All Ringover Reviews
1-25 of 333 Reviews
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Guillaume
51 - 200 employees
Used free trial
OVERALL RATING:
3
Reviewed April 2022
Pleinement confiant
Shishir
Computer Software, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2020
A simple and powerful tool
Helps me a great deal get my calls through.
PROSThe integrations, the click to call feature, power dialer and the customer service
CONSThe fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins After a dropped call, you continue to hear the other person’s recorded voice in loop.
Reasons for switching to Ringover
Stability
Vendor Response
Hello Shishir, Thanks for sharing your feedback with us. We're glad to know that you found Ringover to be a simple and powerful tool! We have noted your comment regarding dropped calls to specific countries. Can you send us more details at csm@ringover.com when convenient? Regards, Team Ringover
Replied June 2020
Daniela
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2021
How is ringover on a daily usage
I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.
CONSThat sometimes, even if the app is open, I am not receiving the notification so I lose the calls.
Reasons for switching to Ringover
It was cheapere and skype had no italian numbers
Vendor Response
Hello Daniela, Thanks for leaving such wonderful feedback. We are happy to hear that you are satisfied with your experience with Ringover. Looking forward to continue working with your team! Good day and see you soon ! The Ringover team
Replied March 2021
Jose
Computer Software, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2020
Good VoIP service
It completely replaced our previous VoIP service and we are much better with RingOver.
PROSReally easy to use and setup for a team.
CONSSometimes it breaks and there have been a few shortages in the past few months.
Reason for choosing Ringover
We had a bad experience with Aircall before
Reasons for switching to Ringover
We were not happy with their service.
Vendor Response
Hello Jose, Thanks for taking the time to share your positive review. We are so proud to have you as a client! Feel free to reach out to our support team at support@ringover.com for any assistance needed. Team Ringover
Replied June 2020
Emin
Events Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed October 2020
Experience on Ring Over
The overall experience is good but the website of the app is terrible for getting information about the packages. I was not expecting this much quality that is why I would say it pays off.
PROSThe interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype
CONSthe packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe
Reasons for switching to Ringover
In order to discover new featurees could be offered by other providers
Vendor Response
Hello Emin, Thanks for taking the time to share your feedback! We are happy to learn that you are enjoying Ringover and have seen first-hand the value it brings to any business. We would love to offer unlimited calls to all parts of the globe but for now you can call without limits to 80 landline and mobile destinations across different continents. We even offer virtual landline and mobile numbers in many of these locations. Thanks again for choosing Ringover. We look forward to continue working with you! Regards, Team Ringover
Replied November 2020
Aman
Verified reviewer
Chemicals, 1,001-5,000 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Ringover is a software that businesses can use to manage their communication, which is based in the
Ringover is widely appreciated as a cloud-based communication software that offers an all-encompassing range of communication tools suitable for businesses. Its user-friendly interface, high-caliber voice and video calls, and smooth integration with other business tools have garnered admiration from users. However, a few users have expressed occasional technical difficulties, and the call quality has been a cause for concern for some. Nevertheless, on the whole, Ringover appears to be a dependable and reasonably priced solution for businesses seeking to simplify their communication processes.
PROSRingover is a software that provides a wide range of communication tools such as voice and video calls, messaging, and team collaboration, all in one place. It has an intuitive and user-friendly interface that is easy to set up without the need for any special hardware or software installations. The software utilizes VoIP technology to ensure high-quality voice and video calls, which reduces call dropouts, lags, and delays, resulting in clear and crisp audio and video quality. Additionally, Ringover integrates with various other business tools, such as Salesforce, HubSpot, and Slack, which makes it convenient for businesses to streamline their workflows and communication across multiple platforms. Ringover also offers flexible and cost-effective pricing plans suitable for businesses of different sizes.
CONSThere are some typical complaints from users of Ringover that relate to sporadic disruptions and issues with the call quality, which may have an impact on the overall communication experience. Additionally, a few users have reported occasional technical glitches or challenges with integrating the software. However, it is important to note that these issues are not very common, and the Ringover customer support team usually responds promptly to resolve them
Vendor Response
Hello Aman, Thanks for taking the time to leave this comment. We are happy to learn that you enjoy our solution and, that you enjoy our various integrations. We are also sorry to hear that you have experienced some mild disruptions with Ringover. Should you experience any issues at some point, please feel free to email us at support@ringover.com, and our support team will be more than happy to assist you! We wish you a pleasant day! Best regards, The Ringover Team.
Replied May 2023
Santosh
Education Management, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Great Application and high uptime
Great, Easy and Transparency.
PROSWe have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.
CONSThere are no cons as such. If there is any issue, team will sort it out within mentioned TAT.
Reason for choosing Ringover
Tried for free initially but now the services are used to us. So not thinking to move over to any other.
Vendor Response
Hello Santosh, Thanks so much for your loyalty and for sharing your 5 star review! We look forward to continue working with your team at Unichrone. Regards, Team Ringover
Replied June 2020
James
Internet, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Easiest Phone Provider System through the App and Web
The once I contacted support to change a phone number they were brilliant. A fast response and they dealt with the issue straight away. Many companies sent a generic reply with a link to a help page but Ringover just actioned what I asked.
PROSThe Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it! In addition, the service has the option to integrate with CRM include custom built systems through the API
CONSI honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.
Reason for choosing Ringover
Because it works so well both with the App and the Web and will international numbers.
Vendor Response
Hello James, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you ! Have a good day ! Regards, Team Ringover
Replied March 2021
Kit
Hospital & Health Care, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Remote Work Made Easier
Because of Ringover I found another remote work for me. This app gives opportunities for work not just locally but even internationally because ofthe remote access it provides. So grateful there's an app like this!
PROSWhat I like most about this software is I can have it installed in my phone, my ipad or in my Mac, whichever helps me comfortably make my calls. Great app!
CONSSometimes when two people are using the app at the same time the voice quality gets poor. Our voice interestingly sounds a bit distant and softer. Though we found a solution to make a schedule forcalling, it would have been better ifthe sound quality doesn't change.
Vendor Response
Hello Kit, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you! Regards, The Ringover Team!
Replied May 2023
Julie
Telecommunications, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Ringover Review
I am hugely impressed with Ringover’s platform, I have been using it for a number of months now and find it’s features offer a much better all-round business tool than the other VoIP solutions I have used in the past. The free calls not only include UK geographic and mobile but also international calls which has saved me a fortune compared to any other system I’ve used as I do often need to call abroad. I love the fact that I can use the video conferencing facility from the same platform with no time or user limitations, it’s enabled me to conduct much bigger and more flexible meetings online which has been invaluable during the pandemic restrictions. In addition using Ringover as my main business platform also allows me to send text messages, keeping all communications in one place. I truly value the business benefits since moving to Ringover.
PROSFree Calls Internationally Unlimited video users Unlimited video time SMS
CONSI haven't discovered anything I don't like
Reason for choosing Ringover
Having everything on one Platform and free international calls
Reasons for switching to Ringover
Ringover offered everything I needed from one platform
Vendor Response
Hello, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continue working with your team! Regards, Team Ringover
Replied July 2021
Jack
Staffing and Recruiting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Great for training and international calls
Being able to listen into calls for training purposes is very useful and really helps our training scheme
CONSSometimes there is delay which can make it more difficult to have a fluid conversation - doesn't happen often though
Vendor Response
Hello Jack, Thank you for your feedback. We are happy to hear that you are satisfied with your experience with Ringover. Good day and see you soon ! The Ringover team
Replied June 2021
Asanka
Real Estate, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2022
Do not buy. There are so many better products out there.
The soft phone feature. And nothing else.
CONSThe cunning cancellation policy and hopeless customer Support.
Reason for choosing Ringover
Online reviews.
Vendor Response
Dear Asanka, We are sorry to hear that your experience did not meet your expectations. We'd like to know the details of the problem you mentioned. Unfortunately, we are unable to identify you in our databases. Do not hesitate to send us your comments by contacting us at support@ringover.com. We will be able to discuss and find a solution to your problems. Have a nice day ! The Ringover team
Replied December 2022
Luis
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2021
Great Call Center App
We have had a great experience with Ringover so far.
PROSEasy to use and implement. Great management and monitoring tools. Outstanding customer support. Multi language. Free calling to multiple countries.
CONSWe have had sporadic connectivity issues but the have been promptly resolved
Vendor Response
Hi Luis, Thanks for your wonderful review! Our whole team is happy to work with you. If ever you need some additional advice on how to reduce connectivity issues , please reach out at support@ringover.com. Regards, Team Ringover
Replied September 2021
Eddie
Information Technology and Services, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2021
Easy of use
Easy to use Statistics function Fully virtualized (no hardware)
CONSCustomization of the dashboard, which can still be improved
Vendor Response
Hello Eddie, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with you! Regards, Team Ringover
Replied July 2021
Anonymous
501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
using this software having fantastic exprince
sometimes it makes a problem. I think future update its will be alright. my experience in this application is so friendly overall.
PROSit is superb! it makes it easy for my work, I contact a lot of person with use it.
CONSI feel so apeshit on this. The least version this has powerful.
Vendor Response
Hello, Thank you very much for your review. We are happy to see that you are satisfied with our service with us. Have a good day and see you soon. The Ringover Team
Replied April 2021
Callum
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
GMD
full package for when our sales people make sales calls.
PROSVery easy interface. Good accelerated work features E.G quick dial Simple
CONSThe set up could have been a little bit easier.
Vendor Response
Hello Callum, Thank you very much for your review. We are happy to see that you are satisfied with our service with us. Have a good day and see you soon. The Ringover Team
Replied May 2021
Galner
Education Management, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Ringover est une solution de VoIP complète
Overall, its a great tool to get the most out of sales teams.
PROSThe recording system, the customer service and the dashboards that enables management analysis.
CONSYou need specific hardware to enjoy the full capacity of the tool (specific headsets, etc).
Reasons for switching to Ringover
For the value of money, its practicality and the advantages of the dashboards as a tool for management and analysis.
Vendor Response
Hello Galner, Thank you for this great comment ! We are happy to know that you like our solution! We do everything we can to make it user-friendly for our customers and allow them to provide top customer service whatever the situation ! We look forward to continuing with you. The Ringover team
Replied May 2023
zakaria
Textiles, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Ringover satisfaction
Easy to use ! I can have it on computer and phone too !
CONSWhen there is a bad wifi it's a bit complicated to hear the other party.