We have been using Ninjacat for a couple of years now. It is easy to use, provides quality reports that are super customizable and is cost effective. They continue to improve functionality as well as increase the number of platforms they connect with. The customer support is some of the best I have ever run into. They are not only quick to respond but very helpful. I know if I have any issues, they will handle it. I LOVE Ninjcat!

It is easy to use and has the networks I need to report on. Customer service is responsive and take care of everything.

Can be a little tedious when viewing changes to report but that is changing with their new release.

Easy to use

Ninjacat never stops looking to improve their offering. The customer support is very good, from the support centre or through your account manager, they all understand exactly what you want and will go out of their way to find a solution.

I've had some issues in rolling up reports before, having multiple accounts within the same report. I found this very difficult to implement, however with the support team recording videos for me, I was able to fix

Call tracking

It allows us to share with our clients their total ad spend & total conversions. Tracking & notifing for phone calls allows us to show our clients that the program we run is successful.

It doesn't integrate with email platforms like aweber and mailchimp. We have to use third party tools to connect them which don't work often.

NinjaCat has been a huge help for me and my company. It is very easy to navigate through the site. From the start, I have had no issues using NinjaCat and it really helps up demonstrate with our clients important information through the reports we can run! We look forward to the new update and will continue to use NinjaCat as much as we can!

Being able to generate a report and run it makes it very simple on our end, as we can just download the reports and send them directly to the client!

I haven't seen anything yet that I do not like!

Reporting has gotten much more streamlined and facilitated with the introduction of automatically run reports from NinjaCat. Reporting would be a true hassle if it weren't for the great integrations allowed in NinjaCat

I really like the fact that you can schedule Reports to run with Google Analytics, Google Adwords, Google Sheets, FB Ads, and other analytic software integrations, where they appear as charts, graphs, and data tables to easily present information. I also like the fact that you can make changes to the template and re-run the report, and then use "add notes" to make small changes and analyses. Lastly, I like the monitoring function on NinjaCat that can give snapshots of various analytic software.

The biggest issue I have with NinjaCat is that sometimes it takes forever to run the report after you've made changes to the template and need them to take effect. I've had reports run for more than 2 hours for reasons that are unknown to me.

Cost savings. Time savings. Better reports. Keep my clients up-to-speed on performance at any point in time. Increased client retention. Happy customers :)

Saves us LOTS of time and money to develop reports while keeping my clients apprised of their PPC campaign performance at any time.

It's lost some of its white labelings over the years as some of our clients have inquired about the dashboard by the NinjaCat name rather than the original myppcreports name.

NinjaCat is an essential piece of our ppc management. The budget trending gives us a quick easy overview of the accounts at a glance which is an invaluable time saver. The ability to provide white label dashboards is super easy, it's simple to give clients access, and see their dashboards as they do. Support is on the ball. The level of support is kick butt. We aren't left hanging for days, and we're able to service our clients, which is essential to the success of the platform. One criticism is we've asked for a KPI tracker for ages (and are hoping to see it in the upcoming release.)

The ease of use, the easy to read and appealing interface.

If we could integrate more KPIs it would be great.

Automation, integrated call tracking, and dashboards. The automation function in Ninja Cat is something we couldn't live without, it speeds up everything from our own analysis to client facing reporting.

I wish that some of the modules were a little more granular in their control and what our display options are. I'd also like to see tighter integration and data segregation with the AdWords call tracking function.

Automated reporting, ability to incorporate all of my marketing sources under a single dashboard.

Easy to setup, easy to read reports. Clients enjoy the dashboard and in depth reporting thats available.

you only have two sources available in the dashboard. Tapclicks allows you to integrate every source in to the dashboard for clients. 24 hours delay is really bad.

One report that integrates all our data sources.

Flexibility to integrate with virtually any data source we have (except SnapChat - get with it SnapChat!). New features rolling out monthly.

Some features discussed in our original sales call with them have yet to become actual live features. It wasn't 100% transparent what was still in development which has caused us some issues thus far. Also the templated reports are kinda limited so to get your full value you definitely want to create your own templates. This might be a daunting task for those not interested in analytics and math.

Ninjacat has been a very easy reporting software to understand, their interface allows for a huge amount of data manipulation without having much knowledge of data engineering

There are some clunky portions of the dashboards, load times are difficult at times, And the reports function is a bit more intense to learn

Client communications. All our stats in one place.

I reached out to support and they responded right away with a direct answer. Live dashboard, reports. It has helped our client communication and put us on the same page.

I know you are updating the software, but sometimes it has interrupted the workflow a tad. On the other hand, I love the direction you are moving in and can't wait to see what you launch next.

Automated reporting that looks great, is easy to use and cost effective.

The technical support team is always improving the features so we can use it more frequently. Also, it is a flexible platform and well worth the cost.

It can take a bit of time to create a new report because of all the options. There are a lot of widgets to go through, even when you start with a template.

Fully customizable reporting software, white-labled dashboards and regular updates that are curated from user suggestions have been wonderful.

Customization capabilities. We can truly make it all our own. The support team is extremely helpful and responsive.

Setting up new templates from scratch can be a tedious process. Maybe having a more robust set of user-generated templates for use could help save time. Pricing is not bad in comparison to competitors, however Google is starting to release comparable products that are free.

The ease of reporting. The fact that we can combine reporting for adwords, analytics, facebook, linked is well worth it.

I would like to combine multiple adwords accounts onto 1 report and it is not easy to accomplish this.

Client reporting on all data sources. The product saved time internally for the teams that we compiling the information.

The ability to connect third-party accounts into the platform to pull data and report on it, all in one place is awesome.

At times the integrations would fail and there wasn't a trigger to go back in to reconnect them before a report was sent.

The customization is incredible and ALMOST meets all of my complicated demands. NinjaTrack phone tracking is great. The team is very helpful and usually responds quickly. I like all of the apis and tools it can connect to. The dev team seems to focus on the needs of the clients and moves fast.

The price. The initial package is a bit too pricey, don't even want to think of the higher tier I will need as my business grows.

Overall, Ninja Cat is a very robust software that has helped with reporting period!

The best part about ninja cat is the new Shinobi reporting functionality.

The least favorite part of this software is the customization restrictions that inevitably arise.

I like and use most frequently the budget monitoring. I like how easy it is to set up, and synch clients and accounts and how easy it is to access the dashboard

I really would like an editable version of the dashboard. I market to clients that are not computer-savvy, and are results-driven. With a few tweaks, and by minimizing a lot of the unneeded data, we could utilize the dashboards much more effectively.

helpful reporting tool, makes it easy to relay information to clients

The design is fairly easy to use and most integrations are fairly straightforward. New integrations come out pretty quickly which is nice

It doesn't have all the dimensions and metrics that we need, specifically the Yext integration which is useless. Also nothing for LinkedIn company pages

Easy automated reporting, good support. It's also easy to create new accounts and ramp up new clients.

I wish I could add accounts using the same settings as other accounts. I also wish the reporting templates would be more accommodating of having accounts that have varying goal numbers from analytics.

Our company was having issues with a previous reporting tool that consisted of us having to build out each report widget by widget. NinjaCat has taken us away from this timely process and has offered us even more customizations in the types of metrics we are reporting on. Also, we found that if there were certain advertising or marketing services that we could not report on NinjaCat was able to develop these reporting widgets for us.

The aesthetic is the best part and I feel that is has been a step up for us on how we reported previously. It also very easy to set up each report.

I'm hoping that the new dashboard will help with this but it would be better if the dashboard could be customized more often.

Our company has been using NinjaCat for a little over a year now. Our experience is nothing less than amazing. They are always very helpful, and very punctual when it comes to HELP!! If they don't have the answer right off hand, it is in no time that they find the answer and get back to us quickly. Customer support representative has a great personality and very knowledgeable, which makes it super easy to call for help when needed! I would recommend NinjaCat to any business looking for amazing reports and great service!

Although this software is mainly used by advertising agencies. I use it to help with my internal marketing campaigns that I run for my e-commerce store. The reporting and call tracking has been essential to helping me retain customers and see what is and isn't working.

Great for PPC and SEO reporting. Helps provide daily insights into campaigns to measure results. Love the call tracking feature that records calls and provides metrics.

Sometimes I run into issues with the reporting. Other then that nothing to complain about. Does what I need it to do.