--- title: "Microsoft Teams vs Zoom Phone - 2026 Comparison - Software Advice" description: "Microsoft Teams vs Zoom Phone - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization." source_url: "https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/zoom-phone/" page_type: "comparison" language: "en" --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / Microsoft Teams vs Zoom Phone Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated September 30, 2026 # Microsoft Teams vs. Zoom Phone: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated September 30, 2026 # Microsoft Teams vs. Zoom Phone: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/voip/microsoft-teams-profile/) [Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/) 4.5 [(11162)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Starting Price $4.00per month Free trial Free version Pros: - Communication - Meetings Cons: - Security and Access Control - Video Conferencing Who uses Microsoft Teams Based on 11162 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (21%), Professional Services (10%) and Education & Learning (10%) - Top use case: Meeting (38%) 77% of users recommend this product [](https://www.softwareadvice.com/voip/zoom-phone-profile/) [Zoom Phone](https://www.softwareadvice.com/voip/zoom-phone-profile/) 4.5 [(246)](https://www.softwareadvice.com/voip/zoom-phone-profile/reviews/) Starting Price $10.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Zoom Phone Based on 246 reviews - Popular among: Small businesses - Most common industries: Education & Learning (16%), IT & Software Development (14%) and Professional Services (12%) - Top use case: Online Meeting (48%) 80% of users recommend this product [](https://www.softwareadvice.com/voip/microsoft-teams-profile/) Microsoft Teams 4.5 [(11162)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) [](https://www.softwareadvice.com/voip/zoom-phone-profile/) Zoom Phone 4.5 [(246)](https://www.softwareadvice.com/voip/zoom-phone-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 11,162 reviews Ease of use 4.4 Value for money 4.4 Customer support 4.2 Functionality 4.4 4.5 Based on 246 reviews Ease of use 4.6 Value for money 4.5 Customer support 4.2 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 11,408 reviews from VoIP * * * Agenda Management 4.8 Automated Attendant N/A Call Logging N/A Call Monitoring N/A Call Recording N/A Call Routing N/A Agenda Management N/A Automated Attendant 4.3 Call Logging 4.3 Call Monitoring 4.1 Call Recording 4.3 Call Routing 4.2 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ SmartsheetIntegration rated 4.6 from 26 reviews ](https://www.softwareadvice.com/project-management/smartsheet-profile/)[ TrelloIntegration rated 4.3 from 28 reviews ](https://www.softwareadvice.com/project-management/trello-profile/)[ Microsoft PlannerIntegration rated 4.3 from 73 reviews ](https://www.softwareadvice.com/project-management/microsoft-planner-profile/) ## Reviews * * * FR France Jhannen R.Front Desk RepresentativeMedical Practice, 201-500 employees "I also appreciate that it works just as well on mobile as it does on desktop, so staying connected on the go is simple. While customization is more functional than flashy, the ability to add apps, bots, and connectors like Trello or GitHub makes it adaptable to different team needs. Plus, the integration with Planner and Project adds a layer of project management without needing separate tools." Jul 1, 2026 Cyrene Joy S.Property AdministratorCommercial Real Estate, 11-50 employees "For cons of microsoft teams in terms of money we have higher cost of best features, customer suppor may not always have provide quick solutions ons some concerns, For new users we have difficulty in learning curve on the app, Alot of notifications pops up on the app the app that affects the communication." Jul 18, 2026 WJ Whitney J.HR AssistantBanking, 201-500 employees "Zoom Phone makes it very easy to check your voicemails by adding them to a queue in the Zoom Workplace app." Jan 5, 2026 Kristl K.Sr Customer Service RepInsurance, 1001-5000 employees "Zoom Phone is missing faxing capabilities." Feb 8, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Zoom Workplace vs Microsoft Teams](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/397766-microsoft-teams/)[Google Workspace vs Microsoft Teams](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/microsoft-teams/)[Zoom Workplace vs Zoom Phone](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/123022-zoom-phone/)[Google Meet vs Zoom Phone](https://www.softwareadvice.com/voip/google-meet-profile/vs/zoom-phone/)