It’s the best professional level software for any office or school. Very reliable and super user friendly.

I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.

I love that the programs integrate seamlessly and can store files online in the SharePoint platform for ease of use when sharing documents for collaboration.

It's very easy to use and the fact that you are able to not only switch between them very quickly and seamlessly, but the fact that they integrate with one another is amazing.

Overall experience is great start from installing to using and updating yearly in the organisation. It just takes care of its own when it comes to updating which is great.

It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.

The overall suite is nice to collaborate with fellow employees on specifically Microsoft Teams is amazing for collaboration.

My overall experience is good  I would recommend this program to everyone. I have had a positive experience  with this program.

If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.

My experience with Microsoft 365 has been great. I really like using the software because it helps me with business letters and eeseach.

It's nice to have a one-stop-shop for all of your needs. That makes it super helpful because it works across platforms.

Non profit pricing is excellent. Love the Office 365 Exchange much better than on-site.

Customer Service is included in the cos,  I have had to call them a couple of times and have been taken care of by a real person and they have resolved whatever issue I was having.

Everything you love about the disk version of Microsoft but in the cloud. Super easy to use, super easy to share - and you can plugin in Grammarly.

I like some of the apps that you can integrate with the system. They are superior and more advanced.

There are many things that I love about this program. The price point is fantastic, especially considering all the resources you get for a small monthly fee.

It's super easy to setup for my employees. I get the peace of mind they are using the best.

And all includen in the same plan. I use it in my work space and its amazing, the flexibility and the integration is amazing.

I like the ease of use of Office 365. It is a great value for the money and helps me keep all of my business information easily accessible.

The auto quarantining is a bit aggressive and sometimes has false positives. As an admin I can release them so no email is lost, but still a bit annoying.

I love that they offer Office 365 for free to use, and I love the ease of most of their apps, such as Microsoft Word, and a few other docs.

Doing the same search query on desktop vs. browser will consistently return different results, which is particularly frustrating. The calendaring system has also gotten worse over the years.

The overall experience has been wonderful. Even the customer support was a pleasant surprise, compared to others.

It was a godsend to have 365 in place, because I was able to move my business out of the office as needed during the more challenging springtime, and now have the option to work from home as desired.

The microsoft suite is amazing because it is compatible with pretty much everything now. Making documents is great because it has review things where you can send things to other people.

Microsoft Support is horrible and it takes an incredibly long time to get through to them if you have a problem.

Overall Microsoft 365 is an amazing product with great features and wonderful customer service.

The customer service staff is amazing and well trained. My experience with Office 365 has been amazing and I will continue using this product.

It’s been a great product and I like having mag programs to get various jobs done. Price point is good and quality is great.

The worst thing would be that its hard to recover lost excel documents as they don't show in recent workbooks.

I love that this program is very easy to use and has lots of functionality. I also love that there is a place to find answers when necessary.

Great suite of products. With Excel, Word, and Outlook being at the forefront of the great softwares that are part of office 365.

Ease of use and the ability to communicate and share your screen with coworkers. Great part of the Office 365 suite.

It was difficult navigating within one account and that much more when as an agency you manage 20-30 accounts.

It's hard to criticize a business that fixes problems quickly when they come up.

PhoneWagon has the worst customer service in the world. You can basically contact them weeks by emails or live chat, they just don't reply.

The implementation was very simple and the user interface is easy to use. The software is awesome.

Easy to price when on-selling to clients compared to other tools. UI/UX is fantastic and their customer support is quick and responsive.

It was very easy to setup and implement call flows, forwarding and voicemails. I love the call recording features as well.

I just love how quickly they are to help/get back to you. I haven't had any issues with them at all.

A great solution for handling customer's calls and messages.

The easy of integration into Google AdWords is just a click if a button and we see keyword conversation.

Great product/software and the people that work there are incredibly helpful. Especially [SENSITIVE CONTENT HIDDEN.

Which are none) since PhoneWagon works perfectly. The recording system is very good quality and very easy to use.

They respond in minutes. Being able to set up companies in my account has saved me and my clients time and money.

I love that my clients are now able to put some hard statistics on the success we are having for them...I love it and they love it.

Their documentation is top notch and they have a great support team behind the product. I could not live with it, it's an essential tool to our lead generation.

We reviewed all the other call tracking tools and Phone Wagon has the best value with great customer service.

I tried using some other call tracking products but they were too confusing. The other products may offer more, but it doesn't matter if you can't figure out how to implement it.

The integration with HubSpot is great and one of the main reasons we keep coming back to Phonewagon.

None, and I'm being dead serious. Not once have I had a problem, which is odd for a SAAS business.

Horrendous customer service but an fair decent and mature product for its price-point.

The EASE that it is to get started. And don't let me forget about the customer support.

We did setup with the customer representative and she was wonderful. Very patient and took her time to make sure we understood everything.

Easy to use and feature rich. Amazing Customer Service.

Unethical: Misleading and refusal to honor a paid service  (white-lable), and refusal to compromise and offer an an open ended solution.

I love the interface and weekly emails. It is very easy to call out and send auto response messages as well which is great.

It is very easy to use and gave us so many numbers. Plus, another beautiful thing are the 'Dynamic' numbers which can be used to track individual customers for better marketing and problem-solving.

Since there is no option to cancel over the dashboard, I'm still waiting for a resolution over the 3 illegal charges and my account's cancellation. BAD SUPPORT AND BAD SERVICE.

We love the capabilities and the people are great to work with.

We have had a really good onboarding experience with  PhoneWagon.

US Dollar

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.


Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.


Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.



LongDescription

File Management

Commenting/Notes

Document Templates

Meeting Management

Email Monitoring

Two-Way Audio & Video

Presentation Tools

Project Templates

Document Storage

Activity Tracking

Data Synchronization

Templates

Calendar/Reminder System

Team Calendars

Communication Management

Document Capture

Brainstorming

Office Suite

Calendar Management

Collaboration Tools

Room Booking

Full Text Search

Template Management

Scheduling

Offline Access

Multiple Projects

File Transfer

Email Templates

Contact Management

Audit Trail

Version Control

Notes Management

Booking Management

Mobile Access

Discussions/Forums

Two-Factor Authentication

Address Book

Real-Time Notifications

Real-Time Updates

Email Management

Video Support

Customization

File Sharing

Alerts/Notifications

Multi-User Collaboration

Data Visualization

Reminders

Event Management

Multiple Format Support

Chat/Messaging

Customizable Templates

Response Management

Inbox Management

Document Automation

Multi-Language

To-Do List

Conferencing

Reporting/Analytics

Contact Database

Remote Access/Control

Appointment Management

Video Conferencing

Secure Data Storage

Video Streaming

Task Progress Tracking

Archiving & Retention

Microsoft Outlook Integration

Task Management

Live Chat

Document Management

@mentions

Document Generation

Search/Filter

Image Editing

Productivity Tools

Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month
Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month
Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Microsoft 365

Videos

PhoneWagon is a cloud-based business communication solution that enables small enterprises to manage marketing campaigns and track return on investment (ROI). The platform also allows users to track customer behavior, progress and more.


Primary features of PhoneWagon include call recording, greeting/whisper messages, custom-call tagging, email summaries, call alerts, visitor and keyword-level tracking and automated text replies. Its call tracking functionality enables users to gain insight into multiple marketing campaigns (e.g. cost per lead, ad spends, revenue and conversion rate details). 


PhoneWagon includes a real-time reporting module that allows users to view call activity, for example, caller name, recordings, call tags and lead segmentation. Plus, the platform integrates with various third-party applications such as Google Adwords, HubSpot, Salesforce, Slack and Google Analytics. It is available on a per month subscription pricing and support is extended via phone, email, documentation and online helpdesk.



Call Tagging

Call Transfer

Customizable Reports

IVR/Voice Recognition

Multi-Campaign

Call Recording

On-Demand Recording

ROI Tracking

Data Import/Export

Call Routing

Recording

Call Reporting

Caller ID

Event Triggered Actions

Activity Dashboard

Conversion Tracking

Keyword Tracking

Monitoring

Scheduled Recording

Campaign Analytics

Lead Qualification

Call Tracking

Tagging

Call Monitoring

Call Tracking Metrics

Web browser (OS agnostic)

We have plans starting at just $10/month! Message us for this rate and mention you found us on G2Crowd! Our standard plans include either 5, 20, or 50 numbers and all come with a money back guarantee!

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