I have had a positive experience with RingCentral. We use it for all remote employees and our local conference rooms. Once the IT team had the process down for adding groups and numbers everything has run smoothly.

RingCentral was very easy to setup for our local office as well as remote employees. We mainly went with RingCentral for this functionality. I could order and ship a phone to a remote employee or set up a phone number for remote employee without them needing a phone and all they would have to do is plug in the phone or log in to RingCentral to get going. Call routing and everything else was seamless to the remote employees.

There is a bit of a learning curve in configuring the different groups. The customer success team is there to help you get started over the phone and generally available to help whenever needed. It was a bit of a pain to get started, but this was in 2015. It was quite a few emails back and forth with an account rep to get the right plan and block of numbers.

Overall very satisfied with Ring Central

Was very easy to use, able to access from mobile device and handle calls when internet went out.

The 2 plus years I used it, I had no issues that I would rate as dislike.

Nothing much really i found it less user friendly then other products like skype etc, abt more complicated.

its abit to complicated to set up and not that basic, some people yes can find the set up simple but some may don't as ring central set up takes to long.

Generally speaking, RingCentral MVP is a complete correspondence arrangement that offers a scope of elements to help remote groups convey and team up really. In any case, it may not be the best fit for each business because of its estimating and reconciliation restrictions. Similarly as with any product, it's vital to painstakingly assess your choices and consider your particular business needs prior to pursuing a choice.

Simple to utilize: RingCentral MVP is easy to understand and instinctive, in any event, for non-educated clients. The point of interaction is basic and direct, making it simple to explore and get to highlights.Far reaching correspondence highlights: RingCentral MVP offers a scope of correspondence highlights, for example, video conferencing, group informing, document sharing, and virtual telephone administrations, making it an all inclusive resource for remote groups.Versatile: RingCentral MVP is versatile and can be tweaked to fit the necessities of any business, whether you're a little group or an enormous endeavor.Reconciliation choices: RingCentral MVP incorporates with a scope of different devices, including CRMs, project the executives programming, and efficiency applications, making it simple to smooth out your work process.Solid client care: RingCentral MVP has gained notoriety for amazing client service, with every minute of every day telephone, email, and visit support accessible for all clients.

Costly: RingCentral MVP is more costly than a portion of its rivals, with evaluating plans beginning at $19.99 per client each month.Restricted free arrangement: While RingCentral MVP offers a 15-day free preliminary, there is no continuous free arrangement, which might be a disadvantage for more modest organizations or new businesses.Reconciliation limits: While RingCentral MVP offers combination with a scope of different devices, a few clients have viewed the incorporation limits as a downside.Restricted customization choices: A few clients have revealed restricted customization choices with regards to marking and appearance.Dependence on web association: As a cloud-based arrangement, RingCentral MVP is dependent on a steady web association, which can be difficult for clients in regions with unfortunate network.

10/10 recommend to all businesses, looking for an easy way to communicate within the business and outside the business.

The fact you can call, text, video, and fax all in one place is incredibly. RingCentral is so easy to use. I love that you can use to the APP literally anywhere.

There's nothing to dislike. its easy, convenient and user-friendly.

They have the best offerings and are the most reliable service. Just lock you accounts with a separate vPN and make sure you never need their support!

I love the features, and the excellent design. The platform is very easy to use.

The support is little to none when something goes wrong. Salespeople give you much attention but account managers pay you no attention once signed up...

Overall it has been an okay experience but It would be even better if clients could log in a bit easier.

I like that this product allows me to easily share my screen and record the screen sharing for meetings that I have daily with clients.

About half of the clients who try to log in have trouble at some point. Some of these clients are never able to login. Me personally I have had no problem with the software but for those non-tech savvy clients it has been an ongoing issue.

I like that we're can track our time on ring central. It's easy to use and install.

Sometimes it will log out or hang up and I have to start it again.

Pretty good, customer service has been pretty good as well.

The ease of teaching yourself how to use it, customer service is great as well. Highly recommend!

I don't like that you can't save text messages from and to clients to save in the file when we close a file.

It came handy with cold calling I did for Refferrizer last year, a little buggy but good experience.

That it was all about just 1 click, the info about a person I needed to call about selling stuff was already automatically input in the software.

The price was a bit too high and you could only use the softphone per 2 persons, so literally not the whole team, eh.

The overall experience with RingCentral is very positive. The sales and implementation cycle was smooth. Users got used to RingCentral very quickly and were excited for a different system of communication. The future needs of our company will be met with RingCentral. Using RingCentral now, we are able to reduce number of contracts, home grown systems, other vendors' system and unsupported systems in favor of cloud-based telephony. I am, and my company is, pleased with RingCentral.

RingCentral is a unified communication system. All types of communications stay in a single software. It's great to give a business partner your office number that they could call, text or fax. Video conferencing is easy. RingCentral can be used from a web browser, desktop application, tablet app or a phone app. The unification of all these communication in one spot makes it easy for business partners and customers to work with us.

RingCentral's video conferencing software and company chat system has opportunities for improvement. Video conference quality is not at par with Zoom. Company chat system is great but not as smooth and elegant as Slack. Those are two areas for improvement.

With Ring Central, we're able to record calls for training, make seamless transfers to other team members, block spam callers, and our team is able to have access to one shared company line as well as private extensions. It's a business-saver when we all work remotely!

The call recording has been huge for training our team members. The ability to transfer a call to someone with the Ask First is a feature not many apps allow, AND the fact that if my team member can't answer, I can then transfer the call back to myself for taking a message is something we haven't found in any other phone app. In other apps, if I did an Ask First transfer then the person was just lost entirely which was not good for business.

The one thing that has been less favorable is that your native phone app can/will ring over top of the Ring Central app. So it's possible to be on a Ring Central call and then have your native app ring in a call on top and you can't hear the Ring Central call. I also wish that if one of my other team members answers a call on our shared line, it wouldn't show as a missed call for me. But these are little things compared to all the benefits of the RC app.

Very pleased, it serves us extremely well. We have offices in the UK, Italy and the Philippines and can all use the conferencing tools and phone systems as if we were in the same office. We can schedule calls and have them integrated with TEAMS too, so it makes our SharePoint facility a great place for collaborating with our Partners globally.

The ability to configure the platform as required to meet your business requirements. We use it to handle all inbound calls and can route them to mobile phone, desktops and to voice mail boxes as required. With the seamless integration with Office 365 and with Salesforce we are really well positioned to automate more while providing an excellent experience for our customers.

At first, it may appear to be difficult to set-up, but after some trials and finding some of the pitfalls we managed to get it operating how we wanted to. Our business is primarily Mac-based, so it is different from Windows. We had a couple of glitches during the early days when upgrading to the latest MacOS but these did get fixed.

Excellent, it is efficient, easy to use, and reliable.

It is a completely efficient tool; it can be easily used with either a small or large team. It has all kinds of tools useful to keep efficient call tracking, performance log, and analytics.

I do not consider I have something I do not like from this software at the moment.

The experience thus far has been great, we have not experienced any outages. Another selling point was the integration of Ring Central Rooms which powers all of our conference rooms and is a really great tool.

It includes all form of communication: Messaging with Glip, Video conferencing, and standard audio calls.

A large meeting license (100 or more users on a meeting) is static and cannot dynamically move between accounts.