I have the ability to set up password protected tabs and that is great for managerial information. I am able to communicate with my entire team effectively.

Teams is by far the best all in 1 working from home solution currently available. It has excellent quality video and audio and lots of features that make life easier.

Fantastic system that I would recommend to anyone - it helps collaboration increase hugely, and is much easier to use than its competitors.

The benefits are that we have a good, strong tool for collaboration that came bundled in a package we would be buying anyway.

The ease of use and the great UI of the application is the best part. There is lot of options in chats for everyone to respond and react to it.

Honestly, I LOVE Microsoft TEAMS and couldn't be more thrilled my company switched from webex to TEAMS.

Microsoft Teams is a great software that enables uninterrupted communication among colleagues. It is very reliable and cost-effective.

Another annoying function is that anyone can mute everyone, resulting in a confusing mess when more than one person tries to speak. A hierarchical approach to the problem would make sense.

We had this problem of not being able to connect to Microsoft Teams and the lack of a support channel we were unable to solve the problem.

We share files and other Task posts and are always concerned about someone accidentally deleting something and how we'd be able to recover or Go Back. Not sure, but it might just be my ignorance.

Teams overall is great and I’d recommend it. The platform for not just calls is good, but the internal communication that it allows for is second to none.

It is a simple, easy to use software with robust features to allow good communication via chat, and great live chat. Including blurring the background.

Also, the integration with Microsoft Outlook is apparently difficult, and according to our IT department, it was quite costly.

It's really easy to use and easy to manager, the video and sound are great quality and connectivity is reliable.

With the current pandemic situation, Teams has been a big lifesaver to us. It is easy to use, all integrated application with good customer support.

It does not obey the the OS X so not disturb setting. There is a horrible waste of whitespace.

What I like most about MS Teams is the collaborative ability it affords teams to more effectively work together, especially where operational continuity is an imperative for certain processes.

Microsoft Teams is a great app for communication among company members as it's easy to use. It comes as part of Microsoft Office package which makes it a great value for money.

Good, I have enjoyed using microsoft Teams, its a great way to get information to coworkers quickly.

I like the creativity built in with video backgrounds and the ability to choose your own pictures/themes. Definitely made some office meetings more fun.

It also has a very good customer support to help in accessibility and support of software.

For the most part, I and most of my organization struggle with Teams. It is fairly poorly designed and that comes from its clunky architecture.

Sound quality is excellent, easy to user, layout is great and I love the built in integration with OneDrive and SharePoint. Makes collaboration a breeze.

When you have a bad internet connection, the video and audio are bad compare to zoom with the same internet condition.

I have used Teams a few times as a user, I have found it easy to navigate, good picture quality and solid product really. Premium accounts are well priced too, good functions.

Not only does it provide good video and sound quality but it also enable users to utilize useful function and integration like background theme, file sharing or private rooms.

The interface is amazing and its combination with windows makes it easy to learn and use. Its a great utility for mutiple purposes.

Audio and video quality is very good. Very easy to manage and share meeting notes as you can instantly them over chat and they will persist.

The call quality is fantastic, significantly better than Slack. I was surprised that it actually offered a dark mode on OSX.

There are many creative ways to use and integrate Teams into your work day, both for productivity and pleasure.

It was difficult navigating within one account and that much more when as an agency you manage 20-30 accounts.

It's hard to criticize a business that fixes problems quickly when they come up.

PhoneWagon has the worst customer service in the world. You can basically contact them weeks by emails or live chat, they just don't reply.

The implementation was very simple and the user interface is easy to use. The software is awesome.

Easy to price when on-selling to clients compared to other tools. UI/UX is fantastic and their customer support is quick and responsive.

It was very easy to setup and implement call flows, forwarding and voicemails. I love the call recording features as well.

I just love how quickly they are to help/get back to you. I haven't had any issues with them at all.

A great solution for handling customer's calls and messages.

The easy of integration into Google AdWords is just a click if a button and we see keyword conversation.

Great product/software and the people that work there are incredibly helpful. Especially [SENSITIVE CONTENT HIDDEN.

Which are none) since PhoneWagon works perfectly. The recording system is very good quality and very easy to use.

They respond in minutes. Being able to set up companies in my account has saved me and my clients time and money.

I love that my clients are now able to put some hard statistics on the success we are having for them...I love it and they love it.

Their documentation is top notch and they have a great support team behind the product. I could not live with it, it's an essential tool to our lead generation.

We reviewed all the other call tracking tools and Phone Wagon has the best value with great customer service.

I tried using some other call tracking products but they were too confusing. The other products may offer more, but it doesn't matter if you can't figure out how to implement it.

The integration with HubSpot is great and one of the main reasons we keep coming back to Phonewagon.

None, and I'm being dead serious. Not once have I had a problem, which is odd for a SAAS business.

Horrendous customer service but an fair decent and mature product for its price-point.

The EASE that it is to get started. And don't let me forget about the customer support.

We did setup with the customer representative and she was wonderful. Very patient and took her time to make sure we understood everything.

Easy to use and feature rich. Amazing Customer Service.

Unethical: Misleading and refusal to honor a paid service  (white-lable), and refusal to compromise and offer an an open ended solution.

I love the interface and weekly emails. It is very easy to call out and send auto response messages as well which is great.

It is very easy to use and gave us so many numbers. Plus, another beautiful thing are the 'Dynamic' numbers which can be used to track individual customers for better marketing and problem-solving.

Since there is no option to cancel over the dashboard, I'm still waiting for a resolution over the 3 illegal charges and my account's cancellation. BAD SUPPORT AND BAD SERVICE.

We love the capabilities and the people are great to work with.

We have had a really good onboarding experience with  PhoneWagon.

US Dollar

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution.

The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication.

Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.

LongDescription

File Management

Commenting/Notes

Call Transfer

Online Voice Transmission

Surveys & Feedback

User Management

Personalization

Meeting Management

Real Time Screen Sharing

Two-Way Audio & Video

Application Management

Presentation Tools

On-Demand Webcasting

Meeting Notes

Document Storage

Access Controls/Permissions

Activity Tracking

Screen Capture

SSL Security

Project Management

Communication Management

Screen Recording

Calendar Management

Agenda Management

Collaboration Tools

Assignment Management

Targeted/Locked Screen Sharing

Template Management

Presentation Streaming

Private Chat

Data Import/Export

File Transfer

Call Routing

Recording

Contact Management

Availability Indicator

Screen Sharing

User Profiles

Mobile Access

Meeting Room Booking

Audio Capture

Discussions/Forums

Annotations

Role-Based Permissions

Event Scheduling

Social Media Integration

Real-Time Notifications

Host Controls

Email Reminders

Desktop/Browser Sharing

Mobile Screen Sharing

Call Conferencing

Internal Meetings

Workflow Management

Real-Time Updates

Email Management

Video Support

File Sharing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Screen Mirroring

Real-Time Chat

Event Management

Chat/Messaging

Presenter Control Management

Interaction Tracking

Auto Framing

Two Way Audio & Video

Conferencing

Polls/Voting

Automatic Transcription

Remote Access/Control

Video Conferencing

Backup and Recovery

Tagging

Project Planning

Third-Party Integrations

Microsoft Outlook Integration

Multi-Participant Screen Sharing

Task Management

Live Chat

Document Management

@mentions

Search/Filter

Virtual Backgrounds

Video Layouts/Views

For Small Businesses

Multi-User Collaboration

Multi-Channel Communication

Web browser (OS agnostic)

Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment. 



Email/Help Desk

FAQs/Forum

Knowledge Base

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Microsoft Teams

Live Online

Documentation

PhoneWagon is a cloud-based business communication solution that enables small enterprises to manage marketing campaigns and track return on investment (ROI). The platform also allows users to track customer behavior, progress and more.


Primary features of PhoneWagon include call recording, greeting/whisper messages, custom-call tagging, email summaries, call alerts, visitor and keyword-level tracking and automated text replies. Its call tracking functionality enables users to gain insight into multiple marketing campaigns (e.g. cost per lead, ad spends, revenue and conversion rate details). 


PhoneWagon includes a real-time reporting module that allows users to view call activity, for example, caller name, recordings, call tags and lead segmentation. Plus, the platform integrates with various third-party applications such as Google Adwords, HubSpot, Salesforce, Slack and Google Analytics. It is available on a per month subscription pricing and support is extended via phone, email, documentation and online helpdesk.



Call Tagging

Customizable Reports

IVR/Voice Recognition

Multi-Campaign

Call Recording

On-Demand Recording

ROI Tracking

Call Reporting

Caller ID

Event Triggered Actions

Conversion Tracking

Keyword Tracking

Monitoring

Scheduled Recording

Campaign Analytics

Lead Qualification

Call Tracking

Call Monitoring

Archiving & Retention

Call Tracking Metrics

We have plans starting at just $10/month! Message us for this rate and mention you found us on G2Crowd! Our standard plans include either 5, 20, or 50 numbers and all come with a money back guarantee!

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