It’s the best professional level software for any office or school. Very reliable and super user friendly.

I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.

I love that the programs integrate seamlessly and can store files online in the SharePoint platform for ease of use when sharing documents for collaboration.

It's very easy to use and the fact that you are able to not only switch between them very quickly and seamlessly, but the fact that they integrate with one another is amazing.

Overall experience is great start from installing to using and updating yearly in the organisation. It just takes care of its own when it comes to updating which is great.

It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.

The overall suite is nice to collaborate with fellow employees on specifically Microsoft Teams is amazing for collaboration.

My overall experience is good  I would recommend this program to everyone. I have had a positive experience  with this program.

If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.

My experience with Microsoft 365 has been great. I really like using the software because it helps me with business letters and eeseach.

It's nice to have a one-stop-shop for all of your needs. That makes it super helpful because it works across platforms.

Non profit pricing is excellent. Love the Office 365 Exchange much better than on-site.

Customer Service is included in the cos,  I have had to call them a couple of times and have been taken care of by a real person and they have resolved whatever issue I was having.

Everything you love about the disk version of Microsoft but in the cloud. Super easy to use, super easy to share - and you can plugin in Grammarly.

I like some of the apps that you can integrate with the system. They are superior and more advanced.

There are many things that I love about this program. The price point is fantastic, especially considering all the resources you get for a small monthly fee.

It's super easy to setup for my employees. I get the peace of mind they are using the best.

And all includen in the same plan. I use it in my work space and its amazing, the flexibility and the integration is amazing.

I like the ease of use of Office 365. It is a great value for the money and helps me keep all of my business information easily accessible.

The auto quarantining is a bit aggressive and sometimes has false positives. As an admin I can release them so no email is lost, but still a bit annoying.

I love that they offer Office 365 for free to use, and I love the ease of most of their apps, such as Microsoft Word, and a few other docs.

Doing the same search query on desktop vs. browser will consistently return different results, which is particularly frustrating. The calendaring system has also gotten worse over the years.

The overall experience has been wonderful. Even the customer support was a pleasant surprise, compared to others.

It was a godsend to have 365 in place, because I was able to move my business out of the office as needed during the more challenging springtime, and now have the option to work from home as desired.

The microsoft suite is amazing because it is compatible with pretty much everything now. Making documents is great because it has review things where you can send things to other people.

Microsoft Support is horrible and it takes an incredibly long time to get through to them if you have a problem.

Overall Microsoft 365 is an amazing product with great features and wonderful customer service.

The customer service staff is amazing and well trained. My experience with Office 365 has been amazing and I will continue using this product.

It’s been a great product and I like having mag programs to get various jobs done. Price point is good and quality is great.

The worst thing would be that its hard to recover lost excel documents as they don't show in recent workbooks.

I love that this program is very easy to use and has lots of functionality. I also love that there is a place to find answers when necessary.

Great suite of products. With Excel, Word, and Outlook being at the forefront of the great softwares that are part of office 365.

Ease of use and the ability to communicate and share your screen with coworkers. Great part of the Office 365 suite.

Customer telephony integration is key to get this software installed. The software is a good platform for receiving and sending calls.

We will continue to be with Revenue.io because of the services we received from them. You can also check this amazing application as it is highly recommended in the market for calling operations.

The interface of the dialer is minimal and pretty easy to use despite some fundamental design flaws. Good call connection and quality.

Anytime you end a call, you get an annoying Warning message saying that you have not yet logged the call.

The one thing that I find very annoying is the dropped calls. In the Medicare business, if we don't get permission to call a customer back, you pretty much have lost a lead.

Flawless, seamless ability to rip clear cold calls.

Ring DNA gets the job done. I usually have pretty good connection and don’t really ever have any dropped calls which is good.

Ringdna is a good platform but there are better ones out there to look at as well.

This causes a problem when my productivity is being measured. It appears that I did not convert the call when in actuality, it is a duplicate entry.

It is aggravating to be at the beginning of the call script and before you can get permission to call the customer back, the call drops.

Overall my experience has been good and I would recommend RingDNA.

I also appreciate being able to listen to the call afterward because RingDNA has the capability to record and annotate the calls and include the recording in Salesforce.

RingDNA connects easily with pretty much any CRM which is nice for auto logging. It also has  a bunch of easy to use features.

They even took care of a couple custom requests fairly quickly for us and have more coming down the pipeline soon. Highly recommend RingDNA to anyone dialing from Salesforce.com.

The call management of this software is brilliant. You can easily handle the call-queue as there is an in-built option called ‘call queue’ to identify how many calls are waiting to be answered.

Ring dna works well most of the time - call quality is usually good, forwarding to a cell phone works well.

You can easily manage the queue using RingDNA and no separate person is required to look for the queue. It performs on real-time and shows how many calls are waiting in the queue instantly.

I appreciate how Revenue.io can record calls to share or listen to later, which enables us to take better notes.

It's SUPPERR easy to use--I have my headset on and call straight from Salesforce. Everything gets recorded back to Salesforce, and we use analytics to make sure we're going in the right direction.

Overall, I like the software because productivity is increased.

Data migration to salesforce doesnt always happen. Inbounds are hard to see and can be missed.

Good integration with salesforce. Has good call coaching tools that allow us to look for certain keywords and phrases while coaching.

Some cool features for Management - very cumbersome for an Account Executive.

I find that to be a great learning tool with my Medicare customers.

The dialer feels cheap and I hate that it has to be it's own little window open all the time. It's also constantly making me log back in.

Only the number shows up so sometimes I have a hard time differentiating if it’s a work call or not on my cell phone.

I like the way that RingDNA interfaces with Salesforce when dispositioning calls.

US Dollar

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.


Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.


Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.



LongDescription

File Management

Commenting/Notes

Document Templates

Meeting Management

Email Monitoring

Two-Way Audio & Video

Presentation Tools

Project Templates

Document Storage

Activity Tracking

Data Synchronization

Templates

Calendar/Reminder System

Team Calendars

Communication Management

Document Capture

Brainstorming

Office Suite

Calendar Management

Collaboration Tools

Room Booking

Full Text Search

Template Management

Scheduling

Offline Access

Multiple Projects

File Transfer

Email Templates

Contact Management

Audit Trail

Version Control

Notes Management

Booking Management

Mobile Access

Discussions/Forums

Two-Factor Authentication

Address Book

Real-Time Notifications

Real-Time Updates

Email Management

Video Support

Customization

File Sharing

Alerts/Notifications

Multi-User Collaboration

Data Visualization

Reminders

Event Management

Multiple Format Support

Chat/Messaging

Customizable Templates

Response Management

Inbox Management

Document Automation

Multi-Language

To-Do List

Conferencing

Reporting/Analytics

Contact Database

Remote Access/Control

Appointment Management

Video Conferencing

Secure Data Storage

Video Streaming

Task Progress Tracking

Archiving & Retention

Microsoft Outlook Integration

Task Management

Live Chat

Document Management

@mentions

Document Generation

Search/Filter

Image Editing

Productivity Tools

Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month
Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month
Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Microsoft 365

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Revenue.io is a VoIP solution that helps sales teams by providing voice communication and an automated dialer. It is a cloud-based platform that bridges the gap between conversation intelligence and organizational telephony.


Designed for businesses of all sizes, Revenue.io offers solutions including a conversation AI; a sales prospecting tool; CTI that automates log calls; an inbound sales tool and sales coaching. Revenue.io provides insights and reports to managers through call-log automation.


The platform enables call routing to the right representatives on the basis of conversations, prospect data and marketing sources. In addition to this, Revenue.io also features contact previews, single-line dialing, click-to-call, DialNext, IVR and dialer call recording.

Revenue.io integrates with Salesforce and support is offered via phone, email, a knowledge base and an online community.



Microsoft 365 vs Revenue.io

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