Pumble Software

Pumble Software

Find out more:

Find out more:

About Pumble

Pumble is a communication management solution that helps businesses interact with members across multiple departments and locations via a unified portal. The platform includes built-in search functionality, which allows users to search past messages, shared documents and other data. Pumble enables enterprises to create private or public digital workplaces with custom descriptions and names to share files and information and collaborate on projects. It offers a variety of features such as web and mobile notifications, tagging, custom channels, API access, drag-and-drop interface, personalized profiles and more. Additionally, administrators can manage user access across multiple groups and view contact details and job roles of members. Pumble lets teams share fi...

Pumble Pricing

Pumble is available to users for free. Please contact Pumble directly for more details.

Starting price: 

$1.99 per month

Free trial: 

Not Available

Free version: 

Available

Close

Image 1 of 5

Unlimited users and chat history

Pumble User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 123 reviews

User Profile

Arun

Verified reviewer

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Functionality

out of 5

April 2021

A promising Slack alternative

Given that Pumble is late to the chat software party and there are several Slack clones available it is going to be a hard sell for the team. However, given that it's a no-frills no cost software it's not a bad deal for teams who would like to use it. It's built by the same team that built Clockify is going to give some amount of credibility.

Pros

As of now, Pumble is completely FREE, with no restrictions on the number of users, unlimited chat history, and apps for all major platforms. This commanding for a product that is new to the market.

Cons

The lack of integration to external systems may be a deal-breaker for some but for others, it could be a simple no-nonsense software that gets the job done which is enable seamless communication.

Reasons for choosing Pumble

Same reason as what I had put as the Pros

User Profile

Zee

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
4

Functionality

out of 5

April 2021

Great for team communication

So far we have enjoyed it. We haven't moved the entire team to this instrument yet, but I think the fact that it has the feature of history keeping, might just be the thing that will move us there.

Pros

One of the main reasons we switched to Pumble from Slack was the fact that Slack was too expensive for us and the free version of it didn't keep the history of messages. Pumble has a free chat history feature included from the start which is very important for us. Another feature that we like a lot is the channels. It's pretty much the same as in Slack (and that was the reason we switched to Slack from Skype, that had the history, but we didn't really like the group's part. The messages and channels structure feels a lot more natural in Slack/Pumble than in Skype.)

Cons

So far the only thing that we didn't like is the absence of previews for files. For example, I have shared a PDF presentation with my colleague and while he can download it, he cannot preview it quickly in Pumble. (It's also possible that it can be changed somewhere in preferences, etc., but it's not an obvious solution.) This feature would make work a lot easier.

Reasons for choosing Pumble

It included history keeping feature in the free plan while Slack only included it in the paid plan (and it was too expensive for us.)

Reasons for switching to Pumble

The Slack plan that we had didn't have the feature of keeping the history of our chats, which might be not critical for some departments (such as marketing), but for projects' discussion, it's important to see what has been discussed previously to have paper track.

Alex

Company size: 11-50 employees

Industry: Computer Games

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
4

Functionality

out of 5

July 2022

An affordable and near feature-complete business messaging app

Pros

The lack of a need for an account by just using email invite codes that are remembered by your browser is very well done feature that I would welcome in many other apps. Furthermore, the chat features are well done and in particular the thread functionality is very well organized with helpful menus for threads you are in. Also, the free version of the file sharing limits are not at all restrictive, which was a pleasant surprise.

Cons

There is an annoying bug in the desktop browser version where if you have a channel open while you receive a notification in it, the notification stays until you go to another channel and then reopen the current channel, as opposed to going away right away (because you are in the channel and thus you see the notification right away). Also, its file preview could support more common video and audio file formats like .mkv, and a "Reply" button in text channels a la Discord or Slack would be nice.

Response from COING

Hi Alex, Thank you for your review. I've forwarded your feedback to the team for consideration for future updates of the app. Please do not hesitate to reach out to our support team directly at support@pumble.com. Cheers!

Replied July 2022

Roxanne

Company size: 11-50 employees

Industry: Pharmaceuticals

Review Source: Capterra

2

Ease-of-use

out of 5
1

Functionality

out of 5

May 2021

Needs improvement

I really would love to see more updates soon. My team is planning to transition to Pumble, we still have to decipher if it's a good tool to use overall.

Pros

Clean interface. Conversations are easy to read.

Cons

1. Can the team use the app to conduct a meeting? 2. Can we share-screen? 3. Can the app light up when we receive a message? 4. Notification settings seem limited. 5. Can we link the app with our google calendar?

Response from Pumble

Hi Roxanne, Thank you so much for your feedback. Kindly note that we are working hard in finalizing the features like audio and video calls including the screen share possibility. . When you are using Pumble on your PC, you will receive all notifications there. However, if you are away from your desktop, you will receive all notifications via the mobile app. Currently linking Pumble with other applications is possible using Webhooks but we are planning to introduce simpler integrations as well. Please write us at support@pumble.com and we will be happy to help your team set up everything and assist anywhere we can.

Replied September 2021

Kimberly

Company size: 201-500 employees

Industry: Hospital & Health Care

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Must try

There isn't a thing I would say negative. All of my employees will be downloading this platform

Pros

I have looked into many messaging platforms for the last year and tried many trials. This app was one that got me hooked right away. Not only is the free platform very useful and easy, but to upgrade and get the max features for only $20 a year is amazing. I highly recommend this app for any business.

Cons

I haven't really ran into anything that I can complain about at the moment. So far, I have no complaint.

Reasons for choosing Pumble

I was googling the best apps to use in a business and this was on the bottom of the list but the last for me to try. Once I tried, I was instantly annoyed that it wasn't the first one that I had tried in the first place.

Reasons for switching to Pumble

I had to pay to use the apps above bc the free trial, once it ran out, it didn't give me access to even send messages any longer.

Popular Pumble Comparisons