As a business we use a lot of communication methods, but we feel a text message achieves the best results

We can copy and paste telephone numbers from a spread sheet straight into MessageBird to avoid manual update

I like everything about it - I had a problem with finding my saved templates when the system was updated - but that was my own failure to look properly

Very polite customer service, very easy to deal with. Very pleased after moving away from our previous provider.

Fantastic pricing when purchasing in bulk with a very easy to use interface. Reporting is excellent and it's easy to find out the status of messages sent.

Perhaps provide more 'plugins' to various different pieces of software to widen availability.

Easier communication with the team of over 100 officers.

You can send messages effectively. The developer pack seems good. My developers are looking ot interface. Summary information on usage is good.

The export functionality is really poor. I supply security officers. I want to see what time officers text to book on and off. The columns move about in the export making analysis hard. Hours tidying the data before being able to move forard. The length of time information is held on the webpage is limited. If i wanted to look back over several months, this is not possible. The search functionality is limited.

The experience hasn't been disappointing. I would recommend them anytime.

The software provides different channels for the same price hence making it user-friendly to grasp content and get started.

The software itself is fine. The only problem I have experienced while using them is in terms of customer support. They take forever to respond to requests.

So far so good!

I consult for multiple businesses across multiply countries, and was looking for a single platform that can accommodate a local / personal feel for our customer communications. So far, MessageBird seems to be ticking all of the boxes as we can message our US customers from our US number, Canadian with Canadian number, etc. In addition, the platform dashboard is very easy to manage, so opening this option up to teammates that are less tech savvy will be an option

it would be nice to have a local customer service number in all countries where you have offices, so that we can speak to someone (if needed) without paying international phone rates. I use the chat functionality, and they were fairly responsive. Once someone did connect with me, she stuck with me through all questions.