All Pumble Reviews
1-25 of 129 Reviews
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Arun
Verified reviewer
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed April 2021
A promising Slack alternative
Given that Pumble is late to the chat software party and there are several Slack clones available it is going to be a hard sell for the team. However, given that it's a no-frills no cost software it's not a bad deal for teams who would like to use it. It's built by the same team that built Clockify is going to give some amount of credibility.
PROSAs of now, Pumble is completely FREE, with no restrictions on the number of users, unlimited chat history, and apps for all major platforms. This commanding for a product that is new to the market.
CONSThe lack of integration to external systems may be a deal-breaker for some but for others, it could be a simple no-nonsense software that gets the job done which is enable seamless communication.
Reason for choosing Pumble
Same reason as what I had put as the Pros
Nigel
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed February 2022
Pumble - so far so good but short of a few features
Pumble works well using the features it has. Real time chat works well as does thread and direct messages.
CONS(Note: using Xubuntu and xfce) No spell correction. Cannot tailor notification sounds. No voice calls, no video calls. "They're coming". Often slows down by end of day (desktop product) and has to be killed and restarted.
Reasons for switching to Pumble
It's ownership. We don;t trust Facebook a bit.
Vendor Response
Hi Nigel, Thank you for your review! Kindly note that we've added one-on-one phone and video calls to our app and are currently working on group calls. The ability to customize notification sound will also be available in the future. And if you are experiencing any performance issues feel free to reach out to our support team at support@pumble.com. Cheers!
Replied July 2022
Errianne
Design, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed April 2021
One of Best Communication App!
We are now using the Pumble daily and it really helps us a lot about communicating with each other. Hoping for more app improvements soon.
PROS- Very easy to use - 100% FREE - There are threads - You can create private and public channels.
CONS- Notifications sometimes not working - No change password - No hide for channels and DMs
Reasons for switching to Pumble
Ringcentral has a limit of 100 accounts in its free version.
Vendor Response
Hi Errianne, Thank you so much for your feedback and we are glad that you like our application. Would you mind reaching us at support@pumble.com and provide more details about the issues that you have mentioned, we will be happy to help?
Replied September 2021
Daoud
Information Technology and Services, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed May 2021
Its Something we need for projects - A shared place to communicate instead of Instant messaging...
I love the simplicity and usability...
PROSI started using it in a few minutes, the User interface was straight-forward enough to start using the Pumble in minutes...
CONSI think the colors need to be colors that can be modified to be easier on the eyes...
Reason for choosing Pumble
Pricing...
Reasons for switching to Pumble
I need something free for the time being, I am Our project is just starting up... we can use the boost... I don't mind paying in the future...
Tijana
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Great support
Very satisfied
PROSThings I liked the most is actually communication with support team. Whenever I found some room for improvements, I communicated with support team and they mostly had in plan to improve such suggestions or they actually put it as a request and planned it for development. They also informed me they have an update with my request implemented and asked me to give a feedback. Engaging users is very important for product development.
CONSI really can't think of any at the moment.
Reasons for switching to Pumble
Because of free chat history which Pumble has as a starter
Julie Anne
Government Administration, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Our Transition from Slack to Pumble
Overall, i find it very easy to use. Same as much as slack. In fact, we migrated everything from slack to pumble now. I do not worry about messages being deleted anymore. :-)
PROSIt doesn't have a limit on message and files history compared to slack. This is what matter's most to me as I really would love to review messages from time to time to check message threads.
CONSI think the fact that we've been really used to using slack.
Reasons for switching to Pumble
As mentioned, our message and file threads are limited in Slack.
Meaghan
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
3
Reviewed May 2021
Love this!
Has been such an ease. Favorite features: Do not disturb mode, editing messages, tagging people, emoji reactions
PROSI love that we can keep convos about clients on separate threads to keep organized!
CONSIt doesnt have a GIF keyboard :( I usually copy and paste reaction GIFs for team shoutouts and things like that but you have to open the “file” first to see it move.
Reasons for switching to Pumble
So we could have more organized threads and get communication off our personal phone numbers.
Belal
Media Production, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Very Exciting app
I'm new in it and it looks like very exciting to use and to still using it .
PROSBecause of it's free and easy to use also it can organize my work.
CONS- Friendly usage - Lots of features - Fast and easy
Reason for choosing Pumble
- it's free - has a lot of great features - time management - very fast and easy to use
Reasons for switching to Pumble
because slack is too expensive and didn't have the features that I need like here
Daniel
Information Technology and Services, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Review Daniel's team
Easy to use, very user-friendly design and simplicity make it very fast and with on-time delivery messages
CONSNothing special to dislike tbh, every element is visible and easy to find
Reason for choosing Pumble
Recommended by a friend to try it.. I heard that this is a good alternative with improvements that Slack lacks on.
yvonne
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Awesome Program!
easy and afforadable
PROSHow cheap the program was and how easy it was to set up.
CONSnothing yet, I have not used the program longer than a day.
Reason for choosing Pumble
slack was out of our budget. we needed something free.
Reasons for switching to Pumble
crew app had a limit on users and the monthly fee was out of our budget at the moment.
Windyl Joseph
Information Technology and Services, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed June 2021
An Awesome Free Collaboration App
It is sufficient for a free collaboration app and awesome being free forever.
PROSIts Free Forever! Its easy to setup and use. Its features and look and feel are similar to Slack though not as extensive. But the main features needed are present.
CONSSome features for managing the workspace settings are lacking. And preference settings lacks customizability.
Reason for choosing Pumble
Its Free and has similar look and feel to Slack and has the same main features.
Reasons for switching to Pumble
Limited free plan features. Paid plans are too expensive.
Alex
Computer Games, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2022
An affordable and near feature-complete business messaging app
The lack of a need for an account by just using email invite codes that are remembered by your browser is very well done feature that I would welcome in many other apps. Furthermore, the chat features are well done and in particular the thread functionality is very well organized with helpful menus for threads you are in. Also, the free version of the file sharing limits are not at all restrictive, which was a pleasant surprise.
CONSThere is an annoying bug in the desktop browser version where if you have a channel open while you receive a notification in it, the notification stays until you go to another channel and then reopen the current channel, as opposed to going away right away (because you are in the channel and thus you see the notification right away). Also, its file preview could support more common video and audio file formats like .mkv, and a "Reply" button in text channels a la Discord or Slack would be nice.
Vendor Response
Hi Alex, Thank you for your review. I've forwarded your feedback to the team for consideration for future updates of the app. Please do not hesitate to reach out to our support team directly at support@pumble.com. Cheers!
Replied July 2022
Anonymous
1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Glad we made the switch from Slack
We’ve been using Pumble since it launched. Our team is amazed at how responsive their support team is. They’re continuously updating the software, and they really take on customer feedback. This was VERY important to us. We’re pleased to have such a great Slack alternative for less $. We transitioned from their Free plan, to Pro, and now finally to Server.
CONSThere were a few teething issues in the very beginning that have since been resolved.
Paulo Alves
Architecture & Planning, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Fantastic, but needs some tweaking
It's free and easy to understand. No difficulty for all our team members
CONSlack of tools for integration with other services. As well as lack of video calls or group calls
Vendor Response
Hi Paulo, Thank you for your review! Kindly note that we've added one-on-one phone and video calls to our app and are currently working on group calls. Cheers!
Replied July 2022
Paulo
Architecture & Planning, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2022
Great, but need more party aplications
your free prize, all plataforms suports and very lite
CONSlack the voice message suport and video call and problem of alert in IOS
Vendor Response
Hi Paulo, Thank you for your feedback! Please note that the team is currently working on voice and video calls, and this should be out soon. As per the issue with iOS notifications, please reach out to our support team at support@pumble.com so they can troubleshoot it with you. Best Regards!
Replied March 2022
Tarun
Computer Software, 51-200 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed April 2021
Limited Feature
Not satisfying, I choose pumble because i thought it has many feature and it's free. But the moment i installed, it asked me to Join/create workspace i did and i am limited to chat feature only. No calls, no screenshare, no recording, consume much internet bandwidth.
PROS1. Performance 2. It's free 3. Similar to Slack 4. Collaboration can be done easily
CONS1. Have very limited feature for private workspace 2. Don't have calling and screen sharing option,, still using google meet for this 3. If your communication is too long,, ( your chat history) then it takes too much time to load your chat 4. Consumes too much internet bandwidth
Reasons for switching to Pumble
Because i thought it was free
Aaron
Computer Games, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
This is a game changer!
This has helped us work closer as a team, the ease of setting up channels to help us flow different aspects of our work together and make sure the right people are working on the right thing. It's so easy to use and has helped up so much bring our work more digital.
CONSWe can't find anything we don't like, we love how it works and its ease of use.
ferdinand
Government Administration, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2022
Government User Review
very encouraging
PROSEase and convenience in using...very user friendly
CONSthere must be some features that seems missing....i cant tell for now but i know this will improve someday
Vendor Response
Thank you for such great feedback Ferdinand. If you have any suggestions on how to improve Pumble feel free to drop us an email at support@pumble.com Cheers!,
Replied April 2022
Pablo
Verified reviewer
Computer Software, 1 employee
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed June 2021
Nice free tier
It's fast, lightweight, has native apps for Windows, OSX, Linux (!), Android and iOS, so it's a great competitor against Teams or Slack. Excellent free tier for small teams or open source projects.
CONSStill some things to polish out probably, and I'm sure design will improve a little over time, but it's a minor con!
Stefan
Verified reviewer
Computer Software, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed May 2021
Alternative to Slack!
Easy to use, very familiar UX/UI and not technical issues.
PROSThe base features I daily use are covered for no extra costs!
CONSThe early stage of the software makes it hard to predict the product goal. Is it the product I'm looking for now? Yes! Is it the product I will stay for long? I cannot say...
Reasons for switching to Pumble
Cost perspective
Michelle
Security and Investigations, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2021
My review
It's easy to use and reliable.
PROSEasy to see if there is a thread, direct message or message in channel section.
CONSThe message is not immediately visible and also can't see if the person is online or if he/she seen the message.
Reason for choosing Pumble
It's more reliable and organize.
Rosemary
Verified reviewer
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Very excited about Pumble
My overall experience has been great!
PROSI love that it's user-friendly! I have no complaints. If you have used Slack or anything similar you will have no issues using Pumble
CONSI think it won't load on Safari but that could just be me.
Jordan
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
huh
its good but we will use it more and edit that review if it needs
PROSthis software saved my company so yeah its good
CONShuh theres work that has to go into design but overall its grereat
Manan
Human Resources, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2022
Very good app for team communication
We can share files, easy login and is accessible on phone as well
CONSThey have added the call feature but it takes you to browser and the sound qaulity isnt that great,if there was videocalling and team calling feature then it would be great.
Cherie
Telecommunications, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Pumble
I have had a good experience. I love the faces that you can choose to have or you can have your own picture. Easy to keep intouch with co workers or your supervisor.
PROSEasy to communicate with other employees or the Supervisors. You can check and see what is going on or leave messages if you need to. You can send attachments if needed.
CONSAt first I was a little lost on using it. Then I watch and easy video that explained how to use and what to do.
Reasons for switching to Pumble
Our boss choose to make the switch, Im not sure why, maybe cost effective and easier to use.