Sideline
About Sideline
Sideline Pricing
New users can try Sideline 7-days for free. After that, users choose between a yearly plan for $99 or $9.99/month. Sideline works on carrier networks, so if your already have unlimited calling and texting, you will on Sideline too.
Starting price:
$9.99 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Sideline
1 - 5 of 60 Reviews
Ross
Health, Wellness and Fitness, 1 employee
Used more than 2 years
OVERALL RATING:
5
Reviewed March 2022
Great service to ditch the landline
Scott
Verified reviewer
Public Relations and Communications, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2019
Second number heaven
Overall, it is a reliable way to add a second line to your cell phone that you can easily use for business purposes. This is especially true if you only need one.
PROSI like Sideline because it was easy to set up. Most importantly, I don't miss calls that come inbound and it has good texting features. Also they just added a new feature that allows users to send and receive texts from their desktop/laptop. A nice time saver for longer messages.
CONSWish the price was a little bit cheaper per month, maybe by like $3-5.
Vendor Response
Thank you so much for sharing!
Replied June 2021
Ross
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
Great service to ditch the landline
Great product that does exactly what it says it will. I also love the voice to text options, the ability to text from it. The ability to set multiple away messages and switch them easily is also quite useful.
PROSI was able to stop using a landline and add it to my cell phone. I have my office phone with me at all times now and can manage when it is answered and set to away etc. Along with being 1/8th the price of the landline I can also text directly with people instead of using my personal number or a service.
CONSThere really haven't been any con's to the software. I think I have had a total of 3 calls that were of unacceptable quality in more than 3 years of use, and I cannot even guarantee that the poor quality of the call was because of sideline.
Reason for choosing Sideline
Sideline just seemed like a better deal for my particular needs.
Reasons for switching to Sideline
I was able to save quite a bit and gain a ton of features by switching to the mobile option versus landline.
Vendor Response
Hey Ross, Thank you for leaving such a detailed recounting of your experience using Sidelinewe truly appreciate the feedback and are very happy to hear how well everything has worked for you!
Replied August 2021
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed February 2019
Problems with usage and cancelling subscription
It seemed to work well at the beginning and was good for the price, but things deteriorated over time, causing a lot of problems with my not getting back to customers whose messages got lost in Sideline cyberspace
PROSIt appeared to be a good solution for my small business
CONSOn more than one occasion, people left messages, I saw the call listed, but there was no voicemail there. The developer had no explanation for the problem and could not fix it. I went back and forth many times with customer service. They were responsive but the problem was never fixed. In addition, when I tried to cancel my subscription, Google could not find the subscription agreement I purchased through Google Play, and I spent hours on the phone trying to stop the monthly charges. Sideline support referred me to Google, and Google referred me to Paypal. It was a ridiculous set of events not worthy of anyone's l-o-n-g amount of time spent.
Vendor Response
I'm so sorry to hear about the problems you've been experiencing. It sounds like you're already working with our support team, but please let us know if there is anything else we can do to help in the meantime.
Replied June 2021
Angela
Financial Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed April 2020
Great tool for collectors
It provides another option to reach those customers that already have your phone number blocked. Get more ways of communicating with difficult customers. Less expensive than a regular cellphone line.
PROSIt gives you the ability to have an extra phone number to use while collections. It has all the capabilities as any other phone number, text mssgs, voice mssgs.
CONSThe increased the cost of the subscription. Other than that the product is great and offers great features for the price.
Reason for choosing Sideline
When we used Skype and made calls our number showed "as private" so many of our customers did not answer the calls. Definitely not what we were looking for.
Vendor Response
Thanks for sharing your feedback, Angela. We appreciate your honest review. Feel free to reach out if you ever need help with the app!
Replied June 2021