MiVoice Business Software


 

"Mitel MiVoice offers a range of unified communications (UC) platforms designed for both small business and large enterprise needs. MiVoice offers virtualization options and supports both cloud-based and on-premise deployment.

MiVoice includes features such as auto attendants, automatic call distribution, unified messaging, call reporting and employees can group up to eight devices under a single work number. MiVoice also offers hot desking which enables users to log into phones both within and outside of the corporate offices and then route calls to the device they’ve logged into.

MiVoice integrates with both the mobile and desktop versions of the Microsoft Lync client to enable voice capabilities for UC environments based on Lync. Additionally, MiVoice’s UC capabilities can be accessed from within Salesforce browser tabs."

 

MiVoice Business - Desktop
 
  • MiVoice Business - Desktop
    Desktop
  • MiVoice Business - Mobile client
    Mobile client
  • MiVoice Business
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

3 Reviews of MiVoice Business

 

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Software Advice Reviews (2)
More Reviews (1)

Showing 1-2 of 2

Blair from The Plaza Suites Santa Clara
Specialty: Hospitality
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

MiVoice Digital Phone (MITEL)

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

MITEL MiVoice digital phone is easy to use. As a front desk agent in a hotel, it is easy to log in and out of a phone as well as transferring calls.

Cons

Id like to add that the only con of this product is that you cannot log onto multiple devices at one time

Review Source
 
 

Scott from Creative Group Inc
Specialty: Hospitality

January 2016

January 2016

Mitel MiCollab / UCA

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is very user friendly. Making calls, chatting, conference calls, everything is very clear and easy to use. Very easy to train users on the software.

Likes Least

Initial configuration takes some planning and depending on all the features you are using takes a little while to setup.

Recommendations

Like the product a lot. We use it at our offices with about 140 employees. The chat feature is great. Making calls and conference calls using the MCA could not be any easier.

 
 
 
Showing 1-1 of 1

Kylie from Stratus Properties

May 2018

May 2018

The company I work for utilizes this system.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I appreciate that the system is reliable and offers the ability to access call records and voicemail online.

Cons

I think that it is slightly difficult to use - at first. It takes a while to learn about all of the functions of the system.

Review Source: Capterra