# MiaRec Software Reviews, Demo & Pricing - 2026 > Review of MiaRec Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/miarec-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / MiaRec Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # MiaRec 2026: Benefits, Features & Pricing Wondering if MiaRec is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview MiaRec 5.0 [(1)](https://www.softwareadvice.com/voip/miarec-profile/#reviews) Pricing Pricing available upon request ### About MiaRec MiaRec is an AI-native conversation intelligence platform that helps contact centers turn customer interactions into actionable business insights. It supports organizations in improving customer experience, reducing churn, and identifying revenue opportunities—without requiring complex analytics tools or dedicated data teams. With fully automated QA, survey-free CX metrics such as CSAT and NPS, and flexible customization through its Prompt Designer, MiaRec provides the visibility and control needed to optimize performance at scale. Headquartered in Silicon Valley, MiaRec supports over 500 organizations across healthcare, insurance, financial services, retail, and other customer-focused industries. 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Our Call Center Software selection experts can help you in 15 minutes or less. ## MiaRec User Interface ## Popular MiaRec Alternatives Main Product MiaRec 5.0 [(1)](https://www.softwareadvice.com/voip/miarec-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [inconnect](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/) 3.9 [(19)](https://www.softwareadvice.com/artificial-intelligence/i6-omnichannel-suite-profile/#reviews) Ratings Breakdown - 4.11Ease of use - 4.13Value for money - 3.74Customer support - 4.32Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [OnviSource OmVista](https://www.softwareadvice.com/product/447717-OmVista/) 4.6 [(5)](https://www.softwareadvice.com/product/447717-OmVista/#reviews) Ratings Breakdown - 4.60Ease of use - 5.0Value for money - 5.0Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [NiCE CXone](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/) 4.2 [(581)](https://www.softwareadvice.com/crm/incontact-hosted-call-center-software-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.05Value for money - 4.00Customer support - 4.13Functionality Pricing Starting at $110.00 per month Get Price Alternative Product [Calabrio ONE](https://www.softwareadvice.com/product/231268-Calabrio-One-Suite/) 4.5 [(263)](https://www.softwareadvice.com/product/231268-Calabrio-One-Suite/reviews/) Ratings Breakdown - 4.56Ease of use - 4.44Value for money - 4.52Customer support - 4.33Functionality Pricing Starting at $295.00 one time Get Price ## MiaRec Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## MiaRec Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of MiaRec Activity Dashboard Activity Tracking AI Summarization Alerts/Escalation Alerts/Notifications API Archiving & Retention Audio Capture Automatic Call Distribution Automatic Transcription Call Disposition Call List Management Call Reporting Call Tagging Call Tracking Call Transcription Categorization/Grouping Compliance Management Customer Service Analytics Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Security Data Visualization Event Triggered Actions File Transfer Generative AI HIPAA Compliant Inbound Call Center Monitoring Multi-Channel Management Natural Language Processing On-Demand Recording Outbound Call Center Performance Metrics Quality Assurance Quality Management Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Recording Reporting & Statistics Scheduled Recording Search/Filter Self Service Portal Self-Service Search Sentiment Analysis Speech-to-Text Analysis Tagging Text Analysis Third-Party Integrations ## MiaRec Integrations Avaya UCaaS Integration rated undefined from -1 review Cisco Unified Communications Manager Integration rated undefined from -1 review Salesforce Starter Integration rated undefined from -1 review Cisco BroadWorks Integration rated undefined from -1 review Five9 Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review See all 8 integrations ## MiaRec User Reviews Overall Rating 5.0 Ratings Breakdown 5 100% 4 0% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 5.0 Have you used MiaRec and would like to share your experience with others? Mike G. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed January 2019 Affordable Call Recording 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to setup and very reliable. I have been running this software an an old Dell server for over 6 years without any issues. I am a few version behind, so I'm sure the interface and features are even better now. I have it recording our Yealink IP Phones via Port Mirroring on our switch and it works great. Cons: Maybe because we have an older version but to playback files in the web browser we have to use Internet Explorer. (Chrome does not work) Read More Showing 1 - 1 of 1 Reviews ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **5** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **5** times [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) **4.6** (142) Recently recommended **5** times Stuck Between Options? Our experts can help you compare MiaRec with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice