All Remo Reviews

1-25 of 204 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Melissa

Events Services, 11 - 50 employees

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2020

Remo is a great virtual conference software option

User Profile

Zewin

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Connecting in a Virtual Office

Convenient. Flexible. Adaptable.

PROS

I love that I can work remotely with my team at ease. One of the biggest problems I encounter when working remotely is being able to initiate communication or present ideas as the person might be away from the computer. With Remo, I'm able to be on standby with my teammates if they need to look for me, essentially the same as if I was in an office with them and I were to walk over to their table to ask for their help.

CONS

So far it's been helpful in solving my problems.

Alan

Non-Profit Organization Management, 201-500 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

A Game changer for networking online

Networking for large groups of people is a major problem that is being solved. Zoom simply does not provide a solution for this problem. - breakout sessions are awkward and require an admin to be present all the time to move people between rooms. Remo enables us to organise an event "hands off" as people can firstly see where everyone is in the different tables and they can move independently between these rooms. It's a fantastic innovation. Most, if not all of our events involve 50+ people getting together and connecting informally. Remo heklpy us to continue to provide this kind of value in an online format. I don't think we could have offered the same value to our attendees if we used multiple zoom chats or breakout sessions.

PROS

Remo provides a fantastic platform for making networking easy online. The ability to have multiple tables in one view, with the ability to see who is chatting with who is a complete gamechanger for networking online. As an admin organizing large networking events there is simply no other tool that provides this kind of value.

CONS

Barrier free entry would be the best new feature for new people joining a remo event for the first time. There are often issues with people accidently selecting "join as speaker" when they are only an attendee. This blocks them from entering and causes a lot of confusion. I would also like to see an easiersystem for entering the timing of the event (during the pre-event setup). The current method of using the clock is not easy to use and after entering the starting time it almost always give me an error that my finishing time is before the starting time. This happens when I clone an event and change the time and date of the start first.

Reason for choosing Remo

The overall interface was a bit confusing and not as intutitve as Remo. Also in remo you could easily see the entire space on your sceen so everyone was visible. The other solution was free but we expected the price to be introduced soon so instead we wanted to pay for a known good product and price instead of using Airmeet for free for a while then having to pay an unknown fee.

Reasons for switching to Remo

Zoom simply does not have this functionality and our interim solution for networking online was to create multiple rooms. This requires sharing an excel sheet with a list of who is in what room and then switching to a different zoom link. Flow and consistency is lost and people become disjointed. With remo people can easily seize an opportunity to pop over to another table and connect with someone important to them.

Emily

Information Technology and Services, 10,000+ employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2020

Great concept, needs tech/security improvement

Great for networking and getting people to talk to each other. Bought the premium subscription to potentially use for a training program, but cancelled after one month due to tech issues with audio and insufficient security for our purposes. Have since been using Zoom breakout rooms and meetings.

PROS

Excellent graphic interface, concept of tables makes participants feel more connected, good for networking events. Good communication from company about updates and new features, basic user guides are shared for distribution. Company seems honest, will prorate the cost of a subscription if you cancel early. Like that the license is only attributed to the administrator - otherwise, many people can use the service without a designated license, as long as it doesn't exceed the limit set by your plan.

CONS

Common unresolvable tech problems for some users - could only hear one other person, or couldn't be heard, for example. Limits group to 6 - sometimes wanted bigger option. Never figured out advance set-up for events or the concept of event managers - a colleague who reached out to tech support did not receive a clear answer. Security is not as high as it should be to meet our organizational needs.

User Profile

Spud

Verified reviewer

Design, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2020

Remo allows for autonomy in virtual events

I've really enjoyed working with the Remo team and they have been very helpful in troubleshooting bugs. As a newer platform, they are working to correct issues as quickly as they can. But it still has a bit of lag compared to more established video platforms. But even with that, I love Remo and it's one of my favorite tools!

PROS

The main reason I use Remo for most of my virtual facilitation is because it allows participants to have autonomy moving around a virtual room and join the small group conversations that matter to them. Most people are 'stuck' in breakout rooms with zoom and other platforms - but Remo allows you flip that dynamic for your participants! I also LOVE being able to upload custom floorplans - many of my clients love that we can match their brand with the event.

CONS

As a new platform for lots of users, there's a learning curve to figure out how to manage the event. Once someone has had familiarity in the platform, I find they love it and want to host a second event - but sometimes that first experience can involve a lot of 'learning the ropes' rather than focused on the specific intent of your event. It can also be challenging not being able to see everyone's video in the main presentation area. I often find myself wanting to have conversations with more people than are allowed in the small groups, but there's no option for that so I sometimes have to refer back to zoom with my group.

Reason for choosing Remo

Ultimately I choose Remo because it allowed me to upload custom floorplans and let everyone have choice over which small groups they wanted to join. Those two variables make Remo stand out compared to all of the others!

Kimberly

Events Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2020

Why I Jumped In with Both Feet

It has been great. I invested in the Studio Licence so I could launch a virtual event venue on the platform. I immediately saw the potential for supporting the events industry with a virtual space that would be managed by an event professional with my experience and understanding of how best to maximize the platform for a successful event experience.

PROS

I was looking to help a client transition an event from live to virtual. This platform felt the closest to live and checked the most boxes on our needs list. The ability to network at the tables and the ability to customize the look and feel of the virtual space were big for me.

CONS

The inability to use RTMP link for streaming onto the stage and the on-boarding/registration page.

Reason for choosing Remo

REMO checked the most important boxes for my client and once we built and experienced the event we were sold. The look, feel and adaptability of REMO just spoke to me and seemed to be a platform I could embrace and build a business around.

User Profile

James

Verified reviewer

Management Consulting, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2020

Great experience!

Gives the facilitator and participants a fun experience and with much more natural flow than other platforms. The biggest challenge is getting past the set-up issues for participants.

PROS

Remo creates the freedom for participant in an event to move around and network as they please. Its relatively well tolerated by IT departments who may ban Zoom and it creates a far superior experience than the usual video conferencing platforms.

CONS

Participant take on is the biggest barrier - getting folks in the room with microphone and camera working is a challenge. The Deskle whiteboard is not as sophisticated and user friendly as Miro or Mural. My advice would be to reach out to an affiliate like myself and get help for your first few sessions. Pricing has also increased quite a bit recently.

Reason for choosing Remo

No need for end user equipment and easy to navigate

Reasons for switching to Remo

Teams is a terrible large group platform and Zoom does not allow for freedom and creativity in collaboration

Lindsay

Fund-Raising, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Great product - Recommend for multiple uses!

The customer service team is top-notch. I know they are invested in making sure we have a successful event. We have a few events under our belt through Remo, and more and more people are asking about the platform!

PROS

Remo is the closest thing to an in-person event that we have experienced, while being remote. It effectively allows our team to cultivate and steward event attendees in a fun and meaningful way. We like that users are able to move themselves from table to table, as you would at a typical convention or cocktail reception. The functionality of the white board, presentation and announcements makes it easy to host an event.

CONS

The Remo team has been working on additional room layouts and I am excited to use those. For a new software, there is very little that I would change and I know the team is always taking our ideas into consideration.

Reasons for switching to Remo

Functionality and a more personalized event experience.

MICHAEL

Marketing and Advertising, 1 employee

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2020

Quality Matters

Hoping to get quality recordings of presentations to work with

PROS

The user experience is wonderful, lots of compliments.

CONS

2-3 people out of 50 always experience problems with cam/mic working, some give up and leave. A better tutorial that helps users quickly discover navigating around would help

Reason for choosing Remo

Remo seemed to be functioning and trustworthy

Reasons for switching to Remo

user experience is richer

User Profile

Kate

Verified reviewer

Biotechnology, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2020

User friendly and fun!

Remo is a user friendly platform, that could work for a variety of businesses. I am really happy with their customer service and in general their passion to keep improving the platform.

PROS

This platform is exactly what we were looking for as a solution to live networking at our digital events. It was super easy to set up and get going, and the free trial was really handy.

CONS

The only negative feedback we'd had from participants using the platform was that it wasn't easy to view other participant details e.g. Name, Job Title & Company. We aren't sure whether we want to make the move from Zoom to Remo for the presentation content as it doesn't seem quite as seamless. But we will give it a go!

Reason for choosing Remo

Remo without doubt provides the best virtual networking experience to replicate real life networking!

Karen

Logistics and Supply Chain, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Feels like you are there!

we are solving the problem of a physical event for our customers. Great experience with customer service and pre-sales. Your guided Tours are excellent!

PROS

enter in to a room with tables and chairs is a great feeling

CONS

More floorplans or an easy "DIY" step-by-step guide... i.e. 1) click here to chose your color, 2) click here to chose #of sponsors, 3)... and so on.

Reason for choosing Remo

Because of the Guided Tour and the first impression from the floorplan experience

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2020

Long on Remo

Super long on the platform because of call quality -- feel like their UI/UX team needs to directly connect more end users of software. Needs more features like icebreaker has.

PROS

Remo provides the best audio and video quality of any platform we've used -- better than Zoom. The ability to switch rooms is also relatively seamless.

CONS

* screen share sometimes locks up * no waiting room capability to let someone next meeting is waiting * switching between buildings and some other things don't feel seamless

Reason for choosing Remo

The call quality is consistently awesome.

Reasons for switching to Remo

The call quality is consistently awesome.

Anonymous

201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2020

Excellent software!

Thanks Remo, you saved our annual hackathon. Usually we would hold this event in the office but due to COVID restrictions, we were unable to do that this year. Remo helped to better connect us all and allowed us to successfully run the two-day event remotely.

PROS

- The customisable layouts. - Extensive whiteboard/screen sharing functions. - Presentation/broadcast function with chat/Q&A window, YouTube etc. - Easy to use and set up.

CONS

- The lack of polling/voting systems. - The fact that Remo automatically puts you on a random table when you enter the event/a new floor. - The fact that chat messages disappear and don't save for very long. - The audio didn't always work very well when using headphones

Reason for choosing Remo

Better functionality

Sota

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed September 2020

Remo is an indispensable partner for our "Online Job Fairs".

Our "Online Job Fairs" focus on dialogue between companies and participants. The great thing about "Remo" is that it allows participants to interact with each other online while understanding each other's location. This is not possible with "Zoom" or "Google Meet". The commitment to our Online Job Fairs cannot be achieved without Remo.

PROS

Participants should be able to interact with each other individually with an understanding of each other's positions.

CONS

*Participants have no control over where they jump in. *Can't use the participation URLs around. *Can't delete the participant history on the chat screen. *Can't place an owner at each table.

Reason for choosing Remo

I have already spoken.

Vanessa

Performing Arts, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Fantastic Solution for Modern Problems

PROS

The ease of use is so important when setting up new media. Having people feel comfortable in a brand new space during difficult times is the only way to move forward. And the online environment is great to look at and fun to use!

CONS

I had to get a new computer and faster internet access in order to facilitate. That gets to be difficult for the casual user or a first time user who isn’t as tech dependent or savvy.

Jennifer

Consumer Services, 1 employee

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

5

Reviewed August 2020

Remo for fun

PROS

More interactive than zoom Pretty background Feels new and exciting to use Ability to hold Breakout chats

CONS

Have to give people details on how to use Remo because it’s not zoom and people think anything not zoom is automatically too hard to use.

Brett

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2020

Excellent Option for Virtual Events

We really enjoyed using the software for this event. It was a great way to still hold an entertainment type event and keep the audience engaged and excited.

PROS

We loved that participants got to enjoy a virtual event and experience it with their table mates, almost as if they were together in person at a table. It made the environment so much more exciting and fresh for individuals that were already tired from sitting in front of their computers all day long during this pandemic.

CONS

I would love if there were more custimziable features on the back end of the software, for example, it would be great if the reminder emails and emails to participants could be customized with the name of the sender. The current noreply name turns people off and usually ends up in spam or junk. I think that would be a tremendous added feature to consider.

Reason for choosing Remo

The pricing structure and the sign-up was more up front with Remo. The other software, you had to email them and then get information back before you could actually sign-up. With Remo, all of the details were available and you could just get started.

Michelle Byars

Civic & Social Organization, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed September 2020

Terrific, can't wait for the next generation

Great experience that made it easy to chat with others in a casual manner. Highly recommend the ability to 1. assign a facilitator to a table and 2. allow that facilitator to either/or "extend" the table to permit more people to join or "add or split" a table to continue the same discussion with additional people. In other words if a table is discussing "Topic x" and more than 6 people want to be included in that discussion, then maybe the facilitator has the ability to expand the table somewhat to allow maybe 15, or split the table into subtopics.

PROS

Really intuitive, connects to real world experience. Great to see who was at a table before entering - although it would be great if they "had" to enter a title/company.

CONS

As a presenter, I couldn't see the "tables". Also I didn't find a way to chat with fellow presenters only (all at once).

Matt

Computer & Network Security, 10,000+ employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2020

Training with Remo

I would say very pleased despite some of the limitations - enough that I will continue to use it and look for improvements

PROS

I like the separate rooms - allows for an excellent way to do group team building/exercises

CONS

I would like it to be vastly easier to customize (floor plans, etc)

Alex

Publishing, 201-500 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed August 2020

Audience Loves it, would love more customization

Overall, this is a great program for a 1 day conference. The table concept is great and I would definitely recommend to my colleagues. Once I was able to get a floor plan designed it was really impressive.

PROS

It's very straightforward and easy to set up. The customer service is top notch. audience generally liked it. good feedback.

CONS

I wish there was more customization in the floor plans natively. I wish I could increase the audience size while the event is going on. I wish i could turn on and off the event. I wish the video window on the left could be an image instead. needs more tablet/mobile support.

Reason for choosing Remo

The ease of use, no frills, simple to use for the audience.

Mark

Computer Games, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2019

Remo is a great Sococo alternative

We have a fully remote team of 15 people, and a "virtual office" app like Remo is vital to clearly communicate online presence and status, provide team members with the ability to quickly video-call each other throughout the workday with minimum hassle, and foster a sense of belonging to a bigger team.

PROS

An improved version of Sococo: good performance, great screen share and whiteboard, good user interface. Less stupid name as well.

CONS

No mobile app, no standalone app for PC, you must use Google Chrome to use it. Minor complaints: no Slack integraton, also there is only one office layout and it doesn't look very good. Some spaces on Sococo are more visually appealing and detailed.

Agustin

Security and Investigations, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2019

Not great, not terrible

PROS

The way Remo shows an emoji to indicate who is speaking

CONS

The user interface and user experience. The map is claustrophobic

Georgie-Ann

Events Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2020

A real game changer!

Overall I recommend Remo to everyone! From the software to the team Remo is a great company.

PROS

I started using Remo in 2019 and it changed my whole whole when it came to online events. The networking feature was a real game changer on how people interact. Work and host virtual events!

CONS

They are still a new company. The only thing I want to see in the future is the ability For more mobile usage

Isai

Education Management, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

WHY 5 Stars on All

Grateful!

PROS

I am a 5th grade teacher in Santa Cruz, Ca. We have been tasked with shifting a 19th century educational system and with C19 change adapt transform evolve for 21st century learning. This software allows us to create a virtual classroom! That alone is 5 stars! I miss my students and the questions and ideas we wrestled with. I have created a 21st Century Thematic Unit and needed a vessel to hold it all together. With REMO I can use many formats and many experts to really speed up student and teacher learning for the 21st century. Thank you, because C19 learning is challenging and innovators like the REMO team helps ease the challenge. Thank you.

CONS

So far just trying out and will send feedback as I encounter areas for improvement. Plus students are way better at finding ways to improve user interface.

Reason for choosing Remo

This is the first I have seen of such a product for education.

Jean-Paul

Media Production, 1 employee

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed August 2020

Bringing theatre back to the people

Overall it is a great platform. As with anything online, there can be tech issues but that is true of any platform. But like live theatre we roll with the problems and fix them on the fly.

PROS

The one things that we have lost in theatre since the pandemic hit, is the live interaction that comes with going to the theatre. That intimate interaction has been lost but with Remo we have been able to let people mingle and meet just like in real life. Our audience can sit at table and talk with their friends or meet their favourite performers without a hundred faces looking at them. We love the stage feature as it feels like we are putting on an actual performance just like in real life.

CONS

When you are putting on a show, there sometimes needs to be more than just 6 people on the stage. This is an issue we run into in the presentation mode. It would be great if speakers were able to go onto the stage (at the top of the screen)and bring people up there as well. Make it into a speaker private room.

Reason for choosing Remo

The ability to sit at tables with only 6 to 8 people plus the presentation mode where you can't see or hear the audience. It feels like a theatre experience.

Showing 1 - 25 of 204 Reviews