Slack Software

Slack Software

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About Slack

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics. Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues. Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop. Slack archives messages, notifications, files (as well as the ...

Slack Pricing

Slack is available across three premium tiers with pricing based per user per month, outlined below: Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly) Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details

Starting price: 

$8.00 per month

Free trial: 

Available

Free version: 

Available

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Slack User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 22,012 reviews

Justin

Company size: 201 - 500 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

November 2021

It can do everything, but sometimes you don't want it to

User Profile

Leha

Verified reviewer

Company size: 1 employee

Industry: Writing and Editing

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2022

Slack: The Bridge Connecting Colleagues With Effective Communication

While Slack is not extra-ordinary, it certainly is reliable. Its quick communication is the most attractive thing about it. If the problems are fixed, then it can do so much better.

Pros

Slack is a holistic platform which allows to integrate with other office tools and spaces. The best part about it is that one doesn't have to check their mails often. When your workplace is virtually available on Slack, 24*7 updates are available on a simple notification. With detailed notification settings, one can also choose to appear offline/away after office hours. Another good thing about it is, Slack is neither too personal nor to formal. You can chat/reach out to any member of the company at any time without having to worry if you are disturbing someone or being too informal in doing so. The reminders for meetings and special events eliminate the need to mark them personally on a calendar. All in all, Slack is the ultimate interface every organisation needs.

Cons

One of the things that needs improvement is the audio-visual quality of the video call service of Slack. That really needs working. Apart from this, Slack can be a little confusing with many channels that one has to navigate through. Channels are like sub-groups within one common platform. Too many channels can sometimes create confusion and miscommunication. Another problem would be its limitation of working smoothly only on the app. It often runs roughly on Chrome or any other browser.

Reasons for choosing Slack

Slack has better space for user interaction.

User Profile

Ilan

Verified reviewer

Company size: 1 employee

Industry: Graphic Design

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2022

Slack Review

Slack has been a go-to team meeting and chat platform at different positions and also during communal club spaces for organizations, such as the graphic design organization AIGA, which I frequent within my local design community. I haven't had any major issues with it thus far ans can easily recommend it. Being a business-focused chat space it also does not have silly loading messages like Discord which I've also used and which also worked well, but felt a bit unprofessional at times.

Pros

Slack is an easy to navigate, light on hardware platform to facilitate teamwork. You won't need a top of the line computer to run it so even in remote work conditions you will reliably have it available. There are not excessive features to get lost in or particular issues finding your team meetings constantly, a code to the overall Slack channel is sufficent. As opposed to other productsused for video conferences such as Zoom, everything is built in on Slack for "one stop shopping" using the program. It allows for image uploads and other useful tools such as split channels for specific tasks like designating a set of crew members to a task in a server,

Cons

The user interface is readable but slightly bland with the entire white color scheme. It's not strictly necessary but it can be difficult to only look at that color scheme for when you use it, other programs like Discord have variability.

Reasons for switching to Slack

Time went on and companies have adapted to using other software like Slack instead of ones like Skype, as an example, in my experience.

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2022

Experience after 3 years of useing Slack

Slack demonstrates a strong scientific link, particularly when used for internal company communication. Slack is also user-friendly, with an easy-to-use layout and a login interaction with LinkedIn. Furthermore, as compared to other programs, this application is quite light on computers and phones.

Pros

It is highly handy for this application to combine login with Linkin, which helps to improve connection possibilities while eliminating many redundant login processes. Also, because Slack is cross-platform (desktop, Android, and iOS), everyone in my firm can communicate with one another regardless of device. Furthermore, the possibility to connect to other storage services like Dropbox, Google Drive, GitHub... Slack's free plan allows users to save up to 10,000 messages exchanged by the team, 5GB of storage, and connect up to 5 additional carrier services.

Cons

The storage of messages only takes place for a short time and it is necessary to update the paid application versions to use more features. This makes the free version quite limited and unpopular for long-term storage of information.

Reasons for choosing Slack

I went through all the possible applications to find the most user-friendly channel in my software company. Done Slack clearly shows multi-app friendliness so I chose it.

Reasons for switching to Slack

Slack presents more versatility than telegram and is easier to use.

User Profile

Kimberly

Verified reviewer

Company size: 2-10 employees

Industry: Hospitality

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Functionality

out of 5

August 2022

It can Slack like the best.

Besides having to reset the phone or clearing room out, the app works.

Pros

I am very happy with Slack as a DM service. The company I work with has their own channel and profile and we can send messages fairly easily. It has the Twitter and FB thing where you tag with @ and the person's name to reply to, tag or DM them - I find it super helpful. But having like 20+ people slos the server exponentially. I have a decent Moto Stylus. It doesn't do it all but has plenty of memory to operate; however I'm having to restart my phone or clear my cache almost every 3 days? I'm happy you can DM in a business environment instead of messenger though! And the one on the computer works ok not the best though.

Cons

To get the job done, it works. I just wish I could figure out why my notifications won't work with it. It is frustrating to lose a clean or even miss something from the bigger bosses!

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