All Ricochet360 Reviews
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Ricochet360 Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.8
Value for money
4.8
Functionality
4.7
Pros
"The best feature on Ricochet360 is its automation such as texts,call tracking and social media tools."
"Besides the core service of providing best in class dialer optimization services, I appreciate the ancillary products I can utilize like Spam Guru Pro."
"Enjoy all the tabs that allow us to be detailed in notes as well as logging our calls per day future."
Cons
"Some features are buried under multiple menus, making navigation a bit cumbersome for new users"
"I faced a challenge in call routing especially during high inbound traffic period."
"The interoffice chat has a lot of features that I miss from other platforms."
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