All Ricochet360 Reviews
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Ricochet360 Reviews
Reviews Summary
Overall Rating
4.8Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.7
Customer Support
4.8
Value for money
4.8
Functionality
4.7
Pros
"Besides the core service of providing best in class dialer optimization services, I appreciate the ancillary products I can utilize like Spam Guru Pro."
"The best feature on Ricochet360 is its automation such as texts,call tracking and social media tools."
"Also, they have terrifically useful and helpful subject matter experts that efficiently help me optimize the product for our needs and capabilities."
Cons
"Some features are buried under multiple menus, making navigation a bit cumbersome for new users"
"I faced a challenge in call routing especially during high inbound traffic period."
"The interoffice chat has a lot of features that I miss from other platforms."
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