we used for the business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of use and the ability to text at will. #### Cons Generally our mobile access is exceptional unless something is updated or someone else is on the same phone line. When you have many people using the same line it will only work in each capacity for one person except for texting. --- ### Cost Effective - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have used Line2 for several yrs due to the price but if I could find something in this price range, I would change due to the down time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The price is the reason I choose it and stay with it. #### Cons It makes you dial numbers repeatedly to get the number to connect and it is down a lot. --- ### Line 2 for daily use! - Overall rating: 4/5 - Reviewer: Tracy R. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2022 - Review source details: This review was submitted organically. No incentive was offered We use line 2 as a back up voip. One person on our marketing team uses line 1 daily. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Line 2 is simple to use and easy to activate. Line is great for people who live in rural areas. This application doesnt require a strong internet connection. #### Cons The service can be spotty at times with lots of down times. #### Reasons for choosing Line2 Pro Price and ease if use. --- ### So far so good - Overall rating: 5/5 - Reviewer: Jacob V. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. As a virtual phone it's more than compatible to work with in any circumstances. You need to refresh the app on window to see updated call logs which can be considered as cons. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pretty organized, Easy to use, Works well in Ios and Android platforms too. #### Cons Connection goes ups and down If the internet connection is not stable. --- ### Best second line! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Religious Institutions - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great App/software, reliable, inexpensive and allows my small business to perform professionally. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I tried Line2 after starting my own small business, which has quickly grown. Line2 allows me to receive my call anywhere and notifies me that the incoming call is for my business. Their app works wonderfully, no issues with crashing and allows for voicemail and text messages. #### Cons I have no issues to report with the app. The download and set up is easy, overall. Signing up a freeze. #### Reasons for switching to Line2 Pro Inability to know if the call was a personal call or business call. #### Vendor response Hello, Thank you for taking the time to leave this wonderful and detailed feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### Line 2 is very unreliable for business - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2019 - Review source details: This review was submitted organically. No incentive was offered Customer service has been terrible. They do not answer the support number and the mail box is always full. Filling a report on their website has not fixed anything for the past 45 day. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 4/5 #### Pros It was reliable in the past and the price was OK. I guess you get what you pay for. #### Cons For the past month and a half the system has a 40 seconds delay before a caller hears the first ring. Most clients hang up before that time. I have lost a lot of business due to this . #### Vendor response Hello, Thank you for taking the time to leave this feedback for us as it greatly helps us to make any needed improvements to our product. Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### POOR CUSTOMER SERVICE & BILLING - Overall rating: 1/5 - Reviewer: Ashwin s. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered POOR EXPERIENCE #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing. This company scams people. I lost over $300 #### Cons I don't usually leave a review on any business. But this time I was forced to. This is company scams small businesses. A few months ago I had to move my phone number to a different company as the call reception with Line 2 was poor. It's been 5 months since I have moved to a new company but Line2 has still be charging me for the service I have not subscribed for. I do not have any phone number with them, but they still charge me for no reason. I had tried calling the customer care to get this fixed, but they seem to claim that my phone number is still active with them. This is false because I have already ported my phone number over to a different company and am calling Line2 from the new company's app. They have also declined to offer me a refund for their false charges. I am extremely dissatisfied and disappointed with my experience with Line2. I have lost over $300 and would never recommend Line2 to anyone. I am a small business owner and loosing $300 during pandemic doesn't help me. Hence I wanted to share my experience with others to avoid them from falling in to this trap. Thanks --- ### great when it works - Overall rating: 2/5 - Reviewer: lily v. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Line2 is easy to get set up and start using. Once you sign up you can choose either a toll-free number or a phone number with a local area code. With Line2 you can easily call and text customers to help keep you in touch. #### Cons It can be glitchy at times and drop calls. Also, I have noticed that sometimes texts do not appear in the order they are sent/received which can make things confusing. #### Vendor response Hello Lily, Thank you for taking the time to leave this feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### My experience with Line - Overall rating: 4/5 - Reviewer: Norma Estela R. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used monthly for less than 12 months - Reviewed: September 2021 - Review source details: This review was submitted organically. No incentive was offered In general I would not recommend it, there are better free options with more users. I would change the payment option, I would improve the quality of the calls and I would focus on making myself better known in other countries, also, I would add the option of other lines outside the United States and Canada. Also, I would like to be able to reach more users. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros It is useful for making calls because it has good audio quality. It fulfills what it promises at the beginning and it is useful to have a telephone line from the United States or Canada. #### Cons Access to the full range of functions is subject to a fee, but is constantly improving. The volume of calls is sometimes very low; it is from telephone lines exclusive to the United States and Canada; sometimes calls are automatically cut off after 5 minutes and it is not always easy to cancel the subscription at the time you want. --- ### cloud calling tool - Overall rating: 5/5 - Reviewer: Sharif D. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 10000+ employees - Product usage: Used daily for less than 6 months - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Pricing is okay for the software tool, and customer support team responds to questions #### Cons No issue with the software, works fine for me --- ### Payed for service, set it up, doesn't work, customer service inaccessible - Overall rating: 1/5 - Reviewer: Zach G. - Verified reviewer: Yes - Industry: Utilities - Company size: Self-Employed - Product usage: Used other for less than 6 months - Reviewed: January 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros There is nothing I like about my experience #### Cons I can log in to my account, but I can't log in to the app or to dashboard.line2.com. Customer service is not responding to emails or phone calls. Instructions online to cancel account are incomplete. Terrible --- ### Horrible - Overall rating: 2/5 - Reviewer: Thomas S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The software usually delivers my messages and calls reasonably well. #### Cons The software is buggy.I get random errors such as divide by zero exceptions during normal operation. On Windows 10, it will not save my microphone and headset settings. This means that I frequently (for every call) have to hang up on people, go into settings, set the microphone and speakers back to my headset, and call them back. This is inconvenient for people I know and can call back, but devastating if I'm trying to conduct business. Every update brings a litany of unexpected behavior and new errors, especially on mobile. (Moto E4 Plus) My biggest dislike is the difficulty I have had in getting assistance in porting my number out now that I have decided I'm done. They say they haven't received a port request despite my carrier submitting a request repeatedly over the course of 2-3 months. We have tried reaching out to their VOIP service provider to try and get an answer as to why the port request is being rejected, but have yet to have a call answered despite calling during their posted open hours. Line2's response has basically been "not our problem." #### Reasons for switching to Line2 Pro Google Voice had a tendency to randomly send calls and texts to my number to a number 1 digit different than my own. I could never figure out why and at the time, Google only had forums for support. Now that they are offering a higher support tier with their Google One subscription I am trying to switch back. I wish I had never moved to Line2 in the first place. #### Vendor response Hello Thomas, We most definitely appreciate that you took the time to leave this detailed feedback for us as it helps us to make any necessary improvements to our software. Our aim is to ensure that you are always having the best experience possible. Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### My Business Phone - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mental Health Care - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2019 - Review source details: This review was submitted organically. No incentive was offered Despite the glitches I enjoy it and they even have customer service that seems to be involved. I am offered early on a scheduled appointment to discuss all the features of the phone that can help me with my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I enjoyed it, I appreciate being able to try the trial and #### Cons When I send text messages it may seem delayed when you go back to read it but on my client's end, he received the message so he replies but on the message log instead his answer to my question appears before mine. I like to log my client's contact so I hope this glitch will be fixed. Clients number- when you click add to contacts you go and right away brings you to your contacts where my number for client is saved but it doesn't save it in the app- so it still appears as just the number. #### Reasons for switching to Line2 Pro Used Smartline it as a trial, it got the job done but nothing exceptional to go from trial to subscription #### Vendor response Hello, Thank you for taking the time to leave this detailed feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### SMS and Calling in one! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I highly recommend Line2 for those staffing companies that have offshore recruiters. It is very helpful. Communication is the key to successful placements. This is worth investing in. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the idea that it's like a virtual cellphone for us- recruiters working offshore! You can text and call a candidate easily in one software. Candidates can also leave a voice message and you will be notified and you can listen to it! You can also install Line2 on your cellphone - very accessible! #### Cons I think there is only one thing - there is no search option! Whenever I tried to look for previous messages I need to manually look for it - one by one. It would be easier if I can simply type a keyword on a search box! #### Vendor response Hello, Thank you for taking the time to leave this wonderful feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### The best online phone app - Overall rating: 5/5 - Reviewer: Carla d. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The calls are of very good quality, you can also send text messages, better than other systems we had tried before. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This app helps us to communicate with offices outside the country, at a very low cost. Allows you to install an app to the mobile phone at no extra cost. #### Cons At one time the app could not be installed from the Play store, and we had to ask the company directly, this made us delay in some way. #### Reasons for switching to Line2 Pro Calls didn't have enough quality. #### Vendor response Hello Carla, Thank you for taking the time to leave this feedback for us, we greatly appreciate it! Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### Your second number with out a sim - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Telecommunications - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. 10/10 #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the best calling app with a reasonable pricing. It has call forwarding option. Clear audio for international calls even works with better mobile internet connection #### Cons I was happy with their services so I don't have any cons or negative comments #### Vendor response Hello, Thank you for taking the time to leave this wonderful feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### Line2 is a good bare bones alternative - Overall rating: 3/5 - Reviewer: JASON O. - Verified reviewer: Yes - Industry: Law Practice - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: December 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. You get what you pay for, but for its useful and efficient automated assistant. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros The pricing was right, and it offers a good automated assistant. The Windows app was fairly easy to use. #### Cons The Windows app isn't as robust as similar products, and it doesn't offer some of the free perks of its competitors such as conference calling and a back up line. The dialer is a bit wonky compared to other interfaces and the app should allow you to do more administrative tasks. #### Reasons for switching to Line2 Pro Price, and hoping for a more useful automated assistant. #### Vendor response Hello Jason, Thank you very much for taking the time to leave this valuable feedback for us. We look forward to making continued improvements to our platform for you in hopes that it will improve your overall experience. Best regards, Carlos, Line2 Community Manager Replied January 2021 --- ### Good System - But There Are Others - Overall rating: 5/5 - Reviewer: David K. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, this is a good product and I have recommended it to other people, but you do need to understand what the limitations are. I personally don't use the text messaging in the app, but it does have that too. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 5/5 #### Pros Easy to use and set up. Porting my old office line was done rather quickly. #### Cons 1. Can only have one line 2. If a call from your cell phone comes in, it places the Line 2 Call on hold 3. Often signs me out - need to re-login more often than I think I should (maybe weekly?) 4. Can't run on more than one device - so YOUR mobile device only. --- ### I use it daily for texting in the cloud - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's ok but could be better #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like to be able to use a cloud-based texting app so that my employees are always connected no matter who's managing the shift. #### Cons It takes soooo slow to load sometimes. It used to have issues with group texting but they have fixed most of the bugs by now. --- ### Line 2 review - Overall rating: 5/5 - Reviewer: June B. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 201-500 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am overall happy with my experience with line 2. It helps a lot keeping everything organized. Thanks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about when using line 2 is how I never ever use my actual number to text or make calls. This app helps that. #### Cons What I like least about line 2 is that there are so many clones of this, WhatsApp for example, I have friends on both so it's easy to mix up whos on witch cite. #### Vendor response Hello June, Thank you for taking the time to leave this feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### Amazing virtual phone - Overall rating: 5/5 - Reviewer: Jose M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Great option when you need a virtual phone, it allows you to call/text from the same app. #### Cons When trying to call outside the US, it gives you some issues in regarding country code and area code. #### Vendor response Thank you for taking the time to post your Line2 review. We really appreciate it. ^MS Replied March 2019 --- ### Personal Business Line - Overall rating: 3/5 - Reviewer: Sarah B. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: August 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using Line2 for about 2 years. It meets my basic needs although I have at times struggled with the overall quality of the service. But given the price point, I think it is a fair investment. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Functionality: 3/5 #### Pros I chose Line2 because it's pricing was competitive. I use this for my business only, so I like that I can track my business related calls and messages apart from my personal correspondence. #### Cons At times the app has logged me out without me realizing it and during the times that it is not actively signed in I can miss calls and messages from clients. #### Vendor response Hello Sarah, Thank you for taking the time to leave some feedback for us, we greatly appreciate it. Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### Non-Existent Customer Service - Overall rating: 1/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Horrible! Used them for a year for my small business. They’ve stopped responding to my emails altogether. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros Easy to use; plug and play. Basically buy a line and use it with no waiting or set up. #### Cons Very Glitchy; often bad connectivity and downtime #### Vendor response Hello, Thank you for taking the time to leave this feedback for us as it greatly helps us to make any needed improvements to our product. Wishing you well, Carlos, Customer Marketing Manager Replied November 2020 --- ### Line2 VOIP - Overall rating: 4/5 - Reviewer: Patricia H. - Verified reviewer: Yes - Industry: Insurance - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it's been pretty good. Support is good. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I like that it is a VOIP vs. a land line. You can route calls to your cell phone. It's inexpensive. #### Cons Calls are transcribed to your email. Transcriptions are not great, but at least I know there is a voice mail to listen to. #### Reasons for switching to Line2 Pro Cost primarily. ## More reviews [Next reviews](https://www.softwareadvice.com/voip/line2-pro-profile/reviews/?page=2) --- Line2 Pro Reviews, Pros and Cons - 2026 Software Advice