--- title: "Nimbata Software Reviews, Demo & Pricing - 2026" description: "Review of Nimbata Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/voip/nimbata-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Call Tracking Software](https://www.softwareadvice.com/voip/call-tracking-comparison/) / Nimbata Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/voip/nimbata-profile/alternatives/) # Nimbata Review From $39-$149/month Free version Free trial 4 plans Wondering if Nimbata is right for your organization? Our Call Tracking Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Nimbata 4.8 [(28)](https://www.softwareadvice.com/voip/nimbata-profile/#reviews) Pricing Starting at $39.00 usage based per month ### About Nimbata Nimbata is a leading call tracking and analytics platform that helps agencies, multi-location businesses, and marketing teams bridge the gap between online clicks and offline phone calls. If your business relies on phone leads, Nimbata gives you the exact data you need to stop wasting ad spend and start scaling what actually works. Using Dynamic Number Insertion (DNI), Nimbata assigns unique tracking numbers to your website visitors. When the phone rings, you instantly know the channel, campaign, ad, and keyword that drove the lead. But we don't just track calls; our AI-powered Conversation Intelligence automatically records, transcribes, and scores every interaction so you can separate high-quality leads from the noise. Why marketers choose Nimbata: Fair, Transparent Pricing: We are the only platform that charges per answered call, rather than by the minute. Multi-Account Management: Manage multiple clients, brands, or business locations without switching workspaces Global Reach: Access local, toll-free, and vanity numbers in over 70 countries. Seamless Integrations: Push call data directly into Google Ads, Meta, GA4, HubSpot, Salesforce, and more. Connect the dots between... your marketing and your revenue with Nimbata. Wondering if Nimbata is right for your organization? Our Call Tracking Software selection experts can help you in 15 minutes or less. ## Nimbata User Interface ## Popular Nimbata Alternatives Main Product Nimbata 4.8 [(28)](https://www.softwareadvice.com/voip/nimbata-profile/#reviews) Ratings Breakdown - 4.68Ease of use - 4.78Value for money - 4.75Customer support - 4.68Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(361)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.61Value for money - 4.65Customer support - 4.62Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) 4.7 [(159)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.50Value for money - 4.57Customer support - 4.60Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(919)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.52Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [FreJun](https://www.softwareadvice.com/voip/frejun-call-automation-platform-profile/) 4.7 [(88)](https://www.softwareadvice.com/voip/frejun-call-automation-platform-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.73Value for money - 4.78Customer support - 4.59Functionality Pricing Starting at $17.50 per month Get Price Alternative Product [Liine](https://www.softwareadvice.com/medical/liine-profile/) 4.9 [(162)](https://www.softwareadvice.com/medical/liine-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.95Customer support - 4.78Functionality Pricing Available upon request Get Price ## Nimbata Pricing and Plans Starting price: $39.00 per month Free Trial Free Version Free Pricing available upon request No plan information available Pro $39.00 usage based, per month No plan information available Marketing $89.00 usage based, per month No plan information available Agency $149.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Nimbata Features - Popular features found in Call Tracking Caller ID Call Monitoring Call Routing Call Transcription Computer Telephony Integration Conversion Tracking CRM IVR Keyword Tracking Voice Mail - More features of Nimbata Activity Dashboard Activity Tracking Alerts/Notifications API Archiving & Retention Automatic Call Distribution Call Disposition Call Recording Call Reporting Call Scoring Call Scripting Call Tagging Call Tracking Call Tracking Metrics Call Transfer Campaign Analytics Campaign Management Customizable Reports Data Import/Export File Transfer Lead Capture Lead Generation Lead Management Lead Qualification Monitoring Multi-Campaign On-Demand Recording Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Recording Reporting & Statistics ROI Tracking Scheduled Recording Third-Party Integrations ## Nimbata Integrations Google Analytics 360 Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Google Ads Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review See all 13 integrations ## Nimbata User Reviews ## Nimbata customer ratings - Overall rating: 4.8/5 - Total reviews: 28 ### Rating distribution - 5 stars: 24 reviews (86%) - 4 stars: 3 reviews (11%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (4%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.8/5 - Customer support: 4.8/5 - Functionality: 4.7/5 --- Have you used Nimbata and would like to share your experience with others? ### Great call tracking platform for agencies. - Overall rating: 5/5 - Reviewer: Antony N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Great product. Would definitely recommend as a budget friendly option. I like how everything is in one dashboard with recordings, AI summaries, and automatic conversion syncing. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The per-answered-call pricing model is a huge differentiator. very low per-minute fees means costs are completely predictable across all clients. The AI summaries and transcriptions save a ton of time, and the Google Ads integration pushes conversions back automatically so very easy to use #### Cons HIPAA compliance activation took longer than expected. Was told it would be ready by a certain date and it took an extra week, which delayed onboarding a few clients. --- ### Using Nimbata to improve client reporting - Outstanding support - Overall rating: 5/5 - Reviewer: Eamon C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Extremely positive, great support, quick set up. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support with Nimbata is fantastic, Demitrios got on several calls with out team and was there every step of the way, the dashboard is intuitive and I love the product. #### Cons Nothing, it does exactly what they say it will do (and more to be honest!) #### Reasons for switching to Nimbata It's just a better software than callrail, simple. --- ### The worst Experience in 10 years of marketing with an SaaS - Overall rating: 1/5 - Reviewer: Mark V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered their platform is more complicated than anything else, and their support? It's funny they have the [SENSITIVE CONTENT] answering support, which I believe it;s in this just for money, as he was rather full of himself in the chat, and "bla-bla-bla" about how great it was his product that he completely forgot about my issue. What a pitiful experience. Felt extremely cheap form the first time I approached this company. I'd happily go for Twilio, that offers free phone number rentals and has nothing to pay when it comes to sharing stats. NEVER AGAIN! UTTER WASTE OF TIME #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros NONE. As I'd needed to pay for everything aside from the £6 ripoff for two numbers sitting there and tracking less than 5 calls a month. An utter JOKE! #### Cons You need to pay for every little thing you may need in a call tracking, which is cheap, useless and had wasted my time in a great deal. Furthermore, #### Reasons for switching to Nimbata Everything. From platform functionalities, to price, customer service (inexistent) and how overall cheaply the company has their cores based on. --- ### Great Low-Cost Call Tracker - Overall rating: 5/5 - Reviewer: Tino U. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered We have had a great experience so far using Nimbata and it has now become a critical tool in our agency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros We really liked their payment model which is what initially attracted us to give it a try. We have used different trackers in the past and found our end-of-month Invoices were eating into our profits. Nimbata's per-call cost significantly reduced our call tracking expenses by 70% in comparison to previous trackers. #### Cons There is nothing much that we don't like. Like most products/software there are always minor improvements that could be addressed. The good thing about the Nimbata Team is that they have implemented a lot of the minor/major recommendations that we have given to them which has made our experience even better using the platform. #### Reasons for switching to Nimbata Nimbata's per-call cost significantly reduced our call-tracking expenses by 70% in comparison to previous trackers that we have used to manage multiple call-tracking campaigns. --- ### Nimbata Rocks! - Overall rating: 5/5 - Reviewer: Joanna V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered Nimbata has become a part of my sales packages as it helps me tp track the leads that I am generating from my SEO Marketing campaigns for my clients and partners in an effective way, which is a prerequisite in my contracts. Tracking the performance of our marketing campaigns should be a priority for all marketers and Nimbata offers us this great opportunity. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ease of use it has and the top notch customer support that always helps me to set up new client accounts fast and effectively. #### Cons There is nothing that I don't like about the software. #### Reasons for choosing Nimbata Nimbata has a Greek department and speaking to a fellow Greek customer support team mate from Nimbata made a nice difference, our chemistry worked and I trust them ever since, since they are always very helpful. --- ### Great and efficient tool - Overall rating: 5/5 - Reviewer: Remi P. - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered Great experience, their team is also very friendly and helpful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Tool is very clear and simple to use. Setup is also very easy. It is also quite affordable compared to other tools out there. #### Cons Can't thing of anything so far, although I didn't test all the features. --- ### Best Call Tracking Service for your Business - Overall rating: 5/5 - Reviewer: Chris M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered My overall experience has been great and i appreciate this software for my business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the tracking number is very easy to use and i can create numbers for all my clients websites i create. #### Cons What i dont like is that i cant use numbers tracking to call back. i have to use my number after if i dont answer or clients dont answer #### Reasons for switching to Nimbata Too expensive and support is not that good #### Vendor response Wowee, thanks a ton Chris! Spoiler alert: A call back feature is in the works ;) By the way, we know what it's like dealing with exorbitant prices and subpar customer service, that's why we always have a call tracking specialist ready to assist you :) Thanks again for your review. Replied January 2023 --- ### A must-have tool for all campaigns! make your Brand, SEO or paid ads deliver more. - Overall rating: 5/5 - Reviewer: Dionisis K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered Call campaigns are a great opportunity for businesses and with nimbata you can now measure which ads have more impact. Their support team was very helpful when we needed to launch our experimentation for A/B across locations #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros More than just campaign level data, we get ad set level data. #### Cons Nothing to report. Nimbata is an excellent tool! --- ### Best call tracking solution - Overall rating: 5/5 - Reviewer: Vassilis B. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2019 - Review source details: This review was submitted organically. No incentive was offered Everything works fine :) Keep up the good work guys! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Thanks to Nimbata, I can now prove an enhanced ROI to my clients! I like the excellent UI/UX design of the platform and of course the ease of setting up the software. On top of that, I was astonished by the wide selection of filters οn the dashboard. Nimbata gives me a deep dive into your client's’ data! #### Cons Nothing to mention as a con so far. Nimbata team puts their creativity and appetite work to meet my clients' business and marketing needs! --- ### Good Saas software for the price - Overall rating: 5/5 - Reviewer: Massimo M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered I can track all my phone calls in one place. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, cheap but with all the features you need. #### Cons Can have a proper dashboard with the free plan but it's okay. #### Reasons for switching to Nimbata I couldn't buy an italian phone number #### Vendor response Thank you for your kind words Massimo! Replied January 2023 --- Showing 1 - 10 of 28 Reviews Load More Reviews ## Nimbata Popular Comparisons [800.com vs Nimbata](https://www.softwareadvice.com/voip/800-com-profile/vs/nimbata/)[CTM vs Nimbata](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/vs/nimbata/)[Nextiva vs Nimbata](https://www.softwareadvice.com/compare/2683-Nextiva/vs/213124-nimbata/)[FreJun vs Nimbata](https://www.softwareadvice.com/voip/frejun-call-automation-platform-profile/vs/nimbata/)[Liine vs Nimbata](https://www.softwareadvice.com/medical/liine-profile/vs/nimbata/)[smrtPhone vs Nimbata](https://www.softwareadvice.com/voip/nimbata-profile/vs/smrtphone/)[RingEX vs Nimbata](https://www.softwareadvice.com/voip/nimbata-profile/vs/office/)[Five9 vs Nimbata](https://www.softwareadvice.com/call-center/five9-profile/vs/nimbata/)[JustCall vs Nimbata](https://www.softwareadvice.com/call-center/justcall-profile/vs/nimbata/)[CallHippo vs Nimbata](https://www.softwareadvice.com/call-center/callhippo-profile/vs/nimbata/) [Compare All Alternatives](https://www.softwareadvice.com/voip/nimbata-profile/alternatives/) ## Other Top Recommended Call Tracking Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1206) Recently recommended **24** times [ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) **5.0** (1) Recently recommended **12** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (570) Recently recommended **11** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (484) Recently recommended **5** times Stuck Between Options? 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