I’m able to receive more inbound calls with RVMs I also have been able to track what is working best for me

I like the amount t of tracking numbers and campaigns I can run at the same time. I also like that it does a deep trace as calls come In.

I wish the app would have a dialer rather than only being able to dial 1 number at a time. I have to utilize mojo dialer which then separates the contacts. The only way I can record my calls is to use my tracking number to dial into my mojo dialer and then start my calls which records every call I made in that session instead of recording each call separately.

All in all, I've had a mostly positive experience using this software as a 1st time user. Met most of my expectations in terms of the results I was looking to get out of it and has potential to be an even better RVM tool for wholesellers. I am aware that they are working on integrating CallRail within it as well as the ability to drop RVMs on landlines. If you are a RE investor also looking to try this software for the purpose of reaching more of your leads with mobile numbers, then this is a great software tool to use to broadcast your ringless voicemail campaigns to generate more inbound calls that can lead to appointments. What sets this apart from the others that I've seen demo's for before is the DeepTrace feature that populates all relevant info about the property and/or the property owner within seconds of them calling in; it's insane when you first see! No more awkward probing for the caller's info when they call in. Keep in mind that because of the lack of landline RVM drops at the moment, you would need to consider scaling your list(s) higher as your list could be reduced to as low as a 3rd of your original because of that limitation.

So just to give some background from my intended us and how it could relate to how you might use it to your needs, I am a new-ish wholeseller and have been using ReiRail RVM for the purpose of reaching my leads and increasing inbound calls to setup appointments with homeowners. Pros list: -Good conversion of leads that resulted in appointments (for numbers that RVM drops were left on only) - All tangible info on property or property owner prompts when they call in within 2 seconds (favorite feature) - Able to easily create campaigns and track progress with unique phone numbers - Don't have to pay extra for getting tracking phone numbers - Skiptracing service is also available and can be done within 15-20 minutes - User Interface is straightforward and easy to use - Customer support replies quickly to any questions or concerns

- RVMs can't be dropped on landlines currently which can reduce your eligible leads to a 3rd of your list after scrubbing against DNC (my biggest con with Rei Rail) - No predictive dialing or outbound dialing for leads not assigned to campaigns (at least not yet) - Skiptracing software charges a bit higher than other providers (but can be offset by their turnaround time depending on your preference) - Cannot change tracking numbers once they are assigned to campaign

I spent a good amount of my marketing budget on this service only to have them not allow me to use RVM. I got a negative ROI.

You can mass text pretty easily to alot of people.

I signed up to use RVM's and some mass texting. A couple weeks in they disabled the RVM service and told me it would be back in use soon after their software engineers fixed it. A couple weeks later they still hadn't fixed it but i was still getting billed. This service was a scam for me. I paid full price for them to not allow me to use over half the service. I feel like an idiot for giving these people my money.

Overall this has been an excellent upgrade to our business. We were using a different back-office system for a lower price and it was exhausting having to skip trace every name. They did not provide numbers, did not scrub on the DNC, they did not offer an RVM obviously. It was not user friendly. We had considered saving $ by subscribing to all these services separately but that would have complicated our system. REIRail streamlines everything

Aside from the ease of setup, the automatic call display for contacts, and the skip tracing service, I love the support. Any questions or concerns, even late at night and someone has been there to help. I am grateful for this product and for the people who brought it to fruition.

There is no auto-save feature. Example: I am editing notes on a call I just had. I new call comes in. I either reject the call to save my notes or I go to call and lose all my notes, it is a split second decision. Also, when replying to text messages, the moment you hit send the message screen disappears and has to be reopened. The text feature should open into a separate chat window.

overall, I like the product, but the buggy functionality kept me away from the product for several weeks. but i'm back on it and will use it to create leads even if I have to work thru the bugs myself

I really like the whole concept of the software. If the system's functionality was on point, this would be absolutely the best tool in my toolbox for contacting owners

2 issues I have with the product: - The product doesn't evenly distribute drops within a given campaign time frame. If I want 100 drops in 8 hours, the system will just start dumping drops. I wanted to space drops over 8 hours to allow myself time to answer call backs, but because the system just start dumping drops without spreading them out, I got hammered by callbacks. So I have been having to manually work around this. I just set up 1 hour long campaigns with 30 drops. The system will drop 30-32 successful drops in about 35 min. Its not spreading them out appropriately, but at least I'm not getting hammered by callbacks and I can actually try to answer each call. Still tough and I am not happy about this at all. Biggest reason for no 5 stars - I started a lead page and choose the beta. The beta is too much work so I wanted to choose a different option, but I cannot. So I tried to create a new page using my same arkpropertysolutions but the system said I was already using the name. And now I cant delete the old, unusable lead page. - could use a way to make sure the system is not calling the same number multiple times, as in if a landlord has several properties