About Tresta

With mobile and desktop capabilities, Tresta is a cloud-based business phone system that provides unlimited calling and texting from on-the-go and call scheduling and routing at the desk. Key features include dynamic caller ID, auto attendants, custom greetings, and call analytics.

With Tresta, users can instantly add any phone number and other contact information without wasting any time for calls. Tresta synchronizes all contact and call inbox information across all devices making it easier to manage all data with one centralized system. For mobile calling and texting, Tresta is able to separate business calls and texts from personal communication with dynamic caller id which allows users to identify incoming calls and texts with Tresta's notification syste...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

2 Reviews of Tresta

Overall rating

4 / 5 stars

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 2 of 2 results

Do you use this product?Write a review

April 2021

Samuel from Everyday Luxury Vacation Rentals

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2021

The almost perfect Virtual Phone System.

We had an overall great experience with Tresta. Tresta is the first auto-attendant Virtual phone system we've ever used. We were able to route calls to the needed staff members, which makes us more efficient in our business.

Pros

Here are the Pros. 1. It's relatively inexpensive when compared to other similar Virtual Phone System 2. Tresta offers amazing features such as Auto-attendant, Call Forwarding, Mobile App, Call Recording, Voicemail system, among others. 3. Tresta offers a 30-day free trial. Not many offer that much. 4. Tresta's customer service is quite good. You'll often get a quick response by chatting them up on the desktop. 5. You can set the Caller ID either to your business number or your caller's number whenever a call comes in through Tresta. I'm sure I probably missed a couple of other pros. The bottom line is that Tresta is an overall good software. Its overall effectiveness depends largely on what solution you are looking to solve with a Virtual phone system.

Cons

What constitutes a con differs from user to user. The truth is, our needs as a business grew beyond what Tresta had to offer, but that doesn't mean other businesses won't find Tresta's features sufficient. The most glaring con irrespective of your business need is that You don't get notified of all calls. You'll only be notified of calls that make it through your greeting message or auto-attendant settings. Basically calls that ring. If someone calls and drops the call after a few seconds without ringing, you'll not be notified at all. You would need to log into the app via desktop to see this. Hopefully, the Tresta team can improve their system to notify users of all calls.

December 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

4.0

December 2020

Almost what I need

Overall, it does the job because we do VERY LITTLE phone communcation as a business. We will be moving on from Tresta though as we continue to grow.

Pros

Call forwarding to my personal phone is the single reason we purchased Tresta. There's no need to have a dedicated phone for business use, especially as a remote company. I do like that callers don't have the awkward time on hold that they would have when we used to use Google Voice.

Cons

The app has been buggy at times, and I have no idea when a call comes through if it came through Tresta or not. I want to know if it's a business call or a personal call when I see the caller ID.