PiPcall Software

PiPcall Software

Find out more:

Find out more:

About PiPcall

PiPcall is a VoIP phone system for the everywhere office that delivers consistency and quality calls in any location on any device. PiPcall offers you a vastly more agile and interconnected workforce at a fraction of the price. Here are just some of the benefits: Greater flexibility - Staff can make work calls anywhere they work on their preferred device. Save costs - Call packages start at £5.00 per month. It’s easy to scale - You’re never stuck in a contract. As you grow, you can add more users or remove users without fear of being stuck in a long term contract. Mobile app - The PiPcall mobile app calls over the mobile voice network, not Wi-Fi or mobile data so you can make high quality calls wherever you are. ...

PiPcall Pricing

PHONE SYSTEM - £7.50 per user, per month Implement a flexible cloud-based business phone system that supports a wide range of business communication needs. ✓ Virtual phone number ✓ Unlimited calls to UK landlines & mobiles ✓ Mobile app, desktop app and desk phone ✓ SMS ✓ Phone system features: Business numbers, CRM integration, call recording, ring groups, voicemail to email, IVR and greeting plus more ✓ Free training and call journey setup ✓ Admin portal NUMBER & CALL PLAN - £5 per user, per month Use your smartphone to call and text from another number. The app is compatible with Android and iOS devices. ✓ Virtual phone number ✓ Unlimited calls to UK landlines & mobiles ✓ Mobile app ✓ SMS ✓ Voicemail ✓ Do-not-disturb ✓ Contacts directory ✓ Call history ✓ Admin portal

Starting price: 

£5.00 per month

Free trial: 

Available

Free version: 

Available

PiPcall is a unified telecoms solution that delivers consistency and quality calls in any location on any device
Slide 1 of 3

PiPcall Reviews

Overall Rating

4.33

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Showing 6 reviews

Bronte

Company size: 11-50 employees

Industry: Non-Profit Organization Management

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

February 2022

Good service and supportive team

Very good service, easy to use, and good customer support.

Pros

Desktop app easy to use, good quality of calls, admin panel easy to manage, and good customer support.

Cons

Mobile app is basic. Difficult to manage/maintain voicemail admin (recording/changing messages).

Matthew

Company size: 1 employee

Industry: Religious Institutions

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

April 2022

A second number on my phone

It proved an unreliable way of maintaining contact, and eventually I upgraded my phone. Although the user experience was somewhat improved when I used a newer phone and the latest iteration of Android, the software was still not very user-friendly, and the cost of the service was greater than having a second SIM card.

Pros

I like that I could have a second number on my phone without using a separate phone or investing in a dual-sim phone.

Cons

The software was glitchy and functioned poorly, especially on a phone with a previous version of Android. When I received calls from contacts, it often wiped the contact from my list.

Reasons for switching to PiPcall

The brotech system was very unreliable and the software functioned poorly.

Antony

Company size: 11-50 employees

Industry: Maritime

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

March 2022

Personal phone in work phone

It does exactly what I need without the need to buy another phone or pay for an expensive mobile phone contract with features I don’t need

Pros

Good call quality and allowed me to easily keep my personal number running alongside my work phone number without carrying round two phones

Cons

SMS features are basic and only very limited ways to import existing numbers, but it’s improving all the time

Reasons for switching to PiPcall

I didn’t need the 2nd phone and the contract was expensive, with lots of features (data allowance, etc) I didn’t really need in addition to my work mobile contract, which had all the same features

Perry

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

March 2022

Pip Call Phone

overall the experience to this point has been above average but still needs work

Pros

i like that it uses 4G and not reliant on wifi to work efficiently, its simple to use

Cons

i'm not keen on the call back when you dial a number out and the call drop outs

Reasons for choosing PiPcall

it wasnt reliant on Wifi and our friends said they had moved over to it.

Reasons for switching to PiPcall

our call kept dropping out and weren't coming through

Ali

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

August 2022

Great growing company with a unique take on small business phone management

Fantastic company with great staff who are flexible to your needs which is important for me when choosing a product so key to our business.

Pros

The call routing over GSM is a great touch which gives superior quality over even the best VOIP connections. The fact the team were happy to setup to my specifications and took the time at short notice to hop onto multiple calls with me. Nothing is too mcuch trouble.

Cons

There are a few features I would like to have exposed on the app but everything I raised was in the pipeline or immediately addressed. I had a small issue importing contacts but the guys were on it and sorted this for me

Reasons for choosing PiPcall

Call quality, support and personalisation services offered to ensure we had exactly what was required.

Reasons for switching to PiPcall

Because the call quality and the solutions to remedy this were not effective. Circleloop is an excellent product but with the team expanding and more complex workflows we needed to re-evaluate.

Gary

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2022

Enjoying the product

Pros

It allows people to see a landline for the business even though mostly the office is not manned.

Cons

I would like to have it routable to others in the business