Mikogo Software


 

Mikogo is a web conferencing solution that allows participants to join meetings within their web browsers (including browsers on mobile devices) without downloading plugins or using Flash.

Key features include the ability to grant presenter desktop-sharing privileges to participants, remote control over participants’ computers, a multi-user whiteboard for annotation and drawing and selective sharing of applications/windows.

Mikogo offers both personal and business accounts. Personal accounts are free, though they are limited to three participants per room and don’t include web conferencing features like whiteboards.

Both perpetual licenses and monthly subscription licenses are available with Mikogo. Basic licenses are for a single host with up to three participants per room, pro licenses are for a single host with up to 25 participants per room and enterprise licenses are for unlimited hosts with up to 25 participants per room and three simultaneous conferencing sessions.

 

Mikogo - Desktop sharing
 
  • Mikogo - Desktop sharing
    Desktop sharing
  • Mikogo - Participant list
    Participant list
  • Mikogo - Scheduler
    Scheduler
  • Mikogo - Settings
    Settings
  • Mikogo - Whiteboard
    Whiteboard
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

11 Reviews of Mikogo

 

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Software Advice Reviews (2)
More Reviews (9)

Showing 1-2 of 2

Bob from StreamTech Engineering LLC
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

OK, but questionable business practices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Tried to migrate and canceled but auto-renew flagged us and charged our cards for the upcoming year. Because they are in Germany we had no recourse and company hides behind a 3rd party. We were out the $$.

Pros

worked OK

Cons

Business practices

Advice to Others

Avoid these people

 
 

David from United American Insurance Co.
Specialty: Insurance

October 2015

October 2015

Mikogo comments

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The ease of use and stability of the product. I teach Mikogo to agents nationally and I never get negative feedback from them.
This product helps our agents become more sucessful and make more money. Even novice computer users are able to use this system.

Likes Least

No dislikes! We have never had one single complaint or operational situation with Mikogo. I enjoy everything about this platform.

Recommendations

Compare ease of use with any other screen sharing platform. Mikogo has all the features and is very simple.

 
 
 
Showing 1-9 of 9

Dan from MT2 enterprises

December 2016

December 2016

Great Screen sharing software to collaborate. ONLY software that allows you to click on screen

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I work with several traders and we share our screens with each other and we have the capability to click on an area of the screen and we all can see what everyone is clicking on. A huge plus!!

Review Source: Capterra
 

Florence from Sheehan Medical LLC

November 2016

November 2016

Web demo made easy enough for a senior citizen to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have a startup and need to do live web demo to prospective customers. Our application runs on Linux but customers view the demo on Windows. Mikogo came to the rescue. The first demo went so well, and the cost is so minimal, that I upgraded to allow more viewers. The instructions for customers are so easy to follow that nontechnical people (I am in a medical education field) can join in my sessions without difficulty. My mikogo contact always answers questions very promptly.
The only reason I didn't give this a 5 for functionality is due to a slight lag when playing real time video. If you don't require live video for your presentation, then mikogo is fine.

Review Source: Capterra

  Response: BeamYourScreen, BeamYourScreen GmbH

Date: November 2016

November 2016

 

Thank you Florence!

 

Joseph from Demand Advantage
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Mikogo has not been reliable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We demo or software remotely as part of our sales effort. It reflects very poorly on our product if we cannot conduct a demo because our meeting software is down. I was an early user of Mikogo and liked the product. Lately we have been affected by a number of outages and cannot risk using the service any longer. We paid for a year they don't remind any portion of that as they say they have met their 98% uptime service level. I am not sure how they calc uptime, but if they do it to their advantage they would come up with 8760 hours in a year, which would allow for 175 hours down. We can't as a company justify paying for a service that can be down that much, and unfortunately has been down a lot when we needed it.

Pros

It can do both remote support and online meetings

Cons

In our experience unreliable, screen quality poor, and sometimes our users has difficulty installing the client.

Advice to Others

Probably ok if you have a free account and can afford for the system to be down.

Review Source: Capterra
 

James from PetroBase, LLC

February 2016

February 2016

Mikogo, Best Solution

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

After using several Remote support services I have finally settled on what I believe as the BEST. Mikogo far exceeds it's competitors on customer support and does exceptionally well with its ease of use for the non-computer literate.

James S

Review Source: Capterra
 

Dave from United American Insurance Co.

September 2015

September 2015

Mikogo is a very easy to use and stable platform for screen sharing applications. I only use Mikogo

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I really do not have any cons as far as Mikogo is concerned. I love all the features and ease of use.
The best part of Mikogo is that even a novice computer user can use Mikogo with ease. In my position as a Director for United American Insurance Co. I recommend Mikogo to the agents and I never get negative feedback, just positive response, even if they are not seasoned computer users. Thank you for all you do for us.

Review Source: Capterra
 

Kate from PR Savvy

March 2015

March 2015

Excellent for virtual teams

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This is a really effective product for virtual teams. Only one person needs to download the software and the others can then be given a code. It makes it very quick and easy to do in the middle of a meeting. We've used it a lot, it's a really useful tool for our geographically disparate team.

Review Source: Capterra
 

Roy from Serova Business Servoces

February 2010

February 2010

Great Software, Company attitude to customers not so great

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Avoid, there are enough other companies out their with more honourable billing systems.

Pros

Product is easy to use, simple to install. Can be a little sluggish. It is probably the most user friendly of all the remote desktop sharing software that I have come across.

Cons

As a company BYS is only interested in getting your money.
Their autorenewal policy is the worst I have come across, they charge your card and then invoice you afterwards. They do not send an email informing you that you are coming up for renewal.

You must provide 3 months notification before they will accept your cancellation. Verbal agreements from the team are worthless.

Review Source: Capterra
 

Gregory Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Source: GetApp
 

Andrew from Mikogo
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2015

September 2015

Product Quality
Quality
Source: GetApp