Mikogo is a web conferencing solution that allows participants to join meetings within their web browsers (including browsers on mobile devices) without downloading plugins or using Flash.
Key features include the ability to grant presenter desktop-sharing privileges to participants, remote control over participants’ computers, a multi-user whiteboard for annotation and drawing and selective sharing of applications/windows.
Mikogo offers both personal and business accounts. Personal accounts are free, though they are limited to three participants per room and don’t include web conferencing features like whiteboards.
Both perpetual licenses and monthly subscription licenses are available with Mikogo. Basic licenses are for a single host with up to three participants per room, pro licenses are for a single host with up to 25 participants per room and enterprise licenses are for unlimited hosts with up to 25 participants per room and three simultaneous conferencing sessions.
Bob from StreamTech Engineering LLC
Employees number: 11-50 employees
Tried to migrate and canceled but auto-renew flagged us and charged our cards for the upcoming year. Because they are in Germany we had no recourse and company hides behind a 3rd party. We were out the $$.
Avoid these people
Mike from Mode Project
I thought that the interface was very easy to use and get going, and it was great that it worked with windows machines. We had a client that was in a different state, and we needed them to see our screen while working on a project.
The frame rate on the other person's end was not idea. It needed to be much faster to stream live video from video editing software. We found that Skype was capable of doing the job better
Dan from MT2 enterprises
I work with several traders and we share our screens with each other and we have the capability to click on an area of the screen and we all can see what everyone is clicking on. A huge plus!!
Florence from Sheehan Medical LLC
I have a startup and need to do live web demo to prospective customers. Our application runs on Linux but customers view the demo on Windows. Mikogo came to the rescue. The first demo went so well, and the cost is so minimal, that I upgraded to allow more viewers. The instructions for customers are so easy to follow that nontechnical people (I am in a medical education field) can join in my sessions without difficulty. My mikogo contact always answers questions very promptly.
The only reason I didn't give this a 5 for functionality is due to a slight lag when playing real time video. If you don't require live video for your presentation, then mikogo is fine.
Response: BeamYourScreen, BeamYourScreen GmbH
Date: November 2016
Thank you Florence!
Joseph from Demand Advantage
Employees number: 2-10 employees
We demo or software remotely as part of our sales effort. It reflects very poorly on our product if we cannot conduct a demo because our meeting software is down. I was an early user of Mikogo and liked the product. Lately we have been affected by a number of outages and cannot risk using the service any longer. We paid for a year they don't remind any portion of that as they say they have met their 98% uptime service level. I am not sure how they calc uptime, but if they do it to their advantage they would come up with 8760 hours in a year, which would allow for 175 hours down. We can't as a company justify paying for a service that can be down that much, and unfortunately has been down a lot when we needed it.
It can do both remote support and online meetings
In our experience unreliable, screen quality poor, and sometimes our users has difficulty installing the client.
Probably ok if you have a free account and can afford for the system to be down.
James from PetroBase, LLC
After using several Remote support services I have finally settled on what I believe as the BEST. Mikogo far exceeds it's competitors on customer support and does exceptionally well with its ease of use for the non-computer literate.
Dave from United American Insurance Co.
I really do not have any cons as far as Mikogo is concerned. I love all the features and ease of use.
The best part of Mikogo is that even a novice computer user can use Mikogo with ease. In my position as a Director for United American Insurance Co. I recommend Mikogo to the agents and I never get negative feedback, just positive response, even if they are not seasoned computer users. Thank you for all you do for us.
Kate from PR Savvy
This is a really effective product for virtual teams. Only one person needs to download the software and the others can then be given a code. It makes it very quick and easy to do in the middle of a meeting. We've used it a lot, it's a really useful tool for our geographically disparate team.
Roy from Serova Business Servoces
Avoid, there are enough other companies out their with more honourable billing systems.
Product is easy to use, simple to install. Can be a little sluggish. It is probably the most user friendly of all the remote desktop sharing software that I have come across.
As a company BYS is only interested in getting your money.
Their autorenewal policy is the worst I have come across, they charge your card and then invoice you afterwards. They do not send an email informing you that you are coming up for renewal.
You must provide 3 months notification before they will accept your cancellation. Verbal agreements from the team are worthless.
Gregory Employees number: 2-10 employees
Andrew from Mikogo
Employees number: 11-50 employees