Linphone

RATING:

4.0

(15)

About Linphone

Linphone is an on-premise and web-based voice over internet protocol (VoIP) system, which helps businesses in industries such as healthcare, manufacturing and telecom streamline communication with clients or team members via text messages or audio/video calls. Features include audio conferencing, group calling, contact list management, user authentication and file sharing. The solution enables members to chat with multiple participants in a group, receive group updates and track message delivery statuses to members. It also allows agents to handle multiple calls simultaneously through pause, resume, transfer and merge call features. Operators using Linphone can receive notifications of incoming calls or messages and answer, decline or mark calls read as per suitabi...

Linphone Pricing

It is an open-source solution.

Free trial: 

Not Available

Free version: 

Available

Linphone file sharing
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Linphone Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Linphone

1 - 5 of 15 Reviews

User Profile

Jean

Verified reviewer

Marketing and Advertising, 10,000+ employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

Open Source project that is on-par with Zoom

PROS

I love that this is an open-source application, so it is auditable and secure. I love the amount of features it has, so all my needs are covered.

CONS

I don't like that support lacking, and I would like more emojis.

Reasons for switching to Linphone

It's cheaper.

User Profile

Juan Manuel

Verified reviewer

Consumer Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed May 2021

One of the best sofphone options for linux

In general lines, linphone offers quality sofphone software, easy to use and configure and that complements the basic and main function: Being able to make calls. We use it on several machines and the few problems that have arisen are because depending on the operating system the available version changed. This was confusing as it moved certain buttons, such as the on-screen keyboard. For the rest, it is a software that we use in more than 40 machines, 10 hours a day and it works wonderfully

PROS

- Easy to install - Easy to use - Easy to configure: In a few steps we can leave it operational and configured with the account of our SIP service - Friendly interface - Ease of having several SIP accounts within the same program and being able to exchange them very quickly.

CONS

- Different types of versions depending on the version of linux - Limited agenda - We occasionally had compatibility issues between sound codecs and computer, but very rarely

Reason for choosing Linphone

We chose linphone over other options for its ease of use and mainly for its free option that is comfortable and minimally invasive with the end user.

User Profile

Alejandro

Verified reviewer

Wine and Spirits, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2021

Good for money!

Its a good experience. Easy to use, regular graphics, interesting features, solid software... there are no many better options In the market

PROS

The price is the key of this product. It also has a lot of interesting features.

CONS

The graphics. They could do better with the layout of the user experience. Its just ok.

Reason for choosing Linphone

Because of the price and capabilities

Amro

E-Learning, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed January 2021

Good SIP Softphone with important missing features.

Was a great free alternative to X-lite Counterpath after it became a paid application, but we moved to a different app due to missing important call features such as forwarding calls.

PROS

1- Supports multiple SIP accounts. 2- Very simple to use. 3- Supports media encryption 4- Free to use!

CONS

1- It doesn't have a call forward button. 2- Requires a reboot if we change the USB media devices, especially the microphone. 3- Supports a few languages only, no Arabic support.

Reason for choosing Linphone

Because it was free and due to it's simplicity for usage.

Reasons for switching to Linphone

Because X-lite Counterpath became paid.

User Profile

Emiliano Ariel

Verified reviewer

Information Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2021

Linphone for all

We can use a lot of codecs like speex, alaw, ulaw and more. This software do the work with stability and a good debug log for troubleshoot problems.

PROS

It's a lighweight software for make calls in enterprise like system. Ease for install and use. Users has simplicity by default and can start working in a few seconds. Nice call history, fast buttons to answer and can be hide in the desktop bar. Works on Linux, Windows, Iphone!

CONS

On Desktop PCs the keypad is hide by default and can't be modified.

Reason for choosing Linphone

Was free, work on several operating systems and was ease to install, configure and use.

Reasons for switching to Linphone

The main reason was standarization of desktops pcs in the network.