SendHub Software


 

SendHub is an all-inclusive Business VoIP solution. Integrated applications for PBX, Auto Dialer, ACD, CTI, Workforce Scheduling, Softphone, and much more are available within this singular, user-friendly system. SendHub’s comprehensive mobile app, available for iOS and Android, makes it easy for users to manage client communications on the go; even system administration can be accomplished via mobile device. 

There are a couple things we really like about this solution. The messaging system, including group texts, is accessible from any device; users can share contacts and even files between one user, or many. A toll-free number is included, and SendHub also offers powerful call analytics to provide business insights. Customers of the system frequently praise the crystal-clear call quality, as well as the responsive support team.

SendHub is easy to implement because companies don’t need to purchase new hardware, and there is no contract. It can also be deployed either web-based or on-premise, without the need for an IT team. The all-inclusive, affordable price comes with free 24/7 support, and companies can test drive the system before purchasing with a fully-working free trial. 

This adaptive solution is suitable to many types and sizes of businesses. It scales easily, so companies don’t need to worry about outgrowing the system. We recommend SendHub to companies seeking a turnkey phone solution to effectively manage internal and external communications. It’s an especially great fit for Real Estate Agencies – SendHub was actually recognized as a Finalist by Realogy FWD Innovation Summit, which honors top technology startups in Real Estate.

 

SendHub - Inbox
 
  • SendHub - Inbox
    Inbox
  • SendHub - Call in progress
    Call in progress
  • SendHub - Conference
    Conference
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

10 Reviews of SendHub

Showing 1-10 of 10

 

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Chris from Beyond 12

December 2017

December 2017

Simple interface and effective service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Wraps Twilio for us so that we don't have to write that code ourselves; great if you don't have engineers on staff!

Cons

TCO feels a bit high for what you get, especially when changes need to be made and you don't have engineers on staff and have to rely on pro services instead.

Review Source: Capterra
 

Sean from Ragnar Events

December 2017

December 2017

Our company has used Sendhub for a few years now and it's been great for how we use it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use in creating groups and sending out a lot of messages quickly. Also having the unlimited option so that we know we'll never run out if we go over.

Cons

Reliability at times has been poor. Text get delayed or not sent out at all. It would be nice to have some indication on the user end to know when the messages have been delivered for sure. We have no way of knowing and always assume they've gone out and then learn later that they didn't go out or were extremely delayed.
Having to switch to shortcode for mass texts is a little inconvenient but I understand why it has to be this way and is mostly out of Sendhub's control since it's on the carriers.

Review Source: Capterra
 

Jane from Planet KIA

December 2017

December 2017

Very easy sytem to use and a lot of customer prefer text over emails and calls

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Now that we have been set up with this new system, we have very positive feedback from our customers. I like how easy it is to use and I also enjoy that I receive Pop ups when a new text has come in.

Cons

It would be nice to see if the message has been read or that it went to land line and not a cell number. Such a variety of numbers its hard to tell between a cell and home line.

Review Source: Capterra
 

Jj

September 2014

September 2014

Buyers Beware

Product Quality

Product Quality
Quality

I cancelled my account 12 months ago, checked my bank statements and they have continued to bill me the past 12 months! Asked for a refund, got a sorry, we cant help you response from the billing department FOUR WEEKS LATER! I had to file chargebacks with my bank. Buyers beware.

Pros

None

Cons

Four weeks to get a reply when you contact the billing department.

Review Source: GetApp
 

GJ

March 2014

March 2014

Great for sales teams!

Product Quality

Product Quality
Quality

Easy to set up and has cut my infrastructure cost by 50% or more. Plus, I can monitor communication logs, which gives me a lot visibility and the ability to optimize team member performance.

Pros

Easy to set up
Visibility
Integration with our CRM

Cons

Conference calling not available
Call recording not available

Review Source: GetApp
 

cristina

March 2014

March 2014

Simple phone system for small businesses

Product Quality

Product Quality
Quality

Great product! It offers me a simple and affordable phone system. I'm very happy with the flexibility it offers me. I have been able to set up 5 lines for my employees and only upgraded the ones I needed to. It is the best app out there for small businesses that want to handle business from every where.

Review Source: GetApp
 

AR

March 2014

March 2014

Simple Business Phones

Product Quality

Product Quality
Quality

We use it everyday at our office. It's very quick to setup and add lines, plus they have 24/7 support and a free plan.

Pros

Fast setup
Low cost
Great mobile apps

Cons

No conference calls

Review Source: GetApp
 

On the Go

March 2014

March 2014

Great business phone system

Product Quality

Product Quality
Quality

After using SendHub for my business, I have found it very easy to use. I can connect with customers no matter where I am and not have to confuse business calls with personal calls on my cell phone. The auto attendant feature makes my business sound more professional and voicemail transcription sent to my email makes sure I never miss an important sales opportunity.

Pros

features, mobility, can access anywhere

Cons

if your setting up multiple lines, call a rep from the company to help you get set up

Review Source: GetApp
 

Dan from Taylor's Construction Suppliers

October 2013

October 2013

SendHub is great for sales teams!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I manage a sales team, so I need tools that are low cost and easy to set up. SendHub is ideal for both of these requirements.

Would be nice if they integrated some type of email sending feature, so can I do everything in one place for customer outreach.

Review Source: Capterra
 

Matt from Matt Lindley Design

October 2013

October 2013

SendHub is great for business

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I started with all free accounts for my small business and now we use it for everything. Love how easy everything is.

Review Source: Capterra