# PBXact Software Reviews, Demo & Pricing - 2026 > Review of PBXact Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/pbxact-profile --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / PBXact Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # PBXact 2026: Benefits, Features & Pricing Wondering if PBXact is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview PBXact 3.0 [(2)](https://www.softwareadvice.com/voip/pbxact-profile/#reviews) Pricing Pricing available upon request ### About PBXact Schmooze Com, Inc. is the developer and corporate sponsor of FreePBX, which is a distribution of the open-source Asterisk telephony platform. True to its name, FreePBX is indeed free for businesses possessing the IT experience to deploy the system, but Schmooze Com also sells a commercial phone system for businesses that need additional features and support. PBXact is Schmooze Com’s on-premise system, while PBXtended is a cloud-based version of the system. Unlimited extensions are available with both versions of the system. PBXact can also support connections to the traditional phone network, such as analog and T1 lines. PBXact and PBXtended offer a number of standard PBX features, such as caller ID, call forwarding and find me/follow me (which forwards calls to mobile devices when employees are out of the office). The system also offers call queues for contact centers. Add-on modules include a desktop client for managing presence information (XactView) and an auto dialer for contact centers (XactDialer). Wondering if PBXact is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. ## PBXact User Interface ## Popular PBXact Alternatives Main Product PBXact 3.0 [(2)](https://www.softwareadvice.com/voip/pbxact-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 3.0Value for money - 2.50Customer support - 3.0Functionality Pricing Available upon request Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Readymode](https://www.softwareadvice.com/product/171343-Readymode/) 4.6 [(142)](https://www.softwareadvice.com/product/171343-Readymode/reviews/) Ratings Breakdown - 4.66Ease of use - 4.49Value for money - 4.46Customer support - 4.58Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [CallHippo](https://www.softwareadvice.com/call-center/callhippo-profile/) 4.4 [(683)](https://www.softwareadvice.com/call-center/callhippo-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.18Value for money - 4.58Customer support - 4.34Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) 4.5 [(387)](https://www.softwareadvice.com/voip/safesoft-contact-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.48Value for money - 4.51Customer support - 4.51Functionality Pricing Starting at $90.00 per month Get Price ## PBXact Pricing and Plans Starting price: $34.99 Free Trial Free Version Basic $34.99 per feature No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## PBXact Features - Popular features found in VoIP Caller ID Call Monitoring Call Recording Call Routing Computer Telephony Integration Contact Management IVR Mobile Access SIP Trunking Voice Mail - More features of PBXact Alerts/Notifications API Call Center Management Call Queues Call Reporting ## PBXact User Reviews Overall Rating 3.0 Ratings Breakdown 5 50% 4 0% 3 0% 2 0% 1 50% Secondary Ratings Ease of Use 4.0 Value for money 3.0 Customer support 2.5 Functionality 3.0 Have you used PBXact and would like to share your experience with others? JG Josh G. Verified reviewer Information Technology and Services Self-Employed Used daily for more than 2 years Review source Reviewed May 2022 PBXact 5 For the first time I set it up, I've hardly had an issue with it. And when I have, it was never a major issue with PBXact. Setup was simple and preventative maintenance has been a breeze. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The service is easy to use and deploy in pretty much any use case. It's based on Asterisk and can easily be deployed on premises or in the cloud, whether it be hosted by a third party or directly. The service is fairly affordable and provides many helpful features for all businesses, from inbound dialing features and outbound route restrictions, to endpoint management and XML-API scripts to allow endpoints access to extra features. With one flat upfront fee, the service is easy to use and will last for a long time. In all, the service is great and easy to use, and there is a lot of extra documentation and plenty of videos online that provide a great example of the service. Cons: My biggest quarrel with the product has always been price vs. usage. Not all businesses need the same features, so having one service with all of the same features and charging the same price no matter what can be a bit of a put off for certain people. Fortunately, there is, sort of, a free version. Though not branded the same, FreePBX is the base of PBXact, even offering the same features and keeping the CLI and event viewer the exact same. FreePBX offers most of the features of PBXact for free, but for the ones that are not, they can be purchased as cost per module. Reasons for choosing PBXact Cost and features. It makes more sense in my line of work to purchase the equipment and the services and own them for good, not license them out month to month or year to year. Read More VR Verified Reviewer Computer & Network Security 2-10 employees Used daily for more than 2 years Review source Reviewed November 2022 Free = Simply not the best 1 FreePBX may attract many because of the name, but overall experience has been less than average. There are too many competitive solution providers in the UCaaS space today that provide a better suite of integration, e911, paging, e-fax, collaboration, MMS, Texting and free phones that have a better overall ROI (return on investment). If you're looking at FreePBX, look elsewhere for something that will serve you and your school or organization better long term. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Simple integration for legacy Cisco on premise solutions, but lacking too much to consider for all the added costs like SIP trunking and support Cons: Limited API integration, SIP trunk costs, support costs, limited support documentation, limited integration into needed advanced applications, like MS Teams, Google G-Suite, and no geo redundant failover. Too many hidden costs and lack of support Reasons for choosing PBXact At the time it was cost, but in the end it we would have better served spending more money to get a better product and solution. Reasons for switching to PBXact At the time it was pre-covid and it made sense, but once we were on the solution we quickly saw all the short comings and immediately regretted our decision. We tried to make it work, but in the end this was just a failed platform. We have since moved on. 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