PIMS Dialer
PIMS Dialer
About PIMS Dialer
The PIMS Dialer is flexible, scalable, and secure. It’s a cloud-based application, and the servers are housed in a state-of-the-art facility that’s operated around the clock, delivering extremely reliable uptime. Companies can customize PIMS to any unique dialing strategy. Each client is assigned their own specific servers, so PIMS can support companies large or small.
PIMS Dialer is a call center solution that offers dialer and PBX solutions built-in for any business vertical. Scripts are automatically displayed for agents to read, with information such as name and address already populated. The auto-dialer connects live calls with the next available agent. The outbound caller ID can be adjusted to a specific campaign, varying based on lists and area codes.
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PIMS Dialer Pricing
$150 per user, per month. Pims Auto Dialer offer straightforward and affordable pricing per user, per month with unlimited outbound domestic minutes, no minimum users and no lengthy contracts.
Starting price:
$150.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended VoIP Software
Showing 1 - 5 of 21 reviews
Keith
Verified reviewer
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
July 2018
Had a good experience using the software.
Increase efficiency in making bulk dialling.
Pros
The ability to make multiple telephone calls at high speeds. The software can distinguish calls which rang without an answer, auto answers and wrong numbers, hence giving greater efficiency in making bulk calls.
Cons
The uploading of the call list can sometimes become technical, however, thankful to their Technical Support team who makes the process seamless.
Joel
Company size: 2-10 employees
Industry: Marketing and Advertising
Time used: Less than 2 years
Review Source: Capterra
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2016
Maximum Functionality at minimal price
When we first started our search for a dialer it appeared we'd be price-limited to a basic power dialer, something that basically just dials the number for you when you tell it to. We were blown away by the full list of features that were available with PIMS at an extremely reasonable price. Down time has been under 5 hours over the entire year and that included scheduled maintenance! I really enjoy working with this company and look forward to long lasting business relationship with them.
Pros
It is a fully functional dialer effective for a single rep but can be scaled up to include as many reps as needed. Can act as a power dialer, predictive dialer and can be used for Press '1' campaigns.
Cons
The included instructions can be a bit vague but the guys at PIMS are always able to explain everything we don't understand.
Nate
Company size: 1 employee
Industry: Internet
Time used: Less than 6 months
Review Source: Capterra
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
November 2016
A great bang for your buck
by far this is the biggest bang for my buck but the only downfall is that it is a little outdated and difficult to use
Pros
cost
Cons
technology is outdated
Jon
Company size: 2-10 employees
Industry: Insurance
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
November 2016
So glad to have found PIMS
PIMS Dialer has got to be the best value for your money. I have used PIMS for almost one year now. Compared to other dialers I have used (about five) I can say PIMS is very dependable and simple. Although the design and features seem a bit rusty, the functionality of the dialer is solid. NO complaints when it comes to functionality. Some of my favorite highlights are dialing high-speed (up to four numbers at once) and the customized call disposition. So far, Customer Support has been outstanding. I can usually get a hold of someone on the phone, but if not, I am glad to say I haven't waited longer than 24 hours for a response when I need help. The technical issues I have experienced were quite minor and
Pros
It's very dependable, gets the job done
Cons
The design is unattractive
Michael
Company size: 1 employee
Industry: Marketing and Advertising
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
January 2017
User friendly
The Pimsware team has been great and easy to work with! Being that I am a small company the service they provide for a single user and for the price and what you get is amazing. I shopped around for a month or so and they were the best outfit!
Pros
The features it has everything you can think of.
Cons
The way the data is imported you have to have the full name in one data cell. same for address etc. It would be nice if the system auto did that step
