eXsight
About eXsight
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Most Helpful Reviews for eXsight
1 - 5 of 14 Reviews
James
Government Administration, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Solid call accounting software
We have been using MTS with our shoretel system for roughly 5 years and it has been trouble free. MTS is awesome with support and maintenance. They are on top of issues before they arise with consistent maintenance. Their customer support is well informed and quick to respond when I have questions.
PROSIt is troublefree telephony accounting. The reports are great and information can be scaled to what the department wants to see.
CONSThere is not really anything to complain about. It serves it's purpose and does it well. The support team is excellent. I'm hard pressed to find any negatives!
Cynthia
Banking, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2016
Great Product
Overall we are highly satisfied with the TEM suite of products. The software is user friendly when it comes to reviewing and processing invoice to running reports. I would highly recommend this to any business trying to manage their telecom spend.
PROSHow easy it is to use. When I run into any issues customer support is quick to respond knowing I have deadlines.
CONSNone that come to mind.
Stephen
Government Administration, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2016
Call Accounting
So far so good, product works when I need it to and when I did have problem with it I call support and had the problem resolved on 1st contact.
PROSReporting
CONSlack of phone number reporting
Kris
Facilities Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
Great software for our needs
MTS provides our department with great software for our data. It is great to use and the customer support are always there when you need help. Recommended for telecom companies looking for a software for the their data.
PROSFunctionality
CONSCan be initially tough when you first use it
F
Utilities, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2016
TEM Product
OUTSTANDING product! Has greatly reduced time required to manage our telephony devices. This includes wired and wireless
PROSEase of use
CONSSometimes the reports are hard to build, very small number of times