About RingOver

RingOver is a cloud-based business phone system for flexible teams to simplify call handling. Obtain virtual numbers in 60+ countries and benefit from free unlimited calls. Sales and support teams can improve their CRM and Helpdesk tools by integrating with RingOver to access call centre features such as click to call dialing, automatic logging of call activity, voicemail and recordings in the corresponding contact file. Other telephony features include shared numbers, toll free numbers, customizable voice greetings, IVR, automatic call routing, call queuing, call waiting, caller ID, call tags, call transfer, opening times, chat and SMS. Using the configuration settings in the team dashboard, admins can ensure their employees in any geographic location stay reachable...


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Supported Operating System(s):

Web browser (OS agnostic)

27 Reviews of RingOver

Average User Ratings

Overall

4.11 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(16)

16

4 stars

(6)

6

3 stars

(1)

1

2 stars

(0)

0

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 27 results

March 2019

Renan from RENAN SAVIDAN

Verified Reviewer

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

March 2019

Reviews after 1 year: everything is perfect !

The user interface is very friendly and call quality is very good.

Pros

I have had no issue using the web app from my desktop. You can make free calls if you dont have big needs and more tools, more set ups.

Cons

I hope they had an intermediate plan which would more suits my needs as an independent

Response from RingOver

Replied April 2019

This review made our day! Thanks for sharing your wonderful experience with us and everyone else reading. We have really big things in store in terms of new features and quality enhancements so hold tight - it only gets better!

June 2020

Alexander from Movinghub

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Movinghub

From the initial first contact with [SENSITIVE CONTENT HIDDEN], who provided extensive insights into Ringover, providing case studies and pricing that would suit our needs. Full demo's of the dashboard, coupled with the usability and what would be required as our team grows at a rapid rate. [SENSITIVE CONTENT HIDDEN] was on hand, even during this CV-19 era and having to juggle parenting and work all at the same time. Right up to the day the number was ported over, [SENSITIVE CONTENT HIDDEN] informed me at what time and day the number was going to ported, helping us set up our IVR in layers, creating teams and giving the correct numbers to the correct users and teams. This is something we have now mastered ourselves due to the easiness of their dashboard but the help from Ringover was needed and given when asked.

Pros

The ease of use of the Ringover dashboard and the configurabilty for a team member to change aspects was a key influencer. Also the potential for an integration for click to call and SMSing using API.

Cons

As of yet, I can't think of any. But there is always room for improvement on any finished product.

Reasons for Choosing RingOver

Customisation, UI/UX. Dashboard configurability for numbers, teams, IVR, reporting etc...

Response from RingOver

Replied June 2020

Hello Alexander, So great to read your wonderful feedback! We will pass on your comments to our staff who work hard everyday to ensure excellent clients like you succeed with VoIP. Looking forward to working more with you and your team at Movinghub. Team Ringover

June 2020

Jose from Sainoo

Company Size: 11-50 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2020

Good VoIP service

It completely replaced our previous VoIP service and we are much better with RingOver.

Pros

Really easy to use and setup for a team.

Cons

Sometimes it breaks and there have been a few shortages in the past few months.

Reasons for Choosing RingOver

We had a bad experience with Aircall before

Response from RingOver

Replied June 2020

Hello Jose, Thanks for taking the time to share your positive review. We are so proud to have you as a client! Feel free to reach out to our support team at support@ringover.com for any assistance needed. Team Ringover

June 2020

Thorsten from Caprices GmbH

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

June 2020

Why we decided for ringover

I like the product in the daily work

Pros

It‘s very easy to implement within a organization. Intuitive handling

Cons

Switch user to snooze if they forgot it by themselfe.

Reasons for Choosing RingOver

The product packaging fits best to our requirements.

Response from RingOver

Replied June 2020

Hello Thorsten, So happy to hear about your positive experience. We are extremely honoured to be working with your team and we look forward to continuing the journey together as your VoIP provider! Team Ringover

June 2020

Giuseppe from navily

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Completly recommended

Rapidity and efficent, thanks to Ringover, very good service. I'll download app version to do my job from my smartphone.

Pros

I love authomatic recovered calls. I can listen again the call to remember what my customer said. I love also the possibility to call directly clicking on telephone numbers from different website.

Cons

I don't like when the call is silent. I mean, when I don't ear any sound, no ringing. It's need to me to understand about the call direction.

Response from RingOver

Replied June 2020

Hello Giuseppe, Thanks for your 5 star review!! So proud to hear that you have fallen in love with Ringover. Team Ringover