Mikogo software


Mikogo is a web conferencing solution that allows participants to join meetings within their web browsers (including browsers on mobile devices) without downloading plugins or using Flash.

Key features include the ability to grant presenter desktop-sharing privileges to participants, remote control over participants’ computers, a multi-user whiteboard for annotation and drawing and selective sharing of applications/windows.

Mikogo offers both personal and business accounts. Personal accounts are free, though they are limited to three participants per room and don’t include web conferencing features like whiteboards.

Both perpetual licenses and monthly subscription licenses are available with Mikogo. Basic licenses are for a single host with up to three participants per room, pro licenses are for a single host with up to 25 participants per room and enterprise licenses are for unlimited hosts with up to 25 participants per room and three simultaneous conferencing sessions.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Web browser (OS agnostic) , Windows 2000 , Windows 8

13 Reviews of Mikogo

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  • Robert from UR1 Professionals

    Specialty: Healthcare

    Number of employees: 2-10 employees

    July 2018

    Very handy for small phone conferences

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    I use a free version of this product and think it's a wonderful tool

    Pros

    I love to use Mikogo for small conferences and meetings! It's easy to share my screen and pass controls to another presenter.

    Cons

    We have had some people have trouble with installing the software and had some issues with occasional lags.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Lee from Netoriginator.com

    Number of employees: 2-10 employees

    July 2018

    Not worth the money.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    no benefit that other services do a better job of providing

    Pros

    Very easy to setup application, and easy to use. It's also simple for people invited to join and share screen.

    Cons

    The Screen freeze, the screen freeze, the screen freeze, no audio support so you cannot record voice and video, The customer support is poor at best. They also forced another year's subscription on me - they require paypal auto renew, The vast majority of companies will allow you to cancel an auto renew if you let them know in a reasonable time. I notified then within 5 minutes of renewal notice they refused to allow me to cancel - now I have paid for full year for software I would rather throw away. not a reputable company.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Mike from Mode Project

    January 2018

    After trying the software, not for us

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I thought that the interface was very easy to use and get going, and it was great that it worked with windows machines. We had a client that was in a different state, and we needed them to see our screen while working on a project.

    Cons

    The frame rate on the other person's end was not idea. It needed to be much faster to stream live video from video editing software. We found that Skype was capable of doing the job better

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Bob from StreamTech Engineering LLC

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    January 2017

    OK, but questionable business practices

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Tried to migrate and canceled but auto-renew flagged us and charged our cards for the upcoming year. Because they are in Germany we had no recourse and company hides behind a 3rd party. We were out the $$.

    Pros

    worked OK

    Cons

    Business practices

  • Dan from MT2 enterprises

    December 2016

    Great Screen sharing software to collaborate. ONLY software that allows you to click on screen

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I work with several traders and we share our screens with each other and we have the capability to click on an area of the screen and we all can see what everyone is clicking on. A huge plus!!

    Review Source: Capterra
  • Florence from Sheehan Medical LLC

    November 2016

    Web demo made easy enough for a senior citizen to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have a startup and need to do live web demo to prospective customers. Our application runs on Linux but customers view the demo on Windows. Mikogo came to the rescue. The first demo went so well, and the cost is so minimal, that I upgraded to allow more viewers. The instructions for customers are so easy to follow that nontechnical people (I am in a medical education field) can join in my sessions without difficulty. My mikogo contact always answers questions very promptly. The only reason I didn't give this a 5 for functionality is due to a slight lag when playing real time video. If you don't require live video for your presentation, then mikogo is fine.

    Review Source: Capterra

    Response: BeamYourScreen, BeamYourScreen GmbH

    November 2016

    Thank you Florence!

  • Joseph from Demand Advantage

    Number of employees: 2-10 employees

    July 2016

    Mikogo has not been reliable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We demo or software remotely as part of our sales effort. It reflects very poorly on our product if we cannot conduct a demo because our meeting software is down. I was an early user of Mikogo and liked the product. Lately we have been affected by a number of outages and cannot risk using the service any longer. We paid for a year they don't remind any portion of that as they say they have met their 98% uptime service level. I am not sure how they calc uptime, but if they do it to their advantage they would come up with 8760 hours in a year, which would allow for 175 hours down. We can't as a company justify paying for a service that can be down that much, and unfortunately has been down a lot when we needed it.

    Pros

    It can do both remote support and online meetings

    Cons

    In our experience unreliable, screen quality poor, and sometimes our users has difficulty installing the client.

    Review Source: Capterra
  • James from PetroBase, LLC

    February 2016

    Mikogo, Best Solution

    Ease-of-use
    Quality
    Support

    After using several Remote support services I have finally settled on what I believe as the BEST. Mikogo far exceeds it's competitors on customer support and does exceptionally well with its ease of use for the non-computer literate. James S

    Review Source: Capterra
  • Dave from United American Insurance Co.

    September 2015

    Mikogo is a very easy to use and stable platform for screen sharing applications. I only use Mikogo

    Ease-of-use
    Quality
    Support

    I really do not have any cons as far as Mikogo is concerned. I love all the features and ease of use. The best part of Mikogo is that even a novice computer user can use Mikogo with ease. In my position as a Director for United American Insurance Co. I recommend Mikogo to the agents and I never get negative feedback, just positive response, even if they are not seasoned computer users. Thank you for all you do for us.

    Review Source: Capterra
  • Kate from PR Savvy

    March 2015

    Excellent for virtual teams

    Ease-of-use
    Quality
    Support

    This is a really effective product for virtual teams. Only one person needs to download the software and the others can then be given a code. It makes it very quick and easy to do in the middle of a meeting. We've used it a lot, it's a really useful tool for our geographically disparate team.

    Review Source: Capterra
  • Roy from Serova Business Servoces

    February 2010

    Great Software, Company attitude to customers not so great

    Ease-of-use
    Quality
    Support

    Avoid, there are enough other companies out their with more honourable billing systems.

    Pros

    Product is easy to use, simple to install. Can be a little sluggish. It is probably the most user friendly of all the remote desktop sharing software that I have come across.

    Cons

    As a company BYS is only interested in getting your money.
    Their autorenewal policy is the worst I have come across, they charge your card and then invoice you afterwards. They do not send an email informing you that you are coming up for renewal.

    You must provide 3 months notification before they will accept your cancellation. Verbal agreements from the team are worthless.

    Review Source: Capterra
  • Number of employees: 2-10 employees

    January 2017

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Review Source: GetApp
  • Andrew from Mikogo

    Number of employees: 11-50 employees

    September 2015

    Quality
    Support
    N/A
    Review Source: GetApp
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