Microsoft Teams vs Nextiva
Microsoft Teams has 9442 reviews and a rating of 4.47 / 5 stars vs Nextiva which has 842 reviews and a rating of 4.62 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- I have the ability to set up password protected tabs and that is great for managerial information. I am able to communicate with my entire team effectively.
- The ease of use and the great UI of the application is the best part. There is lot of options in chats for everyone to respond and react to it.
Cons
- Another annoying function is that anyone can mute everyone, resulting in a confusing mess when more than one person tries to speak. A hierarchical approach to the problem would make sense.
- We had this problem of not being able to connect to Microsoft Teams and the lack of a support channel we were unable to solve the problem.
Pros
- We love the call recording function, ease of use, and friendly customer service reps.
- Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
Cons
- We didn't even let users know they could login--it's that bad. The cost of their service just cannot compete with the rest of the market.
- After 2 weeks, they couldn't get it right. I wasted money re-ordering business cards and had to re-order after I went with another service that got it done in 10 minutes.
Pricing
Product Demo & Screenshots
Advisor Recommendations & User Awards
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2024
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
