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> Reviews of RingEX. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if RingEX is a good fit for you!

Source: https://www.softwareadvice.com/voip/office-profile/reviews

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RingEX Reviews

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# RingEX Reviews

## Reviews Summary

## Overall Rating

4.2

* * *

## Ratings Breakdown

5

(631)

4

(348)

3

(148)

2

(40)

1

(38)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4

Value for money

4.1

Functionality

4.3

* * *

### Pros

"Implementation was straightforward and it allowed our teams to get up and running smoothly in no time at all making direct dials, and routing inbound calls via queues."

"Overall, my experience with RingEX has improved over time as our clinic adapted to the platform and resolved setup-related issues."

"I almost never have any type of outage and it was so easy to set up and integrate with my current CRM. When an update caused issues they were very attentive and helpful."

### Cons

"We experienced some issues with call routing, voicemail forwarding, outdated menu options, and staff learning curves during implementation."

"Once that was resolved, we then discovered that the functionality we originally needed, a shared SMS inbox for our team, is not included and requires an additional paid add-on (~$25 per user/month)."

"The voice to text transcriptions of voicemails sent to my email were not always accurate and led to some misunderstandings with clients."

* * *

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RingEX Reviews, Pros and Cons - 2026 Software Advice