Swyx offers a VoIP solution known as SwyxWare, which is specifically designed for small to midsized enterprises. SwyxWare is a software-based IP PBX system that supports up to 1,000 employees. While SwyxWare is available as a cloud-based service in Germany, the United Kingdom, the Netherlands, Iceland and Norway, businesses in other countries can install SwyxWare on their own servers.
SwyxWare can be deployed with virtual machines and is compatible with the Windows Server OS. Swyx also offers server hardware as well as SIP trunking service via its partners.
SwyxWare offers a wide range of PBX functions, and businesses receive standard features, such as call recording. Additionally, SwyxWare includes more sophisticated features, such as call routing scripts for flexible call handling and call back (which allows customers the option of having a contact center agent call them back instead of waiting on hold). SwyxWare also offers contact center applications, such as CTI.
SwyxWare is designed to integrate with various Web-based applications.
Rebecca from Aldermore Bank
Employees number: 1,001-5,000 employees
Great flexible PBX packed full of features. Call recording is simple and the ECR engine allows you to almost do anything using VB scripting
Can be expensive and only elitetele.com provide good support. Even though nearly all SIP handsets work with the system full integration is limited outdated ugly Siemens handsets