--- title: "smrtPhone Software Reviews, Demo & Pricing - 2026" description: "Review of smrtPhone Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/voip/smrtphone-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / smrtPhone Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/smrtphone-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/smrtphone-profile/alternatives/) # smrtPhone Review From $75-$125/month Free trial 2 plans Wondering if smrtPhone is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview smrtPhone 4.7 [(67)](https://www.softwareadvice.com/voip/smrtphone-profile/reviews/) Pricing Starting at $75.00 usage based per month ### About smrtPhone smrtPhone is an Agentic Conversation Platform where business conversations actually run — across people and AI, without resetting. Most teams lose revenue because conversations break between handoffs. Follow-ups slip. Context disappears. smrtPhone carries conversations forward. smrtAgents are trained AI workers you hire into roles. They handle calls, follow up with leads, qualify prospects, and escalate to humans with full memory of every prior interaction. They don't need prompting. They don't forget. smrtPhone connects directly to your CRM so conversations become the record — not something logged after the fact. Every call, text, and voicemail is carried forward as shared context between humans and agents. Eight years of production-grade telecom infrastructure. Thousands of concurrent conversations. Real reliability, not demos. Do you work for smrtPhone? [Manage this product listing](https://www.g2.com/products/smrtphone/claim_requests/new?auto=true) Wondering if smrtPhone is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. ## smrtPhone User Interface ## Popular smrtPhone Alternatives Main Product smrtPhone 4.7 [(67)](https://www.softwareadvice.com/voip/smrtphone-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.64Value for money - 4.60Customer support - 4.51Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(372)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.62Value for money - 4.66Customer support - 4.63Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(893)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.63Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(931)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.53Ease of use - 4.52Value for money - 4.53Customer support - 4.54Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1206)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(470)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price ## smrtPhone Pricing and Plans smrtPhone has two plans. Standard is $75.00/mo billed monthly. Pro is $125.00/mo billed monthly. Free trial Standard $75.00 usage based, per month 10 Users Included Team Management Tools Team Inboxes Shared Voicemail Simultaneous Ring Round Robin Call Flows Agent and Team Analytics… Standard plan includes: - 10 Users Included - Team Management Tools - Team Inboxes - Shared Voicemail - Simultaneous Ring - Round Robin Call Flows - Agent and Team Analytics Pro $125.00 usage based, per month Everything in Standard plus... Unlimited Users Call Monitoring Listen / Whisper / Join Warm Transfers Conference Calling Area Code Matching Advanced Video Calling … Pro plan includes: - Conference Calling - Unlimited Users - Call Monitoring - Listen / Whisper / Join - Warm Transfers - Area Code Matching - Advanced Video Calling Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does smrtPhone pricing compare to alternatives? smrtPhone's starting price is $75.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | smrtPhone4.7[(67)](https://www.softwareadvice.com/voip/smrtphone-profile/reviews/) | $75.00 /mo | Available | Not available | 4.6 | | [800.com](https://www.softwareadvice.com/voip/800-com-profile/)4.7[(372)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) | $23.00 /mo | Available | Not available | 4.6 | | [Ringover](https://www.softwareadvice.com/voip/ringover-profile/)4.7[(893)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) | $29.00 /user/mo | Available | Not available | 4.5 | | [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/)4.6[(931)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) | $25.00 /user/mo | Not available | Not available | 4.5 | | [RingEX](https://www.softwareadvice.com/call-center/office-profile/)4.2[(1,206)](https://www.softwareadvice.com/call-center/office-profile/reviews/) | $30.00 /user/mo | Available | Not available | 4.1 | smrtPhone4.7[(67)](https://www.softwareadvice.com/voip/smrtphone-profile/reviews/) * * * Starting price $75.00 /mo Free trial Available Free version Not available Value For Money 4.6 - [800.com](https://www.softwareadvice.com/voip/800-com-profile/)4.7[(372)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) * * * Starting price $23.00 /mo Free trial Available Free version Not available Value For Money 4.6 - [Ringover](https://www.softwareadvice.com/voip/ringover-profile/)4.7[(893)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) * * * Starting price $29.00 /user/mo Free trial Available Free version Not available Value For Money 4.5 - [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/)4.6[(931)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) * * * Starting price $25.00 /user/mo Free trial Not available Free version Not available Value For Money 4.5 - [RingEX](https://www.softwareadvice.com/call-center/office-profile/)4.2[(1,206)](https://www.softwareadvice.com/call-center/office-profile/reviews/) * * * Starting price $30.00 /user/mo Free trial Available Free version Not available Value For Money 4.1 ## smrtPhone Features - Popular features found in VoIP Caller ID Call Monitoring Call Recording Call Routing Computer Telephony Integration Contact Management IVR Mobile Access SIP Trunking Voice Mail - More features of smrtPhone Activity Dashboard Activity Tracking Alerts/Notifications Answering Machine Detection API Auto-Dialer Automatic Call Distribution Automatic Outbound Dialer Call Center Management Call Conferencing Call Disposition Call List Management Call Logging Call Reporting Call Scripting Call Tracking Call Tracking Metrics Call Transcription Call Transfer Call Whispering Campaign Analytics Campaign Management Collaboration Tools Communication Management Contact Database Conversion Tracking CRM Customizable Caller ID Customizable Reports Data Import/Export Interaction Tracking Keyword Tracking Lead Capture Lead Generation Lead Management Lead Qualification Live Chat Monitoring Multi-Campaign Performance Management Power Dialer Real-Time Monitoring Reporting/Analytics Reporting & Statistics ROI Tracking SMS Messaging Third-Party Integrations Video Conferencing Virtual Call Center ## smrtPhone Integrations Podio Integration rated 4.6 from 21 reviews Salesforce Sales Cloud Integration rated undefined from -1 review Launch Control Integration rated undefined from -1 review HighLevel Integration rated undefined from -1 review Gong Integration rated undefined from -1 review Slack Integration rated undefined from -1 review See all 9 integrations ## smrtPhone User Reviews ## smrtPhone customer ratings - Overall rating: 4.7/5 - Total reviews: 67 ### Rating distribution - 5 stars: 52 reviews (78%) - 4 stars: 11 reviews (16%) - 3 stars: 3 reviews (4%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (1%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.6/5 - Customer support: 4.6/5 - Functionality: 4.5/5 --- ### Feeling Smart with Smrt Phone - Overall rating: 5/5 - Reviewer: Jay H. - Industry: Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall it's been great. I've interacted with 4 employees so far, and would give each one of them 5 stars for their attitude, knowledge and helpfulness. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about SmrtPhone is how responsive and helpful their support team is. In fact, there have been instances during my onboarding that they have proactively reached out. They make the learning curve very easy to overcome. They under promise and over deliver on approval and registration times and you're up and running in a day or less, compared to some other providers #### Cons What I like least is the amount of hoops I have to jump through to send text messages. Especially since I'm not text blasting and only communicating with warm leads. I realize that these are not their rules or guidelines, but it's a lot of work. Especially since we get leads from a 3rd party, mostly. #### Vendor response Hi Brendan, Thank you for taking the time to share your experience with smrtPhone! We’re thrilled to hear that our support team made onboarding smooth and that you’ve been able to get up and running quickly. We appreciate your feedback regarding text message registration—our goal is always to make compliance as seamless as possible, and we’ll continue working to simplify that process wherever we can. We’re grateful you chose smrtPhone for its Podio integration and features, and we’re excited to keep supporting your growth in real estate. Catalin from smrtPhone Replied November 2025 --- ### Moved from Forefront to Smrtphone - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · weekly - Reviewed: July 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The follow up by the Smrt phone team has been excellent. They made sure I understood what to do and spend the time necessary to followup on the many small details in the transition. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My CRM is Forefront and I had used their phone numbers exclusively, so a new system was completely new to me. I found it challenging at first, but the online followup with their customer service personnel and the good working relationship and knowledge of the Smrt phone people and those at Forefront, made the transition easier. #### Cons I have never used another system, so this was all new to me. I love the Forefront CRM and their numbers were already integrated. Adding a new system was a challenge for me. #### Vendor response Hi Rob, We are glad that you successfully made the transition to smrtPhone and we assure you that our live support will continue to be there for any other help you might need. Best, Catalin from smrtPhone Replied August 2023 --- ### SmrtPhone is the only option! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Can’t live without it! Seriously - it is a crucial piece of our lead flow. It helps manage everything within our crm. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The customer support has never let me down - they always help quickly when needed! #### Cons Cost per phone number when I’m not using the marketing to that phone number is not super fun to pay for. #### Vendor response Hi Cody, Thanks for taking the time to review us! Our live human support works hard every day to help you as soon as possible. We are happy that you find our platform crucial for your lead flow and that you like our Podio CRM integration. Best, Catalin from smrtPhone Replied October 2024 --- ### These people will steal your money... - Overall rating: 1/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: a free trial · daily - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered During the free trial i was deceived by smrtphone representative to add money to the account balance, the functions for the usage of this product was never approve by them for i don't know what reasons, i never had the change to use not one time this product / service, and still they kept my money when i told them i did not want to use this product /service, it was a free trial period, and till they say they are not returning my money that i was deceived to deposit to the account balance, i am not sure if i will ever get my money back, but if i ever do i will update this review. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Nothing, nothing, nothing, it is just impossible. #### Cons Everything, specially customer support, you need to get assistance? good luck with that. #### Vendor response Hi Alfredo, we appreciate you taking the time to share feedback. We take it seriously. We have reviewed the meeting recording and all Support conversations you had and they do not reflect what you say here. The trial subscription is free and we give $7 of initial credit to start, to continue making calls during the trial period you must top-up. As was explained, the $20 you added remains yours and available to you for the remainder of the trial period, even after you cancel. We will coach our team to be more explicit about our refund policy for credit balances in the future. We see that the reason you canceled was because you found the business verification process too long after 3 days. Unfortunately, this process - which is required for all SaaS phone systems - is not controlled by smrtPhone. We can be your guide and advocate, and you can still use our products while you are waiting confirmation. When you received a rejection because your market-facing brand did not match your legal documents, we escalated a ticket with our provider for you. We canceled that ticket when you canceled your account. We try our best to provide top-notch customer service and we are sorry we did not meet your expectations. We understand this was not a fit for you and we wish you the best of luck. Replied June 2023 --- ### Watch out - Smrtphone may be taking over! - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: February 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I am very happy with Smrtphone. We have had our system issues but if you think you are going to have ANY system without issues you are unrealistic and unexperienced.... yeah, I said it. Smrtphone is definitely the best system I have used so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love how user friendly the entire system is. The resource center and support is some of the best I have ever seen and I have been in the Call Center Industry for 6 years and the REI industry for 2. #### Cons This system is still growing.... So there are a lot of things they have not developed yet. My biggest pet peeve is the mobile app but I have faith. Smrtphone has implemented two of my person submission to their "this would be cool to have" option. #### Vendor response Hi Marissa, Thanks for taking the time to review us and for giving us valuable information about what we can do better. Your insights regarding the mobile app will be forwarded to our developers so we can continue to improve our software. Best, Catalin from smrtPhone Replied March 2023 --- ### Smrtphone is the best way 💯 - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We love how fast and easy it is to use smrtphone. Super user friendly anyone can get around and navigate the system. The support chat is very helpful and efficient to respond back. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love the fact that we can use the App when we are on the go. Not only that but we get to do live transfers between teams. #### Cons No cons I’ve used other phone systems hands down smrtPhone is the way! #### Vendor response Hi Christian, Thanks for taking the time to review us! We value your feedback and we like that you find smrtPhone super user friendly, along with our mobile apps. smrtPhone is the way! Catalin from smrtPhone Replied October 2024 --- ### Nationwide Acquisitions Experience w/ Smrtphone - Overall rating: 5/5 - Reviewer: Nationwide A. - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: October 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It would be great if we could have more frequent discussions with the tech team to help streamline processes on the back end. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros The app is extremely easy to use, and I really value the convenience it offers! #### Cons The system does not provide options for call statuses like “wrong number” or “bad number”; it simply skips over them. #### Vendor response Hi Marc, Thank you for taking the time to review us. Your feedback is valuable for us, and it will be taken into account. Feel free to chat to our live human support for any help you might need. Best, Catalin from smrtPhone Replied October 2024 --- ### Recommended 100% - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall is been great the fast access and the security is great. I am very thrill and satisfied #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great customer service with very fast reaction. Also the dialer and the extensions work magnificent. #### Cons I don’t think I have one thing to say all is great #### Vendor response Hi Javier, Thank you for your feedback, it is really valuable to us. We are happy that you like our fast live human support and also our dialer and extensions. We hope to bring you more value into the future! Best, Catalin from smrtPhone Replied January 2025 --- ### Best work business - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Real Estate - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Amazing, aside from some freezing moments #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Business reasons. I make calls and send text messages. #### Cons It freezes sometimes and I have to reset the app. #### Vendor response Hi Asniel, Thank you for your feedback, we are happy that smrtPhone complements your business. Regarding the freezing issues, do not hesitate to contact our live human support on smrtphone.io , so they can troubleshoot that for you. Best, Catalin from smrtPhone Replied January 2025 --- ### Cheif Operating Officer - Overall rating: 5/5 - Reviewer: Mostafa Y. - Industry: Real Estate - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: January 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Very easy to use and amazing customer support. #### Cons Haven't really found an issue while using it. #### Vendor response Hi Mostafa, Thank you for taking the time to review us, your feedback is very important. We are glad that smrtPhone is a good fit for your real estate business! Best, Catalin from smrtPhone Replied January 2024 --- Showing 1 - 10 of 67 Reviews [See All Reviews](https://www.softwareadvice.com/voip/smrtphone-profile/reviews/) ## smrtPhone Popular Comparisons [800.com vs smrtPhone](https://www.softwareadvice.com/voip/800-com-profile/vs/smrtphone/)[Ringover vs smrtPhone](https://www.softwareadvice.com/voip/ringover-profile/vs/smrtphone/)[Nextiva vs smrtPhone](https://www.softwareadvice.com/compare/2683-Nextiva/vs/360490-smrtphone/) [Compare All Alternatives](https://www.softwareadvice.com/voip/smrtphone-profile/alternatives/) ## Other Top Recommended VoIP Software [Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/) **4.7** (189) Recently recommended **28** times [Five9](https://www.softwareadvice.com/call-center/five9-profile/) **4.2** (487) Recently recommended **19** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **19** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **17** times Stuck Between Options? 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