--- title: "Missive Software Reviews, Demo & Pricing - 2026" description: "Review of Missive Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/voip/missive-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Collaboration Software](https://www.softwareadvice.com/collaboration/) / Missive Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/missive-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/missive-profile/alternatives/) # Missive Review From $14-$36/month Free trial 3 plans Wondering if Missive is right for your organization? Our Collaboration Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Missive 4.9 [(184)](https://www.softwareadvice.com/voip/missive-profile/reviews/) FrontRunner 2026 Pricing Starting at $14.00 per user per month ### About Missive Missive is a collaborative email client for teams that share responsibility for the same inboxes: support@, sales@, tenants@, and the client-facing addresses more than one person has to answer. It fits teams of roughly 5 to 60 people, and shows up most often in property management, maintenance and field services, accounting and tax practices, law firms, logistics, e-commerce, and construction. The problem it solves sounds the same everywhere. One inbox, several people, and no way to tell who has what. Teams cope by reading every message to work out which ones are theirs. One operations lead described colour-coding every email in the shared inbox by teammate, yellow for one person, red for another, until it stopped being maintainable. It works until volume rises, and then things get missed. Usually the team doesn't catch it first. The client does, by writing again to ask why nobody has replied. Missive fixes that by making ownership visible. Assign a conversation and everyone can see who has it. Comment inside the thread to ask a teammate something without forwarding the email or moving the discussion to Slack, which is the feature distributed teams tend to name first. Draft a re... ply together in real time. Build rules that route messages to the right person automatically, usually by client domain. Your email stays in Gmail, Outlook, or any IMAP provider, so nobody migrates mailboxes or shares a password. There's also a built-in AI assistant that searches your inbox, checks your calendar, looks up contacts, and drafts replies in your voice, plus connections to Notion, Linear, Attio, HubSpot, and Stripe for pulling client context into the thread. Beyond email, Missive handles SMS, WhatsApp, Instagram, Messenger, and live chat. Worth knowing before you shortlist. Missive is a shared inbox, not a ticketing system. No ticket numbers, no SLA timers, no escalation tiers, no customer knowledge base. Teams who have tried running client email out of a help desk usually describe the same mismatch, and the honest answer from those vendors is that they are a ticketing platform, not an email platform. Missive is the other choice. Reporting is deliberately light: you get reply times and volume, not deep analytics. Missive is SOC 2 Type II and GDPR compliant. Support comes by chat and email from the team that builds the product, with a full help center, live onboarding sessions, and a directory of certified partners. Used by 6,000+ businesses daily. Do you work for Missive? [Manage this product listing](https://www.g2.com/products/missive/claim_requests/new?auto=true) Wondering if Missive is right for your organization? Our Collaboration Software selection experts can help you in 15 minutes or less. ## Missive User Interface ## Popular Missive Alternatives Main Product Missive 4.9 [(184)](https://www.softwareadvice.com/voip/missive-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.66Value for money - 4.74Customer support - 4.70Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17752)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Microsoft 365](https://www.softwareadvice.com/productivity/microsoft-365-profile/) 4.6 [(14175)](https://www.softwareadvice.com/productivity/microsoft-365-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.33Value for money - 4.26Customer support - 4.61Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Zoho Mail](https://www.softwareadvice.com/marketing/zoho-mail-profile/) 4.5 [(1068)](https://www.softwareadvice.com/marketing/zoho-mail-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.64Value for money - 4.36Customer support - 4.45Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [Front](https://www.softwareadvice.com/crm/front-profile/) 4.5 [(293)](https://www.softwareadvice.com/crm/front-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.13Value for money - 4.39Customer support - 4.40Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Brevo](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3525)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.49Value for money - 4.52Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price ## Missive Pricing and Plans Starting price: $14.00 per month Free Trial Free Version Starter $14.00 per user, per month Plan includes: - 10 Personal Accounts Per User - 5 Shared Accounts- Email - Missive Live Chat - SMS or Facebook - Whatsapp Productive $24.00 per user, per month Plan includes: - 10 Personal Accounts Per User - 5 Shared Accounts- Email - API Access - Missive Live Chat - Rules - SMS or Facebook - Unlimited - Whatsapp - Integrations Business $36.00 per user, per month Plan includes: - IP restriction - SAML SSO - Advanced analytics & reporting - Personalized team onboarding Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Missive Features - Popular features found in Collaboration Access Controls/Permissions Alerts/Notifications Calendar Management Collaboration Tools Discussions/Forums Document Management @mentions Screen Sharing Secure Data Storage Task Management Video Conferencing - More features of Missive Activity Dashboard Activity/News Feed Activity Tracking Alerts/Escalation API Autoresponders Brainstorming Business Process Automation Calendar/Reminder System Calendar Sync Canned Responses Chat/Messaging Commenting/Notes Communication Management Contact Database Contact Management CRM Customer Database Customer Engagement Customer History Customer Service Analytics Customizable Fields Customizable Templates Document Storage Drag & Drop Email Management Email Templates Employee Database Employee Photos Event Calendar File Sharing File Transfer Inbox Management Interaction Tracking Internal Chat Integration Issue Tracking Knowledge Base Management Lead Management Live Chat Macros/Templated Responses Meeting Management Mobile Access Multi-Channel Communication Multiple User Accounts Multi-User Collaboration Onboarding On-Demand Communications Productivity Tools Project Management Real-Time Analytics Real-Time Chat Real-time Consumer-facing Chat Real Time Editing Real-Time Notifications Real-Time Updates Reminders Remote Access/Control Reporting/Analytics Reporting & Statistics Response Management Routing Rules-Based Workflow Search/Filter Service Level Agreement (SLA) Management Shared Inboxes Signature Management Single Sign On Social Media Integration SSL Security Support Ticket Management Tagging Team Collaboration Template Management Third-Party Integrations Ticket Management To-Do List Transcripts/Chat History Usage Tracking/Analytics Workflow Configuration Workflow Management ## Missive Integrations ChatGPT Integration rated 4.7 from 12 reviews ClickUp Integration rated 4.4 from 11 reviews HubSpot CRM Integration rated undefined from -1 review Pipedrive Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Todoist Integration rated undefined from -1 review See all 20 integrations ## Missive User Reviews ## Missive customer ratings - Overall rating: 4.9/5 - Total reviews: 184 ### Rating distribution - 5 stars: 167 reviews (91%) - 4 stars: 15 reviews (8%) - 3 stars: 2 reviews (1%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.7/5 - Customer support: 4.7/5 - Functionality: 4.7/5 --- ### Streamlined our chaotic inbox situation - Overall rating: 5/5 - Reviewer: PRABHA B. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Honestly don't know how we managed before Missive. Our old system was just a nightmare of forwarded emails and CC chains. Now everything's centralized and everyone knows what's happening. The transparency alone has probably saved us hours each week. Setup was straightforward and support was helpful when we had questions. I am very happy with this choice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to have multiple inboxes (support, billing, general inquiries) all in one place is exactly what we needed. The @mentions in internal comments make it super easy to loop in the right person without forwarding emails back and forth. #### Cons I'd love it if there were more pre-built templates for common responses - you can create your own, but having some starter ones would've helped initially. --- ### transformed how we handle client billing inquiries - Overall rating: 5/5 - Reviewer: Jai Prakash R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered We implemented Missive about seven months ago and it's made our billing operations noticeably smoother. Before, client billing emails were scattered across individual inboxes and we'd sometimes send contradictory information about the same invoice. Now everyone sees the same information and our responses are consistent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The comment feature lets me ask our senior accountant questions privately before responding to clients, which has saved me from giving incorrect information more than once. Templates for common billing scenarios (payment confirmations, late fee explanations, payment plan #### Cons The attachment preview sometimes struggles with certain PDF formats, so I occasionally need to download files to view them properly. --- ### Missive Review - Overall rating: 3/5 - Reviewer: Laura B. - Verified reviewer: Yes - Industry: Real Estate - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A great resource when working with many different types of email platforms and communication platforms. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros My favourite part of missive was that we were able to integrate other programs and platforms into our Missive. Giving us more abilities than if we were just using one program. #### Cons Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two. --- ### Collections finally under control - Overall rating: 5/5 - Reviewer: Parul M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Been using Missive for our receivables work for almost a year now. It's really improved our collection results - we're getting paid faster because nothing slips through the cracks anymore. The teamwork features mean newer people can easily hand off tough collection calls to experienced staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like seeing the full payment conversation history with each client - helps me understand how they pay and talk to them the right way. The tagging system we created (30 days late, 60 days late, payment plan, dispute) makes it easy to see which accounts need urgent attention. #### Cons The phone version is decent but missing some computer features that would help when checking accounts while I'm out and about. --- ### Collections work stays organized and effective - Overall rating: 5/5 - Reviewer: Anil G. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Been using Missive for our receivables work for almost a year now. It's really improved our collection results - we're getting paid faster because nothing gets forgotten anymore. The teamwork features mean newer team members can easily pass tough collection conversations to experienced staff. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really appreciate being able to see the complete payment discussion history with each client - helps me understand their payment patterns and approach conversations appropriately. The tagging system we set up (30 days overdue, 60 days, payment plan, dispute) makes it easy to prioritize which accounts need immediate attention. #### Cons The mobile version is good but missing some desktop features that would be useful when checking account status away from my computer. --- ### Billing workflow is tight and organized now - Overall rating: 5/5 - Reviewer: Sushil Kumar P. - Verified reviewer: Yes - Industry: Investment Management - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered About seven months since we brought Missive in and our billing process runs noticeably better. The old setup had everyone working from separate inboxes which meant clients occasionally got conflicting answers about the same invoice from different people. That's not a problem anymore - the whole team sees the same information and we speak with one voice. Wish we'd made the change sooner honestly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Being able to close out conversations once an invoice is settled keeps everything tidy and stops resolved stuff from cluttering up the workspace. The automation handles all the sorting that we used to do manually. And the templates we put together for our most repeated situations - confirming payments, explaining late fees, laying out payment plan terms - have genuinely cut the time I spend on routine emails way down. #### Cons Filtering options could be more detailed - being able to sort by invoice amount or payment due date would make tracking things down a lot quicker. --- ### Really helpful for finance team emails - Overall rating: 5/5 - Reviewer: NIKHIL K. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Our payment accuracy has gotten better because team members can see the complete email history before processing payments. Vendors and clients are happier because we respond faster with better information. The system handles growth well - we've added two people to the team since starting and it didn't cause any problems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the record-keeping - being able to see exactly who said what to vendors or clients is really important for following rules and solving disputes. The automatic sorting sends vendor invoices and client payment questions to the right team members without us doing it manually. #### Cons The reports could show better information about how work is split between payables and receivables. Sometimes the screen feels messy when switching between different inbox types all day. --- ### Great for coordinating marketing partnerships - Overall rating: 5/5 - Reviewer: insaram s. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered About a year in now and it's completely changed how our marketing team deals with outside communications. The collaboration stuff ensures everything we send out matches our brand voice and is actually well crafted. Plays nice with the rest of our tech stack too. Getting everything configured the way we wanted took a bit of work upfront, but everyone got comfortable with it pretty fast #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The real-time co-writing is probably the standout feature. When we're working on partner outreach or anything that needs careful wording, being able to build emails together makes a huge difference. Having the complete thread history visible also stops us from accidentally replying twice or missing something important. #### Cons Analytics are pretty bare-bones. Would really like deeper data on how fast we're responding and how the team's performing overall --- ### Tax season stress reliever for our team - Overall rating: 5/5 - Reviewer: Sneha K. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Rolled this out last filing season and it legitimately took some pressure off during our most intense period. Before, client stuff was all over the place and we'd occasionally do the same work twice or give clients conflicting guidance. That doesn't happen anymore - everyone's looking at the same conversations and we coordinate smoothly whether we're in the office or remote. Planning to stick with it going forward. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros When tax deadlines hit, we're buried in client questions, document chasing, and extension paperwork. Missive keeps our tax prep team in sync when everything's crazy. Being able to route clients to the right preparer based on what they need - corporate versus personal, straightforward versus complicated - makes our whole operation flow better. #### Cons Finding specific tax forms across different client threads could be more powerful - search works but takes longer than I'd like --- ### Sales collaboration has never been this smooth - Overall rating: 5/5 - Reviewer: Garima J. - Verified reviewer: Yes - Industry: Construction - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Almost a year in now and this thing is woven into how our sales team operates daily. Knowing exactly who owns which deal matters a lot when teammates are on the road or taking time off. Bringing new salespeople up to speed has gotten considerably easier - they can actually watch how our experienced reps write to clients and pick up good habits naturally. Any sales team that needs to work together on customer emails should seriously look at this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Honestly the standout for our team is putting together client emails as a group effort. Everyone chips in on responses, leaves notes in the comments, and we make sure the message is spot on before anything goes out. The automated sorting takes care of keeping our pipeline tidy so we're not wasting time filing things manually. #### Cons Search does the job but noticeably drags when you need to hunt through older conversations going back several months. --- Showing 1 - 10 of 184 Reviews [See All Reviews](https://www.softwareadvice.com/voip/missive-profile/reviews/) ## Missive Popular Comparisons [Google Workspace vs Missive](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/missive/)[Microsoft 365 vs Missive](https://www.softwareadvice.com/productivity/microsoft-365-profile/vs/missive/)[Front vs Missive](https://www.softwareadvice.com/crm/front-profile/vs/missive/)[Zoho Desk vs Missive](https://www.softwareadvice.com/voip/missive-profile/vs/zoho-desk/)[Slack vs Missive](https://www.softwareadvice.com/voip/missive-profile/vs/slack/) [Compare All Alternatives](https://www.softwareadvice.com/voip/missive-profile/alternatives/) ## Other Top Recommended Collaboration Software [Smartsheet](https://www.softwareadvice.com/project-management/smartsheet-profile/) **4.5** (3569) Recently recommended **44** times [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) **4.4** (3044) Recently recommended **36** times [Quickbase](https://www.softwareadvice.com/crm/quick-base-profile/) **4.4** (334) Recently recommended **22** times [Kantata](https://www.softwareadvice.com/project-management/kantata-profile/) **4.2** (629) Recently recommended **19** times Stuck Between Options? 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