RingEX 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

RingEX

4.2

(1200)

Pricing

Starting at $30.00 per month

About RingEX

RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling.

RingEX is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones.

The RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs.

RingEX gets businesses up and running within minutes. All phones are ready for immediate use and setup. Users can manage their own phone preferences without IT help.

RingEX Screenshots

RingEX Pricing and Plans

Starting price: $30.00 per month

Free Trial

Free Version

Core

$30.00

per user, per month

Plan includes:

Unlimited domestic calling*
SMS and MMS
IVR
Google, Microsoft apps, and access to APIs
Single sign-on
Analytics for IT administrators
HD video and audio conferencing
Toll-free minutes

Advanced

$35.00

per user, per month

Plan includes:

Everything in Core PLUS
Auto call recording
Advanced call monitoring and handling
Multi-site management
Access to Salesforce, Zendesk, and 300+ apps
Internet fax
Essential business analytics

Ultra

$45.00

per user, per month

Plan includes:

Everything in Advanced PLUS
Unlimited* video, whiteboards, messaging
Customizable business insights
Unlimited file-sharing
Unlimited storage for files and recordings
Enhanced business analytic suite with expanded storage

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RingEX Features

Popular features found in Business Phone Systems
Auto-Dialer
Automated Attendant
Call Logging
Call Monitoring
Call Recording
Call Routing
Mobile Access
PBX
Virtual Call Center
More features of RingEX
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Archiving & Retention
Automated Routing
Automatic Call Distribution
Calendar Management
Callback Scheduling
Call Center Management
Call Conferencing
Caller ID
Call Queues
Call Reporting
Call Screening
Call Tracking
Call Tracking Metrics
Call Transfer
Chat/Messaging
Collaboration Tools
Communication Management
Computer Telephony Integration
Conferencing
Contact Management
CRM
Dashboard
Employee Directory
Event Triggered Actions
Fax Management
File Sharing
File Transfer
For Cloud Phone Systems
IVR
Microsoft Outlook Integration
Monitoring
Multi-Channel Communication
Multi-User Collaboration
On-Demand Recording
Online Voice Transmission
Predictive Dialer
Presentation Streaming
Purchasing & Receiving
Recording
Remote Access/Control
Reporting/Analytics
Reporting & Statistics
Ring Groups
Role-Based Permissions
Scheduled Recording
Scheduling
Screen Sharing
Single Sign On
SIP Trunking
SMS Messaging
Softphone
Third-Party Integrations
Two Way Audio & Video
Two-Way Audio & Video
Unified Communications
Video Chat
Video Conferencing
Virtual Extensions
Voice Mail
Voicemail Transcription
VoIP
VoIP Connection

RingEX Integrations

Microsoft Outlook

Okta

ServiceNow

Box

Dropbox Business

Microsoft 365

See all 9 integrations

RingEX User Reviews

Overall Rating

4.2

Ratings Breakdown

53%

29%

12%

Secondary Ratings

Ease of Use

4.2

Value for money

4.1

Customer support

4.0

Functionality

4.3

Marco C.

Verified reviewer

Legal Services

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

AN EXCELLENT APPLICATION FOR BUSINESS COMMUNICATION

It's a very intuitive application to use. As a legal assistant, I use it daily to communicate with my clients and my team. It's fast, simple, and helps you stay connected in many ways.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It allows you to have a single phone number, without having to switch between different numbers. The fact that it also allows me to receive faxes is a great bonus. You can add multiple recipients, even when sending a fax.

Cons:

The app sometimes malfunctions when trying to receive return phone calls. Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction difficult.

Vendor Response

The Review Team appreciates you for providing us with your valued feedback! We are happy to hear that RingEX has been an intuitive, fast and simple solution that helps you stay connected with your clients and team while streamlining your faxing workflow. We would like to understand these malfunctions better to ensure a smooth process for you. Please reference this review and email us at review@ringcentral.com with more information so we can continue the conversation together. Thank you for choosing RingCentral!

Replied January 2026

Lyla H.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

Overall a great phone provider

Overall RingEX is awesome. It alleviates the need to have office (Landline) phones. I travel a lot so not needing to lug around a phone is great. And when I am on the go I never miss a call.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that it is an app that I have on my phone so I can call our customers straight from my cell phone. I am also able to message our VA in the Philippines straight from my phone or computer, we use it everyday of the week. We are easily able to record our customer phone calls for proof if something were to come up. The price is great and we are able to add new numbers for a very small price. The app is easy to use and we are able to block spam calls with ease.

Cons:

Overall Ring EX has been great. We had a few issues in the beginning setting everything up but Most of those issues are behind us.

Reasons for switching to RingEX

Cost was high and we had to use landline phones which is not convenient when you are on the go.

Vendor Response

Hey Lyla, we appreciate your great feedback! We are happy to hear that RingEX has been an awesome solution for your business, providing you with the crystal-clear call quality and mobile flexibility needed to stay connected with your customers and your team without being tied to a landline. To share more about your experience, please reference this review and email the Review Team directly at review@ringcentral.com to continue the conversation. Thank you for choosing RingCentral!

Replied January 2026

Aleksandar I.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

An alternative for a phone number for freelancers

We tried different call applications but this one was the best! I am working as a freelancer with US based company, and this application gave me freedom to call, receive calls and voice mails and get done my job very fast and easy. Easy to set up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Inliked the voice mail option, since I am working in a different time zone, remotely.

Cons:

Nothing major, just sometimes I need to re-log in.

Verified

Reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2025

RingEx provides a great small business VOIP service

I am very pleased with the VOIP service RingEx provides my small business. It allows me to have a different business number from my personal cell phone, but always have my work phone with me!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

RingEX is very easy to use with a intuitive interface making phone calls and sending faxes very simple. The pricing structure also allow us to get a great value for our business phones.

Cons:

The voice to text transcriptions of voicemails sent to my email were not always accurate and led to some misunderstandings with clients. I would definitely recommend actually listening to each voicemail and not relying on the transcription.

Reasons for switching to RingEX

Google was making changes to their system, and I needed something reliable and business focused.

Vendor Response

The Review Team appreciates you for providing us with your great feedback! We are thrilled to hear that RingEX is providing your small business with a professional image and the freedom to keep your work and personal life separate, all while keeping your business phone accessible from anywhere. We would love the opportunity to learn more from you about your experience with our products and service; please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Thank you for choosing RingCentral!

Replied January 2026

Holly B.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 6 months

Review source

Reviewed December 2025

RIngcentral Ex

I enjoy the simplicity and ease of having all my apps connected and saving me time and effort. Each day the routine gets easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It gives a score system to every interaction. The phone quality is crystal clear. It is easy to use and setup is quick.

Cons:

There is no issues that i am seeing at this time. The app is easy to download and connects all the apps

Reasons for switching to RingEX

More features and benefits with Ringcentral. Provides a unified interface

Vendor Response

The Review Team appreciates you for providing us with your valued feedback! We are happy to hear that RingEX has provided you with a crystal-clear calling experience and a unified platform that saves you time and effort each day. If you are interested in sharing more about your experience, please reference this review and email us directly at review@ringcentral.com to continue the conversation. Thank you for choosing RingCentral; we appreciate you and your business, Holly!

Replied January 2026

Cameron E.

Verified reviewer

Music

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2025

Great option and alternative to any big phone company like Verizon

Its been pretty seamless and easy to set up and use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ring Central is a helpful phone system for our business to manage leads and staff

Cons:

Sometimes the notifications settings can get messed up without any intervention. We have faced issues on fixing it but overall when it works well its awesome

Reasons for choosing RingEX

We liked ring centrals set up process better

Reasons for switching to RingEX

Verizon was super expensive for a less developed system. Way harder to use for almost triple

Beth P.

Verified reviewer

Hospital & Health Care

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

RingEX in a Pharmacy Setting

It's been great. We migrated over to Ring Central from Mitel and it's been worlds different. Definitely a better experience in EX!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very user friendly for both the agents and the administrators. It's nice to be able to fax, call, text and message all within one app.

Cons:

Some of the reporting for RingEX is lacking. Most of what I needed I was able to find though.

Reasons for switching to RingEX

Limited capabilities, limited reporting and it wasn't a good fit for our organization any longer

Shannon W.

Verified reviewer

Insurance

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2024

Great VOIP service provider

The system has been excellent and reliable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is quite efficient and effective to have several key business services in one spot. Telephony, group chat, text, fax, video conferencing. The reporting features and analytics are also very helpful.

Cons:

4 stars because the system needs to integrate a global address feature that can be populated by admins without uploading archaic lists of external contacts (which is very difficult and not intuitive). Also the ability to configure the application's user interface remotely for each user would also be great.

Reasons for choosing RingEX

reputation and GUI and features that are included

Reasons for switching to RingEX

reporting analytics were lacking and tracking is now better.

Aseem A.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 2 years

Review source

Reviewed October 2025

Try this hidden gem

Overall experience with RingEX has been positive. The AI features like transcription and post call summary are really helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The interface is clean and intuitive. The mobile app remains reliably active with no missed calls or notifications

Cons:

Love the audio and the softphone functionality but the video quality in meetings can be improved. It looks like the video quality is only 720p whereas some of the other vendors offer 4K.

Vendor Response

The Review Team appreciates you providing us with your valued feedback! We are thrilled to hear that you find the interface clean and intuitive, and that our AI Assistant’s transcription and post-call summaries are helping you stay organized and productive. We would love the opportunity to learn more from you about your experience with our products and service; please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Thank you for choosing RingCentral, Aseem!

Replied January 2026

Jonathan B.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2025

RingEx Review from a Daily User

It has been great. The navigation part of RingEx is very compatible and easy to work through. I have not reached out to customer service yet but that might be considered a good thing!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The idea you can transfer calls to anyone in your organization by just searching them up. The idea of just being able to have a secondary phone on your computer versus a physical phone is so helpful!

Cons:

There have been times where it bugged out, and I wasn't receiving a call. Additionally, there were times when the call dropped randomly; however, this might of been to internet problems.

Vendor Response

Hey Jonathan, the Review Team appreciates you for providing us with your valued feedback! We are thrilled to hear that you are enjoying the ability to transfer calls by simply searching for a name, and that our desktop app is serving as a powerful tool that helps you stay productive without a physical desk phone. We are proud to hear your experience has been great so far. We would love the opportunity to learn more from you about your experience with our products and service; please reference this review and email us directly at review@ringcentral.com to continue the conversation together. Thank you for being a loyal RingCentral customer, Jonathan!

Replied January 2026

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