Mikogo is a web conferencing solution that allows participants to join meetings within their web browsers (including browsers on mobile devices) without downloading plugins or using Flash.

Key features include the ability to grant presenter desktop-sharing privileges to participants, remote control over participants’ computers, a multi-user whiteboard for annotation and drawing and selective sharing of applications/windows.

Mikogo offers both personal and business accounts. Personal accounts are free, though they are limited to three participants per room and don’t include web conferencing features like whiteboards.

Both perpetual licenses and monthly subscription licenses are available with Mikogo. Basic licenses are for a single host with up to three participants per room, pro licenses are for a single host with up to 25 participants per room and enterprise licenses are for unlimited hosts with up to 25 participants per room and three simultaneous conferencing sessions.



14 Reviews of Mikogo

Overall rating

3.5 / 5 stars

Showing 1 - 14 of 14 reviews

November 2018

Jeffery from High Road Accounting

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

November 2018

Works Great

I have used Mikogo for client support (screen sharing and training) and found it totally satisfactory to all my needs.

Pros

Mikogo works like I expected. I needed some online screen share software that was not only easy to use bit was easy for my clients.

Cons

I didn't find any problems. The software worked as I expected.

July 2018

Robert from UR1 Professionals

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

July 2018

Very handy for small phone conferences

I use a free version of this product and think it's a wonderful tool

Pros

I love to use Mikogo for small conferences and meetings! It's easy to share my screen and pass controls to another presenter.

Cons

We have had some people have trouble with installing the software and had some issues with occasional lags.

July 2018

Lee from Netoriginator.com

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

3 of 5

July 2018

Not worth the money.

no benefit that other services do a better job of providing

Pros

Very easy to setup application, and easy to use. It's also simple for people invited to join and share screen.

Cons

The Screen freeze, the screen freeze, the screen freeze, no audio support so you cannot record voice and video, The customer support is poor at best. They also forced another year's subscription on me - they require paypal auto renew, The vast majority of companies will allow you to cancel an auto renew if you let them know in a reasonable time. I notified then within 5 minutes of renewal notice they refused to allow me to cancel - now I have paid for full year for software I would rather throw away. not a reputable company.

January 2018

Mike from Mode Project

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

January 2018

After trying the software, not for us

Pros

I thought that the interface was very easy to use and get going, and it was great that it worked with windows machines. We had a client that was in a different state, and we needed them to see our screen while working on a project.

Cons

The frame rate on the other person's end was not idea. It needed to be much faster to stream live video from video editing software. We found that Skype was capable of doing the job better

January 2017

Bob from StreamTech Engineering LLC

Company Size: 11-50 employees


Ease-of-use

3 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

2 of 5

January 2017

OK, but questionable business practices

Tried to migrate and canceled but auto-renew flagged us and charged our cards for the upcoming year. Because they are in Germany we had no recourse and company hides behind a 3rd party. We were out the $$.

Pros

worked OK

Cons

Business practices

December 2016

Dan from MT2 enterprises

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2016

Great Screen sharing software to collaborate. ONLY software that allows you to click on screen

I work with several traders and we share our screens with each other and we have the capability to click on an area of the screen and we all can see what everyone is clicking on. A huge plus!!

November 2016

Florence from Sheehan Medical LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2016

Web demo made easy enough for a senior citizen to use

I have a startup and need to do live web demo to prospective customers. Our application runs on Linux but customers view the demo on Windows. Mikogo came to the rescue. The first demo went so well, and the cost is so minimal, that I upgraded to allow more viewers. The instructions for customers are so easy to follow that nontechnical people (I am in a medical education field) can join in my sessions without difficulty. My mikogo contact always answers questions very promptly. The only reason I didn't give this a 5 for functionality is due to a slight lag when playing real time video. If you don't require live video for your presentation, then mikogo is fine.

Response from BeamYourScreen of BeamYourScreen GmbH

Replied November 2016

Thank you Florence!

July 2016

Joseph from Demand Advantage

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

1 of 5

Customer support

2 of 5

Functionality

3 of 5

July 2016

Mikogo has not been reliable

We demo or software remotely as part of our sales effort. It reflects very poorly on our product if we cannot conduct a demo because our meeting software is down. I was an early user of Mikogo and liked the product. Lately we have been affected by a number of outages and cannot risk using the service any longer. We paid for a year they don't remind any portion of that as they say they have met their 98% uptime service level. I am not sure how they calc uptime, but if they do it to their advantage they would come up with 8760 hours in a year, which would allow for 175 hours down. We can't as a company justify paying for a service that can be down that much, and unfortunately has been down a lot when we needed it.

Pros

It can do both remote support and online meetings

Cons

In our experience unreliable, screen quality poor, and sometimes our users has difficulty installing the client.

February 2016

James from PetroBase, LLC

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

February 2016

Mikogo, Best Solution

After using several Remote support services I have finally settled on what I believe as the BEST. Mikogo far exceeds it's competitors on customer support and does exceptionally well with its ease of use for the non-computer literate. James S

September 2015

Dave from United American Insurance Co.

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

4 of 5

September 2015

Mikogo is a very easy to use and stable platform for screen sharing applications. I only use Mikogo

I really do not have any cons as far as Mikogo is concerned. I love all the features and ease of use. The best part of Mikogo is that even a novice computer user can use Mikogo with ease. In my position as a Director for United American Insurance Co. I recommend Mikogo to the agents and I never get negative feedback, just positive response, even if they are not seasoned computer users. Thank you for all you do for us.

March 2015

Kate from PR Savvy

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

4 of 5

March 2015

Excellent for virtual teams

This is a really effective product for virtual teams. Only one person needs to download the software and the others can then be given a code. It makes it very quick and easy to do in the middle of a meeting. We've used it a lot, it's a really useful tool for our geographically disparate team.

February 2010

Roy from Serova Business Servoces

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

1 of 5

February 2010

Great Software, Company attitude to customers not so great

Avoid, there are enough other companies out their with more honourable billing systems.

Pros

Product is easy to use, simple to install. Can be a little sluggish. It is probably the most user friendly of all the remote desktop sharing software that I have come across.

Cons

As a company BYS is only interested in getting your money.
Their autorenewal policy is the worst I have come across, they charge your card and then invoice you afterwards. They do not send an email informing you that you are coming up for renewal.

You must provide 3 months notification before they will accept your cancellation. Verbal agreements from the team are worthless.

January 2017

Anonymous

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

2 of 5

Value for money

1 of 5

Functionality

2 of 5

January 2017

September 2015

Andrew from Mikogo

Company Size: 11-50 employees

Review Source: GetApp


September 2015