--- title: "TeamViewer ONE Software Reviews, Demo & Pricing - 2026" description: "Review of TeamViewer ONE Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/voip/teamviewer-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Remote Desktop Software](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/) / TeamViewer ONE Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/teamviewer-profile/alternatives/) # TeamViewer ONE Review From $24.90-$229.90/month Free version Free trial 5 plans Wondering if TeamViewer ONE is right for your organization? Our Remote Desktop Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview TeamViewer ONE 4.6 [(11638)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) Pricing Starting at $24.90 flat rate per month ### About TeamViewer ONE TeamViewer ONE is built for IT managers and administrators who need to keep systems running smoothly with limited time and resources. If you’re managing distributed devices, handling high ticket volumes, or juggling multiple tools, this platform helps simplify your day-to-day work. By bringing together remote access, endpoint monitoring, and AI-powered automation in one solution, TeamViewer ONE enables your team to resolve issues faster and often before users even notice them. This means fewer disruptions, lower ticket volume, and more predictable IT operations. Instead of switching between tools, you get a centralised view of devices, users, and system health, along with automated workflows that reduce repetitive tasks. This allows IT teams to focus on higher-value initiatives while maintaining performance and security. TeamViewer ONE is designed to scale with your organisation, whether you’re supporting a growing workforce or managing multiple locations. With built-in automation, proactive alerts, and guided remediation, teams can improve response times and maintain consistent service levels. For organizations looking for a solution that’s easy to adapt, efficient to operate,... and backed by responsive support, TeamViewer ONE provides a practical path to more proactive, streamlined IT management. Wondering if TeamViewer ONE is right for your organization? Our Remote Desktop Software selection experts can help you in 15 minutes or less. ## TeamViewer ONE User Interface ## Popular TeamViewer ONE Alternatives Main Product TeamViewer ONE 4.6 [(11638)](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.37Value for money - 4.30Customer support - 4.56Functionality Pricing Starting at $24.90 per month Get Price Alternative Product [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) 4.7 [(1482)](https://www.softwareadvice.com/help-desk/zoho-assist-profile/reviews/) Ratings Breakdown - 4.72Ease of use - 4.68Value for money - 4.61Customer support - 4.64Functionality Pricing Starting at ₹480.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24189)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Supremo Remote Desktop](https://www.softwareadvice.com/help-desk/supremo-profile/) 4.7 [(447)](https://www.softwareadvice.com/help-desk/supremo-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.72Value for money - 4.64Customer support - 4.50Functionality Pricing Starting at $109.00 per year Get Price Alternative Product [ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/) 4.7 [(779)](https://www.softwareadvice.com/screen-sharing/isl-online-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.47Value for money - 4.72Customer support - 4.59Functionality Pricing Starting at $16.90 per month Get Price Alternative Product [GoTo Meeting](https://www.softwareadvice.com/collaboration/gotomeeting-profile/) 4.4 [(11531)](https://www.softwareadvice.com/collaboration/gotomeeting-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.31Value for money - 4.30Customer support - 4.35Functionality Pricing Starting at $14.00 per month Get Price ## TeamViewer ONE Pros and Cons We analyzed 11,638 verified reviews for TeamViewer ONE to find out what actual users really think. Select to learn more Intuitive Interface For All Users The platform is simple to navigate, with a user-friendly design that suits both tech-savvy and novice users. Quick setup, clear menus, and straightforward controls make remote sessions and assistance easy to manage for everyone. Flexible Remote Support Tools TeamViewer lets you connect to devices anywhere, making remote troubleshooting, file transfers, and support easy. It works across platforms, supports unattended access, and offers reliable performance for IT teams and individuals needing remote control. Instant Access To Any Computer TeamViewer enables fast, secure access to computers from anywhere, helping users work remotely, retrieve files, and assist others. It supports multiple devices and operating systems, streamlining remote work and technical support. High Cost And Rigid Contracts Many users find TeamViewer expensive, especially for small businesses or freelancers. Subscription management is difficult, auto-renewal policies are strict, and the free version has limited features and frequent usage restrictions. Security Risks And Password Hassles Users report concerns about past security breaches, frequent password changes, and difficulty managing access. The need for sharing codes and passwords can be confusing, and controlling permissions or restricting access is limited. Occasional Connection Instability Remote sessions can be interrupted by connection drops, glitches, or network issues. Reconnecting often requires new codes, and mismatched software versions or poor internet can cause delays and frustration during critical tasks. ## TeamViewer ONE Pricing and Plans Starting price: $24.90 per month Free Trial Free Version TeamViewer Remote Access $24.90 flat rate, per month Plan includes: - 1 Licensed user - 1 Concurrent connection (channel) - Up to 3 concurrent sessions per channel (in tabs) - 3 Managed devices - Remote printing - File transfer / queuing TeamViewer Business $50.90 flat rate, per month Plan includes: - 200 Managed devices - TeamViewer Intelligence - Google Meet integration - Phone support (in 33 languages) - Unlimited attended devices to connect to - Record and playback sessions - Switch sides - Custom branding - TeamViewer AI TeamViewer Premium $112.90 flat rate, per month Plan includes: - 15 Licensed users - 1 Concurrent connection (channel) - Up to 10 concurrent sessions per channel (in tabs) - 300 Managed devices - Unlimited devices to connect from - Outgoing connection reporting - TeamViewer AI TeamViewer Corporate $229.90 flat rate, per month Plan includes: - 30 Licensed users - 3 Concurrent connections (channels) - Up to 15 concurrent sessions per channel (in tabs) - 500 Managed devices - Incoming connection reporting - Mass deployment - TeamViewer AI TeamViewer Tensor Pricing available upon request Plan includes: - Single sign-on (SSO) - TeamViewer AI - Mobile Device Support - Enhanced mass deployment (MSI) - Auditability (audit log and API) - Premium 24-hour support available (SLA required) - Multitenancy (add-on) - Conditional Access (add-on) - DEX Essentials (add-on) - Mobile SDK (add-on) Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## TeamViewer ONE Features - Popular features found in Remote Desktop Access Controls/Permissions Real-Time Chat Remote Printing Screen Recording Screen Sharing - More features of TeamViewer ONE Active Directory Integration Activity Tracking AI Copilot AI/Machine Learning AI Summarization Alerts/Escalation Alerts/Notifications Anomaly/Malware Detection Anti Virus API Application Management Application Security App Management Asset Discovery Asset Tracking Assignment Management Audio Calls Audit Trail Authentication Automated Routing Automatic Backup Automatic Patch Deployment Automatic Scans Backup and Recovery Barcode/Ticket Scanning Behavioral Analytics Billing & Invoicing Build Automation BYOD Management Change Management Chatbot Chat/Messaging Client Portal Collaboration Tools Commenting/Notes Communication Management Compliance Management Configuration Management Contact Management CRM Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Customization Dashboard Data Visualization Deployment Management Desktop Virtualization Device Auto Discovery Device Management Diagnostics Tools Disaster Recovery Documentation Management Document Management Drag & Drop Electronic Signature Email Management Encryption Endpoint Management Endpoint Protection Enrollments/Onboarding Event Analysis Event Logs File Management File Sharing File Transfer For MSPs For the IT sector Help Desk Management HIPAA Compliant Incident Management Inventory Management Issue Management IT Asset Management IT Asset Tracking IT Reporting Kiosk Mode Knowledge Base Management Knowledge Library Knowledge Management Live Chat Location Tracking Maintenance Scheduling Meeting Management Mobile Access Mobile App Mobile Device Management Monitoring Multi-Device Support Multiple Monitor Access Multiple User Accounts Network Provisioning Network Security Network Wide Management Password Management Patch Management Performance Metrics Performance Monitoring Personalization Policy Management Print Management Prioritization Problem Management Projections Project Management Project Time Tracking Real-time Alerts Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Remediation Management Remote Access/Control Remote Access & Monitoring Remote Monitoring & Management Remote Support Remote Update/Installation Remote Wipe Reporting & Statistics Role-Based Permissions Scheduling Search/Filter Secure Data Storage Secure Login Security Management Security Tools Self Service Portal Server Monitoring Service History Service Level Agreement (SLA) Management Service Request Management Session Recording Session Transfer Single Sign On Software Management SSL Security Summary Reports Support Ticket Management Support Ticket Tracking Surveys & Feedback Tagging Task Scheduling Third-Party Integrations Threat Response Ticket Management Troubleshooting Two-Factor Authentication Two-Way Audio & Video Unattended Access Usage Tracking/Analytics User Management Version Control Video Chat Video Conferencing Video Support Vulnerability Scanning Website Monitoring Whiteboard Whitelisting/Blacklisting Wireless Internet Access Control Workflow Automation ## TeamViewer ONE Integrations Microsoft Outlook Integration rated 4.8 from 15 reviews AnyDesk Integration rated 4.3 from 14 reviews SysAid Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review NinjaOne Integration rated undefined from -1 review See all 21 integrations ## TeamViewer ONE User Reviews ## TeamViewer ONE customer ratings - Overall rating: 4.6/5 - Total reviews: 11,638 ### Rating distribution - 5 stars: 7,906 reviews (68%) - 4 stars: 3,211 reviews (28%) - 3 stars: 432 reviews (4%) - 2 stars: 45 reviews (0%) - 1 star: 44 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.4/5 - Customer support: 4.3/5 - Functionality: 4.6/5 --- ### Great app for remote acces - Overall rating: 5/5 - Reviewer: Petrica C. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like all the new feature that were added in the mean time, the stability connection and the user interface. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the stability of the connection, i don't have Any problems with disconections or interruptions. #### Cons sometimes it takes too long to show me the connetion code that i need to send someone to Connect to my computer. #### Vendor response Hello Petrica: Thanks for your review! We’re glad to hear that the connection stability works well for you and that you’re enjoying the new features and updated interface! Regarding the delay in displaying the connection code, we appreciate your highlighting this. Feedback like yours helps us improve the experience. Wishing you a nice day! Valeria/TeamViewer. Replied April 2026 --- ### Makes Remote Support Simple and Efficient - Overall rating: 5/5 - Reviewer: Ashutosh S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Despite a few drawbacks, TeamViewer has been a dependable and efficient tool for us. It saves a lot of time, makes remote support simple, and consistently performs well. We’re overall very satisfied and plan to keep using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Very easy to use — even non-technical users can follow the connection steps. Stable and fast remote sessions — works smoothly even on average internet connections. Cross-platform support — Windows, macOS, Linux, mobile apps — everything connects seamlessly. Great for remote troubleshooting — screen sharing, file transfer, and session recording are extremely helpful. Strong security — two-factor authentication and session logs provide good peace of mind #### Cons Occasionally the remote session freezes or lags, especially during large file transfers or when switching displays, and sometimes the connection drops unexpectedly, requiring a full reconnect to continue working smoothly. #### Reasons for switching to TeamViewer ONE We switched to TeamViewer because it offered a more reliable connection and smoother remote sessions compared to our previous tool. The setup was easier, the interface was more user-friendly, and the overall performance felt much more stable and consistent. #### Vendor response Hello Ashutosh, Thank you for sharing your experience! We’re really glad to hear that TeamViewer has been a dependable, efficient tool for your team. It’s great that it helps you save time and makes remote support simple and reliable. Regarding your comment about the drawbacks, when experiencing connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Your feedback means a lot to us! All the best, Valeria/TeamViewer Replied January 2026 --- ### A good program for remote acces on almost any platform - Overall rating: 5/5 - Reviewer: Miguel B. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The free version offers a lot of features and a good experience overall, setting up for remote acces is easy and fast, remote control works well and it has some features to complement it. A really good option if you want to manage many devices hassle-free. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Setting up its fast and don't require any technical experience, the user interface is easy to learn and use (Before update), diagnostic feature is nice to have if you got limted acces to the devices you want to control. #### Cons The new interface is complicated but you can still switch to the old one, premium version isn't friendly if you have less than 10 devices at least. --- ### TeamViewer One Review by Softidity - Overall rating: 4/5 - Reviewer: Ontiretse M. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered overall TeamViewer is a very strong remote support and device management platform with reliable IT support and effective for managing devices remotely. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros TeamViewer One makes remotes support very simple and fast. minimal preparation is required and there is smooth remote troubleshooting. #### Cons there are connectivity and performance issues within the app. lag during screen sharing and occasional session disconnection. #### Vendor response Hi Ontiretse, Thank you for sharing your detailed feedback. We are glad to hear that TeamViewer ONE makes remote support simple and fast for you, with minimal preparation and smooth troubleshooting. It is also great to read that you see strong value in TeamViewer as a remote support and device management platform. We understand your concern about connectivity and performance issues, such as lag during screen sharing and occasional session disconnections. When experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer from our official website. If everything is up to date, restarting both devices and, if possible, rebooting the WiFi router may help improve stability. We appreciate your balanced review and your trust in TeamViewer for remote device management. Best regards, Valeria/TeamViewer Replied May 2026 --- ### Teamviewer: An essential for your toolkit. - Overall rating: 5/5 - Reviewer: Cecilia Y. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is simple to navigate, easy to learn and use, and provides many opportunities for our business partners to collaborate with our company. This not only teaches our customers different strategies for problem-solving, but also develops excellent opportunities for building great relationships with our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Teamviewer is an absolute essential for me. It is the most helpful business solution we have and our customer service depends on it. #### Cons There has only been one instance where I did not have what I needed within Teamviewer. It is a big inconvenience and pain-point, but not a deal-breaker. There is no way to export a list of End Point computers. In the forums, this was a frequently-discussed frustration by multiple customers, and one that could be addressed without too much development time/hours. #### Reasons for choosing TeamViewer ONE Ease of integration, Reputation/Trust Value, Ease of Use for Endpoint users #### Vendor response Hello Cecilia, Thank you so much for taking the time to share your experience and thoughts with us. It’s great to hear how TeamViewer is helping your business partners collaborate effectively. Building strong relationships while teaching problem-solving strategies to your customers. Regarding your comment about exporting the endpoints, we would suggest visiting our TeamViewer Community at https://community.teamviewer.com, where you can share more details and even screenshots for proper assistance. Hoping to see you there. Best, Valeria/TeamViewer Replied January 2026 --- ### Not worth it...look elsewhere for cheaper and easier products. - Overall rating: 1/5 - Reviewer: Curt H. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This review was submitted organically. No incentive was offered Teamviewer product...good...Teamviewer corporate structure with their latest money grab...I give them 0 stars for that. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 3/5 #### Pros The remote support program looked good while we used it...for many years...but the corporate structure is another thing altogether. #### Cons Corporate structure. Appears that there has been a change in environment and they are getting desperate...so now they are trying to get more money from everyone. When I told them that this was no consistent with their agreements...they started quoting something. I asked for a copy of what they were supposedly quoting...AND THEY COULD NOT DO IT. I was told that my license was not going to be valid any longer...yet it was a perpetual license which was supposed to be good as long as the product was supported by the OS. They said I could...but internally only...I told them that this would not work for me and if they wanted to change and make it not available any longer that they could just give me a new license. They refused. The cost of the product is absolutely outrageous in comparison to other products. The only reason I was staying with them was because it was good at what it did...BUT...their new changes required me to pay $1000's of dollars more to continue to use. Try working with their support...they simply stand behind their statements even though they can provide no documentation, etc to support their position....yet I could provide documentation showing where I was coming from....hhhhmmmm...go figure. TERRIBLE COMPANY...go elsewhere. #### Reasons for choosing TeamViewer ONE It worked good for what we needed and worked without issue of network firewalls, etc. #### Reasons for switching to TeamViewer ONE This was a long time ago...like 15 or more years ago...was using PC Anywhere but Teamviewer offered things that could not be done with that product so we switched. Very happy until the latest culture of the company changed. #### Vendor response Hello Curt, Thank you for taking the time to share your experience. It’s clear this situation has been incredibly frustrating, especially after being a long‑term user. We understand how important clarity, consistency, and transparent communication are in licensing and support, and we are really sorry to hear that your recent interactions left you feeling unheard. Your feedback about license expectations, documentation, and pricing changes is valuable, and situations like this shouldn’t feel confusing or unsupported. Be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team. Best Regards, Valeria/TeamViewer Replied January 2026 --- ### Teamviewer - time saver at a reasonable price. - Overall rating: 5/5 - Reviewer: Ross T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I support clients across Australia and mostly using Teamviewer. On-site visits can be kept to a minimum meaning better value for the client and the ability for me to do more in the one day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Have been using Teamviewer for many years and unlike other similar products it remains consistent. Very easy to use, small footprint on the client machine, and simple to activate a new connection. #### Cons The latest "new" layout does not seem as friendly as the old version when using a computer as the master. I don't use TV on a mobile phone and it seems the newer layout is designed more for phone use. #### Reasons for choosing TeamViewer ONE Much more flexible, ability for unattended access, far better facilities. #### Reasons for switching to TeamViewer ONE Much easier operation, ability to use Host for unattended access. #### Vendor response Hello Ross, Thanks for sharing your experience! It’s great to hear that TeamViewer has been a reliable solution for you over the years and continues to deliver value by reducing on-site visits and improving your IT support to your clients across Australia. Regarding the new layout, we really appreciate your feedback. Our goal is to make the interface intuitive across all devices, so thank you! Therefore, we would like to invite you to click on the following link, where you will find a guide for the new UI in order to make your journey in TeamViewer easier https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Finally, please be assured that your comment will be forwarded to the relevant team. All the best! Valeria/TeamViewer Replied January 2026 --- ### Great support product - Overall rating: 5/5 - Reviewer: Andre S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with TeamViewer has been very positive. The platform is reliable and easy to use, and the support I received from [sensitive content hidden] was absolutely flawless—she was professional, responsive, and ensured that all my concerns were addressed quickly and effectively. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about TeamViewer is its ease of use, thanks to an intuitive interface that makes remote connections simple and efficient. Additionally, the customer support is outstanding—always responsive and helpful whenever assistance is needed. #### Cons What I liked least about TeamViewer is the lack of affordable plans tailored for small businesses. While the platform offers great features, the pricing structure seems more suited for larger organizations, making it challenging for smaller companies to adopt it cost-effectively. #### Reasons for choosing TeamViewer ONE compatibility with more customers that also uses TV #### Vendor response Hello Andre, Thank you so much for sharing your experience! It’s great to hear how much you’ve enjoyed TeamViewer’s ease of use and intuitive interface. That’s exactly our mission: making remote connections smooth, efficient, and accessible for everyone. It´s also nice to hear that our customer support team provided you with the level of responsiveness and professionalism you expected. This ensures users feel supported. Thanks for pointing this out. The pricing might feel challenging for smaller businesses, and your feedback really helps highlight where more flexible options could make a difference. Thanks again for taking the time to share your thoughts. All the best, Valeria/TeamViewer Replied January 2026 --- ### Ease of Access - Overall rating: 5/5 - Reviewer: Yvonne G. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Teamviewer has be favorable. I like the mobile capabilities. It has saved me many times while on the road #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Teamviewer is Ease of Access. I have been using Teamviewer for about 13 years and found it to be very reliable. #### Cons What I don't like about is sometimes it may not connect. There have been several occassions where I could not access remote hst and had to use a different remote access software. #### Reasons for choosing TeamViewer ONE We chose Teamviewer for Ease of use. Easy to install. #### Vendor response Hello Yvonne, Thank you for your rating and for sharing your experience! We’re delighted to hear that you’ve found TeamViewer easy to access and reliable for over 13 years. That’s amazing! Your trust means a lot to us. However, since you mentioned that sometimes you experienced connection issues, we recommend ensuring that on both sides of the connection, the latest version of TeamViewer is running. You could also restart both devices and, if possible, reboot the WiFi router, which may help resolve the issue. We hope these tips will help you in future connections. Best, Valeria/TeamViewer Replied January 2026 --- ### International TeamViewer End User Support, top notch quality. - Overall rating: 5/5 - Reviewer: Dale B. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using TeamViewer for over 20 years, I have supported end users in India, St. Thomas, St. Croix, continental US, and Europe. I have had great success with the product that TeamViewer provides. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TeamViewer is easy to use, and TeamViewer helps me provide quality support to my end uses. I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe #### Cons To be honest, as long as my end users have internet access I have nothing to dislike about TeamViewer. #### Reasons for choosing TeamViewer ONE I had used TeamViewer on a previous job and found it to be much easier to install and use. #### Vendor response Hi Dale, Thank you for your review and for sharing your experience. We are happy to have you on board for such a long time and to know that TeamViewer has helped you deliver support globally We look forward to continuing to work together for many years to come. Wish you a great day and all the best. Valeria/TeamViewer Replied December 2025 --- Showing 1 - 10 of 11638 Reviews [See All Reviews](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/) ## TeamViewer ONE Popular Comparisons [Zoho Assist vs TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/vs/zoho-assist/)[Slack vs TeamViewer ONE](https://www.softwareadvice.com/remote-support/slack-profile/vs/teamviewer/)[Supremo Remote Desktop vs TeamViewer ONE](https://www.softwareadvice.com/help-desk/supremo-profile/vs/teamviewer/)[ISL Light vs TeamViewer ONE](https://www.softwareadvice.com/screen-sharing/isl-online-profile/vs/teamviewer/)[ScreenConnect vs TeamViewer ONE](https://www.softwareadvice.com/compare/99131-teamviewer/vs/390169-ScreenConnect/)[NinjaOne vs TeamViewer ONE](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/teamviewer/)[Atera vs TeamViewer ONE](https://www.softwareadvice.com/help-desk/atera-profile/vs/teamviewer/)[Webex Suite vs TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/vs/webex/)[Action1 vs TeamViewer ONE](https://www.softwareadvice.com/it-management/action1-profile/vs/teamviewer/)[Splashtop vs TeamViewer ONE](https://www.softwareadvice.com/remote-support/splashtop-profile/vs/teamviewer/)[Pulseway vs TeamViewer ONE](https://www.softwareadvice.com/network-management/pulseway-profile/vs/teamviewer/)[Getscreen.me vs TeamViewer ONE](https://www.softwareadvice.com/remote-support/getscreen-me-profile/vs/teamviewer/)[LogMeIn Resolve vs TeamViewer ONE](https://www.softwareadvice.com/issue-tracking/goto-resolve-profile/vs/teamviewer/) [Compare All Alternatives](https://www.softwareadvice.com/voip/teamviewer-profile/alternatives/) ## Other Top Recommended Remote Desktop Software [ScreenConnect](https://www.softwareadvice.com/product/390169-ScreenConnect/) **4.7** (1901) Recently recommended **0** times [AnyDesk](https://www.softwareadvice.com/remote-support/anydesk-profile/) **4.6** (1797) Recently recommended **0** times [Zoho Assist](https://www.softwareadvice.com/help-desk/zoho-assist-profile/) **4.7** (1482) Recently recommended **0** times [ISL Light](https://www.softwareadvice.com/screen-sharing/isl-online-profile/) **4.7** (779) Recently recommended **0** times Stuck Between Options? 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