Nextiva vs Skype

RATING:

4.6

(821)

Nextiva has 821 reviews and a rating of 4.61 / 5 stars vs Skype which has 443 reviews and a rating of 4.24 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (821)
4.2 (443)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
April 15, 2024
March 28, 2024
Pros/Cons
  • Pros

  • We love the call recording function, ease of use, and friendly customer service reps.
  • Great Customer Service for set up of new phones. Account Managers are usually very attentive to your individual needs.
  • Cons

  • We didn't even let users know they could login--it's that bad. The cost of their service just cannot compete with the rest of the market.
  • After 2 weeks, they couldn't get it right. I wasted money re-ordering business cards and had to re-order after I went with another service that got it done in 10 minutes.
Read all user reviews
  • Pros

  • Almost everybody is familiar with the software, so it's easy to introduce in a company setting. It's a great platform for team communication (chats and video conferencing).
  • It is quite easy to search for people and also tremendously practical for making a call abroad.
  • Cons

  • The least I dislike about this app is that if you try to send other people request to make a lot of friends then they block your account which is so disgusting.
  • Not user friendly enough, application is often loaded with unnecessary features that makes it unprofessional and slow to use.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

N/A
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3 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos