---
title: "Microsoft Teams vs TeamViewer ONE - 2026 Comparison - Software Advice"
description: "Microsoft Teams vs TeamViewer ONE - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/teamviewer/"
page_type: "comparison"
language: "en"
---

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Microsoft Teams vs TeamViewer ONE

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Updated October 21, 2026

# Microsoft Teams vs. TeamViewer ONE: 2026 Comparison

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Updated October 21, 2026

# Microsoft Teams vs. TeamViewer ONE: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

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Add product

[](https://www.softwareadvice.com/voip/microsoft-teams-profile/)

[Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/)

4.5

[(11169)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)

Starting Price

$4.00per month

Free trial: Available

Free version: Available

Pros:

-   Communication
-   Meetings

Cons:

-   Security and Access Control
-   Video Conferencing

Who uses Microsoft Teams

Based on 11169 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (21%), Professional Services (10%) and Education & Learning (10%)
-   Top use case: Meeting (38%)

77% of users recommend this product

[](https://www.softwareadvice.com/voip/teamviewer-profile/)

[TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/)

4.6

[(11643)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/)

Starting Price

$24.90per month

Free trial: Available

Free version: Available

Pros:

-   Ease of Use
-   Remote Access

Cons:

-   Pricing
-   Security and Access Control

Who uses TeamViewer ONE

Based on 11643 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (28%), Professional Services (10%) and Retail, Consumer Goods & Services (8%)
-   Top use cases: Remote Support (19%), Remote Desktop (18%) and Collaboration (5%)

84% of users recommend this product

[](https://www.softwareadvice.com/voip/microsoft-teams-profile/)

Microsoft Teams

4.5

[(11169)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)

[](https://www.softwareadvice.com/voip/teamviewer-profile/)

TeamViewer ONE

4.6

[(11643)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/)

+

Add product

Add product

## Microsoft Teams vs TeamViewer ONE: At a glance

* * *

Product ratings at a glance
|  | Microsoft Teams | TeamViewer ONE |
| --- | --- | --- |
| Overall rating | 4.5<br>11,169 reviews | 4.6<br>11,643 reviews |
| Ease of use | 4.4 | 4.6 |
| Value for money | 4.4 | 4.4 |
| Functionality | 4.4 | 4.6 |
| Customer support | 4.2 | 4.3 |
| Ease of deployment | 4.5 | 4.6 |

Best in comparison

## User interface

* * *

## Key features

Features selected based on 22,812 reviews from VoIP

* * *

Access Controls/Permissions

N/A

Agenda Management

4.8

Chat/Messaging

N/A

Collaboration Tools

N/A

File Sharing

4.4

Host Controls

4.3

-   Audio Calls: 4.8
-   Agenda Management: 4.8
-   Online Voice Transmission: 4.7
-   Video Chat: 4.7
-   Chat/Messaging: 4.7
-   Real-Time Chat: 4.7
-   Real-Time Updates: 4.7
-   Group Messaging: 4.6
-   Multi-User Collaboration: 4.6
-   Calendar Sync: 4.6
-   Real Time Screen Sharing: 4.6
-   Activity Dashboard: 4.6
-   Live Chat: 4.6
-   Screen Recording: 4.6
-   Video Conferencing: 4.6
-   Two Way Audio & Video: 4.6
-   On-Demand Webcasting: 4.5
-   Real-Time Notifications: 4.5
-   Screen Sharing: 4.5
-   Communication Management: 4.5
-   Reminders: 4.5
-   Conferencing: 4.5
-   Meeting Management: 4.5
-   Private Chat: 4.5
-   Desktop/Browser Sharing: 4.5
-   Two-Way Audio & Video: 4.5
-   @mentions: 4.5
-   Presentation Tools: 4.5
-   User Management: 4.5
-   Scheduling: 4.5
-   Collaboration Tools: 4.5
-   Calendar Management: 4.5
-   Event Scheduling: 4.5
-   Assignment Management: 4.4
-   File Transfer: 4.4
-   Presentation Streaming: 4.4
-   Mobile Access: 4.4
-   Presenter Control Management: 4.4
-   Multi-Participant Screen Sharing: 4.4
-   Screen Capture: 4.4
-   Screen Mirroring: 4.4
-   SSL Security: 4.4
-   Recording: 4.4
-   API: 4.4
-   Backup and Recovery: 4.4
-   Mobile Screen Sharing: 4.4
-   Interaction Tracking: 4.4
-   Data Import/Export: 4.4
-   Workflow Management: 4.4
-   Commenting/Notes: 4.4
-   Breakout Rooms: 4.4
-   Targeted/Locked Screen Sharing: 4.4
-   Audio Capture: 4.4
-   File Sharing: 4.4
-   Call Recording: 4.3
-   Call Routing: 4.3
-   Alerts/Notifications: 4.3
-   Remote Access/Control: 4.3
-   Video Layouts/Views: 4.3
-   Discussions/Forums: 4.3
-   Host Controls: 4.3
-   Access Controls/Permissions: 4.3
-   Whiteboard: 4.3
-   Reporting & Statistics: 4.3
-   User Profiles: 4.2
-   Email Management: 4.2
-   Meeting Notes: 4.2
-   Contact Management: 4.2
-   Activity Tracking: 4.2
-   Task Management: 4.2
-   Document Storage: 4.2
-   Event Management: 4.2
-   Project Management: 4.2
-   Polls/Voting: 4.2
-   Third-Party Integrations: 4.2
-   Data Security: 4.2
-   Brainstorming: 4.2
-   Document Management: 4.2
-   Virtual Backgrounds: 4.2
-   Role-Based Permissions: 4.1
-   Search/Filter: 4.1
-   Auto Framing: 4.1
-   Surveys & Feedback: 4.0
-   Call Transfer: 4.0
-   File Management: 4.0
-   Annotations: 4.0
-   Automatic Transcription: 4.0

Access Controls/Permissions

4.5

Agenda Management

N/A

Chat/Messaging

4.3

Collaboration Tools

4.4

File Sharing

4.4

Host Controls

N/A

-   Remote Access/Control: 4.7
-   Remote Support: 4.7
-   Screen Sharing: 4.6
-   Real-Time Monitoring: 4.6
-   SSL Security: 4.5
-   Access Controls/Permissions: 4.5
-   Meeting Management: 4.5
-   Real-Time Updates: 4.5
-   Scheduling: 4.5
-   CRM: 4.5
-   API: 4.5
-   Two-Factor Authentication: 4.5
-   Communication Management: 4.5
-   Remote Monitoring & Management: 4.4
-   Monitoring: 4.4
-   Live Chat: 4.4
-   File Sharing: 4.4
-   File Transfer: 4.4
-   Video Conferencing: 4.4
-   Collaboration Tools: 4.4
-   Mobile Access: 4.4
-   User Management: 4.4
-   Troubleshooting: 4.4
-   Real-Time Chat: 4.4
-   Screen Recording: 4.3
-   Multiple Monitor Access: 4.3
-   Document Management: 4.3
-   Contact Management: 4.3
-   Incident Management: 4.3
-   Session Transfer: 4.3
-   Chat/Messaging: 4.3
-   IT Asset Management: 4.3
-   Session Recording: 4.3
-   Diagnostics Tools: 4.2
-   Alerts/Escalation: 4.1
-   Surveys & Feedback: 4.1
-   Third-Party Integrations: 4.1
-   IT Asset Tracking: 4.1
-   Audio Calls: 4.1
-   Alerts/Notifications: 4.0
-   Compliance Management: 4.0
-   Real-Time Notifications: 4.0
-   Reporting & Statistics: 3.9
-   Ticket Management: 3.6

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

SmartsheetIntegration rated 4.6 from 26 reviews

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TrelloIntegration rated 4.3 from 28 reviews

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Microsoft PlannerIntegration rated 4.3 from 73 reviews

](https://www.softwareadvice.com/project-management/microsoft-planner-profile/)

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## Reviews

* * *

Positive review:

FR

France Jhannen R.

Front Desk Representative

Medical Practice, 201-500 employees

"I also appreciate that it works just as well on mobile as it does on desktop, so staying connected on the go is simple. While customization is more functional than flashy, the ability to add apps, bots, and connectors like Trello or GitHub makes it adaptable to different team needs. Plus, the integration with Planner and Project adds a layer of project management without needing separate tools."

Jul 1, 2026

Negative review:

Cyrene Joy S.

Property Administrator

Commercial Real Estate, 11-50 employees

"For cons of microsoft teams in terms of money we have higher cost of best features, customer suppor may not always have provide quick solutions ons some concerns, For new users we have difficulty in learning curve on the app, Alot of notifications pops up on the app the app that affects the communication."

Jul 18, 2026

Positive review:

JD

Josh D.

IT Support Engineer

Information Technology and Services, 11-50 employees

"It handles team communication well with chat, channels and video calls, and is strong for collaboration thanks to its integration with SharePoint and OneDrive for easy file access and real-time editing."

Jul 1, 2026

Negative review:

TD

Tom D.

Network Administrator

Computer Software, 11-50 employees

"It can be resource intensive on video calls and occasionally our headsets will not work when we answer calls and have to be unplugged and plugged back in to work again."

Jun 30, 2026

Positive review:

Yugma S.

Assay development and integration technician

Biotechnology, 201-500 employees

"Features like video conferencing, file sharing, and integration with other tools make it a reliable platform for daily operations. While there are some usability and performance challenges, the benefits outweigh the limitations, making it an effective tool for team coordination."

May 4, 2026

Negative review:

Marc R.

Digital Media Specialist

Education Management, 1001-5000 employees

"Chat sprawl: Conversations could become fragmented across channels, private chats, and meetings, making it harder to track decisions over time."

Apr 24, 2026

[Read all reviews](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)

Positive review:

Ontiretse M.

Managing Director

Design, Self-Employed

"overall TeamViewer is a very strong remote support and device management platform with reliable IT support and effective for managing devices remotely."

May 7, 2026

Negative review:

RW

Rich W.

Executive Director of IT

Computer Hardware, 2-10 employees

"There's also a learning curve for new users, occasional connectivity issues tied to internet quality, and some frustration with version compatibility and false commercial use detection flagging the free version."

Aug 14, 2026

Positive review:

CT

Cameron T.

IT Service Desk Analyst

Financial Services, 201-500 employees

"TeamViewer is the only remote control system I know that allows you to switch screens seamlessly, sent the control + alt + delete function if you are trying to unlock a device remotely, and allow you to disable remote input from the end user if you need to do a hard fix on something."

Feb 25, 2026

Negative review:

BA

Blake A.

It Technician

Retail, 201-500 employees

"On top of that, we ran into connection reliability issues more often than expected, and their response when flagging commercial use detection on legitimate installs was frustrating to deal with."

Jun 9, 2026

Positive review:

SK

SERGUEI K.

IT Manager

Food & Beverages, 201-500 employees

"This allows me to log in to ANY computer with full client and work as from your own computer, all resources available, familiar workspace."

Nov 25, 2025

Negative review:

AS

Ashutosh S.

IT Manager

Hospital & Health Care, 501-1000 employees

"Occasionally the remote session freezes or lags, especially during large file transfers or when switching displays, and sometimes the connection drops unexpectedly, requiring a full reconnect to continue working smoothly."

Dec 5, 2025

[Read all reviews](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/)

## Customer support

* * *

Microsoft Teams

Email/Help Desk: Available

FAQs/Forum: Available

Knowledge Base: Available

Phone Support: Not available

24/7: Available

Chat: Available

TeamViewer ONE

Email/Help Desk: Available

FAQs/Forum: Available

Knowledge Base: Available

Phone Support: Available

24/7: Not available

Chat: Available

## Training options

* * *

Microsoft Teams

In Person: Not available

Live Online: Available

Webinars: Not available

Documentation: Available

Videos: Not available

TeamViewer ONE

In Person: Available

Live Online: Available

Webinars: Available

Documentation: Available

Videos: Available

## Send this comparison chart to my inbox

## Popular Comparisons

* * *

[Zoom Workplace vs Microsoft Teams](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/397766-microsoft-teams/)[Zoho Assist vs TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/vs/zoho-assist/)

Microsoft Teams vs TeamViewer ONE - 2026 Comparison - Software Advice