---
title: "Microsoft 365 Software Reviews, Demo & Pricing - 2026"
description: "Review of Microsoft 365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
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---

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Microsoft 365

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Overview

[Reviews](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)[Alternatives](https://www.softwareadvice.com/productivity/microsoft-365-profile/alternatives/)

# Microsoft 365 Review

From $6-$22/month Free trial 6 plans

Wondering if Microsoft 365 is right for your organization?

Our Document Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Microsoft 365

4.6

[(14181)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)

Pricing

Starting at $6.00 per user per month

### About Microsoft 365

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.

Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.

Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.

Do you work for Microsoft 365? [Manage this product listing](https://www.g2.com/products/microsoft365/claim_requests/new?auto=true)

Wondering if Microsoft 365 is right for your organization?

Our Document Management Software selection experts can help you in 15 minutes or less.

## Microsoft 365 User Interface

## Popular Microsoft 365 Alternatives

Main Product

Microsoft 365

4.6

[(14181)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)

Ratings Breakdown

-   4.51Ease of use
-   4.33Value for money
-   4.26Customer support
-   4.61Functionality

Pricing

Starting at $6.00 per month

Get Price

Alternative Product

[Google Docs](https://www.softwareadvice.com/cms/google-docs-profile/)

4.7

[(29253)](https://www.softwareadvice.com/cms/google-docs-profile/reviews/)

Ratings Breakdown

-   4.69Ease of use
-   4.78Value for money
-   4.35Customer support
-   4.51Functionality

Pricing

Starting at $6.00 per month

Get Price

Alternative Product

[Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)

4.7

[(71569)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.70Value for money
-   4.35Customer support
-   4.55Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/)

4.4

[(5471)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/)

Ratings Breakdown

-   4.08Ease of use
-   4.23Value for money
-   4.13Customer support
-   4.27Functionality

Pricing

Starting at $5.00 per month

Get Price

Alternative Product

[Microsoft Word](https://www.softwareadvice.com/cms/microsoft-word-profile/)

4.7

[(2918)](https://www.softwareadvice.com/cms/microsoft-word-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.40Value for money
-   4.26Customer support
-   4.68Functionality

Pricing

Starting at $9.99 per month

Get Price

Alternative Product

[Dropbox](https://www.softwareadvice.com/file-sharing/dropbox-profile/)

4.5

[(21718)](https://www.softwareadvice.com/file-sharing/dropbox-profile/reviews/)

Ratings Breakdown

-   4.55Ease of use
-   4.32Value for money
-   4.26Customer support
-   4.44Functionality

Pricing

Starting at $11.99 per month

Get Price

## Microsoft 365 Pros and Cons

We analyzed 14,181 verified reviews for Microsoft 365 to find out what actual users really think.

Select to learn more

Comprehensive Office Suite Integration

Microsoft 365 brings together essential office applications like Word, Excel, PowerPoint, and Teams in one platform. Users benefit from seamless collaboration, cloud access, and the ability to work across devices, making it a versatile solution for both office and remote work environments.

Intuitive Navigation And Accessibility

Microsoft 365 offers a user-friendly interface with a consistent layout across its apps, making it easy for users to navigate and switch between tools. Customization options and accessible design help both new and experienced users quickly find what they need, while templates and intuitive controls streamline everyday tasks.

Robust Email Management Tools

Microsoft 365 integrates email with productivity tools, allowing users to manage messages, organize files, and collaborate efficiently. Features like spam filtering, read receipts, and large attachment support make Outlook reliable for both personal and business communication, while access across devices ensures flexibility.

High And Complex Subscription Costs

Many users find Microsoft 365's pricing to be expensive, especially compared to free or lower-cost alternatives. The ongoing subscription model, additional charges for premium features, and confusing pricing tiers can be a barrier for individuals and small businesses seeking basic functionality.

Login And Authentication Frustrations

Managing user accounts in Microsoft 365 can be cumbersome, with frequent logins, multi-factor authentication steps, and syncing issues across devices. Users report confusion with multiple accounts, password resets, and difficulties switching between personal and business profiles.

Disruptive And Frequent Software Updates

Frequent updates in Microsoft 365 can disrupt workflows, introduce interface changes, and occasionally cause compatibility or syncing issues. Users often find updates confusing, time-consuming, and sometimes experience bugs or loss of productivity during or after the update process.

## Microsoft 365 Pricing and Plans

Microsoft 365 has six plans. Microsoft 365 Personal is $9.99/mo billed monthly. Microsoft 365 Family is $12.99/mo billed monthly. Microsoft 365 Business Basic is $6.00/user/mo billed monthly. Microsoft 365 Apps for Business is $8.25/user/mo billed monthly. Microsoft 365 Business Standard is $12.50/user/mo billed monthly. Microsoft 365 Business Premium is $22.00/user/mo billed monthly.

Free trial

Microsoft 365 Personal

$9.99

flat rate, per month

It is for personal use of a single user with an option to buy it annually at $69.99/year…

Microsoft 365 Personal plan includes:

-   1 TB Onedrive Cloud Storage to Back up Files & Photos
-   Android Phones & Tablets
-   Call
-   Excel
-   For PC
-   Ipad
-   Iphone
-   Mac
-   Microsoft Editor Advanced Writing Assistance
-   Microsoft Teams Premium Chat
-   Outlook Email & Calendar
-   & Planning App
-   Powerpoint
-   Ransomware File Recovery & Email Phishing Detection
-   Word

Microsoft 365 Family

$12.99

flat rate, per month

It is for use up to 6 persons with an option to avail the annual subscription at $99.99/year…

Microsoft 365 Family plan includes:

-   1 TB Onedrive Cloud Storage to Back up Files & Photos
-   Android Phones & Tablets
-   Call
-   Excel
-   For PC
-   Ipad
-   Iphone
-   Mac
-   Microsoft Editor Advanced Writing Assistance
-   Microsoft Teams Premium Chat
-   Outlook Email & Calendar
-   & Planning App
-   Powerpoint
-   Premium Features in Microsoft Family Safety Mobile App
-   Ransomware File Recovery & Email Phishing Detection
-   Word

Microsoft 365 Business Basic

$6.00

per user, per month

The business plan includes one month free trial and subscription renewal on month or annual basis.…

Microsoft 365 Business Basic plan includes:

-   1 TB of Cloud Storage
-   Anytime Phone and Web Support
-   Business-Class Email
-   Call
-   Chat
-   Meet up to 300 Attendees
-   Standard Security
-   Web and Mobile Versions of Office Apps

Microsoft 365 Apps for Business

$8.25

per user, per month

Business can try this plan for a month at free of cost and avail the paid subscription on an month or annual basis.…

Microsoft 365 Apps for Business plan includes:

-   1 TB of Cloud Storage
-   Anytime Phone and Web Support
-   Desktop Versions of Office Apps With Premium Features
-   Standard Security

Microsoft 365 Business Standard

$12.50

per user, per month

Users can avail this plan using monthly or annual payment subscriptions.

Microsoft 365 Business Standard plan includes:

-   1 TB of Cloud Storage
-   Anytime Phone and Web Support
-   Attendee Registration and Reporting Tools
-   Business-Class Email
-   Call
-   Chat
-   Desktop Versions of Office Apps With Premium Features
-   Easily Host Webinars
-   Manage Customer Appointments
-   Meet up to 300 Attendees
-   Standard Security
-   Web and Mobile Versions of Office Apps

Microsoft 365 Business Premium

$22.00

per user, per month

Users can pay month by month or sign up for for a one-year subscription, with payment on either monthly or annual basis. …

Microsoft 365 Business Premium plan includes:

-   Access on Ios
-   Android
-   Anytime Phone and Web Support
-   Data Protection
-   Microsoft Teams
-   Windows and Mac Devices

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

### How does Microsoft 365 pricing compare to alternatives?

Microsoft 365's starting price is $6.00/user/month. Explore how its pricing and plan options compare with top alternatives below.

| Product | Starting price | Free trial | Free version | Value for Money |
| --- | --- | --- | --- | --- |
| Microsoft 3654.6[(14,181)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) | $6.00 /user/mo | Available | Not available | 4.3 |
| [Google Docs](https://www.softwareadvice.com/cms/google-docs-profile/)4.7[(29,253)](https://www.softwareadvice.com/cms/google-docs-profile/reviews/) | $6.00 /user/mo | Available | Available | 4.8 |
| [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)4.7[(71,569)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) | $7.00 /user/mo | Available | Not available | 4.7 |
| [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/)4.4[(5,471)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) | $5.00 /user/mo | Available | Not available | 4.2 |
| [Microsoft Word](https://www.softwareadvice.com/cms/microsoft-word-profile/)4.7[(2,918)](https://www.softwareadvice.com/cms/microsoft-word-profile/reviews/) | $9.99 /mo | Available | Available | 4.4 |

Microsoft 3654.6[(14,181)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)

* * *

Starting price

$6.00 /user/mo

Free trial

Available

Free version

Not available

Value For Money

4.3

-   [Google Docs](https://www.softwareadvice.com/cms/google-docs-profile/)4.7[(29,253)](https://www.softwareadvice.com/cms/google-docs-profile/reviews/)
    
    * * *
    
    Starting price
    
    $6.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.8
    
-   [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/)4.7[(71,569)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/)
    
    * * *
    
    Starting price
    
    $7.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.7
    
-   [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/)4.4[(5,471)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/)
    
    * * *
    
    Starting price
    
    $5.00 /user/mo
    
    Free trial
    
    Available
    
    Free version
    
    Not available
    
    Value For Money
    
    4.2
    
-   [Microsoft Word](https://www.softwareadvice.com/cms/microsoft-word-profile/)4.7[(2,918)](https://www.softwareadvice.com/cms/microsoft-word-profile/reviews/)
    
    * * *
    
    Starting price
    
    $9.99 /mo
    
    Free trial
    
    Available
    
    Free version
    
    Available
    
    Value For Money
    
    4.4
    

## Microsoft 365 Features

-   Popular features found in Document Management
    
    Access Controls/Permissions
    
    Archiving & Retention
    
    Collaboration Tools
    
    Compliance Tracking
    
    Document Classification
    
    Document Editing
    
    Document Generation
    
    Electronic Signature
    
    File Conversion
    
    File Sharing
    
    Third-Party Integrations
    
    Version Control
    
-   More features of Microsoft 365
    
    Activity Tracking
    
    Address Book
    
    Alerts/Notifications
    
    API
    
    Appointment Management
    
    Audit Trail
    
    Authentication
    
    Booking Management
    
    Brainstorming
    
    Calendar Management
    
    Calendar/Reminder System
    
    Chat/Messaging
    
    Commenting/Notes
    
    Communication Management
    
    Conferencing
    
    Contact Management
    
    Content Creation
    
    Content Management
    
    Customizable Templates
    
    Data Security
    
    Data Synchronization
    
    Data Visualization
    
    Discussions/Forums
    
    Document Automation
    
    Document Capture
    
    Document Management
    
    Document Storage
    
    Document Templates
    
    Email Management
    
    Email Monitoring
    
    Email Templates
    
    Encryption
    
    Event Management
    
    File Management
    
    File Transfer
    
    Full Text Search
    
    Image Editing
    
    Inbox Management
    
    Live Chat
    
    Meeting Management
    
    @mentions
    
    Messaging
    
    Microsoft Outlook Integration
    
    Mobile Access
    
    Mobile App
    
    Multi-Language
    
    Multiple Format Support
    
    Multiple Projects
    
    Notes Management
    
    Office Suite
    
    Offline Access
    
    Presentation Tools
    
    Productivity Tools
    
    Project Management
    
    Real-Time Notifications
    
    Real-Time Updates
    
    Reminders
    
    Remote Access/Control
    
    Reporting/Analytics
    
    Response Management
    
    Room Booking
    
    Scheduling
    
    Screen Sharing
    
    Search/Filter
    
    Secure Data Storage
    
    Single Sign On
    
    Task Management
    
    Task Progress Tracking
    
    Team Calendars
    
    Team Collaboration
    
    Templates
    
    To-Do List
    
    Two-Factor Authentication
    
    Two-Way Audio & Video
    
    User Management
    
    Video Conferencing
    
    Video Streaming
    
    Video Support
    
    Whiteboard
    

## Microsoft 365 Integrations

Microsoft Excel

Integration rated 4.8 from 205 reviews

Microsoft Outlook

Integration rated 4.7 from 199 reviews

Microsoft Word

Integration rated 4.9 from 179 reviews

Microsoft Teams

Integration rated 4.6 from 166 reviews

Microsoft PowerPoint

Integration rated 4.7 from 153 reviews

Microsoft SharePoint

Integration rated 4.6 from 125 reviews

See all 11 integrations

## Microsoft 365 User Reviews

## Microsoft 365 customer ratings

- Overall rating: 4.6/5
- Total reviews: 14,181

### Rating distribution

- 5 stars: 10,018 reviews (71%)
- 4 stars: 3,500 reviews (25%)
- 3 stars: 533 reviews (4%)
- 2 stars: 69 reviews (0%)
- 1 star: 61 reviews (0%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.3/5
- Customer support: 4.3/5
- Functionality: 4.6/5

---

### Great program

- Overall rating: 5/5
- Reviewer: Lela W.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Pretty great experience with Microsoft 365 from word to excel or even power point, whatever your needs may be.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Lots of pros for Microsoft 365 from word to excel spreadsheets. Great software for all your needs. Whether it be document prep or a spreadsheet or even PowerPoint.

#### Cons

The only con that i know of is it's a little costly for a subscription whether it be monthly or yearly.

---

### Gets the job done

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Construction
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

I used it every day while running a branch with many different areas. It handled email, scheduling working together on documents and looking at bids enough that I never felt like I needed something else.. It did take some work and care to keep permissions and files organized across the different teams.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 4/5

#### Pros

As an Operations Manager in charge of a branch that has structured cabling, security and access control and AV teams Microsoft 365 was the tool that kept everyone working together. Excel and SharePoint were important for looking at and making sure the bids and estimates from all four areas were correct. Teams helped me talk with project managers on jobs without always having to leave messages. OneDrive and SharePoint made it easy to pass papers from office staff to field techs.

#### Cons

The settings for permissions and sharing on SharePoint sites became hard to manage once there were multiple teams. Like AV, security, cabling and admin. Who needed different levels of access to the same folders for each job. It took a lot of work to keep things in order. Sometimes OneDrive had sync problems that made version issues happen on shared estimate spreadsheets. That was annoying when many people were working on bid documents at the time. The large number of apps in the package can also be much or confusing for people who are not very tech-savvy.

---

### Security mandated switch from google

- Overall rating: 1/5
- Reviewer: Elizabeth W.
- Verified reviewer: Yes
- Industry: Government Relations
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: April 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Still resending that we had to switch to this because of security requirements. Inbox management is terrible and nothing is as intuitive as gmail

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 2/5

#### Pros

The security features are why we had to switch to Microsoft. It is CMMC compliant for DOW contracts.

#### Cons

It is stated and not as user-friendly to manage your inbox or use as Google Gmail docs, etc. feels like a legacy 1980s product

#### Reasons for switching to Microsoft 365

CMMC compliance requirements for DoD contractors

---

### Love the connectivity of all applications

- Overall rating: 5/5
- Reviewer: Emily G.
- Verified reviewer: Yes
- Industry: Legal Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 5/5

#### Pros

I love products that all seamlessly connect and talk to each out and Microsoft 365 is one of those products. One drive for file sharing and accessing documents is one of the best around. I love that I can access it directly from my desktop application and save everything online in the cloud.

#### Cons

Some microsoft products do take some time to learn and get used to especially coming from Google products.

#### Reasons for switching to Microsoft 365

My current workplace utilizes Microsoft 365 products.

---

### Microsoft 365 – My Digital Office Without the Office Commute!

- Overall rating: 5/5
- Reviewer: Sudeep B.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Microsoft 365 has been very good. I find it practical for managing everyday work, from writing documents and preparing spreadsheets to organizing emails and sharing files. I particularly like how the applications work together, which helps me stay organized and avoid wasting time switching between different tools. OneDrive is useful for keeping important files accessible, while Outlook helps me manage communication more efficiently. Although the subscription cost and occasional technical issues could be improved, I feel that Microsoft 365 offers good value when I use several of its applications regularly. It has become a dependable part of my daily workflow.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Microsoft 365 is that it gives me access to useful tools like Word, Excel, Outlook, and OneDrive in one place. I find it especially helpful for organizing documents, managing emails, working with spreadsheets, and sharing files. Since I often need to handle different tasks, having these tools work together saves me time and makes my daily work easier. I also appreciate being able to access my files across different devices and collaborate with others without constantly sending attachments back and forth.

#### Cons

One thing I find frustrating is that some features and settings can take time to figure out, especially when switching between different applications. The subscription cost can also feel a little high if someone only needs a few basic features. Occasionally, syncing or formatting issues can interrupt my workflow. I would like to see a simpler interface and clearer options for managing files and subscriptions.

---

### An Essential Tool for Everyday Productivity and Collaboration

- Overall rating: 5/5
- Reviewer: Kasey K.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, Microsoft 365 has been an essential part of my daily workflow. I rely on it for everything from email communication and scheduling to preparing presentations, tracking information, and collaborating with colleagues. It's a dependable platform that helps keep projects organized and makes it easier to manage a variety of responsibilities throughout the workday. Despite a few occasional frustrations, it's a comprehensive solution that I use consistently.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how Microsoft 365 brings so many essential tools together in one platform. I use Outlook, Word, Excel, PowerPoint, and Teams regularly for work, and having everything integrated makes managing daily responsibilities much easier. The ability to collaborate on documents, access files across devices, and seamlessly move between applications is especially valuable when juggling multiple projects, meetings, and events.

#### Cons

Some features can feel unnecessarily complicated, especially when navigating different settings or trying to troubleshoot syncing issues between applications. There are also frequent updates and interface changes that can take some getting used to. While the integration between programs is generally helpful, certain features aren't always as intuitive as they could be.

---

### Microsoft 365 - So Many Useful Tools

- Overall rating: 5/5
- Reviewer: Anne O.
- Verified reviewer: Yes
- Industry: Insurance
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2026
- Review source details: This review was submitted organically. No incentive was offered

Microsoft 365 allows me to create Word documents, send emails through Outlook, create spreadsheets with Excel, and more. And it all is available in the cloud so if your system or server is down you still have a reliable backup of your documents and a reliable way to communicate with your team.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Microsoft 365 is user-friendly and easy to use to create documents, send emails, create spreadsheets, and communicate with colleagues.

#### Cons

The Outlook interface looks a little different than the old Classic Outlook. It takes awhile to get used to it.

---

### Microsoft 365 is a must-have!

- Overall rating: 4/5
- Reviewer: Taylor C.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Microsoft 365 makes our office run much smoother. Between Teams communication, Excel spreadsheet, office to office communication, Sharepoint, OneDrive..we use it all! It keeps our office organized and everyone on the same page.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Microsoft 365 allows document creation, wide spread team communication, great file storage, spreadsheets all in one easy to access location! One of my favorite capabilities is Copilot!

#### Cons

I have nothing negative to say about Microsoft 365. It makes my life easier on a daily basis! If I had to choose a con it would be having to pay a monthly subscription, but even that is very competitive pricing.

---

### A robust and invaluable resource, with some minor bugs.

- Overall rating: 4/5
- Reviewer: Tara H.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Microsoft 365 has been relatively positive. It provides me with the software needed to handle my work responsibilities, although sometimes inconsistently.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Microsoft 365 has been a great resource for our nonprofit! It's a comprehensive package that gives us the capability of handling most of our work - word processing, document creation, spreadsheets, presentations, AI, file conversions, sharing of documents, email and email management, and more. The cost is nominal for all of the amazing resources provided and it's relatively easy to use or learn.

#### Cons

The customer support leaves room for growth. I've reported multiple issues and have been told I must be wrong, only to find out that there is, in fact, a large-scale issue that they are not reporting. The issues with the software have been becoming more and more frequent.

---

### Microsoft 365 was easy to use

- Overall rating: 4/5
- Reviewer: Manda Lyen P.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: Self-Employed
- Product usage: Used daily for free trial
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

My overall experience with Microsoft 365 was good. I thought it was easy to use. I really didn't have any complaints.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 2/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

I really liked the easy of use and accessibility. I really thought it was very easy to use, I'm happy with it.

#### Cons

My first big complaint is the price, it's quiet pricey. My second complaint is that it's kind of different to sign up

---

Showing 1 - 10 of 14181 Reviews

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## Microsoft 365 Popular Comparisons

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