--- title: "Ringover Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Ringover. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Ringover is a good fit for you!" source_url: "https://www.softwareadvice.com/voip/ringover-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Telephony Software](https://www.softwareadvice.com/call-center/computer-telephony-integration-comparison/) / [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) / Ringover Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/voip/ringover-profile/) Reviews [Alternatives](https://www.softwareadvice.com/voip/ringover-profile/alternatives/) # Ringover User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 893 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.6/5 - Value for money: 4.5/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 708 reviews (79%) - 4 stars: 147 reviews (16%) - 3 stars: 17 reviews (2%) - 2 stars: 5 reviews (1%) - 1 star: 16 reviews (2%) ### Most mentioned pros - The cross platform/device integration means that when I am logged in the client can find me anywhere and on any device PC, Mobile, Fixed Handset and any VOIP connected device. - The integration with our CRM system improves productivity and quality of client service/information. When in a client record to be able to click and call saves time and the tracking of call activity in a client record and the launching of the client record on an inbound call is very useful. - The call quality is consistently clear, even during peak usage times, and the ability to set up international numbers with ease is a huge plus for our businesses with a global presence. ### Most mentioned cons - Users report issues like SMS not syncing consistently between desktop and mobile, sporadic device recognition problems (e.g., headsets), and occasional call-launch - They can no longer provide German numbers to UK businesses but were unwilling to cancel the contract forcing me to continue paying despite no phone number. - I could not get a UK mobile from RingOver unless we hit a minimum threshold of users, which we currently do not have. ## Ringover customer reviews Showing reviews 1-25 of 893 (page 1). ### Outreach by VoIP done Properly! - Overall rating: 5/5 - Reviewer: Alan M. - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a seamless solution for prospecting and links up well with my CRM to save valuable time. Great solution that has helped me with so many days of outreach! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clear connections with prospects for prospecting. It also provides call recording and transcripts which helps for keeping everything correct. #### Cons No issues really. There are occasional glitches but, once reported to the team, it's resolved super quick. --- ### Great Software for making calls all over the world - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Textiles - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great, easy to use, easy to start and also learning curve is the fastest. There are some features that I still haven't tried and I would love to try them in a couple of days. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Phone Usage is very easy and this is also a very good quality sound. Also, the learing curve is super fast. #### Cons Sometimes and calling some destinations is a bit expensive. If it had like a fix tariff for every country,I think it would be better. #### Reasons for choosing Ringover Price and easy of setup, also they agent that called me was in my language and I understood everything during that call. #### Vendor response Hello, Thank you for sharing this great feedback! We’re thrilled that Ringover’s quick implementation and CRM integration have boosted your daily productivity and streamlined both inbound and outbound calls. It’s wonderful to hear how opening client records automatically has improved your workflow. The Ringover Team Replied September 2025 --- ### Extremely Disappointed – Account Blocked Without Any Clear Reason or Support - Overall rating: 1/5 - Reviewer: Shafin K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered We recently purchased a Ringover account for our company’s business communication needs. Unfortunately, within just one week of activation, our account was suspended without any prior warning or valid explanation. Despite several follow-ups, including multiple emails to the support and risk control teams, no one provided a specific reason or evidence for the suspension. The only explanation given was a vague reference to “alerts from providers and authorities.” As a legitimate B2B organization, we had clear communication about our intended use before purchasing, and not once were we told that our operations might be non-compliant. To make matters worse, after the purchase, their sales representative stopped responding, and we had to activate the plan on our own. When the issue occurred, customer support completely failed to assist, and even after escalating the matter directly to the founders, we received no reply or resolution. This has been one of the most disappointing experiences I’ve had with a SaaS platform. I expected professionalism, transparency, and accountability — instead, I got silence and a blocked account. I would strongly advise any business to exercise caution before purchasing from Ringover, especially if you expect reliability, clarity, and proper support. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Cons Nothing at all there is no such thing which is to be liked pathethic service and support from ringover #### Vendor response Hello, Thank you for taking the time to write about your experience with Ringover. Our number one priority is our customers’ experience, and your experience does not reflect this commitment. A member of our Customer Success Team will be reaching out shortly to address your concerns and resolve any issues. We’re committed to making things right. Thank you for the opportunity and we look forward to speaking with you. Ringover Team Replied October 2025 --- ### Reliable, Feature-Rich VoIP Solution with Room for UX Improvements - Overall rating: 5/5 - Reviewer: Elliott B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Ringover has been positive. It’s a solid VoIP platform that delivers on functionality and reliability, particularly for customer-facing teams. Its excellent CRM integration, analytics capabilities, Ai note taker and responsive support make it a clear winner for us. It's a dependable tool for modern business communication. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ringover stands out for its seamless integration with our CRM system (Bullhorn), making it an excellent choice for sales and support teams. The call quality is consistently clear, even during peak usage times, and the ability to set up international numbers with ease is a huge plus for our businesses with a global presence. The user-friendly dashboard and real-time analytics help monitor our teams performance and streamline workflows efficiently. Their customer support is responsive and knowledgeable, which adds to the overall reliability of the platform. #### Cons It would be very useful to be able to have the mobile app on more than 1 device, but apart from this Ringover is by far the best telecoms provider we've used. #### Reasons for switching to Ringover Customer support, usability, Ai and CRM integration, price point, #### Vendor response Hello, Thank you for your detailed and thoughtful feedback. We're thrilled to hear that Ringover is making a real impact on your team's performance and communication, especially with CRM integration, call quality, and international number setup. It's also great to know that our dashboard and analytics features are helping you streamline workflows effectively. We've noted your suggestion about using the mobile app on multiple devices — feedback like this is essential to help us improve continuously. We're proud to support your business and truly appreciate your trust in Ringover. The Ringover Team Replied July 2025 --- ### Top Quality Product - Overall rating: 5/5 - Reviewer: Steven H. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Very good product syncs very well and has all the necessary information in the system. Its technology is very modern and easy to use I would highly recommend the product to any business or individual looking for a state-of-the-art telephony system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The commercial offering was much better than the other com [sensitive content hidden] who are offering a similar package but also the technology is very good both of the mobile and desktop perspective and also the accuracy of information loaded up into a CRM is very very accurate. #### Cons The onboarding process was pretty painful right through to the length of time it took to initiate the contract, but also fix a few technical issues and get the product working as it should. #### Reasons for choosing Ringover Overall price, package on offer and community feedback #### Vendor response Hello, Thank you for your detailed feedback. We’re glad to hear you value the quality of our technology and the smooth CRM integration. We’ve also noted your comments about the onboarding and the delays you experienced — your feedback is very valuable to help us improve this process. Thank you again for your trust and recommendation. The Ringover Team Replied September 2025 --- ### Reliable and User-Friendly Business Phone System - Overall rating: 5/5 - Reviewer: Juan R. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Ringover has been a very positive experience. It's user-friendly, reliable, and has significantly improved our team's communication and productivity. The platform offers excellent call quality, helpful reporting features, and responsive customer support whenever needed. Highly recommended for businesses looking for an efficient and intuitive VoIP solution. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ringover is straightforward to set up, has a clear interface, and the call quality is consistently good. The reporting features are especially helpful for tracking team performance. #### Cons Some integrations can be limited, and occasionally there are minor glitches with the mobile app notifications. #### Reasons for switching to Ringover We switched from Aircall mainly due to inconsistent call quality. With Ringover, the call quality has been much more reliable, which has made a big difference for both our team and our customers. #### Vendor response Hello, Thank you for your detailed and thoughtful feedback! We’re glad to hear that Ringover has had such a positive impact on your team’s communication and productivity. It’s great to know that the ease of setup, call quality, and reporting features are making a real difference for you. We truly appreciate your recommendation! The Ringover Team Replied July 2025 --- ### Keeps our client calls organised - Overall rating: 5/5 - Reviewer: Michael B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great for the most part it work well. I'm just unable to make calls the way I would like to......... #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Keeps our client calls organised – makes it simple to track conversations and stay on top of things. #### Cons Struggling to fully integrate with loxo. Although this could potentially be a loxo fault. Loxo say it's ringover. Ring over say it loxa #### Reasons for choosing Ringover Quicker set up and better pricing. Work better for my business and LOXO integration #### Vendor response Hello, Thank you for your feedback. We’re glad to hear Ringover helps you keep your calls organised and makes it easier to track conversations. Regarding the integration issues with Loxo, please feel free to reach out to our support team (https://support.ringover.com/hc/en-us/requests/new) so we can review the situation together and assist you in finding a solution. The Ringover Team Replied August 2025 --- ### Reliable and excellent value, particularly for international calling - Overall rating: 5/5 - Reviewer: Tanya E. - Verified reviewer: Yes - Industry: International Affairs - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: July 2025 - Review source details: This review was submitted organically. No incentive was offered Love the service, easy to use dashboard and international calls is a game changer for us and has made us some savings! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros International calling package is a game changer for us as a travel business as we make calls all over the world. #### Cons The initial set up was a little sketchy. I did a trial, but nobody ever followed up to see if I was happy with the trial. I then called to get set up and nobody called me back. Got there in the end! #### Reasons for choosing Ringover Because of the international calling package you offer and the great reviews. #### Vendor response Hello, Thank you for your honest and detailed feedback. We're glad to hear that the international calling package is making a real difference for your travel business and that you're enjoying the ease of use and savings Ringover provides. We’re sorry to hear about the lack of follow-up during your initial trial—this isn’t the experience we aim to deliver, and we truly appreciate you sharing it so we can continue to improve our onboarding process. Thank you for choosing Ringover — we're happy to have you with us! The Ringover Team Replied July 2025 --- ### Highly recommended. - Overall rating: 5/5 - Reviewer: James B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Transferred my VOIP service from Vonage to Ringover as Ringover integrates with my new CRM. Porting of my old number was quick and seamless and Ringover customer support were prompt and extremely helpful in setting up my desk SIP phone also. In addition, the Ringover App is super simple to use on my Samsung phone and I was up and running immediately. Highly recommended. #### Cons Nothing so far and set-up process was very simple. May be some negatives further down the line but after a month or so of use, all is good. #### Reasons for switching to Ringover Ringover integrates with my new CRM and Vonage did not. #### Vendor response Hello, Thank you so much for your great feedback! We're thrilled to hear that your transition from Vonage went smoothly and that the integration with your new CRM is working well for you. At Ringover, we’re committed to providing a seamless experience, responsive support, and easy-to-use tools. Welcome to Ringover, and thank you for your trust! The Ringover Team Replied May 2025 --- ### Ringover is Meh - Overall rating: 3/5 - Reviewer: Jesse S. - Verified reviewer: Yes - Industry: Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been meh, I need a phone service and thats who we chose. Too difficult to switch to anything else now basically (Juice isn't worth the squeeze) #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Their Support is very fast and helpful with anything I need. #### Cons The app is very laggy sometimes, i have to swipe down to reload my most recent calls, cannot hear people and have to hang up then call again, several annoying things that interrupt the flow #### Reasons for switching to Ringover Separate our 2 businesses and a few other reasons, been so long I cant remember them all honestly #### Vendor response Hello, Thank you for sharing your recent experience with Ringover. We recognize the importance of addressing this matter, as it does not align with our brand promise and does not meet your expectations. Your feedback is invaluable, and I would appreciate the opportunity to discuss your experience in detail to help us prevent similar issues in the future. Please feel free to reach out to me directly at support@ringover.com, or anticipate a member of our Customer Success Team reaching out to you via email or phone. Thank you once again for allowing us the chance to rectify this situation. We look forward to connecting with you soon. Replied April 2025 --- ### Ringover great VOIP for Recruitment & Sales - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered My experience with Ringover was smooth, the onboarding was seamless, and the product was intuitive and easy to use. I like how it works and how it looks #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The best thing about Ringover, above all else, is the call quality. I've used other systems, and the call quality has been atrocious. I haven't had any issues with Ringover. Secondly, it's easy to set up on desktop and mobile, so I can answer business calls anywhere. Lastly, it integrates with my CRM perfectly, enabling me to click-to-dial contacts on the platform without having to type the numbers out. #### Cons I could not get a UK mobile from RingOver unless we hit a minimum threshold of users, which we currently do not have. #### Reasons for choosing Ringover RingOver was easy to set-up with minimal fuss and integrated with our CRM, The pricing was also simple to understand #### Reasons for switching to Ringover Dialpad support was very poor and also Dialpad did not offer the integrations we needed with our CRM #### Vendor response Hello, Thank you for sharing your feedback with us! We're delighted to hear that you're happy with Ringover, especially the call quality and how seamlessly it integrates with your CRM. It's great to know that our easy setup process and intuitive design made your experience smooth. We appreciate your comment about the UK mobile number—it’s a valuable point, and we will certainly take it into account for future improvements. If you ever need assistance with anything else, please don't hesitate to reach out! Cordialement, The Ringover Team Replied January 2025 --- ### Why would you not choose Ringover? - Overall rating: 5/5 - Reviewer: Alexander D. - Verified reviewer: Yes - Industry: Utilities - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered Fully enjoyed the beginning and over a year on we still feel the same. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to have clear visibility of users on calls, listen in, whisper to the user or take over the call. Having a dashboard that is clear and easy to use for all users when put on a big screen, the quick responses of the Ringover team. #### Cons Currently having to pay in euros, which is a very minor issue. #### Reasons for choosing Ringover Price, configurability and finally, the Ringover team members I was in contact with. #### Reasons for switching to Ringover Poor sound quality, call kept dropping off, visibility of calls was minimal, customer service was lacking. #### Vendor response Hello, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using Ringover. Looking forward to continue working with your team! Regards, Team Ringover Replied June 2021 --- ### VOIP system that keeps us selling more - Overall rating: 4/5 - Reviewer: Rashad G. - Verified reviewer: Yes - Industry: Photography - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered Generally, it is a great opportunity to have a better alternative as we used Skype for years. After having smoothness in the working process with updates it will be the best of the market #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a great interface that enables me to find what I need from a tool list. It has a feature of recording that I do not need to buy another app for recording my calls as I did before when I was using Skype. It offers various platforms for use that make it pretty easy to get into the app wherever I am. #### Cons I did not lot the coverage of the package I did purchase Europe for my calls but it did not include Turkey so that I should buy the Turkish package separately and with this, the amount I will spend will exceed my budget. #### Reasons for switching to Ringover Skype does not work with VPN and our accounts got blocked. #### Vendor response Hello Rashad, Thank you very much for your review ! We are happy to see that you are satisfied with your experience with Ringover. Have a good day and see you soon. The Ringover Team Replied December 2020 --- ### Easy to use and powerfull dial app! - Overall rating: 5/5 - Reviewer: Joan C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. From day one, we start to notice how the app can help us with our cold calling process. It was an easy-to-use to use software and our team adapted really quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Learning curve! On the first day, we already started to make an impact on our sales process! It's really easy to use, but still powerful and stable. #### Cons Their mobile app can improve. Mostly with the notifications, but with the help of support was really easy to solve. #### Vendor response Hello, Thank you for your detailed feedback! We’re delighted to hear that Ringover helped you make an impact on your sales process right from day one, and that your team was able to adapt quickly. We also appreciate your comment regarding the mobile app notifications — it’s great to know that our support team was able to assist you. Your insights help us continue improving the experience for all our users. The Ringover Team Replied October 2025 --- ### Excellent tool for customer service teams - Overall rating: 5/5 - Reviewer: Stefania T. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used weekly for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. We’ve worked with Ringover for several years, and they’ve consistently provided top-quality service. The platform’s performance and features keep improving, making our communication smoother every year. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The platform is user-friendly, reliable, and offers the flexibility our customer service team needs to perform at its best. #### Cons Honestly, there’s nothing major to dislike — Ringover keeps improving and always listens to feedback, which makes the experience even better over time. #### Vendor response Hello, thank you for sharing your detailed feedback. We’re thrilled to hear that Ringover continues to meet your team’s needs and that our ongoing improvements make your communication smoother. Your trust and long-term collaboration mean a lot to us. L'équipe Ringover Replied November 2025 --- ### Simple, reliable, and efficient - Overall rating: 5/5 - Reviewer: Pierre-Geoffroy P. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very easy to set up, with excellent call quality. The CRM integration saves us a lot of manual work and makes our daily communication much more efficient. #### Cons Some additional customization options for the interface and dashboard would be helpful, but overall there is nothing major to complain about as the service works very well. #### Vendor response Hello, Thank you for your valuable feedback. We’re pleased that Ringover makes your communication easier and more efficient. Regarding your suggestion about additional customization options, we’d love to better understand your needs — please don’t hesitate to share the specific customizations you’d like directly with our support team so we can take them into account. L'équipe Ringover Replied September 2025 --- ### Gimme a Ring-over! - Overall rating: 5/5 - Reviewer: Thomas S. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Great product for global sales and customer support #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to deploy, use, integrate and analyse #### Cons Some system overloads, not enough smart features #### Vendor response Hello, Thank you for your feedback! We're delighted to hear that you find Ringover easy to deploy, use, and integrate. We appreciate your suggestions and are continuously working to enhance our features for an even smarter and smoother experience. Thank you for your trust and support! The Ringover Team Replied March 2025 --- ### Ringover Rules Lead Gen - Overall rating: 5/5 - Reviewer: Kasia P. - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Helpful with day-to-day Lead Gen challenges #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros AI-powered insights help transcript the calls. #### Cons sometimes fails to send text to non UK numbers. #### Vendor response Hello, Thank you for your feedback! We’re glad to hear that Ringover is a valuable tool for your lead generation activities and that the AI-powered insights are helping with your call transcriptions. We also take note of the issue with texts to non-UK numbers and will keep working to improve this aspect. The Ringover team Replied March 2025 --- ### Great tool for customer service teams - Overall rating: 5/5 - Reviewer: Ella K. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Having worked in different call centers, it is a welcome tool, useful for remote work and ergonomic view. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros + Listening to calls in real time, for training and quality + Easy view in dashboard and team status + Easy intégration with Zendesk #### Cons - Mute button has slight lag and not a very visible difference when activated vs when it is not activated. #### Vendor response Hello Ella, Thank you for your feedback! We're delighted to hear that Ringover enhances your customer service operations with real-time call listening, seamless Zendesk integration, and an intuitive dashboard. We appreciate your note on the mute button and will take it into account for future improvements. Best regards, The Ringover Team Replied February 2025 --- ### RIngover - Overall rating: 4/5 - Reviewer: George R. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros Good onboarding and very effective phone connection #### Cons They can no longer provide German numbers to UK businesses unless they have a documented address in Germany #### Vendor response Hello, Thank you for your positive feedback! We’re delighted to hear that you’re satisfied with our onboarding process and the effectiveness of our phone connection. Feel free to share any suggestions to help us further enhance your experience. The Ringover Team Replied January 2025 --- ### Ringover is a software that businesses can use to manage their communication, which is based in the - Overall rating: 4/5 - Reviewer: Aman K. - Verified reviewer: Yes - Industry: Chemicals - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered Ringover is widely appreciated as a cloud-based communication software that offers an all-encompassing range of communication tools suitable for businesses. Its user-friendly interface, high-caliber voice and video calls, and smooth integration with other business tools have garnered admiration from users. However, a few users have expressed occasional technical difficulties, and the call quality has been a cause for concern for some. Nevertheless, on the whole, Ringover appears to be a dependable and reasonably priced solution for businesses seeking to simplify their communication processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ringover is a software that provides a wide range of communication tools such as voice and video calls, messaging, and team collaboration, all in one place. It has an intuitive and user-friendly interface that is easy to set up without the need for any special hardware or software installations. The software utilizes VoIP technology to ensure high-quality voice and video calls, which reduces call dropouts, lags, and delays, resulting in clear and crisp audio and video quality. Additionally, Ringover integrates with various other business tools, such as Salesforce, HubSpot, and Slack, which makes it convenient for businesses to streamline their workflows and communication across multiple platforms. Ringover also offers flexible and cost-effective pricing plans suitable for businesses of different sizes. #### Cons There are some typical complaints from users of Ringover that relate to sporadic disruptions and issues with the call quality, which may have an impact on the overall communication experience. Additionally, a few users have reported occasional technical glitches or challenges with integrating the software. However, it is important to note that these issues are not very common, and the Ringover customer support team usually responds promptly to resolve them #### Vendor response Hello Aman, Thanks for taking the time to leave this comment. We are happy to learn that you enjoy our solution and, that you enjoy our various integrations. We are also sorry to hear that you have experienced some mild disruptions with Ringover. Should you experience any issues at some point, please feel free to email us at support@ringover.com, and our support team will be more than happy to assist you! We wish you a pleasant day! Best regards, The Ringover Team. Replied May 2023 --- ### Telephony for flexibility - Overall rating: 3/5 - Reviewer: Cyril P. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros make a call, transfert it is easy. Setting up a standard with it's own options is very usefull and the mot important thing is that you can manage a calendar for every operator. #### Cons There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs. #### Reasons for choosing Ringover For the princing cheapier. #### Vendor response Hello Cyril, Thank you very much for taking the time to share with us your feedback. We're happy to learn that you find our solution very user-friendly. Regarding the difficulties that you found, we're currently working to improve the overall quality of our product. However, our support team is available from Monday to Friday from 9 am to 7 pm (CET) and Saturdays from 9:30 am to 1:30 pm (CET) by phone at +33 1 84 80 08 00 and preferably by email at support@ringover.com. Please do not hesitate to contact them, if ever you're still having issues, they'll be more than happy to help you with them. We wish you the best. Sincerely, The Team Ringover Replied August 2022 --- ### Might be the perfect solution for SMEs - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros If you have a team that needs to work from the same number all the time, well Ringover does that job. Apart from the team we had at our offices, we also had an international team. Ringover was the first cloud-based phone solution that we used as a team. It worked well. #### Cons Well, we were on trial and decided to try for some months. We ended up with another software because Ringover didn't have as many features that we needed at the time. We were quite a big company, so it might be the perfect solution for SMEs. #### Vendor response Hello, Thank you for this great note ! We are happy to know that you liked our solution! And that Ringover did the job for your local and international teams. Indeed our complete cloud base phone solution works really well, I am sorry and really surprised to find out you have decided to leave us for some missing features. We do work alongside big companies too and I am very confident that if you had contacted us for this features we could have probably meet your needs. Knowing that you like our product, I would invite you to contact us again to discuss about this features. At Ringover we always aim to improve our performance and quality. I thank you again very much for your comment, and wish you well in your future endeavour's. Best Regards Ringover Team, Replied August 2022 --- ### Ringover is Good - Overall rating: 5/5 - Reviewer: Hamid m. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Phone quality is very good, almost is easy ti use #### Cons The solution is easy to use for any one, very interactif #### Vendor response Hello Hamid, Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continuing working with you! Best regards, The Ringover team. Replied May 2023 --- ### Great Application and high uptime - Overall rating: 5/5 - Reviewer: Santosh K. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2020 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great, Easy and Transparency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further. #### Cons There are no cons as such. If there is any issue, team will sort it out within mentioned TAT. #### Reasons for choosing Ringover Tried for free initially but now the services are used to us. So not thinking to move over to any other. #### Vendor response Hello Santosh, Thanks so much for your loyalty and for sharing your 5 star review! We look forward to continue working with your team at Unichrone. Regards, Team Ringover Replied June 2020 ## More reviews [Next reviews](https://www.softwareadvice.com/voip/ringover-profile/reviews/?page=2) --- Ringover Reviews, Pros and Cons - 2026 Software Advice