Orbox is a cloud-based software that helps businesses manage communication processes from different locations using Voice over Internet Protocol technology through a unified platform. Key features include call recordings, real-time data, reporting/analytics, and more. The tool allows users to automatically forward calls, add auto attendants, and record the average time taken to answer a phone call. Orbox enables managers to create multiple call routes and customize messages for automatic attendance set up. The system facilitates integration with third-party applications such as, MySQL, OpenLDAP, and more.