---
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---

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Microsoft Teams Reviews

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# Microsoft Teams User Reviews

## Reviews Summary

## Overall Rating

4.5

* * *

## Ratings Breakdown

5

(6,468)

4

(3,572)

3

(861)

2

(154)

1

(48)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.2

Value for money

4.4

Functionality

4.4

* * *

### Pros

"Microsoft Teams effectively combines the instant messaging/chat interface with the video call/meeting platform within the same program, which offers an advantage over the Slack & Zoom combo I've seen in some organizations."

"Features like video conferencing, file sharing, and integration with other tools make it a reliable platform for daily operations. While there are some usability and performance challenges, the benefits outweigh the limitations, making it an effective tool for team coordination."

"I also appreciate that it works just as well on mobile as it does on desktop, so staying connected on the go is simple. While customization is more functional than flashy, the ability to add apps, bots, and connectors like Trello or GitHub makes it adaptable to different team needs. Plus, the integration with Planner and Project adds a layer of project management without needing separate tools."

### Cons

"For cons of microsoft teams in terms of money we have higher cost of best features, customer suppor may not always have provide quick solutions ons some concerns, For new users we have difficulty in learning curve on the app, Alot of notifications pops up on the app the app that affects the communication."

"Chat sprawl: Conversations could become fragmented across channels, private chats, and meetings, making it harder to track decisions over time."

"It can be resource intensive on video calls and occasionally our headsets will not work when we answer calls and have to be unplugged and plugged back in to work again."

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Microsoft Teams Reviews, Pros and Cons - 2026 Software Advice