Overall I absolutely love Phone.com. It's by far the best business grade phone service I've ever used. We also use it for our home phone service and it's been rock solid. I've recommended it to several friends.

Phone.com is by far the best VOIP phone system I've ever used. It has a variety of features and a good mobile app. Plus their mobile app is good. The best part is their customer service though. It is bar none.

Their mobile app could be a little better and it's been a long time but it used to be a tiny bit confusing but I heard they've fixed it. I set up our services once and haven't been back in years to change anything.

My experience with Phone.com has been a wonderful experience. I will continue to use phone.com due to the wonderful customer service, the price and the ease of use.

I love that I am able to have a 1800 number and I can also text from that number and receive messages as well. Their customer service is very helpful and if the agent at the time isn't able to find the solution, which has been a rare case for me, they forward you to someone that can assist you or make a ticket for you and someone with the answer will get back to you within no later than a couple of hours.

I honestly don't have any cons that I can think of at the moment due to me having a pretty good experience so far and the software meets all of my business needs.

[sensitive content hidden] willingness to go to bat for me to get their phone back was dedicated teamwork and definitely going above and beyond the call of duty.

The customer service is top notch! [sensitive content hidden] and the team at Phone.com are the best. They work very hard to satisfy their customers. I have been a long time customer of Phone.com. Many times I have had trouble paying my bill. They usually work very hard to help me keep it. Unfortunately, I recently lost my business 800 number because I couldn't afford to pay my bill again, this time it was too long. I have had that number for years and it was published everywhere. I don't recommend not paying your bill cause you run the risk of losing it. Sell something, anything, but pay your bill! It definitely hurt my business when I went to run ads and that number was all over the internet. No way can you change decades of publishing and sharing of that number. In both print and online. I really want to thank everyone for getting my phone number back as it was in the process of being assigned to another company. Blessing to you all. Phone.com is the best company for your business.

Nothing, I have no complaints what-so-ever.

Terrible, I look horrible to my clients and it's impossible to communicate.

Customer service is much much better than Ring Central

Connections are terrible. There's weird noise on the line, clients can't hear me, calls break up absolutely constantly. I'm locked into a contract and I don't know what to do.

I like that it's all internet based and easy to use.

It was very spotty. We pay for amazing internet so that wasn't the problem.