ReadyTalk Hosted Voice software


68 reviews(4.5/5)
68 reviews(4.5/5)

ReadyTalk is a cloud-based communication service provider and offers hosted voice, video and web conferencing and streaming webinars.

ReadyTalk’s hosted voice solution, powered by Evolve IP, delivers cloud-based business phone services as well as a suite of communications and collaboration solutions. Features include messaging, audio and video conferencing, screen sharing, file sharing, virtual meeting rooms and more.

ReadyTalk provides business desk phones and conference room phones to support video and audio calling. The application allows users to start a video call on a conference room phone and continue the call on a mobile device. The system provides a recording option for users to record their webinars for training and marketing programs.

ReadyTalk’s multi-tier customer support team is available 24/7 by phone.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic)

68 Reviews of ReadyTalk Hosted Voice

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  • Sarah from Mechanical or Industrial Engineering

    Number of employees: 201-500 employees

    August 2018

    Easy to use for webinars and video conferences

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Some other programs you have to call in for the webinars because the connections through the computer isn’t great. Not this one

    Pros

    Easy to use system when attending video conferences or webinars. It’s a short process to sign in and you don’t need to download.

    Cons

    I would recommend this, I've never had issues using it

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jean from Room & Board

    Number of employees: 501-1,000 employees

    August 2018

    Easy to use conference tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Conference call with someone outside of our company

    Pros

    I liked the easy set up and how easy it was to get started with the first conference call

    Cons

    I don't have any specific call outs from the times I have used this software

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    You can connect anywhere

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    I usually use go to meeting. That has been my go to program. Recently one of companies we work with use Ready Talk. I was not in my office and the meeting was last minute but I had my phone with me. I was surprise on how user friendly the program is and my favorite on how easy to use with my phone. I was sold after that.

    Cons

    The cost was a little to much for us. We did get one of our board members to fund it for the first year so I am excited.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • samuel from University

    Specialty: Other

    Number of employees: 2-10 employees

    July 2018

    ReadyTalk an excellent software for facilitating meetings when you are in different places

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    ReadyTalk is a very good program for people with large businesses which requires a lot of travel since it enables you to communicate efficiently

    Pros

    ReadyTalk is user-friendly and it is also very easy to use.
    It has all the feature that you need to make communication easier and faster

    Cons

    ReadyTalk does not allow video conferencing and it is also very expensive compared to other modes of communication

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Shekhar from KGI

    Specialty: Healthcare

    Number of employees: 2-10 employees

    July 2018

    Good enough tool for collaboration

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    An intuitive dashboard for audio/video conferencing; other features such as screen sharing and file sharing make this software comprehensive. The customer support is available 24/7 which is cool.

    Cons

    The integration of conference details to Gmail calendar is a hassle. Competitor conferencing software such as WebEx, Zoom and Skype performs better jobs respectively as they run smoother

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Rushang from Akarsh Exports

    Specialty: Retail

    Number of employees: 11-50 employees

    June 2018

    Good Tool but needs improvement

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My employees are happy because they can "work from home"

    Pros

    It is very user friendly and it has the desktop app to facilitate meetings in different geographical areas. Any employee can join from any part of the world. It also has an automation feature reminding the people in advance of scheduled calls.

    Cons

    I cannot share my screen without the opposite person installing the plugin. It maximises its potential in only audio and needs to improve otherwise.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 51-200 employees

    June 2018

    Inexpensive Webinar Tool. Has all the Basics.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Hosting Webinars, integrating that data into Marketing Automation. Hosting recorded webinars as if live.

    Pros

    It's has all the basics you'll need to get started with Webinars. The integration into Marketo generally works but could pass in more data around time spent in the webinar in a way we can action. We use their illuminate tool for recorded webinars with also generally works well.

    Cons

    Their illuminate product is good for recorded webinars but has its limitations. There is no Q+A, it's all chat only. The chat is public by default, so you'll always need a moderator online watching it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Marc from SLI

    Specialty: Other

    Number of employees: 201-500 employees

    June 2018

    Chat App

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Fun application and clear and intuitive. Easy to use and doesn’t lag everytime. One pro it hs over its competitors is its low RAM requirements. It’s faster than other chat apps.

    Cons

    I believe that the app’s design might need a little work but that’s is definitely not enough to demotivate the purchase of This object.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Stacey from Pet Partners Worldwide

    Specialty: Retail

    Number of employees: 2-10 employees

    May 2018

    Okay but not AWESOME

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The basic features of this program work okay. It allows different people to be in different locations and all jump on a call, which is the best feature.

    Cons

    Need some updates to fix some issues, like the web meeting, long up load times, etc. I think it could be a really good product just need some improvements.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ashley from Exinda Networks

    Number of employees: 51-200 employees

    May 2018

    Extra feautures are helpful!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We really liked the ability to upload slides and have a moderator on the call to support us and help people log in. The private meeting room for speakers before the meeting started was also helpful. The customer service is really good!

    Cons

    Our users always had issues signing in. Everyone is so use to gotowebinar and online audio. Readytalk prefers people to call in so our webinar attendees were often confused. Also they didn't have the plug ins installed. If the platform was more adopted it wouldn't be an issue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • SarahAnn from Chest Wall Injury Society

    Specialty: Healthcare

    Number of employees: 2-10 employees

    May 2018

    Overall a great product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Overall I am quite happy with the product most of the time. I would recommend it.

    Pros

    Relatively easy to use, has lots of features, and meets our needs. I really like the meeting management portion for the fact that I can invite people very easily into an already existing call.

    Cons

    My international constituents are frequently confused by how to log into calls - we seem to have challenges with participants from all countries with almost every international call. It is eventually resolved, but seems more cumbersome than I would expect. Also, the gmail calendar integration struggled in the most recent g-cal update (Q4 2017 or so). The integration of automatically inserting call information into the appointments went haywire for awhile, and which was especially challenging since it was the end of the year and we were setting up all of the reoccurring call times for 2018. It has been resolved now, but was a major source of consternation for a time.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Ken from sfdc

    Specialty: Professional Services

    Number of employees: 10,000+ employees

    April 2018

    Good conference solution

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It is pretty simple to use. The mobile app works great for conference calls. Good presentation tool. Outlook plugin integration.

    Cons

    Experiencing lag when using the presentation tool. The pricing model can get expensive. No video conferencing.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Matt from Zebra Tech

    April 2018

    It works really well for us

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like the functionality of it and how we can interact with the software. The recognition that you are on the call and don't log in through your computer is great. Better than Skype.

    Cons

    I don't have many cons for it. It seems to be a great options versus Skype. We have lots of trouble with Skype so this has become a great alternative.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 1,001-5,000 employees

    March 2018

    ReadyTalk has made our webinar services much better

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is easy for our webinar attendees to join and participate. Since it is web-based, they can easily join from anywhere with no downloads required.

    Cons

    Additional features would give this product an edge. For example, it is limited on creating one webinar event with multiple times.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Marriah from Oil & Gas

    Specialty: Energy

    Number of employees: 1,001-5,000 employees

    August 2017

    Serves its purpose

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    ReadyTalk is easy to use and has all the capabilities you would expect from a conferencing call software. It is intuitive and does not lack basic functionality that would be expected with this type of product.

    Cons

    ReadyTalk does not seem to go above and beyond the conferencing call functionality in terms of expanding on other areas of interest for the user. It serves its purpose and that's about it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Nicole from Swift Solutions

    Specialty: Hospitality

    Number of employees: 2-10 employees

    March 2017

    Great for it's purpose

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I only use ready talk to schedule conference calls, but it is simple to enter the information and it pre-populates a Outlook Calendar Invite for me to send, which is great.

  • Krista from Health eCareers

    February 2017

    Customer Service Team Great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    My last company used ReadyTalk as our conference calling software, and it was mostly an okay system. It was a little higher learning curve than other calling software I have used and the interface could use an update, but the customer support team was always great and willing to come out to the office and do training or update us on new features.

    Review Source: Capterra
  • Debbie from Pulmonary Hypertension Association

    January 2017

    ReadyTalk is great!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    My organization used ReadyTalk for many years and their webinar services is easy to use and full of tools for interactivity for an engaged audience participation. From a chairperson/admin perspective, this service is just terrific and everyone on my staff had no problem using it.

    Review Source: Capterra
  • Shelby Knops from Marketing

    Specialty: Other

    Number of employees: 201-500 employees

    January 2017

    ReadyTalk

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great Marketo integration, easy to use, very functional product.

    Pros

    Better than many of the other offerings out there.

    Cons

    Audio operators are outsourced .

  • Kristy from PYCO Digital

    Number of employees: 51-200 employees

    December 2016

    It is good enough for me

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The most feature that I love when using this soft is the Outlook plug-in so that I never miss any invites. It's also very easy to launch your meeting via the plug-in. Simple to set up. But it may be your nightmare if there are a lot of graphics and videos.

    Pros

    Simple to set up and easy to use.

    Cons

    Too slow to load the media files.

    Review Source: Capterra
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