RingOver Software

4.89 / 5 (9)

About RingOver


RingOver is a cloud-based business phone system for flexible teams to simplify call handling. Obtain virtual numbers in 60+ countries and benefit from free unlimited calls. Sales and support teams can improve their CRM and Helpdesk tools by integrating with RingOver to access call centre features such as click to call dialing, automatic logging of call activity, voicemail and recordings in the corresponding contact file. Other telephony features include shared numbers, toll free numbers, customizable voice greetings, IVR, automatic call routing, call queuing, call waiting, caller ID, call tags, call transfer, opening times, chat and SMS. Using the configuration settings in the team dashboard, admins can ensure their employees in any geographic location stay reachable at all times. Supervisors can also access real-time statistics and analytics data on call trends to improve the performance of their staff. Available via mobile and web apps, RingOver accompanies teams wherever they go and supports their growth with a simple cloud phone solution that complements their workflow.



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Supported Operating System(s):

Web browser (OS agnostic)

9 Reviews of RingOver

Average User Ratings

Overall

4.89 / 5 stars

Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(8)

4 stars

(1)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-9 of 9 reviews

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April 2019

Marcus from Intel Corporation

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

A Flexible Tool taht Enables Us to Run Our Business Smoothly

This tool deserves a five star because my experience with it since day one has been excellent.

Pros

I like RingOver's support team because it is amazing and responsive. It is a quality and an affordable software for unified communications.
Due to the efficiency of RingOver, I can highly recommend it to others.

Cons

RingOver has no notable flaws because it has been of benefit to our business since we began using it.
I like its easy to install and run features a lot.

Response from RingOver of RingOver Group

Replied April 2019

Your review made our day, Marcus! We agree with you - our support staff are next to none! So good to know that we can help your business achieve success and we look forward to working more with you :).

March 2019

Renan from RENAN SAVIDAN

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2019

Reviews after 1 year: everything is perfect !

The user interface is very friendly and call quality is very good.

Pros

I have had no issue using the web app from my desktop.
You can make free calls if you dont have big needs and more tools, more set ups.

Cons

I hope they had an intermediate plan which would more suits my needs as an independent

Response from RingOver of RingOver Group

Replied April 2019

This review made our day! Thanks for sharing your wonderful experience with us and everyone else reading. We have really big things in store in terms of new features and quality enhancements so hold tight - it only gets better!

April 2019

John from Turner Construction Company

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2019

Like the Name Suggest, Ring and Get Over it. A Great Software.

No reason for not communicating with peers and friends all over the globe. This application is impressing.

Pros

I like the capabilities of this software. This application just excites me as it makes the communication so easy and interesting.
Making calls without any single charge is a magic. Congrats to this great vendor. The software is also accessible using Web Browsing and there is the mobile application part of it.

Cons

Nothing contrary with this amazing application.I like everything concerning this great product.

Response from RingOver of RingOver Group

Replied April 2019

Hi John, Thank you for taking the time to write this review - it's great to hear you've gotten such great use out of RingOver! Thanks again and we will do our best to ensure we continue delivering a top-notch product for you to enjoy!

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2019

Nice concept and system

The calls are quality. Sometimes to some places there is a little bit of lag. But I am very happy with the experience.

Pros

Easy to use, and a very great customer service. CSR was great and very attentive. Also the APP is very nice to use.

Cons

Sometimes I have problems with the conexion. Only that.

Response from RingOver of RingOver Group

Replied March 2019

Thanks for sharing your thoughts on RingOver! We are glad to know you had a great experience working with our customer support personnel.Your feedback makes it even easier for us to continue improving our service quality so thanks again for that! Looking forward to working more with you in the future!

April 2019

Joy from Bank of the West

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2019

A Communication Aide that is Cheap.

Communication has been made easier with RingOver. Get your pack and your will enjoy.

Pros

I like the diversity and the creativity in this product. One, there is this merit of making calls all over for free with ease. Again, one can chat and video call with their friends and colleagues all over the globe without complexities.
Finally, the software is lightweight and easy to execute.

Cons

RingOver is a top notch software. I cannot even speak any ill word concerning this software. Great work from the developer.

Response from RingOver of RingOver Group

Replied April 2019

Hello Joy, Thank you so much for your kind words! We are happy to learn that RingOver makes your day-to-day life easier because that's our main aim! You're 100% correct about our developers - they work hard and I am certain they will be thrilled to read your feedback. Thanks again for the review, Joy!

March 2019

Jack from Elevatione Time Stops

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

5 Star Service

The support service has been second to none.

Pros

Call logs are useful and well organised. Ability to monitor and record calls has proved invaluable.

Cons

So far.everything is working exactly as we need it to.

Response from RingOver of RingOver Group

Replied April 2019

Thank you so much for sharing your experience with us, Jack. We really appreciate your kind words and we agree, our support colleagues are superstars! We are honored to have you in our network and glad to know our tool adds value to your team! We look forward to continue working with your team :)

April 2019

Kevin from Co-operative Bank of Kenya

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2019

Unified Communication. RingOver is Turning Things Around.

The cost of communication has been slashed to zero. Great tool for firms to consider.

Pros

The software is very easy to use, and one can have it on phone through an app, or from web.
RingOver facilitates free calls, and this lowers the communication cost.
Finally, one is able to monitor their call logs easily.

Cons

Complaining about RingOver is a wrong thing. This software is a five star product. Very helpful.

Response from RingOver of RingOver Group

Replied April 2019

Hello Kevin, thank you for your wonderful feedback! We aim to please and we will do our best to ensure you continue to enjoy the benefits of using our cloud-phone solution :)

April 2019

Rishi from THESIS

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

April 2019

Excellent

Excellent

Pros

Great service, easy to use, mobile compatibility and reporting tools

Cons

The service should be all-inclusive across all countries rather than a select few landlines.

Response from RingOver of RingOver Group

Replied April 2019

Hi Rishi, thanks for leaving such awesome feedback! We hope you continue to enjoy using RingOver and we would do all we can to ensure you receive the very best! Thanks again :)

March 2019

Noemi from Gemma Europa bvba

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

March 2019

My experience

I can share all my contact and call with my colleagues. In case I m not available , someone else will attend the call and the customer will not have to call to another number.

Pros

It is very easy to use, perfect for my business and excellent customer service.

Cons

The website is not always easy to understand

Response from RingOver of RingOver Group

Replied March 2019

Hello Noemi, thanks a lot for sharing your thoughts on RingOver. We are very happy that we can help your customer service team deliver value to your clients! We will be improving our website soon so you can have a better experience. Keep up the great work and we look forward to continue working with you!