--- title: "TeamViewer ONE Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of TeamViewer ONE. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if TeamViewer ONE is a good fit for you!" source_url: "https://www.softwareadvice.com/voip/teamviewer-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Remote Desktop Software](https://www.softwareadvice.com/help-desk/remote-desktop-comparison/) / [TeamViewer ONE](https://www.softwareadvice.com/voip/teamviewer-profile/) / TeamViewer ONE Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/voip/teamviewer-profile/) Reviews [Alternatives](https://www.softwareadvice.com/voip/teamviewer-profile/alternatives/) # TeamViewer ONE User Reviews ## Reviews summary - Overall rating: 4.6/5 - Total reviews: 11,644 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 7,908 reviews (68%) - 4 stars: 3,214 reviews (28%) - 3 stars: 433 reviews (4%) - 2 stars: 45 reviews (0%) - 1 star: 44 reviews (0%) ### Most mentioned pros - TeamViewer is the only remote control system I know that allows you to switch screens seamlessly, sent the control + alt + delete function if you are trying to unlock a device remotely, and allow you to disable remote input from the end user if you need to do a hard fix on something. - This allows me to log in to ANY computer with full client and work as from your own computer, all resources available, familiar workspace. - overall TeamViewer is a very strong remote support and device management platform with reliable IT support and effective for managing devices remotely. ### Most mentioned cons - There's also a learning curve for new users, occasional connectivity issues tied to internet quality, and some frustration with version compatibility and false commercial use detection flagging the free version. - On top of that, we ran into connection reliability issues more often than expected, and their response when flagging commercial use detection on legitimate installs was frustrating to deal with. - Occasionally the remote session freezes or lags, especially during large file transfers or when switching displays, and sometimes the connection drops unexpectedly, requiring a full reconnect to continue working smoothly. ## TeamViewer ONE customer reviews Showing reviews 1-25 of 11,644 (page 1). ### Great app for remote acces - Overall rating: 5/5 - Reviewer: Petrica C. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like all the new feature that were added in the mean time, the stability connection and the user interface. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the stability of the connection, i don't have Any problems with disconections or interruptions. #### Cons sometimes it takes too long to show me the connetion code that i need to send someone to Connect to my computer. #### Vendor response Hello Petrica: Thanks for your review! We’re glad to hear that the connection stability works well for you and that you’re enjoying the new features and updated interface! Regarding the delay in displaying the connection code, we appreciate your highlighting this. Feedback like yours helps us improve the experience. Wishing you a nice day! Valeria/TeamViewer. Replied April 2026 --- ### Teamviewer: An essential for your toolkit. - Overall rating: 5/5 - Reviewer: Cecilia Y. - Verified reviewer: Yes - Industry: Security and Investigations - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It is simple to navigate, easy to learn and use, and provides many opportunities for our business partners to collaborate with our company. This not only teaches our customers different strategies for problem-solving, but also develops excellent opportunities for building great relationships with our customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Teamviewer is an absolute essential for me. It is the most helpful business solution we have and our customer service depends on it. #### Cons There has only been one instance where I did not have what I needed within Teamviewer. It is a big inconvenience and pain-point, but not a deal-breaker. There is no way to export a list of End Point computers. In the forums, this was a frequently-discussed frustration by multiple customers, and one that could be addressed without too much development time/hours. #### Reasons for choosing TeamViewer ONE Ease of integration, Reputation/Trust Value, Ease of Use for Endpoint users #### Vendor response Hello Cecilia, Thank you so much for taking the time to share your experience and thoughts with us. It’s great to hear how TeamViewer is helping your business partners collaborate effectively. Building strong relationships while teaching problem-solving strategies to your customers. Regarding your comment about exporting the endpoints, we would suggest visiting our TeamViewer Community at https://community.teamviewer.com, where you can share more details and even screenshots for proper assistance. Hoping to see you there. Best, Valeria/TeamViewer Replied January 2026 --- ### A good program for remote acces on almost any platform - Overall rating: 5/5 - Reviewer: Miguel B. - Verified reviewer: Yes - Industry: Information Services - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The free version offers a lot of features and a good experience overall, setting up for remote acces is easy and fast, remote control works well and it has some features to complement it. A really good option if you want to manage many devices hassle-free. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Setting up its fast and don't require any technical experience, the user interface is easy to learn and use (Before update), diagnostic feature is nice to have if you got limted acces to the devices you want to control. #### Cons The new interface is complicated but you can still switch to the old one, premium version isn't friendly if you have less than 10 devices at least. --- ### TeamViewer ONE Has Friendly Features that Make Our Work Easier - Overall rating: 5/5 - Reviewer: Anna M. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with TeamViewer ONE is wonderful. I like the powerful features of TeamViewer ONE. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Setting up TeamViewer ONE is an easy and straightfoward task. I also like the dependable customer support team of TeamViewer ONE. #### Cons I do not have any dislikes concerning TeamViewer ONE. TeamViewer ONE has been an impressive and reliable tool. #### Vendor response Hello Anna, Thank you for your review. We're delighted to hear that setting up TeamViewer ONE was straightforward and that our customer support team has provided a dependable experience. It's especially rewarding to know that the platform's features are meeting your expectations and that TeamViewer ONE has proven to be a reliable solution for your needs. Finally, we take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Thank you for sharing your wonderful experience with us. Best regards, Valeria/TeamViewer Replied August 2026 --- ### Great support product - Overall rating: 5/5 - Reviewer: Andre S. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with TeamViewer has been very positive. The platform is reliable and easy to use, and the support I received from [sensitive content hidden] was absolutely flawless—she was professional, responsive, and ensured that all my concerns were addressed quickly and effectively. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about TeamViewer is its ease of use, thanks to an intuitive interface that makes remote connections simple and efficient. Additionally, the customer support is outstanding—always responsive and helpful whenever assistance is needed. #### Cons What I liked least about TeamViewer is the lack of affordable plans tailored for small businesses. While the platform offers great features, the pricing structure seems more suited for larger organizations, making it challenging for smaller companies to adopt it cost-effectively. #### Reasons for choosing TeamViewer ONE compatibility with more customers that also uses TV #### Vendor response Hello Andre, Thank you so much for sharing your experience! It’s great to hear how much you’ve enjoyed TeamViewer’s ease of use and intuitive interface. That’s exactly our mission: making remote connections smooth, efficient, and accessible for everyone. It´s also nice to hear that our customer support team provided you with the level of responsiveness and professionalism you expected. This ensures users feel supported. Thanks for pointing this out. The pricing might feel challenging for smaller businesses, and your feedback really helps highlight where more flexible options could make a difference. Thanks again for taking the time to share your thoughts. All the best, Valeria/TeamViewer Replied January 2026 --- ### Ease of Access - Overall rating: 5/5 - Reviewer: Yvonne G. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Teamviewer has be favorable. I like the mobile capabilities. It has saved me many times while on the road #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Teamviewer is Ease of Access. I have been using Teamviewer for about 13 years and found it to be very reliable. #### Cons What I don't like about is sometimes it may not connect. There have been several occassions where I could not access remote hst and had to use a different remote access software. #### Reasons for choosing TeamViewer ONE We chose Teamviewer for Ease of use. Easy to install. #### Vendor response Hello Yvonne, Thank you for your rating and for sharing your experience! We’re delighted to hear that you’ve found TeamViewer easy to access and reliable for over 13 years. That’s amazing! Your trust means a lot to us. However, since you mentioned that sometimes you experienced connection issues, we recommend ensuring that on both sides of the connection, the latest version of TeamViewer is running. You could also restart both devices and, if possible, reboot the WiFi router, which may help resolve the issue. We hope these tips will help you in future connections. Best, Valeria/TeamViewer Replied January 2026 --- ### Safe, Reliable and constantly evolving. - Overall rating: 5/5 - Reviewer: Peter L. - Verified reviewer: Yes - Industry: Glass, Ceramics & Concrete - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I rely on TeamViewer everyday and it has never let me down. It’s more than just remote connection software and they evolving into many different areas. Working in manufacturing the new software and hardware solutions are amazing. We are currently testing some of their new software solutions which allows our engineers support engineers in a different plant and country. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After trying many different remote connection software solutions over the last decade I can honestly say thatTeamViewer is my favourite. It’s easy to use, reliable and more importantly secure. #### Cons I didn’t like there new dashboard upgrade at first, but now I’m used to it I really like it.like everything it’s different and most people don’t like change. #### Reasons for switching to TeamViewer ONE Reliability, functionality and security. It fits all of these! #### Vendor response Hello Peter, Thanks for sharing your experience! It’s great to hear how much you rely on TeamViewer in your day‑to‑day tasks. Our remote-control solution has evolved far beyond traditional remote connectivity, and it´s exciting to see how our features and products are supporting your engineers across different plants and countries. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer Replied January 2026 --- ### Great product and value - Overall rating: 5/5 - Reviewer: Sylvia T T. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Mostly all good. My problem is available time on my end in order to get things working correctly. I am satisfied. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I pretty much like everything, starting with the cost. The product I was using before was getting very expensive. I find it easy to use and get good support if I need it....not often. #### Cons There were some changes made recently, and I am still trying to get the hang of it. I have one client that had to reset her computer, and I am still trying to get the program working correctly. #### Reasons for switching to TeamViewer ONE They were getting too expensive and I do not have many clients that need remote access. #### Vendor response Hello Sylvia, Thanks for sharing your experience! So glad to hear that TeamViewer has been easier on your budget and simple to use. And it´s great that you rarely even need support. We totally get that updates can take a little time to get used to, especially when helping clients set things back up. Therefore, to help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We appreciate your patience! All the best, Valeria/TeamViewer Replied January 2026 --- ### Let the old interface back, please - Overall rating: 3/5 - Reviewer: Xinyi L. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Does it's job, excellent customer support, confusing and awkward user interface, expensive but worth #### Ratings breakdown - Ease of use: 1/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros stable connection most of time, Working even with Internet not good, cycber security compliance support is great #### Cons New software interface is aweful! Anti-human software ui and configuration setting page is very confusing #### Reasons for choosing TeamViewer ONE i have used Teamviewer for long time,not willing to change easily #### Vendor response Hello Xinyi, Thanks a lot for sharing your detailed feedback! It's great to hear that TeamViewer continues to deliver a stable connection for you, even in environments with poor internet, and that our cybersecurity compliance and support teams are meeting your expectations. To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer Replied January 2026 --- ### Teamviewer - Overall rating: 5/5 - Reviewer: Jose J. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good. The new interface does not add up any value for us. It is a real nuisance. The web interface is not clear enough and there are too many options available on the screen that are useless. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most of Teamviewer is its ease of use. It is very easy to a new client to download and provide them for immediate support. #### Cons Many pseudo improvements are only cumbersone We use it for remote training and little support. The "new" interface is no better than the original. File transfer is every day slower. #### Reasons for choosing TeamViewer ONE Teamviewer at the time seemed to have better functionality #### Vendor response Hello Jose, Thank you for sharing your thoughts! We're really glad to hear that TeamViewer’s ease of use stands out for you—especially how simple it is for new clients to download and connect for immediate support. We appreciate your honest feedback about the interface. Therefore, to help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer Replied January 2026 --- ### International TeamViewer End User Support, top notch quality. - Overall rating: 5/5 - Reviewer: Dale B. - Verified reviewer: Yes - Industry: Civil Engineering - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using TeamViewer for over 20 years, I have supported end users in India, St. Thomas, St. Croix, continental US, and Europe. I have had great success with the product that TeamViewer provides. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TeamViewer is easy to use, and TeamViewer helps me provide quality support to my end uses. I'm able to support my end users all across the globe, India, St. Thomas, St. Croix, continental US, and Europe #### Cons To be honest, as long as my end users have internet access I have nothing to dislike about TeamViewer. #### Reasons for choosing TeamViewer ONE I had used TeamViewer on a previous job and found it to be much easier to install and use. #### Vendor response Hi Dale, Thank you for your review and for sharing your experience. We are happy to have you on board for such a long time and to know that TeamViewer has helped you deliver support globally We look forward to continuing to work together for many years to come. Wish you a great day and all the best. Valeria/TeamViewer Replied December 2025 --- ### Teamviewer for Alt72 - Overall rating: 5/5 - Reviewer: Hernan M D. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All my customer can receive remote support instantly. I use the remote support for server and terminal in my customer #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Performance, easy to use, easy to deploy and use quick support solution. The best ROI for the price. #### Cons The last version came with a new interface. The first version had poor performance, but now it is corrected #### Reasons for choosing TeamViewer ONE I considered the Price and presales support #### Reasons for switching to TeamViewer ONE Price and presales support. I tested Anydesk too #### Vendor response Hi Hernan, We’re glad to hear that you find the solution performant, easy to use, and quick to deploy. We appreciate your honesty regarding the initial version and are happy that the latest updates have addressed those concerns. If you have any suggestions for further improvements or features you’d like to see, please let us know. We’re always looking to enhance the user experience. Wish you a great day and all the best. Valeria/TeamViewer Replied December 2025 --- ### Good softare for customer support - Overall rating: 5/5 - Reviewer: Julio R. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros file transfer. The chat feature is very useful too. I like the black screen feature that allows me to perform my work without the customer watching secret or confidential information. #### Cons Can't use in more computers, can only register 3 devices. If a device fails or gets replaced, need to register another and have a very limited quantity. This should be free #### Reasons for choosing TeamViewer ONE better price for the features, better choices of price/features for my needs #### Vendor response Hello Julio Thank you for sharing your feedback! We’re glad to hear you find the chat and black screen features helpful. Likewise, we understand your concern about the device limit and the inconvenience when replacing any device. We ensure your input is valuable, and we’ll make sure it’s passed along to the team for consideration. All the best, Valeria/TeamViewer Replied December 2025 --- ### Easy remote access with a few small connection issues - Overall rating: 4/5 - Reviewer: Harshul S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used monthly for more than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered Overall my experience has been good. I use TeamViewer ONE mainly for remote support and quick troubleshooting at work, and it saves me a lot of walking around or waiting for someone to explain their issue. It’s reliable enough for daily use and makes remote access simple. There are small bugs and connection hiccups here and there, but nothing that stops me from doing my job. For remote support and accessing files or apps from another device, it works well and keeps things efficient. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about TeamViewer ONE is how easy it is to connect to another device. At work I use it a lot for helping coworkers when they get stuck or when I need to access my own system remotely. The connection is usually fast and smooth, even when the network isn’t perfect. File transfer is quick and saves me time because I don’t have to email stuff around. The interface is simple enough that even non‑tech people can follow instructions. It also works across different devices, which is handy when I’m not on my main laptop. #### Cons Sometimes the connection drops randomly and I have to reconnect again, which gets annoying when I’m in the middle of fixing something. The app can feel a bit heavy on older machines and takes a moment to load. A few features are hidden in menus and take time to find. The mobile version works but it’s not very comfortable to control a full desktop from a phone. Also, sometimes the session freezes for a few seconds and I have to wait it out. Not huge issues but they slow me down during busy days. #### Vendor response Hello Harshul, Thank you for sharing such detailed feedback! We’re glad to hear that TeamViewer ONE makes remote support and device access easy and efficient for your daily work. It’s great to know that the fast connections, cross‑device support, and file transfer features are helping you save time and reduce unnecessary back and forth. We also appreciate your balanced comments about occasional bugs or connection hiccups. Therefore, when experiencing connection issues, we recommend ensuring that both devices are running the latest version of TeamViewer. Also, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. Feedback like this helps us continue improving reliability and the overall experience. Thanks for trusting TeamViewer ONE for your day. All the best, Valeria/TeamViewer Replied April 2026 --- ### The Most Advanced IT Service Desk Remote Control Tool! - Overall rating: 5/5 - Reviewer: Cameron T. - Verified reviewer: Yes - Industry: Financial Services - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TeamViewer has made such a positive impact on my ability to troubleshoot and resolve IT Service Desk tickets remotely with all of it's advanced features, it is easily the most comprehensive and impressive system I have used in end user support. TeamViewer is the only remote control system I know that allows you to switch screens seamlessly, sent the control + alt + delete function if you are trying to unlock a device remotely, and allow you to disable remote input from the end user if you need to do a hard fix on something. It is a very innovative system I wholeheartedly recommend for businesses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros TeamViewer is the most seamless and well developed IT remote control tool I have used in my time of being an IT Service Desk Analyst, packed with lots of advanced features that allow you to communicate with the end user you are helping, as well as advanced features that allow you to make your experience as an administrator a lot easier such as switching screens or disabling remote input if needed. #### Cons TeamViewer regularly updates it's user interface, meaning that some useful features can be hard to find post update. This is not a major issue because you can see why each user interface update is being done, and that is to push a more refined and complete user experience, so once you are used to it you start to embrace these changes. #### Vendor response Hello Cameron, Thank you so much for your rating and for sharing your experience. Great to hear TeamViewer gives you such a smooth experience with powerful features that make remote support easier for both you and your users. Regarding your comment about the regular updates of our interface, we understand that adapting to change, especially technological change, can be challenging when it's supposed to make things easier. To help you navigate the updated TeamViewer interface more smoothly, we invite you to click the link below, where you'll find a helpful guide designed to simplify your experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in future connections. Best regards, Valeria/TeamViewer Replied March 2026 --- ### Generic review - Overall rating: 5/5 - Reviewer: Robert A. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. TeamViewer is the best choice for normal computers but is has problems on IoT devices like Raspberry Pi 5. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Good-quality product, helpful customer service, easy to manage device and customer data, stability, user-friendly #### Cons * TeamViewer software uses slots / operating system, not MAC address or device: I have a dualboot (Windows-Linux) setup and if I install the software on both operating systems, it takes 2 slots instead of 1 although both OS runs on the same physical device; * Doesn't work on Raspberry OS (on Raspberry Pi 5 device): it is installed successfully but I can't connect to my Pi device. I tried to connect using the Raspberry Pi's IP address from a Windows 10 Pro-based notebook. It works correctly on X86/64-based architecture but not on Arm processor. #### Vendor response Hello Robert, Thank you so much for your rating. Regarding your Windows-Linux query, please visit our TeamViewer Community at https://community.teamviewer.com, where we have a support forum dedicated exclusively to Linux users Hoping to see you there. Best Valeria/TeamViewer Replied January 2026 --- ### My Business depends on Teamviewer - Overall rating: 5/5 - Reviewer: DREW P. - Verified reviewer: Yes - Industry: Music - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I started using Teamviewer to be able to access my business server from home to be able to do work in the evening. I later found it really useful when traveling to be able to work from a hotel room and catch up on what was happening at my retail store. But I have never needed it more nor appreciated it more than I do now. In 2024 I moved back to Canada even though my business continued to operate with my staff in place in North Carolina. I live in a very remote location with no access except via a one mile boat trip. I am fortunate to have a good internet connection there and Teamviewer now allows me to manage and operate my business 900 miles away from it. This would not be possible without my Teamviewer software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Teamviewer was easy to set up initially and now is now almost automated on my computer. Since I use it almost daily, it has become a thought-free part of my day. #### Cons I honestly don't have a response for this question. I have not compared it with other similar products and have no desire. Teamviewer does everything I need it to do. #### Vendor response Hi Drew, Thank you so much for your review and for sharing your experience. We are pleased that you've chosen us as your remote access solution! We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Wish you a great day and all the best. Valeria/TeamViewer Replied December 2025 --- ### Best method for reliable connectivity. - Overall rating: 4/5 - Reviewer: Marj O. - Verified reviewer: Yes - Industry: Construction - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love TeamViewer and recommend it constantly to those who experience issues of connectivity while working remotely; many coworkers complain that other services are unreliable, so I always tell them about TeamViewer. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros TeamViewer is the best service to keep all my devices connected while I process tasks for both my job and for my volunteer work. It's a lifesaver when I'm forced to work from home as well. #### Cons When I have contacted TeamViewer in the past for service assistance, the instructions have been convoluted with unnecessary steps involved or steps provided out of order with excess information that was not pertinent to the task as hand. They need to work on making that process more concise, and just follow a simple chronological order without embellishments to get customers up and running as quickly as possible. #### Vendor response Hello Marj, Thanks for sharing your experience! Happy to hear how TeamViewer helps you stay connected across all your devices, whether it’s for work or volunteer projects. It’s great to know it’s a real lifesaver when working from home. We truly appreciate your feedback about our customer support service. We understand how clear, simple guidance is important to give proper and quick assistance. Insights like yours help us keep improving. Really grateful for your continued trust and for recommending TeamViewer to others! All the best, Valeria/TeamViewer Replied January 2026 --- ### TeamViewer - Overall rating: 5/5 - Reviewer: Hannah H. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall experience was great. Makes remote work very easy and less of a hassle than having travel for simple task. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Enjoyed being able to remotely access clients computer when needing to make adjustments to books and didn't have time to travel. #### Cons Sometimes there was a slight delay in the login process even though both locations had great internet. #### Vendor response Hello Hannah, Thank you for sharing your feedback. It is great to hear that TeamViewer helps you remotely access client computers and handle tasks efficiently without the need to travel. We are glad it makes your work easier. We understand that even with a good internet connection, slight delays during login can be frustrating. When experiencing this, we recommend ensuring that both devices are running the latest version of TeamViewer from our official website, as this can help improve performance. All the best, Valeria/TeamViewer Replied June 2026 --- ### Happy Business - Overall rating: 5/5 - Reviewer: Madeleen R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, very satisfied. I have my data capturer using Zoho due to the fact that I have only one license for multiple connections. It works for her, so we are all happy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The resolution on pc you are connecting to is much better than on ie Anydesk. File transfer is also very easy via Teamviewer. Much better value for money than any other for what you get. I use Teamviewer only. #### Cons I do not like the new interface at all. Still using the old one. The resolution has to be adjusted on connecting pc to work and that annoys the client. #### Vendor response Hello Madeleen, Thanks for sharing your feedback. We’re thrilled to hear that TeamViewer delivers great resolution and easy file transfer for you. Likewise, we appreciate your thoughts on the new interface, and we fully understand that changes are not easy to process; that's why we would like to invite you to click on the following link, where you will find our user´s guide for the new UI: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ We hope this information will help you in your future connections. All the best, Valeria/TeamViewer Replied December 2025 --- ### Virtual help - Overall rating: 5/5 - Reviewer: Mohammed M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is a fantastic tool to know the real time problem solving between two users working remotely. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is the greatest tool ever for training and help the people resolving their issues remotely from anywhere in the world. #### Cons Sometimes it lacks the connectivity of network from both sharing and hosting person due to the speed and lagging concerns. #### Vendor response Hi Mohammed, Thank you for your positive rating. We're delighted to hear that TeamViewer has been such a valuable tool for training, supporting users, and resolving issues remotely from anywhere in the world. It's great to know that the real-time collaboration between users is helping you solve problems efficiently. We also appreciate your feedback regarding connectivity and lag during sessions. To achieve the best possible performance, we recommend that both sides of the connection use the latest version of TeamViewer, and if possible, rebooting the WiFi router on both sides may help resolve the issue. Thank you for sharing your experience with us. All the best, Valeria/TeamViewer Best regards, Valeria/TeamViewer Replied July 2026 --- ### Best remote mangement tool yet - Overall rating: 5/5 - Reviewer: John A. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Best tool to use for remote management and I used them all. Tech support had all the right answers when a configuration TeamViewer problem arose #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to immediately respond to my customers problems prevents minor problems from becoming major ones #### Cons The inability to manage multiple customers from one common TeamViewer management station as a result must use a second or third station to access a second or third customer --- ### Teamviewer works as needed all the time - Overall rating: 5/5 - Reviewer: Bob M. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Has worked very well for many years, including applying updates where they are required by the government and I have not connected in over a year or so. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I maintain software across Canada. I can send required updates easily, and adjust settings in the users system easily. And It can find an existing users connection point even when their network changes. #### Cons Annual license for me, mostly on one compute (and sometimes on my traveling laptop) is higher than I would like. Sometimes, on distant sites, it might take two or three tries to connect. #### Vendor response Hello Bob, Thanks for sharing your experience! It’s great to hear how well TeamViewer supports your work across Canada, enabling you to apply important updates after long periods without contact. We're glad our solution helps you to keep your operations running smoothly and efficiently! However, when experiencing slow connections, we recommend first ensuring that both devices are running the latest version of TeamViewer. If the software is up to date, restarting both devices and, if possible, rebooting the WiFi router may help resolve the issue. We hope these tips will help you in future connections. Have a great day! Valeria/TeamViewer Replied January 2026 --- ### TEAMVIEWER - Overall rating: 5/5 - Reviewer: KENNETH G. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. VERY POSITIVE AND USEFUL EXPERIENCE. EXCELLENT TO SHARE COMPUTERS WITH USERS AND FIX ANY COMPUTER ISSUES THAT ARE OCCURRING. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HAVE DECENTRALIZED OFFICES AND THE FILE TRANSFER OPTION ALLOS US TO COMMUNICATE VERY WELL BETWEEN OFFICES. SOFTWARE WORKS VERY WELL AND HIGHLY RECOMMEND IT. #### Cons NO COMPLAINTS. THE SOFTWARE IS TRANSPARENT AND INTUITIVE. USE IT DAILY. VERY POSITIVE FEEDBACK AS TO RELIABILITY. #### Vendor response Hi Kenneth, Thank you so much for the positive rating! It’s awesome to hear how TeamViewer helps your decentralized offices stay connected, especially with the smooth file transfer and reliable daily performance. We love that you find it intuitive and powerful for sharing screens and resolving issues quickly. Great to hear TeamViewer continues to make your workflow easier and more efficient! All the best and stay connected! Valeria/TeamViewer Replied January 2026 --- ### Remote Access Gem - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Sports - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great experience! As mentioned, it’s super easy for all to get access to, and helps us alleviate issues. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Team collaboration Ease of use Lack of bugs and issues from my experience, as well as the ability to quickly solve issues users are having with their laptop applications #### Cons I really don’t have anything. I’ve used this a lot with my last job and was able to quickly access a remote computer. Now, my IT team is able to quickly connect to my laptop and help with issues. #### Vendor response Hello TeamViewer user, Thank you so much for sharing your experience with TeamViewer! It’s great to hear that you’ve found it easy to use, reliable, and effective for team collaboration. We take the opportunity to invite you to click on the following link, where you will find a guide so you can have a complete TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/ Have a nice day! Valeria/TeamViewer Replied February 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/voip/teamviewer-profile/reviews/?page=2) --- TeamViewer ONE Reviews, Pros and Cons - 2026 Software Advice