--- title: "Microsoft 365 Software Reviews, Demo & Pricing - 2026" description: "Review of Microsoft 365 Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/voip/microsoft-365-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Document Management Software](https://www.softwareadvice.com/category/722-document-management/) / Microsoft 365 Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/)[Alternatives](https://www.softwareadvice.com/productivity/microsoft-365-profile/alternatives/) # Microsoft 365 Review From $6-$22/month Free trial 6 plans Wondering if Microsoft 365 is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Microsoft 365 4.6 [(14137)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) Pricing Starting at $6.00 per user per month ### About Microsoft 365 Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint. Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting. Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month. Wondering if Microsoft 365 is right for your organization? Our Document Management Software selection experts can help you in 15 minutes or less. ## Microsoft 365 User Interface ## Popular Microsoft 365 Alternatives Main Product Microsoft 365 4.6 [(14137)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.34Value for money - 4.26Customer support - 4.61Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Google Docs](https://www.softwareadvice.com/cms/google-docs-profile/) 4.7 [(29115)](https://www.softwareadvice.com/cms/google-docs-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.78Value for money - 4.35Customer support - 4.51Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Google Drive](https://www.softwareadvice.com/cms/google-drive-profile/) 4.8 [(28578)](https://www.softwareadvice.com/cms/google-drive-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.72Value for money - 4.39Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17654)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [OneDrive](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/) 4.5 [(12809)](https://www.softwareadvice.com/cms/microsoft-onedrive-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.38Value for money - 4.21Customer support - 4.37Functionality Pricing Starting at $1.99 per month Get Price Alternative Product [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/) 4.4 [(5456)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.23Value for money - 4.13Customer support - 4.27Functionality Pricing Starting at $5.00 per month Get Price ## Microsoft 365 Pros and Cons We analyzed 14,137 verified reviews for Microsoft 365 to find out what actual users really think. Select to learn more Comprehensive Office Suite Integration Microsoft 365 brings together essential office applications like Word, Excel, PowerPoint, and Teams in one platform. Users benefit from seamless collaboration, cloud access, and the ability to work across devices, making it a versatile solution for both office and remote work environments. Intuitive Navigation And Accessibility Microsoft 365 offers a user-friendly interface with a consistent layout across its apps, making it easy for users to navigate and switch between tools. Customization options and accessible design help both new and experienced users quickly find what they need, while templates and intuitive controls streamline everyday tasks. Robust Email Management Tools Microsoft 365 integrates email with productivity tools, allowing users to manage messages, organize files, and collaborate efficiently. Features like spam filtering, read receipts, and large attachment support make Outlook reliable for both personal and business communication, while access across devices ensures flexibility. High And Complex Subscription Costs Many users find Microsoft 365's pricing to be expensive, especially compared to free or lower-cost alternatives. The ongoing subscription model, additional charges for premium features, and confusing pricing tiers can be a barrier for individuals and small businesses seeking basic functionality. Login And Authentication Frustrations Managing user accounts in Microsoft 365 can be cumbersome, with frequent logins, multi-factor authentication steps, and syncing issues across devices. Users report confusion with multiple accounts, password resets, and difficulties switching between personal and business profiles. Disruptive And Frequent Software Updates Frequent updates in Microsoft 365 can disrupt workflows, introduce interface changes, and occasionally cause compatibility or syncing issues. Users often find updates confusing, time-consuming, and sometimes experience bugs or loss of productivity during or after the update process. ## Microsoft 365 Pricing and Plans Starting price: $6.00 per month Free Trial Free Version Microsoft 365 Personal $9.99 flat rate, per month Plan includes: - 1 TB Onedrive Cloud Storage to Back up Files & Photos - Android Phones & Tablets - Call - Excel - For PC - Ipad - Iphone - Mac - Microsoft Editor Advanced Writing Assistance - Microsoft Teams Premium Chat Read More Microsoft 365 Family $12.99 flat rate, per month Plan includes: - 1 TB Onedrive Cloud Storage to Back up Files & Photos - Android Phones & Tablets - Call - Excel - For PC - Ipad - Iphone - Mac - Microsoft Editor Advanced Writing Assistance - Microsoft Teams Premium Chat Read More Microsoft 365 Business Basic $6.00 per user, per month Plan includes: - 1 TB of Cloud Storage - Anytime Phone and Web Support - Business-Class Email - Call - Chat - Meet up to 300 Attendees - Standard Security - Web and Mobile Versions of Office Apps Microsoft 365 Apps for Business $8.25 per user, per month Plan includes: - 1 TB of Cloud Storage - Anytime Phone and Web Support - Desktop Versions of Office Apps With Premium Features - Standard Security Microsoft 365 Business Standard $12.50 per user, per month Plan includes: - 1 TB of Cloud Storage - Anytime Phone and Web Support - Attendee Registration and Reporting Tools - Business-Class Email - Call - Chat - Desktop Versions of Office Apps With Premium Features - Easily Host Webinars - Manage Customer Appointments - Meet up to 300 Attendees Read More Microsoft 365 Business Premium $22.00 per user, per month Plan includes: - Access on Ios - Android - Anytime Phone and Web Support - Data Protection - Microsoft Teams - Windows and Mac Devices Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Microsoft 365 Features - Popular features found in Document Management Access Controls/Permissions Archiving & Retention Collaboration Tools Compliance Tracking Document Classification Document Editing Document Generation Electronic Signature File Conversion File Sharing Third-Party Integrations Version Control - More features of Microsoft 365 Activity Tracking Address Book Alerts/Notifications API Appointment Management Audit Trail Authentication Booking Management Brainstorming Calendar Management Calendar/Reminder System Chat/Messaging Commenting/Notes Communication Management Conferencing Contact Management Content Creation Content Management Customizable Templates Data Security Data Synchronization Data Visualization Discussions/Forums Document Automation Document Capture Document Management Document Storage Email Management Email Monitoring Email Templates Encryption Event Management File Management File Transfer Full Text Search Image Editing Inbox Management Live Chat Meeting Management @mentions Messaging Mobile Access Mobile App Multi-Language Multiple Format Support Multiple Projects Notes Management Office Suite Offline Access Presentation Tools Productivity Tools Project Management Real-Time Notifications Real-Time Updates Reminders Remote Access/Control Reporting/Analytics Response Management Room Booking Scheduling Screen Sharing Search/Filter Secure Data Storage Single Sign On Task Management Task Progress Tracking Team Calendars Team Collaboration Templates To-Do List Two-Factor Authentication Two-Way Audio & Video User Management Video Conferencing Video Streaming Video Support Whiteboard ## Microsoft 365 Integrations Microsoft Excel Integration rated 4.8 from 204 reviews Microsoft Outlook Integration rated 4.7 from 197 reviews Microsoft Word Integration rated 4.9 from 178 reviews Microsoft Teams Integration rated 4.6 from 164 reviews Microsoft PowerPoint Integration rated 4.8 from 150 reviews OneDrive Integration rated 4.8 from 137 reviews See all 12 integrations ## Microsoft 365 User Reviews Overall Rating 4.6 Ratings Breakdown 5 71% 4 25% 3 4% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.3 Customer support 4.3 Functionality 4.6 LW Lela W. Verified reviewer Legal Services 2-10 employees Used daily for more than 2 years Review source Reviewed May 2026 Great program 5 Pretty great experience with Microsoft 365 from word to excel or even power point, whatever your needs may be. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Lots of pros for Microsoft 365 from word to excel spreadsheets. Great software for all your needs. Whether it be document prep or a spreadsheet or even PowerPoint. Cons: The only con that i know of is it's a little costly for a subscription whether it be monthly or yearly. Read More AD Arnold D. Verified reviewer Information Technology and Services 10000+ employees Used daily for more than 2 years Review source Reviewed June 2026 Driving Workforce Efficiency and Collaboration with Microsoft 365 4 My overall experience with Microsoft 365 has been very positive. It has become a core part of how our teams communicate, collaborate, and stay productive on a daily basis. The platform provides a reliable and familiar environment that allows employees to work efficiently, whether they are in the office, working remotely, or supporting clients across different locations. What stands out most is how well the different applications work together. Being able to move seamlessly between Outlook, Teams, OneDrive, SharePoint, and the Office applications has simplified workflows and improved collaboration across the organization. Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform. In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and document collaboration is essential. Microsoft 365 makes it easy for employees to stay connected, work efficiently, and access the tools they need without switching between multiple applications. The integration between Outlook, Teams, OneDrive, and SharePoint has significantly improved collaboration and productivity across the organization. I also appreciate the platform's strong security features and cloud-based flexibility, which support both remote and office-based employees. Cons: What I liked least about Microsoft 365 is that, at times, it can feel like there is almost too much functionality packed into the platform. While the wide range of tools is a strength, it can also make the experience overwhelming for some employees who only use a small portion of the available features. Keeping up with frequent updates and new capabilities can be challenging, and there are occasions when users need additional guidance or training to get the most out of the platform. Read More Elizabeth W. Verified reviewer Government Relations 11-50 employees Used daily for more than 2 years Review source Reviewed April 2026 Security mandated switch from google 1 Previously 2 Still resending that we had to switch to this because of security requirements. Inbox management is terrible and nothing is as intuitive as gmail Ratings Breakdown 2 Ease of use 2 Value for money 3 Customer support 2 Functionality Previously 3 Pros: The security features are why we had to switch to Microsoft. It is CMMC compliant for DOW contracts. Cons: It is stated and not as user-friendly to manage your inbox or use as Google Gmail docs, etc. feels like a legacy 1980s product Reasons for switching to Microsoft 365 CMMC compliance requirements for DoD contractors Read More VR Verified Reviewer Information Technology and Services 51-200 employees Used daily for more than 2 years Review source Reviewed May 2026 M 365 Review 4 Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 5 Functionality Pros: Dashboard is very very simple and easy to use. Entra ID havig P2 licenses is very important that have access to all the security and Conditional access policies. Security features in this and exchange admin centre specifically to email related excellent and very easy to deploy. In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make the secure score more. Cons: Support services now gets weak. Whenever you face an issue then you need to first reach out to the partner now from whom licenses are purchased. If issue is not resolved by the partner team then on your behalf they will raise a ticket to Microsoft which can take a lot of time now. Reasons for switching to Microsoft 365 Dashboard of Gmail was not user friendly. Storage for Mailbox per user and then google drive storage was less per user as compare to M 365 Read More VR Verified Reviewer Banking 51-200 employees Used daily for more than 2 years Review source Reviewed July 2026 Essential applications for all professionals 5 I use Microsoft 365 every day at work and I could not do my job without it. I have had a very positive experience with it overall. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Microsoft 365 has all of the office tools I need for my job. I am an Internal Auditor and I use Excel and Word daily. Microsoft 365 allows me to share documents and files with others and we can track changes for easy collaboration. My company also uses Outlook, Teams, and SharePoint, which allows for easy communication by email and instant message and easy file sharing and storage. Cons: Meetings set up in Outlook are supposed to default to being Teams meetings. However, there has been a glitch a couple of times lately where I am unable to set up Teams meetings directly from Outlook. However, I’m not sure if this is an issue with Outlook itself or settings that my company has put into effect that lead to the glitch. Read More VR Verified Reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed July 2026 A Complete Productivity Suite That Fits My Professional and Personal Life 5 Overall, my experience with Microsoft 365 has been excellent. It is a reliable and all-in-one productivity suite that supports my work as a physiotherapist, my ongoing professional growth in Canada, and my personal life. It keeps everything organized, accessible, and easy to manage. I would definitely recommend it to anyone looking for a powerful and dependable productivity solution. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Microsoft 365 has been extremely helpful in both my professional and personal life. As a physiotherapist working in Canada, I use it regularly for documentation, organizing patient-related information, creating reports, and managing day-to-day work tasks. The integration between Word, Excel, PowerPoint, and Outlook makes everything smooth and efficient. Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents. PowerPoint has also been valuable for creating presentations during my learning and professional development journey. The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home. On a personal level, I also use Microsoft 365 to stay organized at home. It helps me manage routines and keep track of important personal information. Being a new mother, I find it helpful for organizing small but important details in a structured way. My husband also uses it for work and learning, so it has become something we both rely on in our daily lives. Cons: The only drawback is the subscription cost, which can feel a bit high over time. Also, while the mobile apps are convenient, some advanced editing features are still better on a desktop. Read More HA Hector A. Verified reviewer Construction 1001-5000 employees Used daily for more than 2 years Review source Reviewed July 2026 Exceptional Value for Enterprise Email and Document Management 5 My overall experience has been highly positive, as the platform is an indispensable part of my daily operational workflow. When managing heavy civil engineering projects, the ability to rely on robust file sharing ensures the entire team is looking at the most current data. Whether I am structuring databases, managing massive amounts of project emails, or coordinating with the field, the suite handles the heavy lifting reliably and bridges the gap between complex data management and everyday corporate communication. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Microsoft 365 offers exceptional value for money given the sheer depth of tools it provides for a fast-paced commercial construction environment. The email management capabilities in Outlook are outstanding; utilizing custom keyword rules, maintaining intricate folder hierarchies, and writing custom VBA scripts to automate replies with attachments has completely streamlined my daily correspondence. Furthermore, the document management and file sharing features allow me to seamlessly maintain complex cost-modeling data in Excel and ensure those pipelines stay synced and up-to-date across our teams and external databases. Cons: While the suite is incredibly powerful, the ease of use can decline sharply when you dive into its more advanced capabilities. There is a steep learning curve required to build and troubleshoot custom macros or complex Excel data pipelines. Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky. Finally, while customer support is available, they sometimes struggle to provide immediate, escalated solutions for highly specific, technical workflow issues, which means you often have to rely on self-troubleshooting. Read More BW Brent W. Verified reviewer Construction 51-200 employees Used daily for more than 2 years Review source Reviewed June 2026 Construction Company 5 Microsoft 365 has become the backbone of how we run our business. It replaces the need for traditional servers, supports collaboration across multiple job sites, and keeps everything centralized and accessible. Like anything, it requires structure and buy in from the team, but once it’s dialed in, it’s a powerful system that supports both office and field operations. Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: Microsoft 365 ties everything together for us. Between Excel, OneDrive, Outlook, Teams, and now Copilot, it’s essentially our full operating system as a construction company. It keeps our office and field teams connected, allows real time document access, and streamlines communication across jobs. Cons: There’s a lot packed into it, which can be overwhelming. If it’s not set up properly, things can get disorganized quickly. Licensing can also add up as you scale, especially when you start layering in premium tools. Some features feel underused unless you take the time to properly train your team Read More KL Kate L. Verified reviewer Machinery 11-50 employees Used daily for more than 2 years Review source Reviewed July 2026 Great for Business Use! 5 Overall, my experience with Microsoft 365 has been positive. It provides a comprehensive set of productivity tools that work well together, making it easy to create documents, manage email, collaborate with others, and store files securely in the cloud. While the subscription cost and occasional sync or interface issues can be drawbacks, the reliability, cross-device access, and collaboration features make it a valuable productivity suite. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What I liked most about Microsoft 365 was how well the apps work together. Being able to seamlessly use Word, Excel, PowerPoint, Outlook, and OneDrive across devices made it easy to stay productive. The real-time collaboration features and automatic cloud syncing were especially useful for working with others and accessing files from anywhere. Cons: Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to. Read More RG Rashad G. Verified reviewer Oil & Energy 51-200 employees Used daily for more than 2 years Review source Reviewed August 2026 A comprehensive suite for everyday work 5 My overall experience with Microsoft 365 has been positive. I use it regularly for email, document preparation, spreadsheets, presentations, meetings, and file sharing. The applications are familiar, dependable, and well suited for both individual work and team collaboration. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Microsoft 365 provides a reliable set of tools for email, document creation, file sharing, and collaboration. The integration between Outlook, Teams, Word, Excel, PowerPoint, and OneDrive makes it convenient to manage daily work in one environment. Cons: Some features and settings can be difficult to locate, particularly across the desktop, web, and mobile versions. Performance and formatting can also vary slightly between applications and platforms. Read More Showing 1 - 10 of 14137 Reviews [See All Reviews](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) ## Microsoft 365 Popular Comparisons [Google Docs vs Microsoft 365](https://www.softwareadvice.com/cms/google-docs-profile/vs/microsoft-365/)[Google Drive vs Microsoft 365](https://www.softwareadvice.com/cms/google-drive-profile/vs/microsoft-365/)[Google Workspace vs Microsoft 365](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/microsoft-365/)[OneDrive vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/microsoft-onedrive/)[Microsoft SharePoint vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/microsoft-sharepoint/)[Microsoft Word vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/microsoft-word/)[Dropbox vs Microsoft 365](https://www.softwareadvice.com/file-sharing/dropbox-profile/vs/microsoft-365/)[Docusign vs Microsoft 365](https://www.softwareadvice.com/compare/367901-Docusign/vs/397757-microsoft-365/)[Box vs Microsoft 365](https://www.softwareadvice.com/cms/box-profile/vs/microsoft-365/)[Confluence vs Microsoft 365](https://www.softwareadvice.com/project-management/confluence-profile/vs/microsoft-365/)[Adobe Acrobat vs Microsoft 365](https://www.softwareadvice.com/content-collaboration/adobe-acrobat-dc-profile/vs/microsoft-365/)[Connecteam vs Microsoft 365](https://www.softwareadvice.com/hr/connecteam-profile/vs/microsoft-365/)[iLovePDF vs Microsoft 365](https://www.softwareadvice.com/cms/ilovepdf-profile/vs/microsoft-365/)[LibreOffice vs Microsoft 365](https://www.softwareadvice.com/cms/libreoffice-profile/vs/microsoft-365/)[monday.com AI Work Platform vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/monday-com/)[iCloud vs Microsoft 365](https://www.softwareadvice.com/cms/icloud-profile/vs/microsoft-365/)[Wrike vs Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/wrike/) [Compare All Alternatives](https://www.softwareadvice.com/productivity/microsoft-365-profile/alternatives/) ## Other Top Recommended Document Management Software [Conga Composer](https://www.softwareadvice.com/cms/conga-document-generation-profile/) **4.4** (118) Recently recommended **13** times [Mango Practice Management](https://www.softwareadvice.com/bpm/mangobilling-profile/) **3.8** (61) Recently recommended **10** times [Klyck](https://www.softwareadvice.com/business-plan/klyck-profile/) **4.9** (29) Recently recommended **9** times [Centralpoint](https://www.softwareadvice.com/crm/centralpoint-profile/) **4.6** (9) Recently recommended **9** times Stuck Between Options? 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