All MangoApps Reviews
1-25 of 144 Reviews
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Femi
Verified reviewer
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
MangoApps has really helped in managing projects for me and my team especially
File management and thread management, it's a great app for sharing and keeping up to date with products and ideas.
PROSit has a lot of features especially the part of creating threads, wikis, versions of documents, image, and video previews, mentions and tags, group management, chatting functionality and badges too it's really a great application.
CONSI didn't like the fact that MA doesn't allow video calls and also connections to some external tools and apps for productivity
Vendor Response
Femi, thank you for your review, feedback and willingness to recommend MangoApps. Please let us know if you are still finding that there are feature gaps or lack of connectivity with external tools. We've grown a lot just this year alone, and I hope if we haven't already addressed your extended needs, that we are sure to note them for our product roadmap. Thank you again!
Replied December 2018
Anonymous
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2018
Very good system for tracking projects and storing knowledge in an accessible manner
Knowledge repository and project management system streamlining.
PROSAbility to create individual projects within which you can have message feeds, tasks, wikis, file storage etc. Wikis (external to projects) are used by us as knowledge repositories as are file folders within the system. Everything is very easily searchable. Using the desktop app you have live chat functionality. E-mails - from external systems such as Outlook - can be sent directly to projects and appear in the feed.
CONSManaging tasks within an individual project is easy but there's no easy way to track tasks across all projects. Tasks can be sorted by unassigned, not started, started, etc. but no overall "not yet finished" type sorting to capture all live tasks and a report can't be created from this view (only within projects). This just creates a bit more work. No Gantt chart capability.
Vendor Response
Thank you for your review of MangoApps! We truly appreciate your feedback and are glad to have you as a customer. I've recorded your feedback and will be sure to pass it along to our product teams. Cheers!
Replied December 2018
Robert
Paper & Forest Products, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
3
Reviewed March 2019
I never see me Mango alerts
not much I cant honestly say there is anything it does well that I feel is indispensable
CONSi only use it in my office. i never remember to use it on my phone and everyone just texts anyway. mine doesn't alert me visually when I have messages. I finally figured out my volume was too low to hear the audible alert so I think that's ok. the font is tiny in the messages. since we have a fiber optic line email is so quick im not sure why we need mango. most messages are impossible to delete
Vendor Response
Robert, thank you for taking the time to review us! We appreciate your business, and are glad to see that MangoApps fits well into your work flow. I will pass along your feedback, but i'd also love to have you contact our support to work on resolving each of the issues you mention. Thank you again!
Replied April 2019
Anonymous
201-500 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2018
Overall great to use, although could use even more customization and tagging
Working collaboratively across multiple offices on select projects, increased communication with decrease email, better control of company story, filing system
PROSEasy to learn, and therefore faster adoption of software. It is intuitive, and accessible to everyone, not just tech people. General layout and user experience seems thought out. Also, everyone loves the levels & badges... go figure
CONSCons about the software include some customization issues that have recently been rolled out - templates for posts/wikis. With wikis, would be great to edit their ranking (hierarchy) after we publish. Sometimes we create the wiki, only to have to delete it later, because we thought of a different group or category that it should be under. Also, would like the ability to work on a draft by multiple people before publishing (right now we publish on a closed group, and then take turns editing it there). Would also like a better tagging system for photos and files with more controls built in.
Vendor Response
Thank you for taking the time to review MangoApps! We appreciate your feedback and satisfaction. I will be sure to pass your feedback along. Cheers!
Replied December 2018
Reinard
Verified reviewer
Civic & Social Organization, 501-1,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2018
Great third party tool that seamlessly does what you wanted to do
While definitely a compliment, TinyTake has become one of those apps I forget about, it's there and I use it, without it taking effort or thought, it has become part of my workflow.
PROSTinyTake is one of those apps that answers a question, you normally sit in front of your laptop and want to do something, but you aren't sure how and or if you can. When it comes to screen capturing, recording, sharing and editing, TinyTake answers any question you might have around these functions. It has a great set of core functionality that is free to use, and if you wanted to delve deeper into the video side, you can go Premium.
CONSNothing has bothered me to this point, and the way I use the software, it hasn't not been able to do something I wanted to do.
Vendor Response
Thank you for your review Reinard! We're glad that TinyTake works well for you. It is an honor to know that it has become a natural part of your workflow, thank you for being a value customer! Cheers
Replied December 2018
Anonymous
51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2018
Good OTS System
The tech support and developers are very responsive and helpful. They are particularly accommodating to non-tech savy customers.
PROSThe time needed to design and develop site pages is greatly minimized by using the templates provided when compared to developing a website from the ground up. Mango Social Intranet has an existing integration for many of the web apps you may already be using, so it's not necessary to completely jump ship (at least not right away) on the products your company is accustom to using. There were some features that we wanted that were not available to us. For the simpler requests, the developers provided us a piece of code that we could use whenever we wanted to use that feature. I definitely was not expecting that level of service from the team and was very appreciative. Other, more complex requests were made available to us in later releases of the product.
CONSThe branding package offered by Mango is a bit mimimal. However, if you have a web designer on staff, they can apply a custom css to improve the look and feel of your site.
Vendor Response
Thank you for taking the time to review MangoApps. I'm pleased to see that you've had positive experiences with our support and developers!
Replied December 2018
Steve
Verified reviewer
Architecture & Planning, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2018
Overall, I've had a very positive experience with the MangoApps software.
The MangoApps software has been a very powerful tool for our company. What I like most so far is definitely the customer service. The MangoApps team is always willing to listen to our feedback and implement new features and requests to make sure that their product is the best it can be, and that it always meets our company needs.
CONSIt can be difficult at times to learn all of the ins and outs of this product (especially the settings) because of the many different menus and sub-menus you have to dive into to discover and make these types of changes.
Vendor Response
Steve, thank you for your review of MangoApps! We truly appreciate your feedback and are glad to have you as a customer. It is an honor to know that customers realize the power of MangoApps, and enjoy the overall experience. If there is anything we can do to help you or others with the learning process, please pass that feedback along! Thank you again
Replied December 2018
Anonymous
201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2020
MangoApps Review
OVerall I have had a great experience using MangoApps, and I use it almost daily.
PROSOverall MangoApps is a great tool that I use daily and enjoy the chat feature most and mobile usability.
CONSI think the only thing that I do not like is that occasionally the mobile app fails to work.
Vendor Response
Thanks for reviewing MangoApps! We're happy to have you as a user and glad to see it fitting in your workflow. Your feedback has been shared with our team specifically pertaining to your issues with the mobile app, thank you again!
Replied August 2020
Rajasekar
Verified reviewer
Food & Beverages, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Worth it !!!
Easily integrates with the existing system.
CONSna
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2021
Overall I am pleased with this application.
I am pleased with the application overall. General ease of use for IM and some fun aspects included in messaging. I am still working on figuring out some of the medium to finer ins and outs of the application.
PROSThe IM system is generally easy to manage and has some fun aspects. Seems to have a ton of good features, I am still working on effectively using them all.
CONSSometimes seems like extra steps to clear all notifications. Some challenge to finding correct area to make personalization/ manage some aspects of user.
Graham
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2020
Good Product
We like Mango Apps, for what we pay we feel it is a good product. We operate from Asia, where it does operate ok. If they had support in different countries and provided the software in multiple languages they would probably dominate the market hands down. Best to remember that no commercially available product is going to be perfect for everyone, so taking this into consideration they have done a great job in developing the product.
PROSThe improvement you get in communication between employees is great and results in far better proficiencies across your whole business. Document storage is great for international businesses, the ease of being able to transfer documents between countries securely is a big thing for me. It does encourage employee engagement which is what we really needed. Many of our people work remotely, so we needed something to combat the isolation.
CONS1. The chats disappear. I am referring to the actual discussion here. You can have a history of chat and then suddenly it will all disappear never to return! I am talking about the small pop up boxes and not from internet explorer itself. 2. Support is a bit haphazard, I have received replies to one inquiry and then never received a reply to another. 3. Emails do not work. I notice once an email is used by one person the system will not allow you to use the same email for other users, even if the original user is no longer active. I assume this is a security feature, but very unpractical because employees often use the same email.
Jill
Chemicals, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed October 2018
MangoApps Review
We've used since 2013 I believe, it's been a great collaboration tool and useful to get things out of email and store shareable (thats the key) data in one place. I like it!
PROSEasy collaboration in the feeds. Teams, groups, and projects make it nice to only see what the things you're involved in and not everything going on in the company. I like the Intranet, we use it to share company information, employee accomplishments, and even the menu for the cafe downstairs.
CONSWhen you want to view a task from the feeds it opens in a pop up view and it not useful because you don't see the comments, I always have to "copy link" then paste that into the browser. Trackers, the line number is static, so it you sort the numbers stay the same, so if someone reference a line you may not be looking at the same thing if you sorted, there needs to be an actual unique Id.
Vendor Response
Jill, thank you for taking the time to leave us a review and provide feedback! I'm happy to hear you've been a customer for so long and I hope we can continue to earn your business for many years to come! I will be sure to pass along your feedback as well. Thank you again!
Replied December 2018
Jean
Computer Hardware, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2018
The product and ourselves have grown together.
One place to house everything. The price is reasonable. The customer service has been wonderful lately.
PROSThe all in one place for our files. We only use the software for chatting and a file repository. We have eliminated the need for folders in-house and upload with PDF's by customer and year. We have been thru two vendor audits who gave us high praise for our filing system.
CONSWhen it is updated it is a mandatory update. We find that causes us some downtime. The web interface is a bit clunky. The mango sync has caused people to lose files.
Vendor Response
Jean, we take pride in our customer's satisfaction, and I agree- we have grown with a lot of our clients. I'm glad that MangoApps has been a good solution for your business. I have passed along your feedback and concerns, and I hope that those are addressed if not already.
Replied December 2018
Tim
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
MangoApps is a great , flexible tool for our organisation's intranet. Highly recommended!
MangoApps are constantly evolving the product in response to user needs. We selected it following a thorough review of the market and it ticked all our boxes as a cross between a collaboration platform and organisational intranet. It offered significantly more functionality compared to competitors at the price point. Since becoming customers we have seen regular significant improvements in the product.
CONSThe release of some new features have on occasion had unexpected consequences for the setup of our intranet although we have always been able to resolve or workaround these.
Vendor Response
Tim, thank you for taking the time to review MangoApps! We appreciate your feedback and satisfaction. I will be sure to pass your feedback along regarding updates/releases. Thanks again!
Replied December 2018
Itziar
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
I use it to manage my projects and share files, tasks, ideas with my colleagues. Great tool
I am able to manage my projects in a very easy and visual way. I can share everything with my colleagues and also with our customers, and access it from anywhere.
PROSI like the look and feel, the ease for managing my projects and tasks, and sharing what we need with my colleagues
CONSThe app has evolved a lot, but still misses some features I would like to have when I am not at the office.
Vendor Response
Itziar, thank you for taking the time to review MangoApps! We appreciate your feedback and satisfaction. I'm glad to see that you have stuck with us through our progress and evolution. If you have ideas or suggestions, we are all ears!
Replied December 2018
jimena
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed March 2018
better training on customizing templates would be helpful
does what i need it to do for project management...has made our team more effective overall since the start
CONSa better CRM would be nice...easier for sales to schedule follow up dates for leads, reminders, and just overall more functionality to ensure the sales follow up process happens and there are reminders...also there has been twice now when my notifications stopped working...unless im notified via email I cant keep track of everything people ask me in the system.
Vendor Response
Jimena, I appreciate you taking the time to write a review for MangoApps. I'm glad to hear that it works well for your project management needs, and makes your teams more effective and efficient. I will pass along the feedback in regards to needing a more powerful CRM. Also please be sure to contact us if you have any issues that persist with notifications, I would like to make sure we have that resolved if not already. Thank you again! Cheers
Replied December 2018
Jamie
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
MangoApps is Wonderful!
The software is very intuitive and has a ton of useful features. We can't imagine trying to communicate to our membership without it! Bonus points for having a great app too!
CONSNothing! We've loved using MangoApps and plan to continue using it!
Vendor Response
Jamie, thanks for taking the time to review MangoApps! We absolutely love to hear that you enjoy using MangoApps and how well it works for Education Justice Project! Hope to continue this relationship for many many years to come. Cheers!
Replied December 2018
Kamran
Marketing and Advertising, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2018
Wikis are the best
Our entire knowledge base is being handled by mango apps. We're categorized into different departments so the departments feature for us is very handy.
PROSUser management, departments and roles have been best organized. The APIs are a big plus. We usually use skype for text communication but we've also considered mango apps chat as an alternative.
CONSIt should have a desktop application as well, like for macbook and windows.
Vendor Response
Thank you for your review Kamran! I'm happy to hear that MangoApps is working well for your business and that the APIs make life easier. As you may already know, we do have desktop apps for Mac/PC that allows for communication and composing posts/updates, questions, polls and more into any team as needed. It is not the full experience of Mango like on web, but i'll be sure to pass your feedback along. Thanks again!
Replied December 2018
Grady
Retail, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
MangoApps Is Beneficial
What I like most about this software is the opportunities it creates to sync together our distanced community.
CONSThe only thing I'd improve about this software is that it has me re-enter my password and username after a few hours of not using it. [Even when I hit the "remember me" function.]
Jane
Non-Profit Organization Management, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
MyPeers is the best!!!
i love the sight. i visit it daily.
PROSLoved how the sight is easy to navigate it allows for people to create groups the admin did a good job with the create the group for Head start
CONSthere is no con to the software. I would not change a think
John
Information Technology and Services, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed November 2018
11/12/2018 Review by JS
It is rock solid and does exactly what I need. Also, it is very apparent (especially by this survey) that the developers are diligent in making the product better.
PROSI use MangoApps mostly as a screenshot tool with the ability to annotate. The annotation ability is the best part and the reason why I went with MangoApps.
CONSSome of the annotations could have more variations. For instance, the arrows are very big. Sometimes I want an arrow is thinner or at least more understated.
Vendor Response
Thank you for your review John! I'm glad to hear that the screenshot aspect of MangoApps meets your needs. I will be sure to pass along the feedback regarding variations in annotation. Thank you again!
Replied December 2018
Jo
Marketing and Advertising, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
2
FUNCTIONALITY
4
Reviewed October 2020
Could be good as an intranet for big companies
not intuitive. not built for SME's. better as a big company intranet?
PROSeasy to save the contents and attachments on email by bcc-ing emails to a project
CONSfinding documents. uploading documents on the app. the app in general
Robert
Medical Practice, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Good Product
Its been nice being able to see and know whats happening at other sites and with our coworkers
PROSEasy to use to communicate with the whole team
CONSSometimes it runs a little slower than we want but what software doesn't
Vendor Response
Robert, thanks for reviewing MangoApps! We're happy to have you as a user and glad to see it fitting in your workflow. Your feedback has been shared with our team, thank you again!
Replied August 2020
Jerry
Design, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed October 2020
Go Mango!
Mango is a great application for intra-office social networking and social governance.
CONSAnother platform to jump on but once implemented its great.
Jessica
Mental Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2019
Convenient
The app is great.
PROSEasy navigation, easy access, and allows the staff to stay connect on matters at all times.
CONSUnable to set notifications for separate groups
Vendor Response
Jessica, thank you for taking the time to review us! We appreciate your business, and are glad to see that MangoApps fits well into your work flow. Thank you again!
Replied April 2019