Ringostat

RATING:

5.0

(25)

About Ringostat

Ringostat is a call tracking solution designed to help businesses automate and analyze calls, virtual telephony processes, callbacks and more from within a unfied platform. Ringostat allows marketers to track campaigns and allocate advertising budgets accordingly. Businesses can monitor the number of missed and targeted calls, set up call forwarding schemes according to requirements and gain insights into customer journey based on specific campaigns. Ringostat facilitates integration with several third-party analytics, content management, messengers and other systems such as Google Analytics, Albato, Indobip and more. The product is available on monthly licenses and support is extended via knowledge base and live chat.

Ringostat Pricing

Starting from $39 for 30 days. The more products you select, the lower is the payment for each of them. Save money by connecting more products. Test all Ringostat products 14 days for free.

Starting price: 

$33.00 per month

Free trial: 

Available

Free version: 

Not Available

Call log

Ringostat Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Ringostat

1 - 5 of 25 Reviews

User Profile

Aleksandra

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

Right solution for analytics of calls

We have a great experience with Ringostat for more than a year already. It's a company that definitely worth checking it. What we like most is communication with support and customer success teams that are always ready to solve our issues quickly. We are also quite impressed with this company's growth. They release updates every month, and we always read their digest of updates to discover new features and opportunities.

PROS

There are two main goals in our business: 1. Analytics of all calls from the website, especially by targeting that we launch. 2. Analytics of calls that come from the Facebook group. And Ringostat is a service that helped us to realize both of them. We implemented call tracking to understand whether the targeting we launched brought a relevant audience. To do so, we used Ringostat's reports. A platform provides default ones, but we made a custom. By the way, custom reports are available for more than 30 parameters, so we had a wide range of options. We as well used call tracking for analytics of calls that come from our Facebook page. It was quite important as we provide lots of activities on our Facebook and put a lot of force on the content. To understand whether our investments in social networks actually work, we are using end-to-end analytics. It shows the ROI for each advertising channel.

CONS

We didn't have any difficulties in usage. Our experience of communication with company is great. And we easily got how to use Ringostat to double our revenue so our feedback is positive, nothing to complain about.

User Profile

Vova

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Best tool for tracking calls

This platform helped us to define ads that didn't bring us money. We stopped these campaigns and changed the texts so now our customers better understand us. Ringostat's tools helped us a lot in this case. We were also pretty much surprised by the speed of the reaction of their technical support team. These guys provided us with all the needed instructions and quickly launched the project. Ringostat also has a knowledge base and a blog where we found out some useful information about call tracking and cloud PBX usage. So our overall experience was great.

PROS

We receive lots of calls each day, so it was crucial for us to process them and define junk ones. Our company also needed to control sales reps and their work as well as the number of missed calls. But for sure, our main goal was to track sources of calls to optimize advertising budgets. That's why we bought call tracking and cloud PBX. These tools fully covered our needs. Ringostat's virtual PBX gave us the opportunity to listen to the recordings of conversations. We considered the shortest ones as junk and listened to all of them to discover that users were confused by the text of one of our ads. That's how we reduced the number of not appropriate requests. We also used Ringostat's default reports to discover the effectiveness of advertisings.

CONS

We were new to call tracking and cloud PBX so it was hard for us to immediately get all the opportunities of these features. There are lots of different options offered by Ringostat so we were confused at the early beginning.

User Profile

Nickolass

Verified reviewer

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2017

Dedicated and service minded. Smart toolset.

Knowledge

PROS

Dedicated Service, Nice people Ringostat has a killer feature with a wow effect and people to help you set it up. It makes it easy to impress new users on your website and to measure the impact on incoming calls that people make when they are on the website. But the bad thing about that is that for me, I actually received too many disturbing calls and it interrupted my daily routines.

CONS

Unfortunately, it was hard for an end client to get used to using in combination with their own internal call forwarding system, so we had some issues when testing it with four different users, as they would not always understand that the call was from the Ringostatsystem. Secondly, a third-party provider of local phone numbers had misused the phone number that was in use for my client in a way that they received angry calls from people that were not trying to reach them, but another company for complaining about Phone terror. I later found that the phonenumber is use was registered on the norwegian list for plhonenumbers never to pick up calls fram, as it was deemed a Phone terror number. There were actually a lot of articles about one of the spammers who had been using this number earlier on. This cost both me and my client valuable time and was hurtful for the brand experience. We decided then to not use the software anymore.

User Profile

Serhii

Verified reviewer

Information Technology and Services, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

A good choice for those looking for CRM integration with telephony

Our team performs maintenance and support of the client's WordPress website. In particular, they need to automate the sales process and implement virtual telephony, to set up integration with CRM. In this case, we usually recommend Ringostat. The platform is known for having a high-quality connection that works reliably and additional products. For example, our clients use the Ringostat app for calls, call tracking, callbacks, etc. In addition, the team can take other useful actions that affect website conversion. For example, one of our clients had their website numbers made clickable for free. We use Ringostat for ourselves, although we don't make calls that often. But we know from our own experience that everything will be fine with the connection. The technical support is friendly and does not impose additional products, advising only what we really need in our case.

PROS

Broad opportunities, high quality communication and good partnership conditions. We like Ringostat both as telephony for our company and good service for our customers.

CONS

Everything is ok. We are quite satisfied with the service.

User Profile

Olena

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Platform for advertising campaigns optimization

Our main goal was to optimize advertising campaigns and Ringostat did a great job to help us in that. We also want to mention our experience with tech support which was great. Guys replied to all our questions super quickly, they also helped with project settings. Ringostat also has a customer success team that as well helped us a lot. That's why our overall experience is a good one and we want to recommend Ringostat to every company that is looking for budget and campaign optimization.

PROS

Our company was searching for a tool that would allow optimizing ad campaigns. We were comparing different tools and companies, but all in all, we decided to choose Ringostat. This company offers unique opportunities for a business, and its tech support surprised us with their responsiveness and involvement; they were always ready to help. For campaign optimization, we tried two products: call tracking (as our company gets more than 20% of all requests by phone) and end-to-end analytics. We used call tracking to define sources of calls and keywords of companies; as a result, we mentioned that some campaigns bring junk leads. After that, we listened to the recordings of calls and found out that keywords that we used in ads brought not a relevant audience. That's how we stopped these campaigns and launched more appropriate ones. End-to-end analytics helped us to see the cost recovery of investments in ads. Furthermore, we used a callback to increase the conversion in the call. And Ringostat's callback fully covered our needs.

CONS

There is reallly nothing we can complain about. Probably the interface may seem not the most intuitive one but tech support and knowledge base cover these issues. So we never felt confused or lost in the Ringostat account.